Hotel Novotel Krakow Centrum(4 stars)

Ul. Tadeusza Kościuszki 5, 30-105 Kraków Show map

Average rating

40 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.4
  • Location
    5.4
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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16 hotel reviews in Englishsorted by travel date
Ralph
Beautiful modern city hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
The hotel is in a nice location at the vistula river nearby the wawel castle and within walking distance to the center. It is very moden, wifi is including, gym, jacuzzi and pool. The water the pool was relatively cool however. Modern garage 45 zloty for the hotel guests/ day. We had a room with a partial view of the wawel castle. The restaurant is very modern, breakfast and dinner are plentiful and good. Beer is in Poland cheap, wine unfortunately not. Very international clientele. read more
  • Room
    3.0

    The standard room was for sleeping for a 4-köpfige family big enough. But there were as good as no closet space and you lived from the suitcase. The bathroom was relatively small and without radiators, at which one the wet swimming gear would drying. Shower/bathtub completely plastic including roof, somewhat from the accor range, like one it also from know motel.

  • Gastronomy
    5.0

    The breakfast buffet is plentiful in warm and cold. The dinner à la carte is at the weekend cheaper, in the week are the prices already expensive. There was also a bar, which we didn't use.

  • Service
    5.0

    The staff is friendly and almost continuous professional english speaking. The hotel is modern and clean. For children there is a play corner with Xbox.

  • Sport & Entertainment
    4.0

    There is a pretty cool swimming pool and a jacuzzi. Gym with lots of devices.

  • Hotel
    5.0

    The hotel is in a nice location at the vistula river nearby the wawel castle and within walking distance to the center. It is very moden, wifi is including, gym, jacuzzi and pool. The water the pool was relatively cool however. Modern garage 45 zloty for the hotel guests/ day. We had a room with a partial view of the wawel castle. The restaurant is very modern, breakfast and dinner are plentiful and good. Beer is in Poland cheap, wine unfortunately not. Very international clientele.

  • Location
    5.0

    The location is good. Tram direction city center (3 lines) diagonally on the doorstep, station outward unfortunately on the other side the crossing, somewhat longer way over underpass. Walk along the weichselpromenade on the doorstep. Prior on roads 780 or main innenstadtumfahrung good.

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Mathias
Pleasant hotel, good value for money
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2012
The perfect hotel for the city trip in this wonderful city. You should try a room with a view of the wawel to get. However you must then in the lower floors with noise be prepared. A busy street runs directly in front of the hotel. The rooms are functionally furnished and safe already getting old - however not 'run-down'. Next to the hotel there is a the milchbars (bar mleczny )-a real highlight. We stayed on the expensive breakfast and our traditional food supplies. A real culinary journey! Very recommendable, however at the weekend closed. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Roland
Perfect in all categories
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
The location at the Vistula river, 10 minutes to the center and to the Wawel castle is to be the first plus. The staff are friendly and competent, the rooms clean, adequate large and well equipped. The breakfast we have a spacious buffet offered. In short: what else could you want? read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kay
Location and value for money are really reasonable.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
Near the pod wawelem huge is this hotel quite for a city tour suitable. The indoor pool is acceptable. And bar in the hotel offers a pleasant atmosphere, connected with a good service. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Adam
Good middle class hotel
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2011
Good hotel, which one can certainly recommend it for the price! Very central and well located! Very positive to mention is the breakfast buffet left nothing to be desired! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christian & Anna
Great hotel for a city trip to Krakow great pleasure
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
great Hotel good Hotel Spa is not so good it is bad that one of the pool you can not go on two elevators to the pool. Food and meals in the hotel, there are good places to shop and helpful only English goes a long way read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Ilka
Too little for four star
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2011
The room was noisy. The window could only be opened by the staff. The beaker, were of thin plastic. Prices in the restaurant and bar too high. Restaurant uncomfortable. The closet was open and took some getting used to. The morning coffee lukewarm. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Klaus
Close to Wawel castle
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
Ideal for a city break the hotel lies in the immediate area the Wawel castle. Also to the historic market it are only 15 minutes on foot. A must the visit of Auschwitz, you book in the hotel can. It has the for Novotel usual level. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Eva-Maria
Nice city hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2011
Nice city hotel, very Central, close to the city center. We had a great view on the Wawel castle. With our small dog we could go very good 'dressed' on the promenade of the river Vistula river right outside the hotel. If you open the window, it is unfortunately very loud, since the hotel is on a main road. In the rooms it is but a air conditioning. We were only disappointed in the sauna, the very small and is also not really was warm. The pool on the other hand is great. Also the breakfast corresponded to a 4-star ... hotel. Overall the hotel made a very good impression on us. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Alexism
Great location, friendly staff, breakfast OK archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2010
Hotel has great location, directly in front of the door tram a; to foot in 15 minutes to the Rynek. Lying in a quiet room, but overall clairaudient; the pool and sauna area clean, but to cold.; breakfast was OK, but each day the same, no variety, including line at the coffee maker; overpriced New Year's eve, new year's eve menu was nothing special; not real hotel after Western criterias 4 * standard. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Emil
Krakow, gladly again at the Novotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2010
The house, on the banks of the river Vistula, is relatively close (about two kilometer) to the old town center as also (about 1 kilometer) to the Wawel castle, and is a perfect starting point for excursions in and best suited to Krakow. The construction is simple and functional and the typical charm modern hotel chains. Also the decor of the room (standard) is the general standard in this hotel category, simple, functional and unpretentious. The room service and the cleanliness of the room were quite pleasant. Only the accommodation of the clothes and was given a open laundry, clothes ... similar construction, not so comfortable and so had a part of the clothing (not last also due to space constraints) remain in the suitcases. Our room was at the front to the main, quite noisy main road. The soundproof Windows very effective and was however a good night's sleep. The breakfast was varied and good, and the choice offered for different tastes and preferences something surprises. The service in the breakfast area was mostly friendly and reliable. Also the staff at the reception was marked by the friendliness and helpful from. A real communication was it to any time, since you are in almost all services can communicate with english. As a conclusion: we have a generally positive impression from the Novotel and would like to take another lodge. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Anette
Hotel at the Vistula river archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2010
Five day long stay with very good breakfast buffet. From the hotel one arrives to about 15 minutes walk along the Weichselufers in the old town. The old town is worth seeing. The staff spoke no German, however perfect English. Altogether a successful short trip. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Peter & Martina
Hotel west - management Polish archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2010
The hotel is new, the Arccor group. which you saw immediately. The staff but re-training. You can tell the guest mind". A shame. The entire staff made before the guest always fear. No information regarding the location / hotel / surroundings at check-in. The selection of food in the breakfast room was rather limited. The whole time "howling off" from the boxes in public areas and lifts strange jazz music, the constantly annoying. Otherwise, a nice well located house, in the a short stop. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Clara
We loved it! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
The hotel is approximately 15 minutes (by foot) to the old town. It is located on a busy street. Nevertheless, we felt very comfortable. Breakfast buffet is delicious, though there is no surprises offers (in our holiday week there were the same every day). You don't speak German, but very good English. All staff are very nice. Rooms are large and clean, only the textile floor coverings murklig seemed a bit. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marc
Schlafkasten of the Vistula archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2009
A Novotel, Holiday Inn, etc. will never be a wow factor. There are usually (also here)just correct and places to sleep. In this case in Fußmarschdistanz to the historic center. Important: with in-house and garage. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Helmuth
Great Krakow! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2009
A good hotel near the old city center opposite the castle. we booked a large double it was wonderfully spacious, the modern hotel has an underground parking garage and a spa area. everything is bright and friendly. annoying are known high prices in the Accor group for Article the mini bar!the breakfast is good, only the eternal coffee annoying!we then under evil eyes of the staff just a pot of on the table. the attempt to us from the staff to "moppsen" I vigor prevented, and then there was peace!despite the small Reiberei a feelgood hotel. with the Accor group ... deal., 40-70 %!! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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