Hotel La Serena Plaza(4 stars)

Avenida Francisco de Aguirre #0660 Show map
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Average rating

2.7/6

1 hotel review

    Rating by categories

  • Hotel in general
    1.3
  • Room
    2.3
  • Service
    3.5
  • Location
    3.0
  • Food and Drinks
    0.0
  • Sport & entertain
    3.5
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1 hotel reviews in Englishsorted by travel date
Wolfgang
Never again, even 2 stars are too much

  • 2.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2012
Holes in the floor and walls, damages caused by water on the wall, schmutzgeflecktes bed, dirty curtains and rusty radiator, the hotel is depressing and any repetition needs. A urgently renovation is appropriate. read more
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.3
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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