Hotel Catalonia Riviera Maya(4 stars)

Avenida Xcacel Lote 1 Plano 2 Mz. 18 | Solidaridad, Puerto Aventuras 77782 Riviera Maya View on map

Average rating

269 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.1
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    4.9
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66 hotel reviews in Englishsorted by travel date
Nadja
Beautiful hotel plant with for us to bad food.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
Nice hotel, by all means well recovering can but also on own fist trips can do! At the hotel you can rent bicycles with which one the puerto abenturas can explore. Is also to foot possible. We were first with the taxi after Tulum or Playa del Carmen dangers about 25 Euro per ride until we got to the Colectivos ' shuttlebusse' attention. Directly at the main entrance of puerto aventuras (walk circa 15 minutes) run every few minutes from the Colectivos past and remain with a short snap is possible! Out they let you wherever you want, cost to ... Playa del Carmen circa 2 Euro per person! Back it goes right. So now back to the hotel: the staff is very friendly and helpful, but of course is only with english. The rooms are large and clean, while structurally in a rather bad condition. But there one rather few in the room is it ok. The pool area and the beach is very clean and there were enough beach chairs, although this already around half to seven from the countless canadians and americans are reserved. The sea is clean and it was very good for snorkelling. For enters it is rocky but also worked well without beach shoes. A real minus for the meal. The breakfast is ok and the offer quite large! With the lunch in the 3 buffet-style restaurant the americans and canadians mainly served, hamburgers, pizza, hot dogs, etc. The dinner you can in 2 buffet-style restaurant to take, but if one good to eat accustomed is not happy, the offer was rather small mostly the same and also here is the primary from Canada attention! Hardly any mexican and everything tasted the same and is hardly peppered! Does not correspond to the mexican standard as we for a food outside had to find. There are 4 restaurants, the you at 8 nights can use. Mexican (was not good at all), the steakhouse (rather good) and pizzeria (probably the highlight) but to about 17:00 already reserved, tapaslounge (we didn't try) the crêpes bar is my personal lieblingsresraurant (you need no note and can also after the buffet the dessert take (very good milkshakes and several meaty and sweet crepes). It was a very nice vacation, but unfortunately without good food, the hotel is in order and the friendliness makes much! Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    3.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Stefanie
Viva la Mexico - nice hotel at the Riviera Maya.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
The hotel consists of two plants (Riviera Maya & Yucatan Beach). The facilities of both hotels (bars, restaurants, beach chairs, etc.). The condition of the hotel is good, the rooms are not the newest, but always clean and tidy. The other area is always in order. Excellent are the food and drinks, but the beach is not with the Maldives or similar, to compare. There are many rocks and you can't too much under water exploring. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Helmut
Nice resort hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
Very nice resort hotel, right on the beach. Unfortunately, swimming in the sea is very limited. Many stones, without bathing shoes nothing. So please don't forget! For the kids there was a flat sandlagune with plenty of space to play and splash around. The food is good and plentiful, as well as the selection. There are 2 buffet-style restaurant, one of them - el Mercado - air-conditioned. Here is the service very attentive and courteous. The specialty restaurants were very busy - wait up to 2 hours are the rule. In 2. buffet las brisas is breakfast very large commotion ... and therefore the service was not so good. Russians and guests from Eastern Europe mostly, accordingly the noise level. Animation including Olga of course also in russian. Rooms are ok. We had a very good cleaning staff, always nice, clean and correct. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Renate
Clean and well-kept hotel area!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
Had a room with a view of the garden. It was always very clean there was nothing to complain about. We had in the 3 weeks very well and were surprised about the very well-kept and always clean hotel area. You could in 5 different restaurants or food, however the menu in the german language. But the food was variation in 3 weeks given. The staff was always friendly, with tips a bit more and faster service. The beach and the sea was not the, what you from the Karibik expected. A shame that such a clean hotel in a ... bad bay, urgently take beach shoes, otherwise there is no fun in the water head. Beach walks are not possible and german one speaks also not. A shame, since also german guests were on site, that not all speak english. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    3.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Walter
Catalunya - riv. May - Yucatan Beach be careful!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2013
We booked the hotel booked, were but in the sister hotel Yucatan Beach quartered, which we unfortunately only very late noticed, since we much on the way were. In the complaint after 9 days, we would still move can, but since the quality of the Riviera Maya a bit better, than in the Yucatan it was not more have been worth. (both hotels are next to each other and there is no demarcations.) What annoyed, it was with the arrival (late) still tried, all upgraded to offer with some discount, the Tagsdarauf then 5 0 us $per room should. ... Rooms (in the Yucatan Beach) were very spacious, but partly somewhat worn. Balcony/terrace there were plastic chairs instead of the armchair. (mini bar was not available, but a proper bar about 50 metres further.) Many nationalities (mostly spanish speaking) and people from european countries available. But nothing annoying or ungesittetes. (sometimes it was just at the bars a bit noisy, but with the many good free drinks no wonder.) Bewertung lesen
  • Zimmer
    3.0

    We had Riviera Maya booked, but were in Yucatan Beach untergeberacht, which we unfortunately quite late realized. Quality under the nivea of Maya. But apparently often so, as we also heard from others have. Weather at our time was always quite humid, so that the air conditioning system stank and we prefer without novelty are. (however, for the room dry to get, following the regular and thorough cleaning by the staff, you had to the already.) After the holiday had to all clothes washed, the smell is given. Bathroom and toilet were always cleaned well. (as the staff quite little gets there were always 1 $tip. We were also always with a towel figure rewarded, and as mentioned, also clean.

  • Gastronomie
    4.0

    There are speciality restaurants, which were edible are, but with real specialities have very little to do. Normal kitchen is just as good. Unfortunately, the pasta always too few by, or snotty. Biggest disappointment was the italian restaurant food was totally rude. Mexican reasonably, but not with outside to be confused. Creperiea was still the best. Japanese we didn't try it out. Grill bar, with good meat a friend, so-so, but the meat, however, was tough. Disadvantages of restaurants opposite the normal is the air conditioning units - they are always all at 20 degrees, so that it is unpleasant.

  • Service
    6.0

    Hotel staff very friendly, courteous, and always helpful. English no problem, german. But there were at least a german speaking porter at the front desk, however only, if no complaints. Since they understood he nothing more. (but if he room upgrade sell want...). Otherwise much staff available and all about andf. As with the arrival of the safety deposit box (extra charge 3 $per day) didn't work, was after about 10. minutes the electrician and the batteries were changed. As before the check out the water didn't work (check-out 12 hours) for repairs it was extra for the shower again enabled. Wake-up service worked well.

  • Sport und Unterhaltung
    4.0

    Entertainment available, but not intrusive. Bike tour was not bad, however, there are some bicycles borderline. archery so, it was always the same. Spanish classes there was, the didn't use, since we always something different made. Chill out bar was recently during the presence with the score, the as privellegde guests, which means guests the a surcharge on the room, access should. (there were still a day time. Has no mind.) Other beach chairs were clearly in need of renovation as often worn (strong people) and partly even broken were. Really flat position was not possible, but one had to then on the state to evade. Shady spots are rare, if it, as it is now the last few days, quite crowded. Showers in order and also everywhere bars where there is something to drink. (why some tourists always only in the ool bars (Yucatan Beach and Maya ressorut ) hanging around remains for me a mystery...)

  • Hotel
    4.0

    We booked the hotel booked, were but in the sister hotel Yucatan Beach quartered, which we unfortunately only very late noticed, since we much on the way were. In the complaint after 9 days, we would still move can, but since the quality of the Riviera Maya a bit better, than in the Yucatan it was not more have been worth. (both hotels are next to each other and there is no demarcations.) What annoyed, it was with the arrival (late) still tried, all upgraded to offer with some discount, the Tagsdarauf then 5 0 us $per room should... Rooms (in the Yucatan Beach) were very spacious, but partly somewhat worn. Balcony/terrace there were plastic chairs instead of the armchair. (mini bar was not available, but a proper bar about 50 metres further.) Many nationalities (mostly spanish speaking) and people from european countries available. But nothing annoying or ungesittetes. (sometimes it was just at the bars a bit noisy, but with the many good free drinks no wonder.)

  • Lage und Umgebung
    4.0

    Location right on the beach, but with bathing shoes just ideal, as sharp rocks are available. Hotel is off the beaten path in the puerto venturas where not much is going on and you actually with the exception of the delphinariums little to do. Playa del caramen is 21 kilometer far away and with the taxi from the hotel (2 4 us $) or from puerto for 2 0 $distance. (return is negotiation, if already times for 1 8 $). By collectivo from puerto (about 20 minutes to foot and then wait in the sun) much cheaper. Evening shows repeated after a week, but the entertainer tänzerisch put in good spirits. Shoppin possible in the hotel but it was all on room number. Therefore act not possible.

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Jenny
Very nice escape from the gray november
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
In all we were very satisfied, but we were not all day long in the area. Bewertung lesen
  • Zimmer
    4.0

    We had already better room, where we are now also no pivileged room had. Cleanliness is not to complain about, the cleaning lady effort.

  • Gastronomie
    5.0

    At night we were always in the theme restaurants, we enjoyed the very much. The buffet bores in other holidays after two days often already at, this was because of the change of the topic restaurants did not the case.

  • Service
    6.0

    There was nothing to complain about, all were very hard.

  • Sport und Unterhaltung
    4.0

    Only the cycle involved, otherwise we are not animation fans. Pool was nicely laid out, but we barely stayed there, the beach is a few steps you were at the pool. Beach chairs partly worn out, are very close together, few umbrellas, and the beach chairs were also already reserved mornings, but no one to see. It didn't bother us, since we the whole day at a stain stop. Were mostly half the day on öffetlichen beach behind the omnihotel, then at noon to eat in the hotel and in the afternoon again for two hours on the hotel beach or by the pool, there one has then also always a sunbed or a chair found. If you are the whole day in the location is, the reserving of the beach chairs certainly be annoying.

  • Hotel
    5.0

    In all we were very satisfied, but we were not all day long in the area.

  • Lage und Umgebung
    5.0

    The hotel is right on the beach in the tourist resort of puerto aventuras. The town itself is small, with a few stores and a supermarket (at the best one one makes even the hotel-bike tour with and white then right, where the most important things are) especially the beach behind the omnihotel is highly recommended. With the collectivo is you quickly and cheaply in Tulum or Playa del Carmen, you have to stop before 20 minutes from the bus station walk. So you get Tulum but with drive and entrance for about 10 Euro to see, while we were with the tour operator to 8 0 $for the trip is charged.

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Janine
Nice hotel, if you like it loud...
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2013
It is a nice, well-kept hotel area. The food was always great (best it has us in the à-la-carte restaurant tasted good), but the 2 buffet restaurants were also in order of the buffet restaurants has it us in the el mercardo better, since the team was better and faster. Also you didn't have the feeling, of sitting in a cafeteria. In the other buffet-restaurant was the rather the feeling. There was a à la carte restaurants, an italian restaurant - very tasty!, a mexican restaurant - also very good kitchen!, japanese - with show cooking, a crêperia (as we ... were not, but it always looked good) and one spanish, where you have to pay extra. When we were not food. If you planned, in one of the à-la-carte restaurants to eat, you should preferably as 10 minutes before opening to be there. It came happen, that there is a very long queue has been formed and we also experienced, that a small group then a very large group was, because which go back were (had a 'nice' discussion with an american). The area was very well maintained and has also every day the gardener, etc. Seen, the grünpflege took care. Also super! The beach - beach - was really nice, however there were in the water some rocky places, where it is better, if one bath shoes carries. But you didn't have to. During our stay there was a beach section for the 'privileged' guests and nicely done. The low foot (guests, the standard room had) not allowed in 'their' bar, around itself which to to drink to get. The room - simple, but what you need. A large closet with shelves and hooks for bathrobes or similar in the closet was also a safe - but it cost 3 American Dollar/ day! You should keep in mind. One must itself at the reception only a small pin get, so that the safe also closes. The room had a large bed, 2 bedside tables, a dresser with a flat screen tv, 2 chairs and a stool. On the balcony we had a small table and 2 chairs. More or less, i have not expected, everything was clean and tidy. No mold or similar had. The bathroom was also in order. Was with bathtub, hair dryer, a large mirror. Also here there was nothing to complain about. However, we were put in a 'block', the was very clairaudient. In the middle ('courtyard') were plants and above it was open. All room doors are to the 'courtyard' addressed. And it has always echoed, if someone through the hallways walking and if one spoke. The most annoying thing for us were the following: • very loudly entertaining russians and americans on the beach (so the russians and the americans for itself) • noisy entertainment for the americans, without entertainment not be able to manage • at one of the two poolside bars all day long loud shouting russians and/or americans • in the buffet restaurant 'la brisa' should you to the best breakfast before 7 o'clock its. From 7 hours then a ' einweiserin' and tells you, then the place. Since then but plenty of people to come and want to have breakfast, it comes here fast to the long queue. We were usually 6:30 a. m. or 6:45 a. m. in the restaurant and our table ourselves. However it takes a bit longer, before you its tea or coffee. The better off - so guests from the priviliged area - everything was however immediately got. El mercardo, the 2. buffet, it was all a little faster. However - please always something cover, the room is really strong runtergekkühlt. But you didn't have to wait or sunday The bottle of water, which we with arrival got, we have the pool bars and in the bamboleo grill in the morning always refilled. There is also a sports bar - this is located on the left of the reception of the catalunya Yucatan Beach, the sister hotel. The two hotels are built, it as a plant eveything looks. The given for the sports bar you get at the reception from Yucatan Beach. At the beach you could have a 3. hotel - dreams run. There was also a diving center, where german was spoken (the same was also at the catalunya, but the two bases are working together and the dreams hotel is larger). The diving station per dive Mexico has many diving and snorkelling excursions offered; these were also very nice. However got stuck it in the organization of the excursions. All in all we had a great holiday, but we would not recommend the hotel for people, who seek peace or small children. It is definitely on the needs of americans and russians! Bewertung lesen
  • Zimmer
    5.0

    Facilities room: Bed, 2 bedside tables, 1 flat screen tv, balcony, coffee maker, telephone, air conditioning We didn't need more. Everything was there and everything was clean!

  • Gastronomie
    5.0

    As i said, overall, there were 2 buffet-style restaurant and 5 à la carte restaurants. The food there was nothing to complain about, everything was very good! The following restaurants were: La brisa and el mercardo - büfettrestaurans La french creperie adjacent to the hotel - there was sweet Bella Vista - italian (no pizza, but delicious Carpaccio, shells, wonderful fish... Very more delicious!) Alebrijes - mexican - very tasty Bamboleo grill - as we always delicious steak ☺ Mikado - great japanese! Starter get all sushi and then live cooking. Really fun, very delicious and is so full! Terrace tapas bar - spanish - here we were not, because it specially costs. Tip... Yes, if you have one or 2 Dollar pushed together, (relative to the buffet restaurants), then the service probably better and faster. But we only had the cleaning lady a bit - at the end of the holiday.

  • Service
    5.0

    Condition of the room was ok, it was always clean, there was no mold or sunday At the reception they spoke good english and if you still 2-3 words in spanish could, the people also been pleased.

  • Sport und Unterhaltung
    5.0

    Gym: please warm clothes, the digs felt was on 8 degrees cooler! One must look, when it is full. I think it is corrosive, after about an hour in the studio still to freeze, because the stupid air conditioning. Otherwise all equipment intact and in good condition. You could also canoes and kayaks for one hour per day. Entertainment - i don't need and has more disturbed Beach chairs: all were tip top! Umbrellas - too little Showers - all clean.

  • Hotel
    4.0

    It is a nice, well-kept hotel area. The food was always great (best it has us in the à-la-carte restaurant tasted good), but the 2 buffet restaurants were also in order of the buffet restaurants has it us in the el mercardo better, since the team was better and faster. Also you didn't have the feeling, of sitting in a cafeteria. In the other buffet-restaurant was the rather the feeling. There was a à la carte restaurants, an italian restaurant - very tasty! , a mexican restaurant - also very good kitchen! , japanese - with show cooking, a crêperia (as we were not, but it always looked good) and one spanish, where you have to pay extra. When we were not food. If you planned, in one of the à-la-carte restaurants to eat, you should preferably as 10 minutes before opening to be there. It came happen, that there is a very long queue has been formed and we also experienced, that a small group then a very large group was, because which go back were (had a 'nice' discussion with an american). The area was very well maintained and has also every day the gardener, etc. Seen, the grünpflege took care. Also super! The beach - beach - was really nice, however there were in the water some rocky places, where it is better, if one bath shoes carries. But you didn't have to. During our stay there was a beach section for the 'privileged' guests and nicely done. The low foot (guests, the standard room had) not allowed in 'their' bar, around itself which to to drink to get. The room - simple, but what you need. A large closet with shelves and hooks for bathrobes or similar in the closet was also a safe - but it cost 3 American Dollar/ day! You should keep in mind. One must itself at the reception only a small pin get, so that the safe also closes. The room had a large bed, 2 bedside tables, a dresser with a flat screen tv, 2 chairs and a stool. On the balcony we had a small table and 2 chairs. More or less, i have not expected, everything was clean and tidy. No mold or similar had. The bathroom was also in order. Was with bathtub, hair dryer, a large mirror. Also here there was nothing to complain about. However, we were put in a 'block', the was very clairaudient. In the middle ('courtyard') were plants and above it was open. All room doors are to the 'courtyard' addressed. And it has always echoed, if someone through the hallways walking and if one spoke. The most annoying thing for us were the following: • very loudly entertaining russians and americans on the beach (so the russians and the americans for itself) • noisy entertainment for the americans, without entertainment not be able to manage • at one of the two poolside bars all day long loud shouting russians and/or americans • in the buffet restaurant 'la brisa' should you to the best breakfast before 7 o'clock its. From 7 hours then a ' einweiserin' and tells you, then the place. Since then but plenty of people to come and want to have breakfast, it comes here fast to the long queue. We were usually 6:30 a. m. or 6:45 a. m. in the restaurant and our table ourselves. However it takes a bit longer, before you its tea or coffee. The better off - so guests from the priviliged area - everything was however immediately got. El mercardo, the 2. buffet, it was all a little faster. However - please always something cover, the room is really strong runtergekkühlt. But you didn't have to wait or sunday The bottle of water, which we with arrival got, we have the pool bars and in the bamboleo grill in the morning always refilled. There is also a sports bar - this is located on the left of the reception of the catalunya Yucatan Beach, the sister hotel. The two hotels are built, it as a plant eveything looks. The given for the sports bar you get at the reception from Yucatan Beach. At the beach you could have a 3. hotel - dreams run. There was also a diving center, where german was spoken (the same was also at the catalunya, but the two bases are working together and the dreams hotel is larger). The diving station per dive Mexico has many diving and snorkelling excursions offered; these were also very nice. However got stuck it in the organization of the excursions... All in all we had a great holiday, but we would not recommend the hotel for people, who seek peace or small children. It is definitely on the needs of americans and russians!

  • Lage und Umgebung
    4.0

    Puerto aventuras is a small place, the you on foot or also with the bike (one hour per day to rent), explore. There was also a dolphin center, where you swim with dolphins, etc. There is also at the port of puerto aventuras many offers for fish. We used and had a lot of fun. We booked excursions from the tour operator only 2 made; once to coba and the jungle and to chichen itza. Otherwise, you can, if you through the orteingangskontrolle is (only through, the inspectors will see the hotelarmbänder ), so 50m away a collectivo ranwinken or is there a stop and hold. And from there we went to Playa del Carmen (50-60 pesos) or in the other direction to Tulum or akumal drive. Via taxi goes also. Or with a rental car. Definitely it's not on the tour operator dependant, if one wanted to go on excursions.

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Anja
Apart from some details very good
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
Very nice and relaxed, the entertainers were a little annoying, the night shift at the front desk rather unmotivated but would highly recommend it to anyone just thought you as diving price-performance ratio not Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.4
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Ingo
A place to enjoy and relax
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
Food: Next to the possibility of 5 à la carte restaurants (japanese, mexican, steak house, tapas and italian ) there are two large dining restaurant in form of a buffet. The food was excellent. The selection was so plentiful, that you some a hard time deciding whether could. Since different breakfast types are, sweet/savory, there was something for everyone. Crepes or omelets or afternoons and evenings also freshly grilled fish or chicken was also regularly offered. The quality was very good (chef is a spanish). There were different ' theme evenings' partly spanish with Paella or mexican. During the day ... there is still the possibility of snacks to eat (burgers, chicken nuggets, fries or salad) and the buffet has almost continuous. The drinks, in the restaurant, as well as at the bars are also all of good quality. Rum Bacardi or similar If you at the bar on the menu a drinks didn't find something, ask just after and you get this request. Area: The hotel area was very clean and was constantly well-kept, so that there is no reason to complaint gave. The hotel complex is so big, that one, if one of the activities, and the music of which escape always want a quiet place. The entertainers are very nice and leaves you, if you just say, that you're not interested also immediately in peace and nerves not. We had no entertainment tilgenommen! Service: The waiters were consistently friendly and helpful and had always a smile ready. Requests were immediately fulfilled. No tip is expected before you nicely served, but you can see how much the staff, if you tell them a few pesos is, if you had the impression, that you felt comfortable. Location: The hotel is situated in a locked grounds (puerto aventuras) which, among other things, butterfly and offered the legs can support. A large supermarket is within walking distance, for the case that one outside of the hotel area sometimes wanted to buy something. Belongs to the hotel the neighboring hotel catalunya Yucatan Beach. All bars and restaurants both hotels may be used. In the immediate surroundings offer various excursions. Almost all amicable on own fist by collectivo perform, what enormous money (park xplor about 4 0 $per person. Savings). You can also for 140 pesos (there and back) by collectivo to akumal where free with turtles snorkeling. Also Playa del Carmen or Tulum are easy to reach. Enter the objective and arrive. Tip: All services in Dollar and pesos paid. Due to the desert umrechenkurse has it offered everything in pesos to pay and so to save money. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.7
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Maria
Very nice hotel right next to the sea
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • May 2013
Very beautiful hotel directly on a protected bay on the Riviera Maya, easy access to the sea, very good snorkel possibilities, ideal for older people and children! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Martina
Wonderful holiday - pure relaxation
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • April 2013
Wonderful holiday with friendly people. Service was great. Only my broken hair dryer were to once all transverse incomprehensible. It needed 5 days and the use of the very friendly and competent tour guide from Thomas Cook, the whole then rules could. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Marc
Magnificent vacation and recommendable
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2012
Overall, we had an excellent vacation. The hotel, the service and the food were excellent. Every day there was varied selection at the buffet and in the à la carte restaurants. The offered drinks was also very good, you could really good cocktails drink and also the selection was very big. Thanks to the extensive all-inclusive package it has a not lacking for much of anything. The service was super and the mexican are very accommodating and friendly. Everything has been done to make you feel comfortable. In the hotel itself, there were lots of different activities, the free could ... take advantage of (like for instance kayaking, Tennis, table tennis, billiards, catamaran ride or a taster course in diving with the bottle). In puerto aventuras itself, are some bars and shopping possibilities. However, if you a larger city liked to see, one can drive problem-free with the collectivo or taxi around 15 to 20 minutes to to Playa del Carmen go. There you find everything that you need, as bars, clubs and shops. The only small hooks about the hotel was the beach. This is unfortunately somewhat rocky, and there was only 2 small areas where you into the water could be. Also you had to, if you wanted to have a beach chair, early in the morning to reserve a spot, since the other guests apparently already at 6 get up to with towels a liege to reserve and then only around 11 at the beach to appear. If you still real Carribean like to experience would like, are several beaches partly only ten minutes with the taxi or collectivo distance (for good tips the bell boys questions). We would come back at any time, just returned, because the food and drinks really great were, and the country and people were very impressive. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.7
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Steff
Nice hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • December 2012
Nice hotel. Unfortunately for people who like it the whole day at the hotel and early's the first towels on the beach chairs to lay. Food was delicious -every day. Crazy failure. Room was nicely. Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    3.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    3.5
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.0
    Zustand und Qualität des Pools
    4.0
    Kinderbetreuung oder Spielplatz
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    2.3
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    2.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Martina
Just a great stay
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
A great stay. From time to time times rainstorms. Apart from that you can recommend this hotel. Everything was always clean, it was constantly there cleaned. Also the food was very diverse. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.3
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Kinderbetreuung oder Spielplatz
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.5
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Steffen
Great hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
A very nice hotel complex with spacious rooms respectively suites for any taste. All inclusive with bestbewertung Very clean and tidy Bewertung lesen
  • Zimmer
    5.0

    -room in sufficient size and good furnishings. -bathroom was clean

  • Gastronomie
    6.0

    -several different restaurants and themed evenings. Very large and always well filled buffet in good quality. Service was always nice and small fun

  • Service
    6.0

    Entire staff at any time nice and friendly. English are a plus. -cleaning of the rooms very good beipproblemen with of the airconditioning was the service rather in the room as we from the reception

  • Sport und Unterhaltung
    5.0

    -animation with beautiful surprises. Always vacant chairs under sun screens in spite of the in the meantime usual towel reservers. Beach clean ( bathing shoe recommended)

  • Hotel
    6.0

    A very nice hotel complex with spacious rooms respectively suites for any taste. All inclusive with bestbewertung Very clean and tidy

  • Lage und Umgebung
    5.0

    -airport Cancun about kilometers away ( 1 hour bus ride) Directly at the beach. Many possibilities for excursions with and without management.

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Roswitha
Great vacation
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2012
The hotel was very clean, that very nice and helpful staff. The complex was really nice and the food good. The only negative was at the beach. If you into the sea runs very many rock. Without bathing shoe you could not into the water go. Apart from that was the beach clean, and there were enough chairs there, even in the afternoon. We would in any case spend another vacation there, however for guests without English language skills not suitable. We had not a problem. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.3
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Gökhan
Great wonderful hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2012
Overall a great hotel. Very clean, friendly staff, food was wonderful. The only minor problem is it too few animations gave. A noteworthy problem is, that the hotel about 25 kilometers away from the center Pizzeria L'altra is. You have unfortunately no lift with the buses or similar you have to every time for the taxi 15 Euro and 15 Euro back pay. Nearby there is hardly any shops. Nearby 10 minutes away there are some restaurants and small coffee / bars' s but that was it also. Evening already quite boring. The good thing is that you until 2 ... o'clock at night yet in the hotel drinks size could. A small tip; the excursions you can outside of the hotel book, because it in the hotel almost 3 times more expensive than normal. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Michaela
Great service, relaxed vacation - gladly again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • August 2012
We had a standard room with all inclusive offer. The rooms are big and every day on the new really clean. The cleaning ladies do a great work. The furnishing is partly a couple of years old, but not run down, or worn. The hotel itself will, it seems, the whole day cleaned all the time. You can see to each daily and nighttime anyone at work, which the stay really very pleasant decorated. In the all inclusive offer everything was included, what you under a right vacation presents. Food you get around the hour in various restaurants, as well ... as alcoholic (international) and not alcoholic beverages. The quality of the meals is very good and diverse. Despite all inclusive international alcoholic beverages poured out (jim beam, Jack Daniels, blue Curacao.) the cocktails are tasty and on request with more or less alcohol mixed. From the guest structure ago, it was for our stay many very pleasant English and americans, as well as but also Italian, spanish and some russians. All together actually very pleasant. Bewertung lesen
  • Zimmer
    6.0

    We had a standard room with all inclusive offer. The rooms are big and every day on the new really clean. The cleaning ladies do a great work. The furnishing is partly a couple of years old, but not run down, or worn. We had a nice terrace, a tv, telephone, wi-fi and a safe ( for the however be paid separately -around 40 Dollar for fourteen days)

  • Gastronomie
    6.0

    There is a big restaurant, the almost continuous was open, with self-service, in addition, there are 3 or 4 theme restaurants, for coupons get. It can evenings happen, that one a couple of minutes have to wait, in order to get a table (depending on time of day), but one was served and get his food à la carte menu. Also here were the dishes always excellent. In the main restaurant there are a lot of selection, the dishes were very good and there are both nationaltypical, as well as european dishes.

  • Service
    6.0

    The service was magnificent. The staff are always attentive, and very friendly. With the one or another lacking a bit with the English language, but also that was not a problem for us. Even then with hands, feet and 3 words spanish. No matter if it is ( front desk, restaurant, room service...) we were always immediately helped us out and this very courteous and friendly fashion.

  • Sport und Unterhaltung
    6.0

    Altogether there are 4 pool areas with 2 pool bars, the for the whole day are open. The pools are very extensive, very well maintained and are regularly the chloride. There are several smaller shops around forgotten beach things or toiletries to buy. These are to the room written, so that cash on the complex unnecessary. There is a large entertainment program during the day, as well as evenings. Unfortunately we can't say much, as we diving in puerto aventuras and that's why little noticed. At the beach there are enough chairs and sun screens, as well as at the pools. A volleyball field is available. Snorkel and fins, at the diving station be borrowed.

  • Hotel
    6.0

    We had a standard room with all inclusive offer. The rooms are big and every day on the new really clean. The cleaning ladies do a great work. The furnishing is partly a couple of years old, but not run down, or worn. The hotel itself will, it seems, the whole day cleaned all the time. You can see to each daily and nighttime anyone at work, which the stay really very pleasant decorated. In the all inclusive offer everything was included, what you under a right vacation presents. Food you get around the hour in various restaurants, as well as alcoholic (international) and not alcoholic beverages. The quality of the meals is very good and diverse. Despite all inclusive international alcoholic beverages poured out (jim beam, Jack Daniels, blue Curacao...) the cocktails are tasty and on request with more or less alcohol mixed. From the guest structure ago, it was for our stay many very pleasant English and americans, as well as but also Italian, spanish and some russians. All together actually very pleasant.

  • Lage und Umgebung
    5.0

    Distance from the airport just over an hour. Who shop wanted to leave, is with the taxi about minutes in Playa del Carmen. Excursions there is about 30 minutes to about 3 hours and more. The beach directly at the hotel is clean and beautiful, however with lots of stones and less for swimming suited. It is on the direct neighboring beach ( no min on foot) swimming very good.

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Sarah
Pleasant staff, nice hotel with drawbacks
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • July 2012
A decent beach hotel. Pleasant staff, constantly swept and tidy. The complete staff speaks very good English. Food after 2 weeks still good. Beach is right in front of the door. Downside: our room ( standard room 103) was every day super clean, however was the room itself damp-the whole clothes and the bed were always somewhat damp. It was however not so bad that we the room would want to change. Friends had a room in a higher floor and had this problem not. Free bikes from the tourists -Disneyland-ghetto Puerto aventuras to main street to drive. From there ... one comes very simple with the collectivo or taxi to Playa del Carmen or Tulum. Excursions are extremely expensive in the hotel! We have for example for the whale shark tour (worth it) for Easytours (in PDC directly on Collectivostand ) $100 less per head paid. Comparisons is worthwhile so-) Puerto aventuras is to 90% in American Touristenhand. The rest of Europeans, mainly Spanish. We felt in any case comfortable and relaxing. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.3
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Monika
Nice hotel, but bad beach
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Andere
  • May 2012
The complex itself is very clean run. It disturbed us, that the beach section rather small, very rocky and rocky. If you long beaches wishes, is for this hotel not in the right place. By the pool there was the whole days activities. For tourist, the recuperation search is this hotel also nothing. With the food I had so my problem. I am actually not very vulnerable to diarrhea. Also the travel guide before place is nothing. If you excursions plans, you should already book ahead. This hotel is rather something for party vacations and not for people who relaxation ... and relaxation find or on honeymoon are \u2639 In short: I would this hotel because of the beach not again book! Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
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