Hotel Riu Palace Cabo San Lucas(5 stars)

Camino Vieja a San Jose del Cabo View on map

Average rating

12 hotel reviews

    Rating by categories

  • Hotel in general
    6.0
  • Room
    5.8
  • Service
    5.0
  • Location
    3.3
  • Food and Drinks
    5.3
  • Sport & entertain
    4.7
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3 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Anja
Impersonal riesentempel in paradise archiviert
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Geschäftsreisen
  • January 2012
Were as part of a professional Mexico trip there. Typical for americans-facing huge tourist hotel and for these needs maybe suitable. The area is wonderful, infinity pools, the beach. All-inclusive and therefore also many drunk and the gastronomy is a catastrophe. There are a variety of restaurants, but none of them was particularly convincing. The check in was classic, with a cocktail, very friendly. For our reisezwecke not all suitable, because we hardly peace and for me personally way too big and too american. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    4.3
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Eva
RIU Palace-worse than expected archiviert
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2012
We stayed for a week here, as relaxation after a 3 week America-trip. the relaxation entered unfortunately not a, because the hotel super loud-it is everywhere tiles and it echoed, as if one would be in a station concourse, if the people in the hallways entertained, do you usually not silent, so there was a loud before ☹ also I can't understand, why it lots of people always doors so, this can slam not be so difficult, a door close to possible this was definitely! the clientele I could have been in a five star hotel also expected more-it was ... partly worse, than in Arenal on Majorca-the people went into bikini, or bathing suit and slippers for lunch, and dinner it looked unfortunately not much better -very sad -the behavior left in other a lot to be leftover -as the pizza from the warm attitude ripped, from bitten off, and then again purely hurled- really lowest drawer ☹ the staff a really sorry, they were always so nicely decorated and then something like that. Tztztz. there were mostly American or Canadian young people-they did at the spring break behaved-if what says, knows about it-very bad. the whole day drunk and bawling walked through the hotel, and at night it was unfortunately not better -sleep was not often think, used as a room change anything, it was anyway through whole hotel echoed ☹ it is the complex really wonderful and carefully designed and the staff are all conceivable hard-nearly without exception - but if things continue like this, the hotel is certainly at least one star, but you can yes unfortunately see, what people arrival. the rooms are actually very beautifully designed, solely in the beds you should be food for thought-I think that is not good, as cover bare sheets, and if it cold is, there is a disgusting blanket, the one from Spain vacations knows. also the pillows are unfortunately really bad, as should the RIU a example at the Hilton beds take, I know nothing better! the mattresses were very hard-but that is a matter of taste -it's not for me. unfortunately there are no free internet in the room, you have to be careful in the lobby hiking. and the walk can be very long- however therefor we had a one-time room view, which I would have not want mißen direct on the sea front with two palm trees in front of the balcony - really great ☺ what however still definitely renovated should be, the pool is-there are partly loose tiles or they are missing and partly they are tiles very greasy -this is really disgusting! You could never into the sea, since there was always the red flag was go-eaten and it was really a hammer-current, I was direct time blown away. so you had to get into the pool, and in the daytime the water was always milky?! the location of the hotel is however one-time - direct at the beach -there is usually nothing better, but as already written, it must which done to be! we would also again go back ☺ Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    4.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Marco
Riu Cabo San Lucas archiviert
  • Weiterempfohlen
  • Friends
  • Badeferien
  • October 2011
we stayed there for 3 days during my Baja California Sur trip, it was the All-Inclusive package so food and drinks were taken care of. I remember getting sick, most probably due to a lot of sun exposure and dehidration.so remember to stay hydrated but not just with the alcoholic cocktails they serve by the pool. The pool are was good, they also had hot tubs facing the beach. The beach per se it's huge and the only think you need to handle are the random locals trying to sell you some crafts, which is common throughout all the ... region. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    3.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    4.0
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