Motel One Hamburg-Altona(2.5 stars)

Kieler Straße 171, 22525 Hamburg Show map

Average rating

164 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    4.7
  • Service
    5.6
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    2.5
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132 hotel reviews in Englishsorted by travel date
Mario
Motel One to the trip
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
Overall very clean, and inviting, for short nights in of the city absolutely perfect. read more
  • Room
    5.0

    Stylish, modern, quite small, but overall everything alright. Absolutely clean

  • Gastronomy
    5.0

    Breakfast was appropriate and for a city trip, in order to strengthen, absolutely sufficient. Pleasant ambience, although one in the entrance area of the hotel breakfast.

  • Service
    6.0

    Very friendly, %blank% the ladies at the reception, as well as the entire staff for breakfast. Room was clean.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Overall very clean, and inviting, for short nights in of the city absolutely perfect.

  • Location
    4.0

    Located on a 6 lane road, yet i found my room (to the street out) rather than quiet. The underground train, i am about 10 minutes' walk.

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Holger
For city breaks super, families no
  • Recommended hotel
  • Families
  • Translated
  • Business trip
  • January 2013
Nice and clean hotel for a trip into the city excellent. Breakfast really good and plenty of choice. However not for a family recommendable, because the room very small and not even a closet has... So clothes are in the shelf. However good location and ideal value for money! Very friendly service in the restaurant. Unfortunately you can hear the elevator no matter where the room is! read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Claus & Ingrid
Should be better 'Motel One' hot
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
For a short break completely reasonable, everything was tidy, friendly employees. The room on the ground floor was in the back of the hotel and was absolutely quiet! As absolute no-go straight for a 'motel' is the parking/-house. On arrival at 22:30 and to tow a tickets opens the closet, the rolling door to the parking garage runs high, and the traffic light shows' green '(has international importance' free ride '). One drives a very steep departure down, down but block accommodating vehicles the way! Fallback procedures does not exist! The vehicles had no space find it anymore and ... wanted the underground car park leave again. Only after indirect rangiermanövern in the rappelvollen, narrow garage could all vehicles drive. That must not be!?! With great modern flat screen tvs on the rooms and 'cool deko' is good advertise, but on the other hand you forget it things, the be were of course should be. With the revenue from the parking should it in my opinion but be easy, a unique 'manned indicator' before the departure in the underground car park manner so that such situations be avoided, and the hotel guest stress free its stay can. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Aline
Great hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
Great hotel for a short stays room was for 2 people already a little too closely, hardly any possibilities for a lot of luggage to stow, apart from that everything was great. Decor and bathroom were very pleasant, friendliness was largely written and the breakfast was also completely fine! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Manuel
Great design for a small price!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Typical Motel One. Price/performance ratio absolutely great. Of course you have to the facilities and size of the room make. You should know however if you Motel One bay. We got great service, a cozy room, great bathroom and modern facilities. The view over Hamburg from the upper floors is great. The breakfast was good and there was enough. Because the hotel for new year's was fully booked, the place was in the morning for breakfast very limited and unfortunately with longer waiting periods characterized. This should be but at other times is not going to occur. For the price ... - gladly again at any time! read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Matthias
Stylish modern hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
High-rise hotel in Hamburg-Altona, clean and new. Breakfast for 7,50 Euro, mostly middle age and german. read more
  • Room
    5.0

    Room small but sufficient. Good mattress. Quiet. Very modern stylish small and clean bathroom.

  • Gastronomy
    5.0

    Breakfast for 7,5 Euro good value for money. Include philippe stark chairs breakfast room.

  • Service
    5.0

    Friendly, courteous. Reception fast good progress. Imputation of the luggage prior to spray possible.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    High-rise hotel in Hamburg-Altona, clean and new. Breakfast for 7,50 Euro, mostly middle age and german.

  • Location
    4.0

    About 350 meters from the s-bahn station. Gruppentageskarte 5 people 9,90 Euro. S 3 goes directly to Jungfernstieg or jetties. With ticket from jetties with the 62 a ship on Elbe possible. Thus very good connections.

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Frank
Motel One you don't need more
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • November 2012
The Motel One houses are absolutely sufficient. My only problem is the beds. I don't know, if it was the mattress or the pillows i disturbed nights prepare. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Birgit
Good and cheap, clean and neat
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2012
Very friendly staff, in the entire place very clean, furniture new and stylish. Rooms are simply, without safe and telephone, little shelf space, little closet, however for a short stay perfect. Breakfast was enough ( amongst others fruit salad). Double room with a child 12 years for 59€ night, single room ( as double room) for 59€ read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Daniel
Great value for money
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Great hotel for short stay. Room is very clean, suitable location, in which you with a customers for a drink meeting can. Secure garage really reasonable price right on the hotel. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Andrej
For short cities trips very good
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
A clean and decent hotel. For geschästsreisende and day trippers top. anbiendung to center - by bus 2 stops to the next S -stop - afterwards 20 minutes to main station Taxis right on the hotel. Breakfast -standard Cleanliness of the room - great daily clean up Parking - 5 Euro per day For the stay from 3a 5 days is recommendable. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Christina
Excellent city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The motel one features a very nice stylish design. The rooms are, as in previous reviews already specified, not very big, however for a city break more than adequate. The rooms are every day very thoroughly cleaned. We had a room with window for a inner courtyard, what very pleasant was, because the hotel on a very busy street is. The breakfast consists of rolls, jams, fresh fruit salad, ham, cheese... etc. , so completely sufficient and good. The guests were mainly German nationality. read more
  • Room
    5.0

    The rooms are not too big, but for couples, the only a couple days, absolutely sufficient. You spend the most time outside of the hotel. The beds were very comfortable. There are shelves as stauungsmöglichkeit. The bathroom is relatively small, but it contained everything, that you need. An airco was also available. And the most important: very clean!

  • Gastronomy
    5.0

    We only ate breakfast there, and as I have already mentioned, it was good and abundant.

  • Service
    6.0

    So here is some 4a 5 star 'shed' could learn a lot. The staff is really great. We only very friendly and helpful people met. We didn't have any complaints, but we heard, that the concerns of the guests very taken serious and solutions be found.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The motel one features a very nice stylish design. The rooms are, as in previous reviews already specified, not very big, however for a city break more than adequate. The rooms are every day very thoroughly cleaned. We had a room with window for a inner courtyard, what very pleasant was, because the hotel on a very busy street is. The breakfast consists of rolls, jams, fresh fruit salad, ham, cheese... etc. , so completely sufficient and good. The guests were mainly German nationality.

  • Location
    5.0

    The public transport connections are great. To to S-Bahn it's about to minutes on foot, the bus station is right on the doorstep. For the business traveler or the Reeperbahn you reach in about 10 to 20 minutes.

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Erika
Really recommendable! We will be back:-)
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
A cheap and very well maintained hotel. We merely the crowd at the breakfast a bit disturbed. For the Gästes a house by the size, there was not enough space. Many have small, low tables in the area the front desk breakfast. Apart from that a great breakfast, so umbegingt book. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Ideal hotel for city break
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
Value for money is good. For sleeping on the occasion of a shorter city break ideal. Parking garage available: 5 €for the day ticket with any in and out privileges is a bargain. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Steffen
Modern, near the fair & with excellent service and garage!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Business trip
  • August 2012
In the course of a fair, i was there in the august ' 12 building. Very friendly staff, very well maintained rooms with modern facilities. Bathroom would be larger but a bit more pleasant. The only problem was, was that the deduction in the bathroom not 100% capacity. Very quiet, despite city center and gewerbeverkehr. Parking garage available, which also car's the larger than a polo ( Mercedes s, Porsche Cayenne, Audi q7 etc.) Enough room offers. Completely a very recommendable hotel/motel, even for a longer stay. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Sascha
Simple city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • August 2012
Only very small breakfast buffet with little choice. Very full to the rush hours. Room old, but processed. Conveniently located. Parking spaces directly behind the hotel. I could short trip recommend. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
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Daniel
Great hotel with great value for money
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
New modern hotel in Hamburg-Altona. Easy access to S-Bahn. By car one is about minutes almost all sights. Rooms are in a modern and new state. Hotel's own garage cheap available. A small downside there is for the soundproofing the room on the ground floor I would the hotel ( respectively the hotel chain) definitely book it again. Thumbs up... read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Daniel
Good style from head to toe
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2012
Very nice hotel with rather small room ( as a couple it will really beautiful cramped) Apart from that great atmosphere in the hotel, very new decor and very helpful and courteous staff. During the whole stay was in the foyer always a person on the cleaning,. Would the hotel anytime again select read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sandra-Martina
Super - anytime again!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2012
The motel one -Altona, although it is a little bit outside, but the bus stop in right in front of the hotel is perfect. The rooms are modernly furnished and it is on any frills declined-I think great! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Agata
The 2. but not for the last time Motel One
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2012
Still very thrilled by the Motel One. In April I was with friends there. The rooms could a bit bigger and the bathrooms but this concept with the washbasin outside of the bathroom go to and also benefits. Service was great, breakfast very varied! Good value for money! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ulrike
Recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
We were both from the service, as well as of the cleanliness and facilities of the hotel very pleased and can recommend at any time. I was on business trips in other Motel One' s and am again and again consistent quantity prodded. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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