Hotel Riu Palace Pacifico(5 stars)

Av. de los Cocoteros, Lote Hotelero G, Riviera Nayarit 63732 Nuevo Vallarta Nayarit View on map

Average rating

9 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    6.0
  • Service
    4.0
  • Location
    4.2
  • Food and Drinks
    4.8
  • Sport & entertain
    5.3
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PETER
Fantastic
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Dreamlike vacation in Riu are thrilled by a to z. very good food beach great pool very clean and tidy come next year definitely go back there again. Can recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ana
RIU Palace Nuevo Vallarta archived
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2012
The chain RIU 2011 very appealing to us, since we are after Punta Cana-cathedral. Republic and the RIU Palace there is so nice and great all we have to go back RIU Palace endschieden but this time in Mexico. Unfortunately, this was not so great. Hotel itself from the building typical RIU Palace, lobby always on the Polish. From the many are from Canada and America clean from Holland. Rather adults audience so from 25. At the pool were already at 6 o'clock in the morning towels on the couch, and whole day along newest disco music with lots of ... hip-hop and house music so that you are in the hotel area no feeling you're in Mexico. A shame. On the beach You constant (i mean any 2 minutes) to vendors varied bels (noticed the status directly in front of the hotel area at the beach have). the stars do not fit to this RIU PALACE definitely not. read hotel review
  • Room
    4.0

    the room with jacuzzi is large and has in the room jacuzzi, as well as on the balcony-very nice. Exactly the same as on the Internet-pictures see. staff always tip expected. in the Broschure the room service also with inclusive, this did not work. Mini bar and fridge would rarely refilled. very schlammpige room service if I may say so. So once again the stars do not fit to this RIU PALACE definitely not.

  • Gastronomy
    2.0

    as mentioned the food is very bad. The buffet is every day right (in Punta Cana was not so), so that one after couple of days can see nothing more. In the small restaurant (steak pants) las Toscana is even worse. Always zutr ocken and hard beef, and pasta always furnishing. Sausage or sausage are tasteless or better said 100% fat. we had a evening table reserved at the Krystal restaurant-it was not recommendable nonetheless. as mentioned we are very disappointed in Punta Cana very good experience did. A shame. Best beer paciotti, Fico is (this does not exist in the hotel) the stars do not fit to this RIU PALACE definitely not.

  • Service
    3.0

    Unfortunately is however the staff what cleanliness the room was not so thorough! Jacuzzi would as good as never cleaned, shower gel we had only on the first day, shampoo would never fill tonnage, the sand from the beach is everywhere. in two weeks and would bed not even changed. the staff speaks only Spanish, bad English and is always tip all the same, whether the in the room, restaurant or at the bar works. the service at the beach but is very friendly and always. Runs great! the management team is sun taint very bad, against in Punta Cana super and funny)

  • Sport & Leisure
    3.0

    Entartainment team-very bad. Toilets baby in the hotel available so we must be rigorous in the pool and also of the constant return walk if you toilets have used, but many go into the ocean. Wiki is free, computer use against price. beach was always well kept, Chair tidy, umbrellas there is only on request, and there are two shower on the way back from the beach directly at the stairs to the pool bar. It is not respected, if people of the feet washing... In Punta Cana already. The pool looks the. Pool bar is in the shade and also for this reason constant used. Coffee the one drink are only available at the sports bar, as well as Cappuccino the latte macchiato is, the morning coffee in the room is no-go!, coffee the for breakfast is served is very easy.

  • Hotel
    4.0

    The chain RIU 2011 very appealing to us, since we are after Punta Cana-cathedral. Republic and the RIU Palace there is so nice and great all we have to go back RIU Palace endschieden but this time in Mexico. Unfortunately, this was not so great. Hotel itself from the building typical RIU Palace, lobby always on the Polish. From the many are from Canada and America clean from Holland. Rather adults audience so from 25. At the pool were already at 6 o'clock in the morning towels on the couch, and whole day along newest disco music with lots of hip-hop and house music so that you are in the hotel area no feeling you're in Mexico. A shame. On the beach You constant (i mean any 2 minutes) to vendors varied bels (noticed the status directly in front of the hotel area at the beach have). the stars do not fit to this RIU PALACE definitely not.

  • Location
    4.0

    The hotel is located direct at the beach, very beautiful environment. to (city) are Puerto Vallarta about 10 to 15 minutes taxi ride. Taxi drivers cheat as far as you can. In the night arrival paid 380 pesos we from the airport-Puerto Vallarta to Nuevo Vallarta, on the next day we paid 180 pesos from Nuevo Vallarta to airport-Puerto Vallarta. It is advisable in pesos to pay! The dollar will be accepted, but we were always to be ripped off! In the hotel you can change the way no dollar. and it is better in the city to buy Pesos in the hotel(as the almost always is). For example in the hotel you get pesos for 1565 100 euros and in the city or 1680 1750 depending on where you go... In the bank one gets the rate but you need to be your passport. Nuevo Vallarta almost no possibility to buy up to supermarket and the souvenir market in Busseria ( small An old fisherman village) with Foot at the beach to achieve this, but the same products in Puerto Vallarta for half and advisable it is a boutique shopping on market. Almost everywhere is action. Cigarettes are airport Mexico city at the cheapest and in the hotel of course very expensive. Opportunities for excursions there are enough everywhere Deals, whether in the hotel area, in the conditions on the beach... Everywhere... And almost always the different pricesso only. A few look and then book! The drive to Vallarta adventures respect 110 pesos costs, even in the hotel 180 pesos or you will be 11 dollars?! But if you outside taxi to pay 110 pesos. This unfortunately, we also need to learn. Mexicana itself (from denne you get in the hotel nothing at all with) are very friendly, and not at all around the hotel, very polite even tourists oppositebut food is.. Everywhere bad bad. A tip from me when they go shopping in the city, they hide their hotel wristband you can buy quite relaxed. ☺ the Weeter January is in very nice and no rain between 26-29 °, only the ocean is very'wavy' but that also has its advantages for sport lovers ☺

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Stefan
great hotel, which fulfills all the desires! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2011
So you holiday before! Especially the service was surprised. The atmosphere and furnishings in the bar and waiter are very, very attentive, always had a nice greeting on their faces and are extremely helpful. The room, the facilities and especially the food were breathtaking! The hotel is directly on the beach, also at the beach drinks are served continuously. Entertainment during the day was good (but exactly the same every day program). In the evening usually dance performances (same dancing group with different costumes-after three nights boring). You must try the restaurants (except for dinner) and the pools and entertainment ... shows the other two RIU Hotel site (walk along the beach about ten minutes). very recommendable for young and old! Conclusion: all-inclusive is all-inclusive! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    6.0
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Alexis
Fantastico Pacifico archived
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2010
Pacifico was our family's best vacation. I would go back to this hotel in a heartbeat. There isn't one thing I could change about this fantastic hotel. There are 3 restaurants: one is a mexican grill, sushi, and buffet. I would totally recommend this hotel no matter what. Happy traveling! :) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Karlheinz
Nice beach hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2010
the hotel is right on the beach has two pools beach chairs at the pools and beach were plentiful. All-inclusiveHotel Alcohol. Drinks dispenser in each room and mini bar. all rooms at least a junior suite, several specialty restaurants the food was good and varied Service was friendly, good and fast. Guests 95% Mexican, Americans and Canadians during the day always loud at the bars are always holding the hotel is located next to two other riu hotels otherwise nothing going by bus or taxi to the very beautiful city of Puerto Vallarta read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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