Central Hotel Kaiserhof(4 stars)

Ernst-August-Platz 4 Show map

Average rating

26 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.5
  • Service
    5.1
  • Location
    5.5
  • Food and Drinks
    4.7
  • Sport & entertain
    4.0
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21 hotel reviews in Englishsorted by travel date
Jenny
Alone really beautiful
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
The hotel is very nice. For breakfast it will lose my opinion on points. It is nothing special and you get everywhere else. Staff constantly walked in the breakfast area rum. A certain unrest. It is everyday the same. 4 days cold scrambled egg only on the last was not sunday Even staff with cap ran here long. Rooms are very nice. Under my was subway. It high accordingly very strong. Also in the corridor high it very after eating the in the house was served. The even in the entrance area. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Stefan
Great location, serious deductions for service and rooms
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The hotel made a clean impression. There was a bowl of fruit for free service in the reception area. Front desk, elevator and hallways were well maintained and kept clean. We had only a breakfast booked. The mini bar was filled with juice, water, Cola and nuts and in the price ingebgriffen. read more
  • Room
    3.0

    The double room was very spacious, equipped with a minibar and a old tubes tv. The reception was very bad, we had to repeatedly on cable rumstöpseln. The furniture was completely fine. The bathroom clean and spacious enough. The personalfahrstuhl was opposite our room and in the minute a noise caused that we as very annoying felt. Sleep is not to think. And the is no exaggeration.

  • Gastronomy
    3.0

    The breakfast made a high-quality impression. There was also a decent variety of rolls, meats, and juices. But was at 10:00 o'clock both egg, as well as bacon all. On repeated demand it again 30 minutes lasted, until we 2. one plate scrambled eggs with 4 pieces of bacon directly at the table got. Because we nearby the buffets were, we could observe well as lots of guests in vain for scrambled eggs were looking for.

  • Service
    2.0

    The service was hardly used. On the gastroservice i will in the next category detail. We had a complaint and from the front desk angeschwindelt, it was pretty much next to it. The personalfahrstuhl opposite our room was really extremely noisy. The statement 'from 10:00 p. m. is not used anymore' was clearly not. He ran until about 11:00 p. m. and in the mornings also from 06:00 a. m. again On the morning of our departure came twice the cleaning staff and was shocked firm, that we in the room were.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel made a clean impression. There was a bowl of fruit for free service in the reception area. Front desk, elevator and hallways were well maintained and kept clean. We had only a breakfast booked. The mini bar was filled with juice, water, Cola and nuts and in the price ingebgriffen.

  • Location
    5.0

    The hotel is located directly by the main train station and the entrance in the pedestrian area of hanover. Actually ideal for by train to arrive and the city to explore. All major streets-u-bahn at the station past. There is a parking garage approximately 200 meters behind the hotel for the arrival by car. We have for one day 12 € paid.

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Cathrin
Very recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • November 2012
Pleasant staff, location ideal, Double room super furnished and nice view, single room (at the back) was okay Breakfast was very good read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernd
Central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
We had a big room with a also large bathroom. The interior fittings is in the years And needs to be renovated. The breakfast was hearty. Staff in the reception was very friendly. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Martin
Good business hotel in the best location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2012
With the best location, great price, for city breaks and business fully recommendable. View in the inner courtyard not very nice, but not crucial. Service great. Gladly again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Bernhard
City hotel at the bank of the train station, small rooms
  • Hotel not recommended
  • Singles
  • Translated
  • City break
  • November 2011
the hotel lies immediate across the street from the main station at the entrance to the pedestrian area. The guests were from Hauptäschlich people on business trip as well as single tourists, which train station coming to the quick. That is no problem, you almost purely. However, it is an old building, the lobby is not very inviting, the bar borders immediate at the lobby. The rooms are small-my room was very small, yes almost smaller than the bathroom. No well feeling factor, not a good sleep comfort. The breakfast was very good, overall, it is a business hotel, I ... had expected more, as there is much in Hannover better. read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sergio
Good hotel in the heart of Hannover
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2011
The Central Hotel kaiserhof is a good four stars hotel in the heart of Hanover. The hotel is located right in front of the main station in Hanover, from the train station to the hotel there are not more than two minutes. Especially for patronage absolutely great. Hotel is in a good condition, the rooms are large and nicely equipped. It is not the most modern hotel of the decor but okay. Most important, beds were very comfortable the! The bathroom has a window and is large, it is clean in the rooms and in the entire hotel and staff ... are very friendly and attentive too. I visited the hotel two nights, business and was very satisfied. A very good place for meetings. Breakfast was also good, as you know, the coffee was very good. Therefore, that you directly in the city you can dine out nicely, or even a drink, there are plenty of good pubs, bars and restaurants on the doorstep, or even stroll shopping is not a problem. One thing you should know, because the Hotel in the middle of the centre or to the train station it is especially at the weekends (at night) can be a bit noisy on the streets. If the window is hardly what you hear, me personally it didn't bother us, but if someone really needs peace or a very important date, etc. to test should Friday Saturday degrees and it, that it can be noisy. Other than that, I would highly recommend this hotel, there was no negative point for me, I would book again at any time on a date in this hotel. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Dieter
Central hotel for promenades and shoppingtour
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2011
Centrally located, right at the train station, older hotel, it was currently under construction, was however not further bad, used for promenades and shoppingtour, perfect. Food in the restaurant very good, breakfast buffet also. We had a large room with large bathroom, room clean, staff very friendly and helpful read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gabriela
High quality
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2011
The hotel is absolutely to be recommended! Hotel-centrally located. Great-service, very clean and well maintained. The restaurant is unfortunately less recommendable. The quality of the food corresponded to a good hitting, the service served on the individual courses completely hasty and responded to our individual wishes and friendly criticism pretty good. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Gustav
Everything was ok archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2010
Everything was fine. Everything was ok. Unfortunately I didn't have time to try out the restaurant and breakfast. But from the staff and rooms than hotel can only be recommended! Next time I am going back to the Central! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Kathleen
Overall a good hotel in central location archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2010
The hotel is located across the street from the main train station and in the middle of Hanover. We were able to leave before the check-in time the room, the staff throughout the hotel was very friendly and attentive. The room was a bit noisy, although on a side street, as you had to open the Windows-No the AC! The size of the room was fine, the style is a matter of taste, the bathroom was the cleanliness. The breakfast was very versatile and the preparation, and the quality of the food was very good. We can recommend the hotel ... for a short stay thoroughly, it has a good price/performance ratio and a top rating super friendly staff in all areas. (The lady from housekeeping even the car at the time of the check out!) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Olaf
Nice hotel with small rooms archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2010
City hotel right next to the train station. Still fairly quiet. Park is not available, you have to go to a paid parking or garage. Our room had a view of a small courtyard. Not very nice but very quiet. The pedestrian area in Hanover there are hundred meters. The room was clean but small. But large enough for two people. The bathroom was very small. The room was just enough to get a spot to rotate. Breakfast buffet was great. Everything to feast belongs. Not as nice as the old chairs were already have the situation. The buffet and ... eggs were fried without suction. The smell ' was' in the whole restaurant read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Alex
Centrally located Hotel, clean and well maintained archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2010
Very good hotel, very centrally located, across the street from the train station, around shopping centers, restaurants, bars and so on right next to it, very good restaurant. Furthermore, the buffet breakfast was of the highest quality. Adequate and fresh. Mini bar free to be tested. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jürgen
Central City archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2009
The hotel is very centrally located, right by the main train station. In the immediate vicinity there is a fairly new, large shopping center. The hotel itself is a pretty good restaurant. The breakfast was very rich; fresh fruit, cold cuts, cheese, egg dishes to the cake, everything was there. A minibar filling per night was also included. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Michaela
Central and clean archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2009
From the train station slight right onto, you're there. The room was not a dance hall, but more than adequate for one night, but the closet was big enough. The minibar is "free", which means, included in the price; so is also only a Pils included, plus a orange juice and two small water. Upon check-in they asked the guests whether you would like to have breakfast. On request the "I already know? " has been told by someone else if I am a 'yes' do decide to would breakfast on the bill not shown separately. Aha. The credit card ... immediately and obviously as soon as we checked in, as the next day I only got the bill (without credit card receipt). Breakfast with all that you would expect, also fresh Gebruzzeltes. Well, I even hadn't gear was in the meeting rooms, with "Eau-de-bratwurst" a date to show me, is always a little embarrassing. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Jutta
A wonderful weekend archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2009
We found the hotel in the internet and were not disappointed. The staff was very friendly we thoroughly enjoyed our room and the breakfast buffet also left nothing to be desired. When we go back to Hannover are definitely stay Central Hotel Kaiserhof. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Fritz
Anniversary archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2009
Cancellations made after three of my called hotels I called the Kaiserhof where I immediately greeted. There was even a room free what a double room was very large. The staff in the restaurant and the bar were very nice. The breakfast was very decent and with fresh fruit what the heart desires. We would definitely recommend this hotel. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Thomas
Clean, friendly hotel in the center archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2009
The hotel is very centrally located, a stone's throw from the train station. All connected as train, tram, taxi, bus are on site or nearby. The hotel is clean and in the lobby furnished in a friendly way. The rooms are too small or useless furniture cluttered. I had a business trip and only breakfast. This was by the selection was okay but acroos the re-filling, so it feels " if everyone was all". Otherwise everything was ok. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Malte
Doesn't deliver what advertising promises archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2008
We stayed for a weekend in September 2008 in Hannover and are in the Central Hotel kaiserhof descended. I am particularly well-designed home on the very confident advertised on the hotel. Unfortunately turned out to the kaiserhof-at least for us-as a joke. The reality not nearly, which promises to advertising. The only positive thing about the hotel is the very central location directly opposite the main station Hannover. You are in a few steps in the city and in the middle of everything. At first glance it is the central Hotel kaiserhof is a nice, well-kept building with Charme and ... style. One looked however more closely, you will discover the gnawing ravages of time at all corners and ends: handles were loose here, there are brownish stains on trails and the entire carpet or contrary to the baseboard. Doors, corners and walls are measured by generations of suitcases nude, by which they have already been learned along. The absolute highlight though was the room: it is stated on the website, says that all rooms 'are ' completely renovated. Illustrates just nowhere specified, when this renovation to have taken place. This could also be the year 1980 (the general condition of the hotel and the rooms left to close, and the receptionist rearranged later, the renovation ' a few years ago is-: not fooled). The first room, the we got, looked like a mixed antiques Inventory: an old, shaky, half high farmers cabinet, with which the doors only with brute force to open, a zerschlissener, scuffed armchair, on the seats have for the wear of not more was evident, a precarious double bed and an en suite bathroom, that to me my grandparents the house (built in 1958) reminded (scuff, vermackte and scratched Speckstein-tops and bathtub, the foldable shower was barely move before lime, to brown tiles with Reed patterns, brownish Toilettenabflussrohr textbooks). For the Internet price for 97 euro including breakfast a disgrace. So we have another room at the front desk. The receptionist took our complaint wordlessly and not contradicted us. You had the impression, that he heard similar complaints often gets. We got the room 203. The room was extremely small (about 15 sqm) and cramped, but with a single, curved ornate and antique furniture equipped. At least one for the other, so that the room was a loving, slightly dusty 'Großmama-Charme' sprayed. The bathroom was modern and well-kept. In general the room in Hotel kaiserhof was very small and cramped. Cleanliness was borderline (stains on the carpet and chair, lint in the bathroom). A nice sweetener is the free Minibar (2 free bottles of beer, four bottles of water, two bottles of orange juice). The breakfast was plentiful and okay. Generally much profile across from the train station. Conclusion: okay for one night, but only for sleeping and without high demands. read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Helga
Mini single room ugly backyard archived
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • August 2008
I had booked a quiet single room in a four star hotel in the center to the price of €85, 00 + €11, 00 breakfast. The very nice large parking hotel has, that it is not even possible, for a few minutes to check-in and check-out to do, without risking a fine. The recommended garage closes at 20. 30 am-the quiet single room turned out to be a mini room (with a maximum time of ten-eleven sqm) to the unattractive backyard. No bedside table, no lamp on the narrow bed. In the mini bar only water/orange juice/1 FL. Beer). In ... the 'quiet' backyard ran the whole night a loud exhaust fan from the kitchen, the smell of old fat directly led to my room. The window in the bathroom didn't close (too high). The make-up mirror in the bathroom was way too high. 00 hours in the morning from the seventh roaring loudly the maid down the hall and made sleep impossible.-conclusion: single-travelers get the worst room. After the motto: for one night it will go. The staff little consideration for the guests. read more
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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