Hotel Alpenheim Charming & Spa(4 stars)

Grohmannstr. 54 I-39046 St. Ulrich / Gröden Show map
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Average rating

5.2/6

27 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    4.8
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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10 hotel reviews in Englishsorted by travel date
Max&Martin
Never 4 stars - never again

  • 2.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2013
Very nice hotel. Some rooms must urgently be renovated. Especially, if you 'superior' rooms sold. The spa is quite new and nice. The hotelier-couple preferred apparently russian guests. The atmosphere is relatively dearless (christmas decoration in february!). We know lots of hotels in the region, and this only advise against! read more
  • Room
    1.0

    Old, dark, poorly. The room and the bathroom is on the condition of the 80. years.

  • Gastronomy
    3.0

    The food was very good. The büfettpflege is both in the evening, as well as morning very bad. Come better early and take, what they are hungry. It was not refilled!

  • Service
    1.0
  • Sport & Entertainment
    2.0

    The spa looks very modern and new. You can also swim outside and has a fantastic view. But: The pool is much too cold. In the outdoor pool, you can relax in the winter not more than 1 minute delay. Inside real impossible to swim, as the pool much too small is. The staff in the spa is very friendly. For the hot tub is a slots next to the pool. Insolence!

  • Hotel
    4.0

    Very nice hotel. Some rooms must urgently be renovated. Especially, if you 'superior' rooms sold. The spa is quite new and nice. The hotelier-couple preferred apparently russian guests. The atmosphere is relatively dearless (christmas decoration in february!). We know lots of hotels in the region, and this only advise against!

  • Location
    4.0

    Somewhat remotely, but there is a free shuttle bus to the ski lift. The driver is exceptionally friendly and gives gladly tips. (by the way: the driver is the friendliest staff in the entire hotel).

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Martina
Dream vacation - hiking and wellness in grodnertal

  • 6.0 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2012
A wonderful, in the simply everything is matching: the building and its atmosphere, room the dream and be comfortable, the wonderful location in a dreamlike countryside, the very friendly people, the varied culinary delights, the sport and wellness offer a really nice and competent team-an informal hospitality and a perfect service in all the details, the a vacation the most beautiful time of the year make. A pleasant -fresh mixture of the guests, many of them, the come again and again, so two couple this year for 10. Mal. Pets welcome-the hotel's own Bitch accompany the hikers on their tours. ... And a very large praise and warm thank you very much the guide Andrea for its excellent and the very good detailed monitoring of wonderful and varied tours and his rich knowledge of the area and of nature. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Roland
price-performance not reasonable

  • 4.4 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Skiing and winter sports
  • February 2012
The owner than hotelier completely unsuitable. The breakfast buffet is every day and relatively modest. The SPA and pool area is very nice. Unfortunately one doesn't feel as welcome guest. The price is the total output were too high. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Distance to ski lift
    3.0
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Claudia
Beautiful Berghotel mit talblick

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2012
The hotel lies a bit out on the mountain, St. Ulrich is through a short walk easy to reach. Value for money is in my opinion covered, especially in the Default/ comfort rooms. The rooms are comfortable and spacious and very clean, but the price for today's standard justified. The spa area is very nice, and the low depth of water of the indoor and outdoor pools irritating is low. The food was very well and the service in the restaurant very nice and attentive. There is a half-hourly shuttle service to the gondolas on the SEISER ALM or Seceda ... in the morning and afternoon. Internet one must for a week 6 euros pay, even if only 4 days, but it was in the evening before with billing locked, so that we in the morning the departure not more use, this activation would apparently took an hour. The drinks menu in the hotel bar was quite sparse, we have cocktails missed. all together a beautiful Berghotel for beautiful days of vacation, only I searched sometimes the * S * behind the 4 star standard and the * charming* especially in the owner of the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Distance to ski lift
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Andreas
Top hotel in St. Ulrich gladly again

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
A great hotel with only small flaws. Unfortunately the bar is open in the evenings only sporadic. Every second day tours from the hotel. The parking garage is even for the car vacation. We love to go back there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marion & Heiner
For over 30 years - again and again!

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2011
For over 30 years, we are to the regular customers of the hotel. Since then changed annually to the complex. Steady investment made the building one of the leading addresses in St. Ulrich. The new pool and spa is very modern and tastefully decorated. The rooms are clean, large and with love every day presented. Everywhere in the house one finds fruit bowls or refreshing beverages (mineral water with local herbs offset,- delicious! ) The breakfast boasts a great bread-and roll offer, fresh fruits, high-quality tea, coffee or Cappuccino, espresso you get without an extra charge. The dinner is ... extensive and very tasty, many locals specialities. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sarah
Nice hotel with small drawbacks.

  • 4.6 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • June 2011
Very friendly staff, clean rooms, good food, but still there was always potatoes. At the bar you couldn't get served (too little staff), hosts concerned only with the chosen guests, and to sit in the restaurant with friends! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Alena
Super hotel & atmosphere to 100% recommendation archived

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2010
Super nice family hotel. Very friendly staff. Owners are very nice, friendly, warm people. We with hotel bus to ski lift were brought and picked up again (individually). Great food, diet buffet, vital buffet, always fresh fruit and, if we still remember now, we want to go there. Large, clean room with great view. Sauna, pool, rest areas with different tea sorts of vegetables and fruits. top! We have us very comfortable in this hotel. We recommend the hotel to 100% so not think without hesitation, book. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernhard
Gladly again archived

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2010
It was a very clean and welcoming hotel. We can say it only thought was very good. The food was very good and very, very much, almost already to much. The distance to the center is on the former railway to reach and easy about ten minutes walk read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Norbert
A completely overtaxed owners! archived

  • 4.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • June 2009
We have provided us the question, why the atmosphere and the furnishings in the dining a profession in the selected has. The was not only passive attitude, but partly also very unfriendly. The bar had excellent shopping opportunities in empty behind the counter, in other words the drinks were only reluctantly. The wine cellar is not used at all and the holder may only cheap wines, everything else was waste (O-tone). The owner of the hotel is 'supposedly ' sommelier and it was not to in the high price ranges. The staff was before the guests he. Completely is the ... atmosphere and the furnishings in the dining a disaster. Otherwise actually a nice hotel. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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