Hotel Union(4 stars)

Calle 31 Esquina A-54 95678-2404 Cienfuegos View on map

Average rating

69 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.0
  • Service
    4.7
  • Location
    4.9
  • Food and Drinks
    4.7
  • Sport & entertain
    4.6
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29 reviews for this hotel sorted by travel date
Günther
Cienfuegos and this hotel fit together.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Great hotel in the center, very spacious and clean. %singlelinebreak % The proximity to the main square, which is very nice, makes that particular at this location. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    3.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Tina
Very good city hotel in the context of our round trip.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2013
This beautiful old hotel in the center of the city, just off the pedestrian zone was the nicest and best on the whole trip. All rooms 120.121, and 119 are beautiful, clean and large. 120 and 121 in a small courtyard with a fountain, where you only the sound hear. In the room of the children was even a german written welcome letter the cleaning lady. For the dinner various menus to choose from, prawns, fish, pork steak topped with melted cheese, chicken and beef. Everything is served with rice and tasted excellent. Before that, there was the obligatory ... coleslaw, then the ice cream. For breakfast there is very good omelets and buffet. The 1st x even cocoa for the kids. From the hotel turn right and then the pedestrian street turn left after about 300 meters on the left hand side a restaurant (there are some tables at the pavement) in our abendmojitos and Pina coladas drink. There are by far the best ever and costs 3 cuc, soft 2 cuc. Shortly before the local through a large gate there is a souvenirmarkt, in the original gems from versilbertem cutlery (bracelets, rings, kettenanhänger ) offered (8-12 cuc) read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
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Cora
Colonial style relaxation, beautiful.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
Beautiful kolonialstilgebäude with a nice courtyard. Centrally located, but very loud on the street. The rooms are large and nicely decorated. Only stayed one night on the through journey there. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Manuela
A gem.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2013
In the heart of cienfuego this beautifully restored hotel. To foot it is a stone's throw away to the night life of cubans. Lovely small hotel with a lot of attention to detail. read hotel review
  • Room
    6.0

    We had to our surprise a suite with eingangsraum, foyer, living room, and bedroom, dressing room and large bathroom. What more could you ask for, antique furniture and a great atmosphere.

  • Gastronomy
    6.0

    Very good food for dinner and à la carte and as a buffet.

  • Service
    6.0

    Good foreign language skills but we wanted to speak spanish. All staff courteous and friendly.

  • Sport & Leisure
    6.0

    A dream of a pool. Not large but great in the architecture involved, with very good service at the bar.

  • Hotel
    6.0

    In the heart of cienfuego this beautifully restored hotel. To foot it is a stone's throw away to the night life of cubans. Lovely small hotel with a lot of attention to detail.

  • Location
    6.0

    Central and nevertheless calmly, just around the corner the pedestrian precinct and at the end of the beautiful harbour.

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Ralph
Very beautiful hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2013
Very beautiful hotel in colonial style, beautiful courtyards, friendly and helpful staff, rooms to the pedestrian precinct friday with disco shortacting loud read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Petra
Charming hotel with deficits in a central location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
One older, central hotel with charm and reasonable deficits, which we again would book, since there was hardly any better alternatives, apart from possibly private accommodation. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Christian
Kolonialhotel with a lot of charm
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
The hotel la union in cienfügos is a charming hotel with only 47 rooms, the lovingly with kolonialmöblen equipped. The location in the pedestrian area in the center of the city is an advantage, however, you should not book the suite, since all suites to the street beach chairs and the window not close completely. The staff is exemplary, very helpful and prompt with complaints within minutes. Ambience great! Food typical for the country sufficiently however not varied. Great pool, basic, but great. Price level resources. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christian
Nice but old and expensive hotel
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • City break
  • March 2013
The hotel la union very centrally located. This is the biggest advantage. All in all, it is also a very nice hotel with a wonderful ambience, such as the bar on the roof. The rooms and the whole hotel but very old and worn. The breakfast buffet lose clear against any other hotel, which we in Cuba visited. Value for money is reasonable here unfortunately not. All in all: nice but old and expensive hotel. Possibly casa particular better alternative. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Alexandra
Good 4 stars hotels
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
Nice hotel on Karibik place cienfügos. Is mainly tourists on expedition used. Nice old mansion. Food for a 4* Cuba good hotel. Nice bar on the roof terrace. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Petra
Hotel union cienfügos, city hotel to be comfortable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
A very nice and centrally located hotel. Can, of course, depending on which room you had, already sometimes noisy. But i guess that is to be expected in a city live. The hotel is very attractive and has a wonderful roof terrace. Room and bathroom were just beautiful. Large the room, clean and tidy the bathroom, even with a great great shower. You feel very much at ease here read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Monika
Central kolonialhotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Very centrally located, freshly renovated kolonialhotel read hotel review
  • Room
    6.0

    The rooms are massive, with gedigenen old furniture. We had a small balcony. The bathroom is large, new and clean.

  • Gastronomy
    5.0

    The food was good, unfortunately a little bland. The coffee the bad. To change tea.

  • Service
    5.0

    The staff is friendly, the service is good.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Very centrally located, freshly renovated kolonialhotel

  • Location
    5.0

    Centrally located, bars, restaurants and attractions are within walking distance.

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Micha & Anni
Good value for money
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
Nice hotel centrally located nearby the parque marti location. Room somewhat darkly and unfortunately without balcony. However beautiful roof terrace with bar. Otherwise the hotel is well equipped with a pool and fitness room. Breakfast was for cuban standards. Is cienfuegos a beautiful town however you have, in the not even a day looked at everything. In the area there are a couple more highlight, but altogether is a stay from 2 nights more than adequate Diagonally opposite the hotel there are a pizzeria(!) , the very good pizza makes. For all the time something else eat! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Michael
Beautiful colonial city hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel lies directly in the town, directly to the fußgeherzone with various shops. The building was according to the catalog renovated, which we can confirm and presented also very nice. We had breakfast and dinner. read hotel review
  • Room
    4.0

    The rooms were our opinion a bit small-had however safe, mini bar( somewhat filled) and tv. The beds were twin -beds. The bathroom was clean and shower/ bath tub, toilet and hair dryer equipped.

  • Gastronomy
    4.0

    The dinner took place through choice of the menus. The quality of the meals was very good. The choice at the breakfast we found rather than small for a four-star hotel.

  • Service
    5.0

    The kindness of the staff we found very friendly and helpful. The cleaning of the rooms fit as well.

  • Sport & Leisure
    4.0

    There is a nice designed pool in the hotel courtyard.

  • Hotel
    5.0

    The hotel lies directly in the town, directly to the fußgeherzone with various shops. The building was according to the catalog renovated, which we can confirm and presented also very nice. We had breakfast and dinner.

  • Location
    6.0

    The hotel lies optimal, to explore the city on foot. Several shops in the immediate vicinity and in less than 5 minutes to reach.. The port is also reachable in circa 10 minutes on foot.

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Robert
Nice colonial hotel in city centre archived
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2012
This is a very nice place in Cienfuegos. Great colonial atmosphere and ambiance. Centrally located to walk to most tourist destinations. Nice inside pool with some drinks and some food and icecreams available. In the evening the best place to go is the rooftop bar for seeing the sun set while drinking a mohito. Very, very nice. Restaurant is acceptable, but there are other options around town. Cleaniness of the room was not so good, but they are sizeable with reasonably confortable beds. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
Close
Carola
In the middle of town an oasis archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2012
Here you can be comfortable, the food was really delicious. The rooms have a safe, air conditioning, clean toilet. A pool in the inner courtyard. On the doorstep the life raves. A shop next to the other. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Sarah
Only without rental car is recommendable! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
This hotel is beautiful, directly in town centrally located to all shops bound, in the colonial style built and very nice equipped. This hotel we could however only recommend it, if the following problem in the grasp had: We are with a rental car driven up. At the front desk was a very friendly lady told us, we should her the keys give, one of the employees would have to say that the car then for us in the underground garage parking, as parking directly in front of the hotel not allowed. On the next day we can the key ... then at the front desk picked up again and the car will be driven up. That we did then to also. On the next day we are then scheduled driven on. A couple of days later we put in a blowout feast, our spare tire unfortunately stolen. A visit to the cuban police station then turned down, that the for this hotel a 'scam' and we unfortunately not the first were, which happened. The first issue of the policemen was' they were in the hotel la union in cienfügos?' Who however stress and problem would like to avoid, choose another hotel or informed before, whether the above described problem meanwhile fixed was. Actually a great shame, because the hotel apart from that excellent! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    2.3
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Hans Dieter
Beautiful city hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
The hotel is a old kolonialhaus. The spacious lobby and the 2 courtyards are very beautifully designed. There is a roof terrace with bar. read hotel review
  • Room
    5.0

    The rooms are huge. On the whole kubarrundreise this was one of the largest room. A beautiful large bathroom with a bath, bidet, hair dryer. The room was spotlessly clean.

  • Gastronomy
    4.0

    In the restaurant you can à la carte food. The atmosphere is very nice. The food quality was cuban average.

  • Service
    5.0

    The staff are very attentive.

  • Sport & Leisure
    4.0

    In a inner courtyard is a small pool.

  • Hotel
    5.0

    The hotel is a old kolonialhaus. The spacious lobby and the 2 courtyards are very beautifully designed. There is a roof terrace with bar.

  • Location
    5.0

    The hotel is right in the city center;the pedestrian precinct is only about 100 meters away. When selbstfahrern the porter the car in a diagonally opposite garage ( free of charge). Near departure the porter the car again before.

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Simone
Very beautiful hotel in Cuban style archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • February 2012
This hotel is very recommendable. The food was very tasty. The roof terrace offers a super -great view. The staff are very friendly and helpful. The rooms and beds were clean and tidy. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Harald
Great hotel in very good condition, with flair archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
Our most beautiful hotel in Cuba! The style is so, as I look at the colonial period presented. It is for Cuba clean and tidy. Fantastic is the roof terrace, unfortunately somewhat hidden and only times to be discovered. Also you have to pool find-but well worth it. From other guests we have but also Reports of very much noise from the surrounding Discos reported get. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
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Tobias
Hotel and location was good however cleanliness was lacking archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
Very beautifully restored hotel, the abandonment is very centrally located (near Parque Marti and directly on the pedestrian zone) but due to the lack of cleanliness much of its main advantages. The hotel speaks for us-great location, yet quiet (at least the rooms the patios)-great building (very much charm)-beautiful and well-kept pool area-rooftop bar with very good cocktails. (the mojito was the best of our vacation) and very relaxing staff-comfortable beds and well-functioning air conditioning-very fair prices for cocktails, snacks and minibar against the hotel speaks for us: cleanliness in the room and public areas (hallway) some-both of the ... choice as well as from the taste the end about breakfast-our bathroom window we have in the room total broken (broken off its hinges) found. Couldn't be closed and not repair. The mosquitoes happy. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    2.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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