Hotel Capitole(3 stars)

Stationsstraat 149/151 Show map

Average rating

1 hotel review

    Rating by categories

  • Hotel in general
    2.0
  • Room
    2.3
  • Service
    3.5
  • Location
    4.3
  • Food and Drinks
    0.0
  • Sport & entertain
    0.0
Filters
You selected:
1 hotel reviews in Englishsorted by travel date
Yvonne
Absolutely not to be recommended, dirty!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2011
We were looking for for our trip a cheap hotel and had-after two star hotel had no large expectations of the facilities. As far as the facilities are concerned, the most important things are available: in our case a sufficiently large double bed, a wardrobe, a tv and a private bathroom with shower and toilet. Wi-Fi access is offered, is however the room was not, or only limitedly available, because the connection is that it is too weak. In the courtyard or from the front desk no problem. There was a hair dryer on request at the front desk. Now ... to the reason, why we cannot recommend this hotel: cleanliness! But apart from this, the hotel very getting old and are worn out, they are not even clean! And here we are talking in particular of the area, in this most important of all-is the bathroom! Our friends, the neighboring room had booked (we had number 14 and 15) it was issued and there was not much better, in another room (no 31) had moved. The Facts-the toilet was with a banner ' Filmcleaned and equipped desinfiziert', but we believe, that was the only, which were made at the toilet. Both glasses and lid were already at first glance, the numerous remains of the leftovers our predecessors. From the second we now and the toilet brush.-the mountings, as well as the procedures were total calcified and rustyIn the shower (tub) collected rusty water, as well as the constantly out of the faucet leaked and it was just as, as the sink, obviously hadn't been cleaned properly.-more the floor was only superficially cleaned; in the corners floor collected the dust and dirt.-between the ribs of the radiator the dust was inches thick, the small trash bin with metal roof rusted also, it seemed, that it not differently, than on the pedal. Wanted to open the bar and lounge area, in the brochure and the website to be addressed, are not usable! You are-except for the breakfast-closed! On our complaint told us with, that we were not the first guests, the when challenged, and that the website and the brochures to adjust-the. Front desk is only up to a maximum of 18 o'clock occupied! Lack of an alternative (we were there over new year's Eve and everything was fully booked) we stayed, but we covered with a disinfectant cleaner and and the bath deseamed itself, before we used it. And even after that we went only with slippers on showers. Note: the hotel handled on a complaint. They offer a different room and ten % from the price of the first night will be charged. But what did it help? read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Size of the room
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
show less