Hotel Luca Helios Beach(4 stars)

ul. Tchernomorska 44 BG-8250 Obzor Burgas BG View on map

Average rating

326 hotel reviews

    Rating by categories

  • Hotel in general
    4.2
  • Room
    4.5
  • Service
    4.9
  • Location
    4.9
  • Food and Drinks
    4.2
  • Sport & entertain
    4.2
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128 reviews for this hotel sorted by travel date
Martina
My tip for the narrow budget and best performance
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
Hi interested ' vorurlauber', what should i helios beach say? For us it was! The holiday! Relaxation from the first to the last minute. The hotel is great, it was already older and in 2 years probably not there anymore, to a new building soft, but his star more than worth it. There's no hotel elevator, age related deterioration we assume, but since maximum 3. floor everything not so bad, if you cannot, can ground floor book ☺ rooms are very nice and big enough, especially clean. Service was perfect, at any time german-language staff at the reception, cleanliness - ... top, were always staff traveling around tables, empty trash etc., there were couches in 3 bauformen ☺ but all ok cushions in 2 - not the krümeligen rather take the smooth otherwise a blaustich on the leg from the number of crumbs which ended ☺ food - amazing, the choice of really tasty food we had in bulgaria never -4 visit to the country - coffee, okay it better. Drinks in the all inclusive - very delicious, and fantastic open, at the pool or beach in plastic cups, in the hausbars in glasses, clean apprx ^ ^ the staff very helpful and friendly, the entertainment unobtrusive, with a lack of interest in, for example, table tennis was what else, music at the pool was ok, when it was too loud, you could the entertainers without further the down rules animate ☺ conclusion for us, at any time again, only please do not go to obzor on the circa 15 september hinau, since the most of the bars, shops and so on made winterproof, from 19 the season is almost over. read hotel review
  • Room
    5.0

    Clean, large, sufficient cabinets

  • Gastronomy
    6.0

    See above, just great

  • Service
    6.0

    Friendliness - but surely Foreign languages - very good Room cleaning - after breakfast our room was cleaned ☺

  • Sport & Leisure
    0
  • Hotel
    5.0

    Hi interested ' vorurlauber', what should i helios beach say? For us it was! The holiday! Relaxation from the first to the last minute. The hotel is great, it was already older and in 2 years probably not there anymore, to a new building soft, but his star more than worth it. There's no hotel elevator, age related deterioration we assume, but since maximum 3. floor everything not so bad, if you cannot, can ground floor book ☺ rooms are very nice and big enough, especially clean. Service was perfect, at any time german-language staff at the reception, cleanliness - top, were always staff traveling around tables, empty trash etc. , there were couches in 3 bauformen ☺ but all ok cushions in 2 - not the krümeligen rather take the smooth otherwise a blaustich on the leg from the number of crumbs which ended ☺ food - amazing, the choice of really tasty food we had in bulgaria never -4 visit to the country - coffee, okay it better. Drinks in the all inclusive - very delicious, and fantastic open, at the pool or beach in plastic cups, in the hausbars in glasses, clean apprx ^ ^ the staff very helpful and friendly, the entertainment unobtrusive, with a lack of interest in, for example, table tennis was what else, music at the pool was ok, when it was too loud, you could the entertainers without further the down rules animate ☺ conclusion for us, at any time again, only please do not go to obzor on the circa 15 september hinau, since the most of the bars, shops and so on made winterproof, from 19 the season is almost over.

  • Location
    4.0

    Beach is, as well as on the picture to see in 4 minutes' walk from each room, beautiful sandy beach and gently sloping, no gravel or stones! Well to the airport no matter, whether varna or burgas it was about 1 hour travel time, get just right in between. Trips - old nessebar definitely worth it, is smaller than sosopol but not less nice. Otherwise the usual suspects, boat tour, aquapark and so on, can, but you didn't have to, party place is obzor on the season certainly not, in the main season? Who knows. The hotel was by the way very balanced occupied, german, polish, czech, swiss, british, french, belgian. And of course also guests from gus but not as many people, very nice and familiar ☺

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Tatjana
Unfortunately only 2 weeks of gorgeous vacation of 3 weeks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
We had 3 weeks and were unfortunately only with the first 2 weeks were very satisfied. The hotel is lovely and not too large, with its beach location is quite perfect. The hotel has two restaurant a large with balcony and sea view and a small quieter with terrace on the street. Unfortunately, the small restaurant on the 19,09 closed so that you in the large restaurant food. This hotel was not nice, as the restaurant was very crowded, no seats more, plate all, coffee maker broken, milk all. Until you food together so it was unfortunately the coffee ... or the food was cold. On note on this condition they told us, that you after one day changes because of departing, was but unfortunately after 4 days so that we us thus very on our return trip was pleased, since it stress the food was what any need. Really a shame! The rooms are very large and enough decorated, unfortunately no stekdose in the bathroom, but it is safe for security reasons. The shower had unfortunately black mold. Maybe the joints time scraped instead of always only silicone over. Staff is always very friendly and you could communicate in german, english or bulgarian with the communicate well. We highly recommend, the hotel only to mid september further, since the end of the season the feeling you get looking forward not really on its guests. We the hotel probably not more in question. read hotel review
  • Room
    4.0

    Very large, with air conditioning, balcony, refrigerator, and tv. The cleanliness was okay. Shower unfortunately with black mold. Furniture was broken on some of the corners. Beds were good, could 3 weeks without back pain to sleep on.

  • Gastronomy
    4.0

    You could enjoy up to 19,09 choose in which the two restaurants you want to eat. In both restaurants was there the same meals. Food was in buffet form and thus was always something for every taste. The food repeated safe unfortunately often. 2 times a week there was a theme night once bulgarian once mediterranean sea. From the 19,09 the food was only stressful, as there is only the big restaurant was open and this was overcrowded.

  • Service
    5.0

    Staff in all abteliungen always friendly, good foreign languages with english you always got along, or a mixture of german and english. In the bathroom a lamp was broken and was very quickly changed, so complaints were quickly or complain about eliminated. Room cleaning was decent, but not as you want expected. Cobwebs and dust was also after 3 weeks on the same spot. Towel and bedlinen was regularly. Bath towels daily in the morning and in the evening with the lifeguard changed at the pool (free of charge). At the reception you could daily his bottle of still fetch water several times (free of charge). The hotel own mini market you get everything you need or forgot. Some things are even cheaper than in the small town Obzor.

  • Sport & Leisure
    5.0

    The pool was very clean and large. Unfortunately there were always guests, not to the rule and already in the morning the beach chairs despite ban with handtowel.

  • Hotel
    5.0

    We had 3 weeks and were unfortunately only with the first 2 weeks were very satisfied. The hotel is lovely and not too large, with its beach location is quite perfect. The hotel has two restaurant a large with balcony and sea view and a small quieter with terrace on the street. Unfortunately, the small restaurant on the 19,09 closed so that you in the large restaurant food. This hotel was not nice, as the restaurant was very crowded, no seats more, plate all, coffee maker broken, milk all. Until you food together so it was unfortunately the coffee or the food was cold. On note on this condition they told us, that you after one day changes because of departing, was but unfortunately after 4 days so that we us thus very on our return trip was pleased, since it stress the food was what any need. Really a shame! The rooms are very large and enough decorated, unfortunately no stekdose in the bathroom, but it is safe for security reasons. The shower had unfortunately black mold. Maybe the joints time scraped instead of always only silicone over. Staff is always very friendly and you could communicate in german, english or bulgarian with the communicate well. We highly recommend, the hotel only to mid september further, since the end of the season the feeling you get looking forward not really on its guests. We the hotel probably not more in question.

  • Location
    6.0

    From the airport with transfer about 1 hour to the hotel. Beach and sea are directly by the hotel, the small town Obzor can be reached within 5 minutes nice for shopping, but also for children there were as many playgrounds and co. Even wants to again child ☺. The small Stadtpark with the fountain invites for walks in the evening. The trip küstenfahrt /Nessebar we can gladly recommend. Only the rep was the trip a little bit boring, so best logoff and Nessebar explore.

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Maik
Shame about the location
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Not 4 star. Disappointing entertainment and bad food. But it was clean. Wi-fi or other access to the internet could cost. Breakfast is not varied: sweating sausage and long undeveoped bread/toast etc. While this property does was the location and the area is really great. Many east europeans, but many germans with eastern european-roots. read hotel review
  • Room
    4.0

    The room was okay; nothing special, but acceptable. Most problematic was the condition of the bathroom and the balcony's. RTL II, RTL, Viva and ZDF were received. The we had not used air conditioning system; but it seemed to work as i just tested. A mini refrigerator was in the room and worked.

  • Gastronomy
    1.0

    There are 2 restaurants (even food), a pool bar, a lobby bar and a Irish Pub. The 1st restaurant is hectic and is located in the 1st floor. The view of the see is fantastic. A bit on the food change does this however unfortunately not... The 2. the restaurant was quiet and stylish. But unfortunately there was only the same food as in the first. Especially annoying was it watch always children with the ice fought and so the ice container always like a battlefield looked. Not different was the case of the desserts: cake shovels etc. Were full of cream and co.

  • Service
    5.0

    German could only a few. If then usually only partly. Friendly were almost all employees inside and gave a real trouble the guests to help. Only the cleaning lady, apparently their motivation our room sensible tidying up and threw already time we bring pillows across the room. Our bed was not more fully made.

  • Sport & Leisure
    3.0

    The games the animation were always a bit in such a way before as if they were within 5 minutes, has been made. Several days highlights fancy or partially the animation team was not present. These however were very friendly. There were couches at the beach, as well as at the pool enough. Disgusting there was only the pool water: about 1 meters deep floor you could unfortunately not really see.

  • Hotel
    3.0

    Not 4 star. Disappointing entertainment and bad food. But it was clean. Wi-fi or other access to the internet could cost. Breakfast is not varied: sweating sausage and long undeveoped bread/toast etc. While this property does was the location and the area is really great. Many east europeans, but many germans with eastern european-roots.

  • Location
    6.0

    From the airport it was only 1 hour on the action loaded bus ride with the strange bus driver... Well, i live still ☺ The beach is great close and really nice. Directly from the promenade leads to a large park, as well as on a kirmes (possibly only during a certain period of time) and also directly to the city and shopping.

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Florian
Not recommendable!
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2013
Hello, What should you great say in august we flew the weather was beautiful, fantastic probably it was big which was nice. The hotel as many described as' dirty ' and dirty i do not share. We had a beautiful room very comfortable beds, unfortunately no foehn or any type of plug socket in the bath. The food was horrible! When an employee also told after we friends the many guests of the food in the hotel to be sick (on 2 day) was really great. The cocktails didn't work at all the staff in the lively part of the ... dining room could not speak any german or english, unfriendly and very superficially! 4 stars to this hotel? Fehlamplatz you will never served. The beach hotel ain said in the book! Nice the the locals the pool chairs from the sun screens way push and in the shade no one said what a joke. And the guests of the hotel to see in wosie beach chairs, The 'pool' totally filthy. Disgusting. It was also if i am honest a 'russian-hotel' am sorry for this comment but with us much 4 german couples of the rest of the 150 people were mostly from Russia. All in all i would say that it a cheek for 661 Euro something to get value is zero! To recommend the hotel in no case nice holiday? No thanks! read hotel review
  • Room
    4.0

    Was ok. You can at night

  • Gastronomy
    1.0

    Abnormal! Food, drinks were an impertinence

  • Service
    1.0

    Rooms were made always beautifully clean. Facilities poor but ok one has only 'sleep' in the room. Freumdsprache? German is as it was probably not a must!

  • Sport & Leisure
    1.0

    Lazy entertainers! There was not much entertainment

  • Hotel
    2.0

    Hello, What should you great say in august we flew the weather was beautiful, fantastic probably it was big which was nice. The hotel as many described as' dirty ' and dirty i do not share. We had a beautiful room very comfortable beds, unfortunately no foehn or any type of plug socket in the bath. The food was horrible! When an employee also told after we friends the many guests of the food in the hotel to be sick (on 2 day) was really great. The cocktails didn't work at all the staff in the lively part of the dining room could not speak any german or english, unfriendly and very superficially! 4 stars to this hotel? Fehlamplatz you will never served. The beach hotel ain said in the book! Nice the the locals the pool chairs from the sun screens way push and in the shade no one said what a joke. And the guests of the hotel to see in wosie beach chairs, The 'pool' totally filthy. Disgusting. It was also if i am honest a 'russian-hotel' am sorry for this comment but with us much 4 german couples of the rest of the 150 people were mostly from Russia. All in all i would say that it a cheek for 661 Euro something to get value is zero! To recommend the hotel in no case nice holiday? No thanks!

  • Location
    3.0

    Everything very small is just a 'mini' village for young people like we it were the highlight club 87 or entourage outside of the hotel (disco)

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Nicole
Relaxing holiday without high requirements!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2013
Since we arrived at 24 hours in the hotel arrived, we had unfortunately only no overview of cleanliness etc. There was no staff at the our bags to the room, although we in the 3. floor and been glad that are. Especially when we after a long search discovered, that there is no elevator! This was also for many families with small children very annoying, since the stroller were also in the entrance and the beach things plus children having had. On the next morning we are then once to a walkabout started. The tiles approximately around the pool and ... on the way to our hotel entrance are partly broken and very uneven. You could easily with the flip flops above tumble and barefoot on the sharp edges hurt. Also in the room there was quite a few small faults. For example, even on the day of our departure for a spider web under the bedside table. With our arrival we had the bedspreads of the bed on a shelf covers geknüllt conjured, because we do not nerve more you had together to put, after the good 1 hour drive from Burgas to the hotel. These were not up to the last day on the bed put, was folded. The beds were not changed in the whole week. Towels were only changed, if one put it on the ground has. Also with the wiping of land was not sunday Molded from hairspray there are also the whole time on the counter and the toothpaste stuck still the bathroom mirror. The choice of the food was okay, but there was every day fries and pizza as well as pasta and three different sauces. Meat changed daily (but unfortunately not so tasty). The desserts were also always the same, cold meats and cheese the breakfast repeated every morning. As well as bread rolls and bread. The drinkchoice by the food however was very good. There was a selection of soft drinks and beer, wine and juices. As soon as one's plate had empty eaten, the service staff and have cleared, so that one always a fresh could get, if you want to go back to the buffet is gone. To mention was maybe, that the cocktails were from a fertigmix from ' juices' with cheap alcohol were and not so tasty. The beach would have to say, that one best already before the breakfast its towel on the couch throw had, because otherwise you could get a place in the sand can. We found, that 4 stars (according to the catalog description) not apply. There were not more than 3 stars! But all in all we had it a week good work, but would not stay there again, except for us would anyone invite-) read hotel review
  • Room
    4.0

    See 'the hotel in general' Air conditioning was available, smelled a bit musty. The balcony was nice, spacious and with two chairs, as well as a small table and a 'clothesline' equipped.

  • Gastronomy
    4.0

    See 'the hotel in general' The kitchen was partly typical for the country, what meat and dairy products concerned.

  • Service
    5.0

    The staff were very friendly, especially in the gastronomy. Foreign language skills were rather average, if it was only in english.

  • Sport & Leisure
    0
  • Hotel
    3.0

    Since we arrived at 24 hours in the hotel arrived, we had unfortunately only no overview of cleanliness etc. There was no staff at the our bags to the room, although we in the 3. floor and been glad that are. Especially when we after a long search discovered, that there is no elevator! This was also for many families with small children very annoying, since the stroller were also in the entrance and the beach things plus children having had. On the next morning we are then once to a walkabout started. The tiles approximately around the pool and on the way to our hotel entrance are partly broken and very uneven. You could easily with the flip flops above tumble and barefoot on the sharp edges hurt. Also in the room there was quite a few small faults. For example, even on the day of our departure for a spider web under the bedside table. With our arrival we had the bedspreads of the bed on a shelf covers geknüllt conjured, because we do not nerve more you had together to put, after the good 1 hour drive from Burgas to the hotel. These were not up to the last day on the bed put, was folded. The beds were not changed in the whole week. Towels were only changed, if one put it on the ground has. Also with the wiping of land was not sunday Molded from hairspray there are also the whole time on the counter and the toothpaste stuck still the bathroom mirror. The choice of the food was okay, but there was every day fries and pizza as well as pasta and three different sauces. Meat changed daily (but unfortunately not so tasty). The desserts were also always the same, cold meats and cheese the breakfast repeated every morning. As well as bread rolls and bread. The drinkchoice by the food however was very good. There was a selection of soft drinks and beer, wine and juices. As soon as one's plate had empty eaten, the service staff and have cleared, so that one always a fresh could get, if you want to go back to the buffet is gone. To mention was maybe, that the cocktails were from a fertigmix from ' juices' with cheap alcohol were and not so tasty. The beach would have to say, that one best already before the breakfast its towel on the couch throw had, because otherwise you could get a place in the sand can... We found, that 4 stars (according to the catalog description) not apply. There were not more than 3 stars! But all in all we had it a week good work, but would not stay there again, except for us would anyone invite ;-)

  • Location
    5.0

    Shopping possibilities and also smaller bars and restaurants were in direct proximity and walking distance. The transfer of Burgas to the hotel took about 1 hour and went over the mountains (nothing for reisekranke!). The beach was only by a small road from the hotel separate and not even a minute.

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Thorsten
Nice staff, nasty room
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2013
The hotel staff was very friendly. 'the dinner however, if you got up to really off getting one had to watch out that the plates were cleared as the staff constantly on the lookout to old plates. The condition of the room was catastrophic. The carpet was completely dirty and greasy, stank very much and in the corner to the bath adjacent collected water under the carpet. The toilet bowl was leaky so that you always in the wet conditions. The place obzor is beautiful as there is no party represents. You have everything you need, however to this hotel ... we will not again go. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mattes
In need of renovation hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
If the hotel renovated it in any case 4 star rating. Pool must reason to be renovated. Animation very bad. Who vie value animation sets is in the wrong place here. To the rest ideal hotel because it very quiet location is. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Werner
Beautiful, relaxing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Even when the hotel a bit outdated now is, what a or other body is visible, all in all okay. Everything very clean and always friendly and accommodating staff. Mostly good communication in German ( or otherwise English) language possible. All inclusive ok. In the first week strong eastern european guest structure. Otherwise mostly German and some from Austria, Netherlands, great britain. Negative, that in the area the front desk and pubs merely a men- and two fantastic are available. read hotel review
  • Room
    4.0

    With small age downsides -especially in the bathroom - ok. Size sufficiently and appropriately furnished. Negative in the bathroom was, that it no plug socket and no hair dryer was. Safe, telephone and mini bar ( assembly on request) available. Air conditioning we didn't use, but it was available. Spacious balcony with beautiful pool-/ view of the sea.

  • Gastronomy
    4.0

    The existing 2 restaurants relatively good distribution of the guests while all meal times. We have always found a free table. Cleanliness oK-dishes immediately cleared and dirty tablecloths replaced. Salads always very fresh and delicious. Other dishes unfortunately mostly rather lukewarm and not really seasoned. The order of courses could been more diverse, but it was actually always something there for every taste. The pub was cozy and functional but unfortunately somewhat small and therefore quite cramped and crowded. The same goes for the outdoor terrace.

  • Service
    5.0

    Staff always friendly and accommodating. At the day of arrival evenings telephone call from the reception, whether room everything okay or something was missing. In all areas very fast. Used glasses or dishes always immediately cleared. Mostly communication in German (or English) well possible. Cleaning of the rooms perfect a broken bulb was on the same day unbidden replaced.

  • Sport & Leisure
    3.0

    Here is the review not very simple! Beach and pool are all together than good to look at. Loungers, cushions and sun screens by the pool included and also in the afternoon still free to find. At the beach against relatively small money available. The entertainment one could with very decent and was not lots of possibilities. Water sports (jet skiing, Banana, etc.) just a good piece away at the beach available. Evening agenda very poor and no appropriate premises. There was everything, beginning with the evening mini disco- in the very small and narrow Irish Pub instead of.

  • Hotel
    5.0

    Even when the hotel a bit outdated now is, what a or other body is visible, all in all okay. Everything very clean and always friendly and accommodating staff. Mostly good communication in German ( or otherwise English) language possible. All inclusive ok. In the first week strong eastern european guest structure. Otherwise mostly German and some from Austria, Netherlands, great britain. Negative, that in the area the front desk and pubs merely a men- and two fantastic are available.

  • Location
    6.0

    Rarely a so good location 'caught'. Quiet lateral road and opposite small park. Directly at the beach only by geplasterte promenade, as well as component A through the pool separately. Distance to the airport ( varna) acceptable with about an hour drive. Purchase- and entertainment possibilities, as well as doctor and pharmacy after short on foot of approximately 5 to 10 minutes reachable.

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Gundula
It was, as always a great stay everything super!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It was once again a great vacation we are always very happy to in this hotel. Unfortunately we could this time not extend, because the transfer of flight did not work unfortunately! We can recommend! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sandra & Katrin
Definitely again!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
The hotel consists of 191 rooms, the 3 houses divided and is really a bit outdated, but in well maintained condition. We had all-inclusive. There were all sorts of guests there from young to old. There was lots of German guests, but also bulgarians, Poland and few russians, french and Italian. read hotel review
  • Room
    5.0

    We had a double room with a sea view and balcony. It was furnished with a double bed, a large closet, a small fridge and a stools, as well as a dresser with a tv and save. As described above ageing but they are well maintained.

  • Gastronomy
    6.0

    There are two restaurants for the main meals and a Irish Pub for the snack in between and the evening entertainment. The food was really good and plentiful, if you didn't find anything there is your own fault! We have felt 10 kilos ;-) About the cleaning and hygiene there were in the restaurant absolutely nothing to worry about. The food every day changed ( for example bulgarian evening, Italian evening) The atmosphere in the main restaurant, we mostly ate was perfect nice, terrace with a view of the sea!

  • Service
    5.0

    The staff was always friendly and accommodating. It was partly German, but in any case English spoken. The cleaning of the rooms was all in all okay, a few drawbacks you had to make. Laundry service, doctor or child care we didn't have to use and had absolutely no complaints!

  • Sport & Leisure
    5.0

    Because we in the low season were there, the free time activities were not now so high, which we however also not wanted. Evenings there were varied program in the Irish Pub, for example disco, quiz, bulgarian evening, The entertainers were very nice, however also not pushy! Access to the internet was at a charge possible, but we didn't use it. A small shop is to the hotel in addition, there one can cigarettes, chocolate bar, buy. The sea was clean and clear and lovely warm. The beach was also very neat and clean, except for some mussels absolutely clean. Loungers and sun screens were sufficiently available.

  • Hotel
    5.0

    The hotel consists of 191 rooms, the 3 houses divided and is really a bit outdated, but in well maintained condition. We had all-inclusive. There were all sorts of guests there from young to old. There was lots of German guests, but also bulgarians, Poland and few russians, french and Italian.

  • Location
    6.0

    The hotel is directly at the beach. In the city center it's not even 5 minutes. There, there are numerous shops, as well as bars and restaurants. We went on a trip into town Nessebar participate, UNESCO World Heritage, which is very recommendable. There one drives one hour by bus.

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Walter
Not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Al we on the 7-9-12 against about 8:00 p. m. arrived, we were the room a312 assigned. The bathroom was totally moldy and have this immediately complained at the front desk. After about an hour and a half we got a new room assigned in a 138. also this room in the bathroom was also mildewed. The mattress fully with large urine stains the also afterwards smelled, shop the mattresses in all the rooms we had, assail 3 weeks in kreutz. The bathroom smelled additionally after fäkalien by the whole room moved. My wife got astmaanfälle and we were ... forced into while having the windows open to sleep not gassed to be. Also the building a smelled strongly of feces. To repeated complaint we were forced to another night in the room A 138 to spend, because allegedly no rooms were free. At the sunday the 9-9-12 against about 11:00 a. m. we could finally in the room b114 move in. Also in this room had twice the shower with silicone sealed. We had to about 4 days the silicone stench endure and my wife got again astmaanfälle. The tried to fix it remained from and the water was under the shower out. Also in this room there were large urine stains on the mattress to be seen. The mattresses were on a board. On the floor were impurities on the carpet to see. The food was tasteless partly cold to lukewarm. The fried eggs the 'fresh' from of the kitchen came were in the fridge they were freezing. The bread was partial drying and by the vortag. Near complaints one placed for themselves stupidly and grinned only. Either was the kitchen not able or unwilling decent food, be given prominence. The food reached never the required 65 degrees. We had both with diarrhea and gastrospasms. Variety at the meals was more like a foreign word. There final score not only with us the impression the desired remained food from the restaurant to new meal mixed up was. Roasted sausage looked, as if they were 5 times new fried and so they tasted. The sausage and the cheese generated brechreitz. The food was simple miserable. The wine came from an silver plastic bag. The fruit was partly on geschimmelt and guests next to the fruit bowl been found but later released on the skin. For the ice cream spoon there was no proper flushing, but only a small container, capacity circa 0,5l of water the ice cream spoon was complete renovation-paintwork. Nearly all plates and mugs were chipped glasses and mugs not properly clean. The 2. restaurant on 21-09-12 closed. The pool seemed clean but in the middle were forward of mosaic parts broken it was risk of injury. Throughout the pool area the floor was coating worn it existed also here risk of injury. Are 24 september 12 there were only limited not alcoholic beverages by the pool and in the dining room. The sun screens and cushions were not clean and too many broken, when the wind you flew around, it was risk of injury. 3 The beach was polluted (dog excrement and waste) in the three weeks not cleaned once. The whole hotel area was for several dogs accessible and appropriate behavior was watching. Although the front desk at night as well was occupied they were not able at least in the building 'b' from 12:00 p. m. for sleep to ensure. Even the telephone point which you announced to Germany reachable was wrong. In the hotel were the hotelsterne of two to four on the complex distributed, each could apparently the appropriate choice. The spa area was in the basement also in a ailing condition, it smelled. To sum up the condition the hotel miserable and run down. A recommendation you can exclude. The vacation was for us from annoyances over three weeks of relaxing no speech the last One and a half weeks we are evenings in a different restaurant food at least something either hot food. We had a 4 star hotel good we had in our opinion a 2 star hotel. We feel of the 1*2 fly ripped off a 4 stars hotel is something else. read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.7
    Quality of the beach
    1.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.3
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    2.3
    Restaurants & bars in the area
    1.0
    Distance to the beach
    5.0
    Other leisure activities available
    1.0
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Andreas & Lisa
Disaster! Never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is a catastrophe! It was our first time in Bulgaria and didn't expect much, except a clean rooms. That was unfortunately too much requested. The first room stank, the bathroom completely moldy and the staff has our complaint not taken serious! After the second time weighted and photos have shown, we have another, acceptable room received - however land, which were partly (in the entrance, etc.) very noisy. The direction of the park is the land better. The 4. Room direction sea was acceptable, but also here black Joints with mold. To repeated complaint over the tour ... operator then at least try the stay more tolerable to make, this meant: Joints were scraped and new with polysiloxane from injected. Broken light bulbs replaced. Table again working made. The bathroom generally was very noisy, was in the adjacent room backed spoken it was unintentional every word understood. The shower was too small, we could just turn, a little fatter people have no chance. The best in the room was the view of the sea, otherwise it was nothing special nice. In the entrance area and bathroom is gefliest, in the rest of the room is dirty and with stains covered carpet. Our room was supposedly a family room, however we had no chance our suitcase clear out, because it in the closet only a only board and it was the safe screwed. Next to the safe, there were a few centimeter capacity for clothes, otherwise there were only a couple more Hangers and a open about 70 centimeter high dresser with two small drawers. RESPECT - beds consist of a board as slatted frame and a worn springy -10 days back Pain! To the hotel itself we can say, the complex itself great would be, if money and love being invested would! The seaside location is great, but since the building from the 80. Years comes (information tour operator) the hotel is just run-down and very in need of renovation. The food was bad! Always the same food, the first week only one lukewarm food. Almost only broken plates. We had to every day stomach pills and had pains and diarrhea to fight. The bread rolls at breakfast were very hard and tasted rather modest. Positive is the' Irish Pub' in memory. It was really really nice. For our taste said the bar staff a little too well in the cocktails. ( Rumcola almost 50/50) Also the staff - apart from the reception very hard, but so well also the unfortunately from mist no gold make. Respect for non-smoking - on the balcony during the meal smoking-in the morning, afternoons and evenings! Also in the outdoor area of the Irish Pub is everywhere smoker's area! Disgusting if you already for breakfast from all sides eingequalmt is! In short: the hotel has definitely not worth 4 stars, but less. How many do we not set, noisy tour operator the hotel has ja 'only' 3 Bulgarian stars. At the hotel entrance, the towels and otherwise everywhere but 4. As long as the complex not to be completely renovated and is being refurbished, we can only advise against. Also the kitchen should start fresh and tasty food to serving. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.3
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Dieter
The second time in obzor
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
The hotel stands directly at the beach. Unfortunately it has no elevators (we stayed in the 4th floor) and there was no bell boys for the luggages. The hotel is somewhat older though, has but otherwise everything you on vacation needs. We have nearby the hotel bulgarian friends, and therefore had very nice contacts with the people. As you really in Bulgaria. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Beate
Good hotel, gladly again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel is good, not too big and very well arranged. It were many germans tourist there. We had all-inclusive and were very satisfied. The entrance area and bar area were all clean and in good condition. read hotel review
  • Room
    4.0

    The rooms were to us just perfect 4 persons. The stupid was, that the tv for the kids and with us in the bedroom none. Air conditioning worked perfectly. We had 2 balcony. The state of the rooms was good. The cleaning could have been better.

  • Gastronomy
    5.0

    There were 2 restaurants a in the main building and a in the side building you could choose where you are going. There were enough selection of food and the cleanliness and hygiene was ok. There are 2 times the week themed buffet 1 times bulgarian and 1 Italian. Empty plates respectively glasses were always cleared away fast

  • Service
    6.0

    The staff could speak German surprisingly well. At the bars we were served very quickly. The rooms were cleaned daily, with the cleaning a little more could be done. We always got fresh towels however washbasin and shower were not exactly cleaned. Every day it was animation for children in German and other things as volleyball, darts, water aerobics offered. Evenings found daily other shows.

  • Sport & Leisure
    5.0

    As mentioned above have the entertainers very much trouble. The downside was, when the children's entertainment chains and so on tinkered was you had to 10 lv. Pay. The hotel has a mini market and in obzor there are also many shops. The pool was a bit cold but it was cleaned daily we have from the balcony from seen. The beach is really nice and the sea was perfect. At the beach you can umbrella and loungers rent.

  • Hotel
    5.0

    The hotel is good, not too big and very well arranged. It were many germans tourist there. We had all-inclusive and were very satisfied. The entrance area and bar area were all clean and in good condition.

  • Location
    6.0

    The hotel is directly at the beach. To the airport to Burgas we were 1 hour. To the center from obzor there were around 5 minutes away on foot. Bars and restaurants are also nearby.

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Artur
No fun/ party holiday -never again-
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Furnishing of the rooms old, animation boring, beach dirty, no Sonnenstrand, no 4 stars, chairs on the beach expensive, staff unappealing, cold water in the pool, safe for a fee read hotel review
  • Room
    2.0

    Small balcony, door and window do not on dump to place, air conditioning not working, age carpet in the rooms, furniture rather old, bed and mattress reasonable, window unclean

  • Gastronomy
    1.0

    Food tasteless, cold, no choice, very hard to get used to. When complaint was just stupid gegrinst.

  • Service
    3.0

    Room service nice and clean, bar staff auchfreundlich, reiseleiterfreundlich and helpful

  • Sport & Leisure
    2.0

    For children reasonable, for adults boring, animation constantly repeated. Pool water cold (size reasonable). Beach rather dirty, in the 12 days was at the beach not cleaned! Location hotel to the beach good.

  • Hotel
    2.0

    Furnishing of the rooms old, animation boring, beach dirty, no Sonnenstrand, no 4 stars, chairs on the beach expensive, staff unappealing, cold water in the pool, safe for a fee

  • Location
    1.0

    Hotel lies in a sort of bay, no party possibilities, evenings totally boring, hardly shops

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Dieter
Extended summer in obzor
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is already a bit older. There are no elevators, the sanitary facilities are clean, but it's not The requirements for a four-star hotel. We were in Bulgaria and since it is different than at home. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Birgit
Great hotel, great near to the beach located
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel is wonderful manageable, because not so huge. The complex is in a good state and everything made a clean impression. We had all-inclusive and found in the hotel actually many modern for. Many languages were spoken and there were relatively many bulgarians since, which actually for the hotel speaks, if locals as well have a vacation. The average age difficult to estimate. There was many families also with babies, many teenagers and young couple, but also older guestid were represented. read hotel review
  • Room
    5.0

    We had as a family two double rooms, the large enough were for us. Both rooms lay on the 4th floor and were with a balcony and view of the sea. Air conditioning, mini bar, telephone was available. Safe could for a fee be used. The baths are already quite old and the silicone seams a bit blackened. Here would be a renovation good. But lack of cleanliness we could us on any day complain. The umweltgedanke ( towel on the floor was being renovated) depends on here in every bathroom and honored. Only after three days are the towels nevertheless regularly exchanged...

  • Gastronomy
    5.0

    In the hotel there was two restaurants, a bar in the hotel for during the day, a pool bar and a Irish Pub for the evening. The food was always rich and good in buffet form. Of course, you can never please everyone, but the kitchen has really everything. Every day there was afternoons and evenings at least one local dish. You could choose between different side dishes choose. A fish dish was also daily available. The kitchen and serving staff was always sufficient cleanliness tried hard, but with the amount of guests sometimes was difficult. The selection of desserts was also great. There was the typical bulgarian pastries in daily alternating variations. Ice balls could every guest itself with portionierern from the chest up. ( there would have the water somewhat more often be changed... In the hotel area internal survey complained. From the next day, this point of criticism immediately turned off! Respect!). The size of a restaurants made a totally quiet food not possible. But you could in any case to the small restaurant in the side building avoid, which we didn't, since we just across the restaurant used. But it wasn't very annoying and the restaurant-terrace with a view of the sea and the beach made the sometimes a bit loud atmosphere more than made up for it.

  • Service
    6.0

    So complaints we had the whole 9 days already times not at all! Overall the staff was friendly and accommodating. Nevertheless we unfortunately no word bulgarian could, we easily communicate in German and if the does not more went, then one came on English in any case further. The front desk was day and night occupied and the people there always friendly and polite. The rooms were cleaned daily, the towels automatically every 3 days changed and beautiful on the bed drapes (the Teddy my daughter was every day lovingly on the pillow). Laundry service is extra costs have been possible, child care was of the entertainment organized.

  • Sport & Leisure
    4.0

    Was daily animation from the hotel offered. There was the sport on offer a bit poor. Would any gymnastics or even Zumba requested, but this is then nevertheless too highly seized defendendo. Beach volleyball was 2 times offered daily, kids club was available, mini disco every evening. Every evening there was also a evening agenda offered. In the hotel there was a small shop, in which one everything necessary to buy could. Access to the internet was in a internet lounge in the foyer available. The pool was clean. The area around it could have been a bit bigger. The loungers were already very close to together. But there was always a place and also a sun screen. Of course, there was also the morning liegestuhlbesetzer. We could from our room very good watch... Sad, sad! The beach was publicly, which in Bulgaria law is. The hotel management but for the use the supplied loungers and sun screens a good price indicated lifeguards negotiated for your hotel guests, so we don't complain,. The cleanliness the beach was however something else to wish for. The plastic cup the hotel bars lay more often times the next morning still there. However truthfully it was also again rather a point of criticism so some superficial strandnutzern. Unfortunately we have only to start a lifeguard on our beach section can constitute. The red flag was a stormy swell not more despite completely smooth sea the days to... But also here the hotel can not in the responsibility.

  • Hotel
    6.0

    The hotel is wonderful manageable, because not so huge. The complex is in a good state and everything made a clean impression. We had all-inclusive and found in the hotel actually many modern for. Many languages were spoken and there were relatively many bulgarians since, which actually for the hotel speaks, if locals as well have a vacation. The average age difficult to estimate. There was many families also with babies, many teenagers and young couple, but also older guestid were represented.

  • Location
    6.0

    The beach was directly behind the hotel. Merely a on foot separated complex and beach area from each other. The sea was only 20 meters away from hotel exit. It is located directly in obzor. In 5 minutes one is in the commercial area, where it great pub has been made, in which evenings locals live music was offered. By all inclusive we could the unfortunately not exploit. Our tour operator offered many excursions by bus at. Rented car you could also the front desk organize. The distance of the hotel to the airport varna amounted to a bus hour in an air-conditioned bus.

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Hanna
Disappointing!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel was completely different than expected. Our room was very above. We had to every day annoying stairs, because there is no lift. Then the room was not clean: there were stains on the carpet, the walls were different colorful (probably stood before a cabinet there ), the air conditioning was damaged and to end on a good note was the bathroom door a catastrophe! On the final day we have the door not more open, so that we at night staff had to call. The shower was also quite close, i believe, that a stronger person there already ... your problems get could. The beach the to the hotel belonged was dirty and the beach loungers were ready for the trash. In the rules of the hotel, the in the room lay, was, that dogs are not allowed. But are at the beach definitely five dogs run around. Amongst others also lots of small cats, the then from time to time by the lobby ran. The food there is anyway only all-inclusive. We were from the food not good. There was almost everyday the same and the noodles were every day cold. No matter wether we 1 hour after the beginning of the meal came or 15 minutes afterwards. It was the purest disaster. I personally had the nose very schnelln fully the food and it could not see more. Water with carbonic acid there was also not. The breakfast we had always overslept. But we are then so around 11 to the late riser breakfast gone, us one or another pastries in/out privileges and to the beach. The only good about the hotel was the hotel bar. The cocktails are of course not as you know it, but what do you expect, if one for it does not have to pay anything?! read hotel review
  • Room
    2.0

    The room was not clean: there were stains on the carpet, the walls were different colorful (probably stood before a cabinet there ), the air conditioning was damaged and to end on a good note was the bathroom door a catastrophe! On the final day we have the door not more open, so that we at night staff had to call. The shower was also quite close, i believe, that a stronger person there already your problems get could. There was a balcony. The safe we had to pay, in order to be able to use. A small tv was available. The mini bar was empty, or the fridge was issued. In my opinion should the management more love in the rooms and redecorate etc.

  • Gastronomy
    2.0

    There was a bar and a restaurant. The dishes we found mostly not good. It it was tried after different themes or countries to cook, but under good food i do really something else. The noodles were simply always cold. The cuisine... There were as well as every day fries and different meat and fish dishes and salads to assemble or finished with trout and so on. Unfortunately, there was no bottled water. There was only sweet beverages and juices. So we usually thereby we 'german' have, a colabier mixed. Otherwise, you could so much and often as you wanted, it was all-inclusive.

  • Service
    4.0

    The service i can't say a lot. The workers could speak german, the rooms were cleaned daily.

  • Sport & Leisure
    3.0

    The animation was nothing breathtaking. The disco the place is, was already closed. Probably seasonal. The beach was not clean in front of the hotel. Everywhere garbage and the loungers, as well as the beach chair mattresses flew around. Mostly was the sea'but clean and clear. The pool has a pool bar, which in the week we were there just maybe twice was open. We were once in the pool swim to cool off. The water was freezing. Looks nice the pool also not more. On the floor tiles are missing

  • Hotel
    1.0

    The hotel was completely different than expected. Our room was very above. We had to every day annoying stairs, because there is no lift. Then the room was not clean: there were stains on the carpet, the walls were different colorful (probably stood before a cabinet there ), the air conditioning was damaged and to end on a good note was the bathroom door a catastrophe! On the final day we have the door not more open, so that we at night staff had to call. The shower was also quite close, i believe, that a stronger person there already your problems get could. The beach the to the hotel belonged was dirty and the beach loungers were ready for the trash. In the rules of the hotel, the in the room lay, was, that dogs are not allowed. But are at the beach definitely five dogs run around. Amongst others also lots of small cats, the then from time to time by the lobby ran. The food there is anyway only all-inclusive. We were from the food not good. There was almost everyday the same and the noodles were every day cold. No matter wether we 1 hour after the beginning of the meal came or 15 minutes afterwards. It was the purest disaster. I personally had the nose very schnelln fully the food and it could not see more. Water with carbonic acid there was also not. The breakfast we had always overslept. But we are then so around 11 to the late riser breakfast gone, us one or another pastries in/out privileges and to the beach. The only good about the hotel was the hotel bar. The cocktails are of course not as you know it, but what do you expect, if one for it does not have to pay anything?!

  • Location
    2.0

    The beach was directly behind the hotel. Our airport in varna was an hour away. The shopping was in obzor nothing, except this whole ' shops' with gefachten clothes. Otherwise our guide locally many excursions offered. We were unfortunately also from the travel agency 'conned' because we were told, that definitely season will be in september. Only when we in Bulgaria arrived, there was nothing more the matter. All the bars and restaurants were closed. We felt like on a desert island.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Schneider
Not recommendable archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
Hotel is large, but not well maintained. Four star are really very much, the hotel has not deserved. I can well imagine, I have times to Bulgaria come, but not to this hotel read hotel review
  • Room
    2.0

    The room was big, but unfortunately not especially clean, actually as the whole hotel. Tiles in the bathroom were not clean, dirt in browner color, what we thought you can think. Window are very dirty, dust was not wiped. Walls all dirty places, did some itself wiped, as very nasty was, it was really easy way. No outlets available in the bathroom, no hair dryer in the bathroom. Safe and internet for a fee. internetweite maximum 10 meters, you had to really directly in front of router sit. We have two beds (11 and 13 years old) get. On a bed we couldn't sleep, unfortunately we have the bed itself only on 3 day test. The poor child has 3 days like on the floor slept, since the mattress was very thin.

  • Gastronomy
    3.0

    The food wasn't especially good. Again and again the same, well you could eat, but did not taste it. Breakfast poor. Rolls and the bread did not please us. Cold cuts not enjoyable.

  • Service
    6.0

    Very nice staff. Cleaning of the rooms is bad.

  • Sport & Leisure
    5.0

    Animation in my opinion good, evenings we were not for everyone, but on the day, was good. Pool is in need of renovation. Broken tiles in the pool and all around the pool. Chairs are dirty and partly broken. Sun screens fly itself from the foot of the hotel, so please be careful. So everything outside was should be renewed already long. The water in the sea was good... In the pool very cold.

  • Hotel
    3.0

    Hotel is large, but not well maintained. Four star are really very much, the hotel has not deserved. I can well imagine, I have times to Bulgaria come, but not to this hotel

  • Location
    4.0

    To to the airport an hour's drive. The small shops, as well as supermarket were nearby.

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Stephan
Book another hotel! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
We have three families 6 adults and 5 children aged 2a 8 have been there! The room had mould marks (in the bedroom and bathroom)! The extra bed was a disaster, since the mattress so thin that the feathers from the grid felt! One us after complaining then a 2. mattress given (as my daughter not so difficult, we accepted that)! The pool = top corners, missing tiles,'kinderpool' was almost always delicious The food= disaster! Every fries stand in Germany is better! Drinks = taste not really! Beach bar left is recommendable! Staff= was always friendly Children's entertainment= a ... joke ( take care of it yourself!) The children are just went and still have not even looked where you go! We all had diarrhea! From the food or and pool? The hotel is absolutely not recommendable! Every Euro is too much! Other guests were already often in Bulgaria and have such a bad hotel had! Dog shit on the lawn i forgot So bay something else! read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    1.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.8
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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