Hotel Mercure München Neuperlach Süd(4 stars)

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Average rating

88 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    5.1
  • Location
    3.8
  • Food and Drinks
    5.0
  • Sport & entertain
    3.9
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52 hotel reviews in Englishsorted by travel date
Florian
Positively surprised
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • February 2013
I am on the 1 february for two nights with a friend to Munich and we have ourselves for the Mercure Hotel in Neuperlach-south decided. Specially the price was incredibly good, why we did also not very much expected. Through the vekehrslage we arrived later than 19 hours, but it wasn't a problem. Were super nice and the entrance area convinced immediately. Very modern and refined. After only one minute we had checked in and arrived at our room and were also very surprised. Nice and modern, huge mirror, tv with an extensive program. The fridge with cool drinks was ... very useful and free. The next subway station isn't far away and is easy to get to, where any 10-20 minutes a train direction city center goes. The staff are very nice and attentive, i rarely in a hotel so comfortable. The best part of the whole hotel is the breakfast. Massive selection and so delicious. Freshly squeezed orange juice, scrambled egg, wide selection of side dishes and cold cuts, and so on Overall i can the Mercure Hotel absolutely recommend and us nothing negative was noticeable. If i the next time to Munich come, i will immediately again the hotel book. With kind regards read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Norbert
For visitors very suitable
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
How many vorbewerter have written correctly, it is because of the spatial proximity to fair for business trips, what the wool, very convenient. Everything very clean and friendly, the restaurant in the basement is quaint, but for normal standards we found it overpriced at. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Olga
Short stay in München
  • Recommended hotel
  • Singles
  • City break
  • December 2012
I need to spend one night in Munich before early flight and choose this Hotel because of the promotion rate. I found out that it was really good. It is not in the center - 20 min by U5 or S7, but it is one min from the station and very easy to find. 20 min by metro for a moscovite is nothing:) And it takes around 50 min to get to the Airport with one change at Ostbahnhof from S7 to S8 - the next platform. My room was very warm, clean and comfortable with bath, safe,kettle ..., flat TV, free mini bar and WIFI. The receptionist was very quick and polite, common areas nicely decorated for Christmas. I wish I could stay some more days there because I liked the Hotel and I like Munich in all times of the year. Hope to stay there again. Highly recommened! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Marion
Gladly anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
For a short trip to Munich we were this hotel recommended and we didn't get disappointed. Very beautiful hotel, pleasant staff, good food... Still there when booking difficulties on the part of the elected reiseanbieters came, we could problem-free check in. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Michael
Good business hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Pleasant business hotel a little bit out of town from the city center, however well with public transport links to reach. Entrance area friendly, network front desk staff. Hotel booking simply on own homepage abwickelbar. Rooms meet the description large and friendly. Mattresses hard but not uncomfortable. Restaurant was very good, breakfast excellent. Than business trip great, than city starting point not completely great. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Christine
Really recommendable!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
Great hotel, great flair, very friendly staff, beautiful room, great breakfast bufett, guest parking in front of the house possible, good connection to subway, nice extras. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Michael
Under the dash good...
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2012
Good hotel for a city breaks. Only the staff did not respond to the repeated reference the badbeleuchtung was broken. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Mathias
Good hotel designed for business travelers
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Business hotel with good location to Siemens, bsh, and so on Very good room decor Large room No iron in the room Free wi-fi in the room (from leclub silver) Unfortunately no leclub points about drittanbieterseiten... Very friendly staff read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Gerald
Great city hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2012
In the Mercure Neuperlach south is a really new complex, at least everything is in top condition. Cleanliness is largely written. In the hotel is a restaurant attached, where also the breakfast is served. In the evening you can also eat and there is a bar with good offered drinks. The types of people are very mixed, partly people on business trip some tourists. In any case pleasant audience. read more
  • Room
    5.0

    The rooms were all big enough with more modern and more new facilities. Which a little is strange, that there is no reasonable wardrobe and the places to put things should have been better. Satellite tv, safe and telephone were available. The mini bar could even be used for free! Coffee machine was also in the room. Room service was great

  • Gastronomy
    5.0

    Breakfast was really perfect!. You could even Cappuccino from the bar order free of charge. It was really everything available, always fresh and tastefully prepared. Even the typical white sausages were already in the morning available! The prices for the food in the evening and at the bar were slightly higher. Under 12.- Euro was no main courses to find.

  • Service
    6.0

    I rarely a hotel with so friendly staff seen. For breakfast was already friendly welcome and every wish was fulfilled. When we at o'clock eincheckten was our bestelltest crib not in the room. Within 5 minutes everything was organized and the at night.

  • Sport & Entertainment
    4.0

    There is a hotel pool and a fitness room, we have however not used.

  • Hotel
    5.0

    In the Mercure Neuperlach south is a really new complex, at least everything is in top condition. Cleanliness is largely written. In the hotel is a restaurant attached, where also the breakfast is served. In the evening you can also eat and there is a bar with good offered drinks. The types of people are very mixed, partly people on business trip some tourists. In any case pleasant audience.

  • Location
    5.0

    The hotel lies somewhat auwärts, due to the nearby underground station however not a problem. About minutes you are in the city centre. Otherwise there is in the area not much, except office buildings and some residences. Shops nearby we didn't found.

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Petra
Good hotel for short breaks and meetings
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
Rather a seminar hotel or for short breaks, city center is good with the subway or S-Bahn to reach. Stop nearby. Breakfast was very good and something for everyone there. The room and the bathroom were large enough and clean. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Paul
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • August 2012
For a city break the hotel you can highly recommend. Underground station in the immediate area. Breakfast buffet was very good. It left nothing to be desired. Nearby however hardly any possibility to eat to go. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Johann
Successful stay good value for money
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2012
Good subway and S-Bahn access. Friendly staff, good breakfast, clean hotel. Parking in the underground garage not overpriced. Child-friendly, value for money is OK! A successful short stay. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.7
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Stefan
Great hotel, also for families
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2012
Beautiful city hotel with very good location. The center with the subway about minutes away. Children food in the hotel free! A pool is also available. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Andreas
Professional and pleasant!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Altogether a round thing. A little out of the way, but you knew that beforehand. The hotel bar could be a little open longer, but also you could out before going. We were now the 4. Al and definitely not for the last time. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Michael
No great service!
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • April 2012
We were with our 2 children (7 + 12 ) in Munich at a few days to see the town and the spa area of the hotel uS to recover. As we our room arrived, were 4 beds on smallest space together so that we have times between the beds could run. There were about 3 square meters free space in the room, thus totally closely! We wanted to the room first the sauna. It was then however except business! Went back to our room and our son something wanted from the mini bar drink. To the selection there was. ... A bottle of mineral water. A bottle of beer. A more rotten and a ANGEBISSENER apple! In the room there was no wardrobe only a main criteria and a sideboard. We went to the front desk went and complained the small room. The broken sauna and the mini bar. Answer of the staff was then. The sauna is already longer broken. And would be the mini bar care! When w came in the evening again in the room, they were apples although disposed and a bottle of coke was in addition in the minibar. It was and no other room offered and there was no apology! Sugar and milk for the for the coffee in the room refilled not, although we even a note have written, that you please fill up to! Absolutely no four stars standard! (at least, not the service ) The breakfast was however from the choice and quality quite good! read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    1.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    1.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Simone
Super, so Munich to discover
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
We have this hotel for 2 nights booked, so Munich to discover. It lies somewhat outside. But the subway is 5 minutes away. So we have the car the whole time left. In Munich you can get a 3-day -partner-ticket buy (at the machines, circa 23 euros). You can subway, tram and bus use. And the network is really great. We were really pleased. In the hotel we had only breakfast. The was very good. To us nothing was missing. Everything was appetizing prepared. So we were with everything zufriéden and would recommend it. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Sina
Nice, one could a lot improve
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
We have this hotel during a city break booked. Location and easy access to the public transport perfect, one is in 20 minutes in the city center, parking around the hotel sufficiently available. Breakfast was very good and also qualitatively good. Cleanliness unfortunately ( because of from too few staff for breakfast?) not very good, in the room also found some cobwebs and the carpet pointed out stains on. Who travels with much luggage with this hotel not happy, it was missing a closet in the room;-) there was only a counter, the normal for the suitcase uses. Further ... strange for a business hotel is the Wi-Fi not included (at least not at the rate which we had booked) is. I know now the prices not more, in any case too expensive, for the that you Wi-Fi to 99% free in most hotels can use. Staff very helpful and competent at the front desk. The pool is hm rather which for toddlers to splash around, for sporting activities not really suitable. Pith: for 3 days okay, if you are in the town on the way is, if you however at the hotel for a city break higher expectations represents, that I would the election of a other recommend. read more
  • Room
    2.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    2.7
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    6.0
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Martina
Standard for a four star hotel with small defects
  • Recommended hotel
  • Families
  • Translated
  • City break
  • February 2012
The selection for breakfast is for a hotel of this class oK, but not outstanding. The quality of the dishes in the restaurant is very good, the service at the bar unfortunately inattentive. Our rooms had no closet! read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    5.0
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Gohar
Very pleasant
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
A good hotel for business-or city breaks outside the Munich city center, However with good subway and s-connection to the train. The hotel is one of the better from the Accor Mercure chain. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    2.0
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Marcel
all in all oK, but nothing special
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2012
the hotel is not any more the newest. The rooms are standard, but surprisingly large. the wellness area has unfortunately the charm a quiet zone of the early eighties. Very clean but old. breakfast was OK, cereal choice low. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    2.0
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