Hotel Mercure Ostrava Center(4 stars)

Českobratrská 18/1742 Show map

Average rating

3 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.0
  • Location
    5.0
  • Food and Drinks
    4.5
  • Sport & entertain
    5.0
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1 hotel reviews in Englishsorted by travel date
Jörg
Ok, however nothing more
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
Hotel in good condition, very small room but clean and tidy. Breakfast, the nature and extent of rather insufficient, took forever on coffee machines a coffee to get, then also still broken and no one felt responsible. Fill in missing scrambled egg or various sausage- takes much too long. Originally two rooms booked, colleague but at short notice had been taken ill. Zimmerstornierung not possible, as hrs. Near 120 euros per night - were the 2 nights just 240 €which i in the wind could write about. In short: service: - more appearance than substance... But overall ok. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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