Swissôtel Düsseldorf/Neuss(4 stars)

Rheinallee 1 41460 Neuss View on map

Average rating

209 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.0
  • Service
    5.2
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    5.0
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120 hotel reviews for undefined sorted by travel date
Elmar
Good hotel on the Rhein
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2014
We stayed for two nights in the Swissotel. The transport links with both the car and the train is very good. The bus stop is about 5 minutes to foot rheinparkcenter. The front desk was very pleasant and unobtrusive. According to the category the room very nice. Unfortunately no safe available, and the air conditioning is a bit slow. It has taken a long time, until the room was warm. What i do not understand in this hotel category today, is, that i for the internet per hour five Euro to pay! For me incomprehensibly, that such a service is ... not included. Breakfast had everything you need, but be careful: at 10:30 a. m. on sunday morning the breakfast buffet is cleared point after a friendly service. Parking in the hotel car park costs genüberliegenden 14 Euro /day. Free public parking around the hotel there was enough. A short phrase to the hotel bar: very friendly and competent staff, pleased us very much after a long day to take a ' abschlussdrink'. We can Swissotel would recommend and stay here again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Super rheinblickzimmer!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
We had a room with view on the rhine (room 1233) with a large fensterfrond. It was a mega view towards düsseldorf fernsehnturm and Rhein, so just a dream!:-) read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Robert
Prima hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2014
Prima hotel Everything clean and tidy Many german and british. read hotel review
  • Room
    6.0

    Standard room was completely sufficiently, clean and comfortable, free safety deposit box Smoking room.

  • Gastronomy
    5.0

    Breakfast left nothing to be desired Bar friendly managed, but much too loud, perhaps at the groups, the exhibition centre or to the congress were there Only this point leads to the devaluation.

  • Service
    6.0

    Very friendly, hassle-free check-in, all of our special requests were met Free web-check-in in the lobby with attached printer possible.

  • Sport & Leisure
    6.0

    Pool and sauna, nice and well maintained.

  • Hotel
    5.0

    Prima hotel Everything clean and tidy Many german and british.

  • Location
    6.0

    A bit out of the way, on the southern border between Neuss and Düsseldorf, directly on the Rhein good connections by public transport Rheinpark center within walking distance.

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Jörg & Sonja Hecker
Always worth a visit.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Our 2. home ☺ we were 2013 about 10 times in this hotel, the top grade. We always book a double room, have upgraded a suite with especially in the dark gigantic rheinblick on the lighted Düsseldorf. The whole hotel corresponds to its grups-the hotel staff are in every situation always friendly, competent and helpful. The food at the breakfast and the restaurant were excellent and the hotel and the stars. The proximity to the Rhein, rheinparccenter with great shopping and the very good transport links to the surrounding towns Neuss, Düsseldorf, Cologne, mönchengladbach etc. Make this hotel very attractive ... and always for us back to the destination. Also 2014 we will often there again and feel good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Bwi
Gladly again!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
Nice hotel on the Rhein. Had premiumzimmer with rheinblick-spacious-well equipped-great beds-very good varied breakfast buffet-we'll be back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Other leisure activities available
    5.0
Close
Ralph
Always again with great pleasure
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
I've already for three years on a regular basis to the Swissotel and as yet no negatives find. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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St.Han
Overall it was okay.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2013
The hotel is the result satisfactory. For a 4 star hotel but overall too little. Very positive is the spa. The friendliness of the staff is steigerubdsfähig. For a city trip and respecting the cheap price it was ok. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Stefan
Shopping-and wellnesshotel close Düsseldorf
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • May 2013
The swissôtel in Neuss it was a good possibility for people who a solid star hotel for a reasonable price estimate. Wellness and sports area is available but no more on the newest conditions. Guests in the sauna are often not to the dress code. Very suitable, the swissôtel Neuss also for a small shopping, because the rheinpark center (a shopping center) is behind the hotel in only five minutes walk. Arrival by public transport: take the S-Bahn from the airport to Neuss rheinpark center S-Bahn drive, then take the direction 'centre', then direction Rhein, the road makes a detour ... and you will see the hotel. Approximately 700 meters, ten minutes on foot. As swossôtel circle member in eleva -level, i received a room upgrade, early check-in, internet access, and free breakfast. The welcome amenity the hotel but in dire need of work! In two stays at may i had to actively ask. All three mitgliedesstufen receive the same: a fläschchen water and rei chocolates. I find this very weak. A little more wouldn't be bad and the automatic provision is in my opinion a must! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Nessi
Short stay
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • May 2013
Unfortunately not so good anymore like a year ago. Especially the quality of the breakfast has been in strong decline. A shame. read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Kai
Hotel with view
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • May 2013
Good hotel, that only a brief zwischenstophotel used. Pool very early in the morning open. The selection at the breakfast could be better. Besides that everything ok. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Katharina
Mother/daughter trip
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • May 2013
Mother/daughter weekend. Hotel as always good. Reception particularly worthy of mention, because really friendly, but also as always. We have sauna, swimming pool and the good breakfast enjoyed. We will come again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Frank
Location so-so otherwise super
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • May 2013
The hotel is a bit remote. We are with the taxi evening in düsseldorf's old town. Circa 15-20 Euro otherwise nothing to fault read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Christian
Pleasant hotel with friendly staff
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2013
The hotel fine for my needs through and through. Particularly the kitchen i found attractive with a larger selection, good taste and a choice of drinks after my expectations. The location was especially with directions by car ok. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Carolin
An outdated hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • March 2013
Alone a beautiful hotel, but it is in some places the age to see. The rooms are partly newly furnished in the style of 70. the baths are still 'old'. However very high-quality equipped (marmor-waschtisch). Unfortunately for me the kopfbrause the shower-bathtub. We had breakfast with included. That was very delicious and sufficient. The waiters were always very concerned with refills. One evening we in the bar eaten. The service was exceptional! The food expensive but delicious! Paid off. In the evening they would even the beamer for the transfer of the champion league game. In total it was a ... good hotel for our business trip. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Other leisure activities available
    4.0
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Tom
Business hotel in the 70 erlook
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • March 2013
Business hotel in the 70 erlook -sometimes already with the renovation/remediation-staff friendly and helpful but very decentralized situation read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    3.5
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
Close
Inge
Fantastic view of the Rhein!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
One of our favorites, directly at the Rhein location! We gönnen ourselves occasionally a recommendable hotel. The rooms are spacious, decorated up to date, have flatscreen tv, minibar and safe, wi-fi was unfortunately not free of charge. The bathroom is spacious, there was a bathrobe and slippers. Breakfast is simply first-class quality and selection and the view of the Rhein (both from the room, as well as the restaurant) is second to none. In a few steps away, 'rheinpark center' -shopping center there was a lot of shops and restaurants. To S-Bahn stop or the tram is it in each ... case about 10 minutes on foot, from there every few minutes connection to the center. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Ann-Kathrin
Thank you, no thank you
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • March 2013
Never again. After going through half the republic travelled and there dog-tiredly arrived, grinned us at the front desk and told us, you was overbooked, we could not even more the cupboard offer. You then another hotel directed with the reference, we can gladly on the next day again, there was our room free. We asked, why they didn't just called and from the road has informed, to told rude, we have no details left out, which definitely not voted against. My mobile phone was deposited. Incompetent, absolutely disorganized and a hotel, that we not book again are. On the ... next day we come back, because we with our entire staff for a trade fair as had probelms. You were welcomed with the words, whether the other hotel good is, you have a room with a view of the river given. We had this view anyway booked. We would have a prosecco spent and apologized, everything would have been good, but we a room best category as goodie to sell, although we this anyway booked and had paid, embarrassing. The view from the room: great, not any question. So we sat with the great view and wanted a glass of prosecco to drink, made the mini bar and found: beer, Cola, soda and juice. So everything was very badly stocked, organized and: the guests didn't bother. Breakfast is of poor quality, coffee cold, in short: thank you! Not again. The next time we go right into the fire and ice, in us the night previously sent. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Boris
48
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • February 2013
Ok! Very recommendable. Friendly staff, very comfortable parking lot, stylish bar, good ausflugsausgangsort. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerold
Centrally located, modern and very quiet hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
By undergoing renovations to our original hotels Park Inn, we were in the Swissotel transferred and were just passing through. A very clean, modern hotel in the multistoried building style. The staff at reception, as well as in the breakfast area was very friendly, the breakfast buffet plentiful and very tastefully. Although centrally located, it was in the room of the hotel very quiet. Average public, predominantly pairs, but also families with children, and business travelers. Mostly german and dutch guests. All in all a recommendation. There is a small minus but to mention the mattresses were too hard and ... my wife and i, then, does the back problems hurt. But those who have no problems has, is available in the Swissotel in good hands. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thomas
Business hotel direct at Rhein located
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • January 2013
Business hotel direct at Rhein location. Against an extra charge of 25 Euro you can on a suite with a direct view to the Rhein upgrade-highly recommended. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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