Hotel Europalace (3.5 stars)

calle Hamburgo 12 35100 Playa del Ingles Gran Canaria Show map

Average rating

507 hotel reviews

    Rating by categories

  • Hotel in general
    4.2
  • Room
    4.6
  • Service
    4.5
  • Location
    5.3
  • Food and Drinks
    4.0
  • Sport & entertain
    4.3
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187 hotel reviews in Englishsorted by travel date
Sven
Supervised living at its best
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Not for young people until 50 and children. Average age 80 years, alsogäste the rather under itself and its absolute peace want. Because of overbooking we had to a room take, which we hadn't booked. View of the sea ade and therefore also equal the best time on reiseanfang totally spoiled. in the dining room is the cement chaos, as there is no fixed places. Eswerden just large tables with a reserviertschild occupied then 2. in peace to sit. Even circles you then with your full plates as a sputnik through the hall around a place to find, and then ... finally your food cold. By the pool are the loungers already in the morning with a towel occupied, late risers so no chance, except for a shady place. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Magdalena
Rather somewhat for retired
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Unfortunately as often overbooked and totally from retired flooded. Nothing for young families with children, no activities. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Emil
Good hotel location, only for guests with little demands
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Hotel lies very good in a footbridge, very nice heated pool area. Rooms are fine. Food was for such a hotel rather moderate to bad. ( no fresh fruits, no sensible tea, unloving and fantasieloses dinner) no bar and no encouraged. Outside of the meal times had no possibility somewhere in the hotel to get something to drink. ( only vending machines). Reception staff showed no bemühem for the welfare of the guests. In january about 80% regular guests, consistently older audience with the usual phenomena ( feast table- zimmeransprüche, pool beach chairs are almost all reserved and so on) read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    3.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Berthold
It was nice
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
If not the constant occupancy of the chairs from 7 o'clock would have been, The management after speech has done nothing, Great. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Liane
Pleasant vacation if you don't star hotel erwa
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
For a short break of a week was enough for us the hotel perfectly. It was a pleasant stay. Being near the beach was very good Food was for our needs more than adequate. Very nice fresh rolls. Fruit unfortunately not satisfactory, since fresh fruits only cut was offered, unfortunately. Whereas we were from the variety the salads very positively surprised. The size of the apartments for 2 people was adequate. The cleanliness the bezugsstoffes of the sofas leaves something to be desired. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Claudia
Totally overbooked, not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel has a very nice location, but it is 2.5 star standard. Not more. We also had the luck in our booked apartment plus with a view of the sea to come, but Also in a studio in the basement 'floor -1 accommodated. The staff at reception does what it wants. Neckermann it is already known, but it is nothing. The guide is nice however one must then at Neckermann just the hotel from the catalog to take. It is various other guests also happens. Pool area not accessable from 6:30 p. m., there was no pool ... bar as described in the catalog. Food rather bad. Are disappointed, us the vacation expected. Not recommendable, especially because of this ignorance of the management, with the guests to do what you want read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Kurt
Older hotel, clean with good service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
An outdated hotel with small schönheitfehlern, but very clean. Probably for the older generation, little agreat place for children and no animation. Who a quiet vacation close to the beach you are in goods hands here. Daily room service and clean. The food sure not very varied but we every day well and gladly eaten. The hotel is located really close to the beach. If you Playa del Ingles knows, knows, that beach with a staircase of more than 50 steps can be connected. Here is one with three steps to the sandy beach. We would choose the hotel anytime ... again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Walter
Good hotel, unfortunately partially overbooked
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Good hotel, unfortunately the hotel was for our prearranged totally overbooked, most of the visitors arriving, we, the aparm. Had plus booked, had to either the first days in a studio or in another hotel again, although we have been in january 2012 when Neckermann occasion had. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Eugen
Eugen and Hilde
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We were for the first time in this hotel and are this year return. The hotel is in a very good location. The food is not great, but they are also only stars. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Bärbel
Very poor
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
It was unfortunately not to our 'satisfaction'! Since we already once in this hotel holiday, we were adopting it has somewhat changed. It was still the same condition we could have stayed longer. Constantly there were problems of tourists, which arrived and the hotel was overbooked, so they are still into another hotel building had to be. The food repeated every two days, it hung us soon to the neck out. It was in the three weeks not only once fresh fruits. Of the peace was it in the hotel terrible. The anlieferungsautos in the early morning so at 5: ...00 hours were hell, one thought it was a tank to bed went. The doors were not at all quiet. We have at our door the door lock some butter lubricated and then it was from the noise level acceptable. This told i the hotel (reception) with, but it changed not in the other surrounding doors. Apart from that, the hotel is of the location excellent for disabled elderly people as we were. Ps: unfortunately the elevator ertst from the 2. floor and stairs is therefore not to avoid. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.3
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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Josef
Vacation for retirees
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The beach and also the hotel is very recommendable, only the room staff it is not so exactly, in the evening we have a cockroach frazzled, the remained three days on the floor, although cleaned every day was. Important that you have a little more paid, and room in the upper floor adopted, it pays the beautiful view of the sea from. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Brigitte
Clean hotel with good cuisine in a quiet location
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
The hotel lies directly at the waterfront and the very well maintained sandy beach. The pool i cannot judge, because i never used it. However could already before breakfast observe, that also from the guests the europalace the annoying habit of beach chair reservation by means of towels maintained. The guests were for the most part in the pension age, lots of regular guests. Our apartment on the 9. floor had a big balcony and a wonderful view of the sea. The living room with kitchenette and fridge, as well as couch and schrnakbett is quite generous, the bedroom and ... the bathroom for my taste a bit tight canceled. The room service worked very well, there were always enough fresh towels and the cleaning was, except for one day, always very thoroughly done. We had the half board with buffet for breakfast and in the evening. There was a great variety at fresh salads, some soups, vegetables, meat, fish and desserts, all right varied and i always found it very tasty. Empty plates were never long empty - very good service! read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Iris
Lovely hotel with great location
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
The hotel is really completely fine, just a pity at the quality of the food and the unrest in the restaurant nothing done despite again and again the bad review in this respect. At the reception we were on the way there welcomed in a friendly manner in spite of the quite late check in 11:00 P. M. Cold cuts plate and bread stood for us in the room ( fridge) as dinner ready, simply great I have never experienced something like that. They should the possibility have the hotel book without the meals to would be these recommendable ..., there the rooms with a small kitchenette are provided with you can the breakfast prepare yourself, the proximity of the numerous supermarkets you can always fresh rolls received. The nearby tropical shopping center offers you a excellent cuisine, very pleasant staff and changing program ( music, show, dance ) very recommendable. Unfortunately that the hotel not have its own bar and pool bar also, would definitely be well attended for the size. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Christine
A lovely vacation with good price-performance verhäl
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
As mentioned, a good three star hotel, what has gotten a bit old but clean and tidy, find something to eat in my opinion something for everyone, a lot of fish and the view of the sea simply great. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Holger
The beach area is about this hotel the best
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The proximity to the beach is the best about this hotel. The beds slides with the smallest of movements apart. It was enough, if you tv look on the bed and on the wall The food is almost everyday the same. And everything was very fatty. Fresh fruit in vain, and if then only small cut. In the restaurant one must at the bar even queue, in order to drinks to get. And then you have a lot of luck, to find a free table. There is in the whole hotel no possibility to sit to outside to sit. Evenings ... one is forced, to leave the hotel. There is a bar by the pool, but this is not in use. Once and never again. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Georg
The beach bringts
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • October 2012
The vacation was good, because the beach is there and immediately on beach walk to go can. The house is clean, but worn. Just 'only' three stars. Next time go I another accommodation. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Hubert
Gladly anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
For those seeking tranquillity guests very well-suited hotel with first-class beach area and fantastic view of the sea. Accommodating staff. For actionliebhaber rather less suitably-this should to Playa del Ingles directly go - but apart from that really good middle-class hotel-for the above mentioned target group definitely recommendable. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Melanie
Better than expected
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
Gladly anytime again! Everything was great. The hotel is on the first view not villa but it is better than expected! Exactly the right thing for a beach vacation as the beach is right in front of the door is! Chairs and sunscreens at the beach you can rent! Per beach chair and sun screen you pay 2,50 Euro can but also happen that not at all Member which also really beautiful is! About from 11 o'clock it could be that you don't sun screens more but chairs are to get from about 13 hours the first chairs and ... umbrellas free again! Every morning we had always at the pool and so at 14 o'clock to the beach On the whole a very lovely vacation! read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Wolfgang
No studio
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
I booked last minute, so only studio almost in the basement, bathroom very old must urgently renewed otherwise very clean, my Council only floor 5-9 book. There are Appertements should be very good, food a bit uniform but price-performance is okay read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Hans
So and so
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Nice hotel, room great ( from the 5th floor, extra payment) Food less good, but the location and the rooms do it for us more than made up for it We will be back, hope but only with breakfast post to read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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