Barcelo Margaritas Hotel(4 stars)

Av. Gran Canaria 38-40 Show map

Average rating

314 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.7
  • Service
    4.5
  • Location
    4.6
  • Food and Drinks
    4.5
  • Sport & entertain
    4.8
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99 hotel reviews in Englishsorted by travel date
Leon
Very good hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2013
Very nice good and clean hotel,different types off services, all inclusif, breakfast or half board,all kinds off guests but mostely The netherlands english and scandinavian,in this time off year [ March ] most older people read more
  • Room
    4.0

    rooms big enough,with balcony and airconditioning,tv,well cleaned every day

  • Gastronomy
    6.0

    1 restaurant for breakfast ,lunch and dinner all in buffet form,quality is very good,every day different theme,cuisine is for all likes

  • Service
    6.0

    Staff very friendly,knowledge foreign languages is good,room cleaning every day,change off bed landry 3 times a week

  • Sport & Entertainment
    6.0

    Animation every day for children and in night time untill 23.00 hours for adults. 2 swimming pools well serviced.internet acces payed.

  • Hotel
    6.0

    Very nice good and clean hotel,different types off services, all inclusif, breakfast or half board,all kinds off guests but mostely The netherlands english and scandinavian,in this time off year [ March ] most older people

  • Location
    6.0

    Distance to the beach approx 4 km,there is a shuttle bus for beach Playa del ingles and Maspalomas every hour ,excersion possibilities are great do to exellent location. More than enough shopping locations

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Alison
Lovely stay in Las Margaritas
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2013
Have a lovely stay at this hotel. Staff friendly, our room (837) was huge and plenty of choice in the restaurant. Would recommend this chain of hotels as could not fault anything in relation to the hotel. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
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Gerhard
Disco
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
Disco enterprise is not on the audience a :the guests are between 40 and 70 years old and the music for 18-year-old made. Dj is kritikresistent. Otherwise everything was good! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Bernd
I would the hotel recommend without hesitation
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2013
I can not understand why some here negative reviews hand over. I was with all what was extremely satisfied. If there was a negative point is, it was the wi-fi connection in anex - building on the 8. floor in the back area. Here i was immediately helped the i on the balcony access. There was the reception processed. The offer price for the wi-fi connection i think too high. Also the price for the safe you could consider. Positive! No matter when a space by the pool searched,there were always enough chairs available. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Svitlana
Very empfehlüpngswert
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2013
Very empfehlüngswert. Not long before middle (rather quiet), but so far it is not. Spacing to the beach too big, but you can in pools a brilliant fun. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Ulrike
A nice hotel with pleasant staff
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2013
The hotel has a good location. It is located on the border between Playa del Ingles and San Fernando. In Fernando one could shop cheap, because the native ones live. The staff in the hotel is very friendly and cooperative. Here you can feel really at home. For children is the whole day in the child animation catered for, so you really in peace by the pool beach chairs. The entertainment offers the whole day a program, so that it does not become boring one. Only in the disco should the entertainment with the music of the public orientation. Since ... the new director in the hotel is the food in selection and taste very has improved. I am a few time every year holiday there and i love it again and again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Lively hotel with international audience
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2013
Book definitely the renovated room, even if the a bit more expensive are, apart from that you have a very old and worn room count, for the ok. Is spend here beautiful day of vacation. Tip: the most rooms go to the pool out, this is but extremely treated to music, therefore is a room to the street %blank% quiet, however is here with and departing buses to be expected but not bother us, furthermore one has here from early until late sun on the balcony, in the winter very pleasant and a view to to the sea and Maspalomas. ... The cleaning lady unfortunately only superficially cleaned. The team at the front desk was friendly fast and very helpful. The restaurant is fast very fully, who was an early riser has an advantage also in the evening it is better at the start eat to go. The food is good and tasty, the coffee from the vending machine is nothing for coffee enthusiast. The beverage prices are moderate. The staff are still decent friendly but fast. For entertainment by the pool is well cared for, especially the all inclusive-tourist come here at their expense. If you quiet like to the pool behind the apartment building. Very good: the hotel bus it provides free either to Playa to the beach or to Maspalomas. Duration Playa about 25 minutes, Maspalomas 60 minutes The shopping center Jumbo is only 10 minutes away by foot. In short: with the above downsides is this hotel only recommended only with restrictions. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jürgen
During the day may be ok
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
We had an apartment, in the closets was hardly any dishes or cutlery available, for a tip we received from the cleaning lady glasses. Information about the hotel and the plants were not available, we had everything yourself, especially since we in the side building were accommodated. For the food was sometimes wait because of the wealth announced. But limited acceptable. The balcony was evenings only with ear plugs to use, because in the pool area every night from 20 to 23 o'clock the So-called animation with always the same program blasting. The wonderful beach is half an hour away ..., the shuttle bus goes unfortunately very early return. The taxis are not expensive, but gladly detours. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Angelique
For a 4 star hotel very disappointing...
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2012
The hotel is no 4 star hotel. The furniture in the double rooms are very worn. I was at first a room on the 1. floor, is the ground floor, are assigned. Opposite the room was a door to the outside on the side street, the just in case of an emergency should be open. This however the whole time open. Amongst others was the bed linen dirty, the tv didn't work perfectly and the bathtub missing a piece of the faucet. After my complaint at the front desk i received immediately a different room, this time on the 2 ... floor. This left but also to be desired. In the bathtub stranger hair was, as well as the hair dryer, the shelves in the closet were many places damaged, the remote control was so sticky and dirty, that one these only reluctantly touched. The cleaning of the rooms is very bad. Except, that the bed made and the towels (partly dirty) changed, was nothing more. The hair was still in the places, which i then removed. The hotel is very poorly soundproofed, so that its neighbors talking could hear. The room was the pool side, this is the entertainment very loud till about 23 hours. The breakfast buffet was, up to the partly started sausage and the lack of choice of rolls, ok. If you really the standard of a 4 star hotel, should your vacation stay in the Gran Canaria Princess or the lucana spend. The Barcelo margaritas isn't recommendable. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.7
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
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Daniel
Locks always open because of broken card reader
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
At night, around 01,15 was an unknown person in our room and went into the toilet. After a phone call at reception was a security guard sent. The person (a lost mrs) in your room accompanied. The technical service has only on the 7. day, (after i to the front desk went) the card reader on the door changed! The door remained the whole week open until we noticed that one without a map into the room can get. The lock behind the door (in the room) didn't work. Food was.! I don't know like this hotel its ... 4 stars gewonnwn has! Barcelo? Never more! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Ulrike
It must not everyone all like...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We had been staying more than 20 years to this hotel and are very satisfied. However, it is for 2 years not possible the pool reasonable to swim, since it was too cold. (whereas the pool area completely renewed) The entertainment is very bad and in the course of the years, i must say, the much savings. A shame! Disco to. For us, it is however no reason not to margaritas to go. We feel so still very comfortable. And honestly, it is about the food visted. Na with so much selection but something for everyone. I would nevertheless times ... with the complaints for the food over the shoulder. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Julie
Excellent way to spend the New Year break.
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2012
Fantastic hotel - we will definitely stay again and recommend it to family and friends. Not very keen on the buffet-style dining for breakfast and dinner, which is favoured on the island, so we dined at local bars and restaurants where the food was always excellent and the service superb. We strongly recommend the Yumbo Centre for shopping, entertainment, an ecclectic range of restaurants and bars, which are lively and atmospheric after dark. By the beach there are also many wonderful bars and restaurants offering dishes to suit most preferences. Roma restaurant and the Dali Restaurant were two of our ... favourites. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Michael
Not again
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2012
Despite 25 degrees in the december saves the hotel at of the airconditioning. The unrenovated double rooms are old, worn, facilities are partly broken and overall only stars standard. In the restaurant are the tables often dirty. I'm from will be charged only the Neptuno four stars. This saves not of the airconditioning, the double rooms are in accordance with the luxury, wifi is free of charge and the location to Yumbo is ideal. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Kristina
The hotel worth considering
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2012
Hotel is in central location,near the main road with restaurants,but not very close to the beach-i would suggest ideal for those who wants to stay in hotel area read more
  • Room
    6.0

    Amazing room!with sea view,huge and very fresh,just alack of cleanliness in bathroom

  • Gastronomy
    2.0

    The food was quite poor quality as for 4 star hotel,steaks overcooked,vegetables not fresh,juices so sweet it was not possible to drink,but cocktails in pool area were good

  • Service
    4.0

    Staff at least at the reception was helpful but not smiley:(

  • Sport & Entertainment
    6.0

    Entertainment-every night something for the kids and families-great!!We participated in dance competition with other couples and it was so much fun!

  • Hotel
    4.0

    Hotel is in central location,near the main road with restaurants,but not very close to the beach-i would suggest ideal for those who wants to stay in hotel area

  • Location
    5.0

    10 min walk from the major shopping centre

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Norbert
Handsome area but loud entertainment (unfortunately)
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel consists of 2 buildings(main building and apartment house). In two however, you can a/check out. The hotel is in good condition and the grounds very neat! You can all. Including/or half board. We had the half board (absolutely sufficient). The guest structure mainly consists of german tourists and british, east europeans. The cleanliness can really with very good. Unfortunately the entertainment quite noisy. Almost disturbing. In the afternoon or from 21:00 until 23:00 o'clock one must even its tv in volume höherregeln, since despite the window was closed (we had the distant apartment room) to peace ... was! Shame or just a little down? However we 6 star otherwise it is really very good! read more
  • Room
    5.0

    Our room in the apartment hotel was clean but unfortunately very badly soundproofed (see entertainment team). The windows/doors could not be 100% ig close. The interior was fine. With small (not connected) cuisine. Very good mattresses and a flat screen, tv with several german programs (from channel nr.50 upwards).

  • Gastronomy
    6.0

    Within the complex several bars and so on for all. Inclusive guests surely interesting. Unfortunately in the restaurant very expensive: for example 1 miniature beer 2,50 Euro Cola as well. So well or it was all. Inclusive but of course not Coca Cola and brand drinks! Delicious the cocktails (6,00 Euro). The food we can very good state. We have stayed in many hotel in the world attended, but here it was really sufficient, varied and tasty! The restaurant itself was clean and was always freshly after-put... They were also especially hard, local to offer! Except for the inflated drink prices: top!

  • Service
    4.0

    The service we can normally describe. Not really over-stressed, but were standard. Some were very service courteous other normal. The size of the hotel/area not surprising and everything you could never quite make. At the front desk always nice! The cleaning of the rooms worked perfectly and we were satisfied. The greetings and the check-out was nothing special friendly or extensive -no question, whether it pleased or something like that... As we know better receptions!

  • Sport & Entertainment
    5.0

    There are 2 pool areas on the complex. The apartment house better or a quiet location in the beautiful garden! Kids club is available and a dedicated entertainment team also. Without any complaints!

  • Hotel
    6.0

    The hotel consists of 2 buildings(main building and apartment house). In two however, you can a/check out... The hotel is in good condition and the grounds very neat! You can all. Including/or half board... We had the half board (absolutely sufficient). The guest structure mainly consists of german tourists and british, east europeans... The cleanliness can really with very good... Unfortunately the entertainment quite noisy. Almost disturbing. In the afternoon or from 21:00 until 23:00 o'clock one must even its tv in volume höherregeln, since despite the window was closed (we had the distant apartment room) to peace was! Shame or just a little down? However we 6 star otherwise it is really very good!

  • Location
    5.0

    The hotel complex is circa 30-45 minutes away from Las Palmas airport and in the field Playa del Ingles stationed. The best several times daily driving shuttle service from hotel to the beach to Playa del Ingles or to Maspalomas (dunes)-really relaxing and always on time. Nearby there is a small supermarket and in the hotel itself a small shop, spa and hairdresser. Otherwise always a few txis in front of the hotel and in the field (Playa del Ingles) no more than 3,50 Euro to pay... We never had the feeling all this overcrowded or similar Also for families with children great, since in the hotel kids club and so on

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Karsten
A very nice vacation, we will be back
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
The hotel makes a very good impression, everything is very well maintained and the staff always friendly and courteous. We got the room was very clean, although a bit old, there was a daily, very tidy cleaning And there were no flaws. read more
  • Room
    5.0

    The room was not completely modern anymore but always very clean, also the bathroom. It has a tv, balcony with seating, a safe (for a fee) and an airco. There the rest of the hotel very new or renovated looked i assume, the the rooms determined soon also be renovated.

  • Gastronomy
    6.0

    We had night and breakfast the half board booked so that we 2 times daily guests in the restaurant were. There was at every meal a very varied buffet in the everyone found something. Starters, salads, main courses (also local), soup and desserts everything very tasty and optically well presented. Fish and meat at a live cooking station freshly prepared - the breakfast buffet here egg dishes offered.

  • Service
    6.0

    The service staff members all were very helpful and always very friendly, german are all available, as well as english. There the staff both in the morning, as well as evening work very fast a personal contact set up.

  • Sport & Entertainment
    6.0

    There were several items in the daily offered, not only for kids... In the evening finds on the stage by the pool a show which was always very good. There are so many chairs available and the whole complex is in a very nice and well maintained garden. At the pool bar small snacks and various drinks,

  • Hotel
    6.0

    The hotel makes a very good impression, everything is very well maintained and the staff always friendly and courteous. We got the room was very clean, although a bit old, there was a daily, very tidy cleaning And there were no flaws.

  • Location
    6.0

    The distance to the stood to Maspalomas is on foot quite far so that we on some days decided with the taxi until Maspalomas Faro drive (about 5,- Euro). For evening going out is the right nearby this shopping center Yumbo which one about minutes from the hotel on foot reached. Despite easy access the hotel is in a side street very quiet location so that you with an open window very quiet sleep can.

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Wolfgang
Good hotel despite smaller macken
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
- a for Playa des Ingles unfortunately typical riesenhotelklotz in the style of the 70./80. years ( 200 room) - the huge facilitities are but very well-kept and the rooms probably recently renovated - guests mixed, from old to young (singles, single with children, families) from completely Europa, gay and hetero - wi-fi is in the entire hotel against an extra charge (a day 7 Euro, a week 25 Euro) with good speed available - all in all good value for money - there the rooms all to the inner courtyard location it was in spite of the location ... very quiet, if you of the entertainment and the music by the pool refrains read more
  • Room
    5.0

    My room was size wise normal and sufficient, satellite tv (6 german programs ), the beds and furniture completely okay. A small refrigerator was also available. Bathroom and toilet were top and are-as far as i can judge that-suitable to the elderly equipped. All rooms have a balcony/terrace. However one sat there because of the completely glazing but rather on the presentation plate and a small table on the balcony would certainly also not hurt.

  • Gastronomy
    4.0

    It is apart from the main restaurant where the meals (breakfast, dinner) were served a grill restaurant and at the two pools with a bar. However, i have neither the grill restaurant or bars use and can therefore not say. The breakfast buffet was absolutely great. The buffet during dinner was generally also very good. , because it a wide selection (soups, fish/meat, pizza and pasta, desserts) and variation. But curiously the dishes at the 'hot counter' (freshly grilled or, fried and pasta) unfortunately most rather lukewarm and the other warm dishes warm enough kept. The cleanliness in the dining room was excellent and the beverage prices were normal.

  • Service
    6.0

    The staff was very friendly and helpful and speaks often also german/english, at least at the reception and service. The cleaning of the rooms was absolutely okay. Towels-against bail-free of charge available

  • Sport & Entertainment
    4.0

    Who on animation stands is here surely in very good hands (during the day and in the evening at the central pool), on the 2. pool is it luckily it was quiet and comfortable. The garden and the pools were very tidy and clean and there were more than enough beach chairs and umbrellas available. However, i would have such a house but a heated pool. The water in the pool was at this time of the year it was very cold and the pools probably that's why hardly used. The small fitness studio is completely sufficiently over at least a little occasionally sportily to operate. Nudist roof terrace is however very small fancy

  • Hotel
    5.0

    - a for Playa des Ingles unfortunately typical riesenhotelklotz in the style of the 70./80. years ( 200 room) - the huge facilitities are but very well-kept and the rooms probably recently renovated - guests mixed, from old to young (singles, single with children, families) from completely Europa, gay and hetero - wi-fi is in the entire hotel against an extra charge (a day 7 Euro, a week 25 Euro) with good speed available - all in all good value for money - there the rooms all to the inner courtyard location it was in spite of the location very quiet, if you of the entertainment and the music by the pool refrains

  • Location
    5.0

    Centrally located in Playa del Ingles, around 5 minutes away on foot to Yumbo-centre and nightlife, to the beach (Playa del Ingles or Maspalomas) you can also with a bus ride or prefer a relaxing walk

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Stefan
The hotel is ok, bad food
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Only for Überbachtug the hotel is ok. The food is bad and doesn't correspond to a four-star hotel Hairs in the bath from other rooms is not pleasant. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Dirk
A very nice vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Recommendable, we can recommend without hesitation. Lovely hotel with top -facilities, good restaurant, great animation. Beach hardly any easy to reach on foot, however pendulum bus, read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andreas
Only superior room nice. Kitchen is very bad
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • September 2012
The hotel is very large and also fine. Unfortunately should (!) you a superior room or a superior suite upgrade, because the' normal' room ugly, and smell bad. Yumbo center in circa 10 minutes away by foot very simple reachable. Free shuttle service to the beach. read more
  • Room
    4.0

    Had first normal room booked. It was ugly and smelled. Massive old small crt tv blocking the whole room. Then superior room and paid extra. The superior room and also the superiorsuites are very nice and have also good, since 2011 newly renovated.

  • Gastronomy
    1.0

    So the food is beyond description. Very, very bad. There was no food, the 4 stars it was. Simple kitchen. Pasta with sago there was every day. Little offer. Every day almost the same. Meat was' dead ' fried. No variation. Strange food, like for instance several times' ragout ' with meat with bones (!) - as you could an animal as a whole by a shredder driven. Ugh...! Here must urgently somewhat done are! On 2. Pool in the suites, there is no cocktails.

  • Service
    5.0

    Immaculate room service ( cleaning) and very polite. Unfortunately hardly speak German. Only at the front desk. Also in the restaurant hardly any German. On some days we had to wait, until someone our order was.

  • Sport & Entertainment
    4.0

    Unfortunately is the pool animation on the pool 1 way too loud. There is no long sleep possible-> urgently silent bodies. Pools are nice and very good temperature. Very well maintained. Every pool with supervision/lifeguard.

  • Hotel
    4.0

    The hotel is very large and also fine. Unfortunately should (!) you a superior room or a superior suite upgrade, because the' normal' room ugly, and smell bad. Yumbo center in circa 10 minutes away by foot very simple reachable. Free shuttle service to the beach.

  • Location
    6.0

    Quiet hotel. Yumbo center about minutes reachable. Taxi to the beach costs circa 5 Euro, so very cheap. Spar right around the corner. Further shopping opportunities in the area. Also restaurants and a pizza hat.

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