Hotel Royal Park(4 stars)

Elenite Holiday Village View on map

Average rating

99 hotel reviews

    Rating by categories

  • Hotel in general
    4.3
  • Room
    4.7
  • Service
    3.8
  • Location
    4.8
  • Food and Drinks
    4.2
  • Sport & entertain
    4.7
Filters
You selected:
27 reviews for this hotel sorted by travel date
Mihail
Best holiday in June in Bulgaria
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We travel to Bulgaria every year in the last six years but this year was the best in this location. Hotel royal park Elenitte in June, everything was very good. whoa read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Katja
Absolute catastrophe
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2013
The first impression of the hotel was great. Beautiful area with 4 other hotels. Many rooms, about 800 or even more. The elevator went to 8. floor, whereby one of them children, and adults people almost crushed has. (photoelectric is not possible!) 1 large pool in the neighbor hotel aquapark, which we also use. Cleanliness leaves something to be desired. 90% russian guests, 10% other. Therefore, the staff only spoke russian and even with english there are difficulties. read hotel review
  • Room
    6.0

    Family rooms, was very big and spacious, with a large wardrobe. Bathroom was also large. 2 balconies and really comfortable beds. There was a minibar at once so cold that the water has begun to freeze. Otherwise, the room was the best ever.

  • Gastronomy
    1.0

    The food was simply a catastrophe. We have never many claims had, but this is absolutely not. Every day, really each day gave it to noon and evening, boulette, sausages, fries, chicken nuggets, cold rice, and cold vegetables and pizza. We had never change. Shame about the money. Even with the breakfast it was hardly to be borne. Rolls was rock hard. No jam, and rarely sausage and cheese. Let alone the butter, or diabetics breakfast. You should but at a 4 star hotel for 3000 guests or? There were plenty of fruit and cake which were very delicious, we fed only still.

  • Service
    1.0

    Waiters had us feel we were annoying, annoying, and perhaps even cheap. They demanded tip for no service. Tables were hardly wiped. The floors were sticky, there were glasses lack. No notion which in the summer with 2500 people more. They slept almost a the walk.! You were even private talks and sms writing more important than the work. The reception cannot do german, i had to in english on a fully uriniertes bed upset. We were given a new room, which was very spacious. That was the only positive.

  • Sport & Leisure
    3.0

    There were entertainers, but in the off season love slept in. Or have done nothing at all. If the sun shone there was music, this was the only. Pool was very large and clean, but weather conditionally cold. The sea was with seaweed occupied. Stones at the beginning, but this is fine. Sand also a bit dirty, there should be someone up. Otherwise it would very nice appearance.

  • Hotel
    1.0

    The first impression of the hotel was great. Beautiful area with 4 other hotels. Many rooms, about 800 or even more. The elevator went to 8. floor, whereby one of them children, and adults people almost crushed has. (photoelectric is not possible!) 1 large pool in the neighbor hotel aquapark, which we also use. Cleanliness leaves something to be desired. 90% russian guests, 10% other. Therefore, the staff only spoke russian and even with english there are difficulties.

  • Location
    4.0

    The hotel is situated in a smaller place that is called elenite. In this place there is a hotel chain the Victoria group says. All hotels and you can see it. (of course not all, but some) Purchase possibilities are present, but from/beginning mid-september some is dismantled and closed. Supermarket in the proximity, as well as bus stop and taxis in front of the door. This is very convenient.

Close
Sebastian
Worst holiday ever
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Once and never again. Food was inedible in the à la carte restaurants, as well as at the buffet everything was cold. Staff extremely rude and no foreign language skills. Cleanliness leaves something to be desired. Beach neglected. The all inclusive offers were ridiculous. Cola, Fanta, beer and hot dogs with unenjoyable nearly raw meat. The hotel is no single star or permissions than resort to be booked to have. Horrible stay read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.2
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
Close
Ekaterina
Beautiful place close to sea!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
We spent our 1 week easther holiday with our 6 year old daughter (there where 3 or 4 familys with children that age there) in Hotel Royal Park. The staff was allways very helpful with any questions and telling us how the weather will be :-). The Hotel is nicely seated with a stunning seaview (you sit at the dinnertable in the evening and can watch the sunset). read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
Close
James
Very good, not expensive hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2013
We have had a 2 week holiday at the Royal Park hotel Elenite.We had a really great holiday here and we loved the pool andt the beach which we used every day. It is an all inclusive hotel and you definetly get your moneys worth although the food is a little repetitive and not a great meat selection but over all very good. The hotel itself is very clean and the rooms are very comfortable, especially if you have a seaview room. The hotel entertainment is ok again a little repetitive. Over all a very good. And definetly good ... value for money. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Elke
Not further recommendable
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • June 2013
Unfortunately the vacation was a big letdown. Rooms were not at all cleaned, towels only after a request, the beds were not at all made. Beach chairs were already at 6 o'clock in the morning all occupied. Salad buffet was mostly all. In the evening at 19 o'clock 45 (our meal time) there was hardly anything, everything was empty, was refilled, but not with the same food as in the early time. German contact person there was only 1 person (restaurant-manager). Mattresses stained, pillows smelled of sweat. Mattress was changed, the pillows but not. We were 4 years ago already ... times there, but in the small hotel and were very satisfied that is also why we have booked again. A shame the vacation was for the birds. Alltours this hotel should be completely fast from the. Elke and Jose, retirees read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jürgen
For German not recommendable archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2012
From the outside a beautiful hotel, behind the facade looks's different. Almost only russians, that says everything. read hotel review
  • Room
    5.0

    Beautiful big room with a tv, fridge etc. With normal wear phenomena.

  • Gastronomy
    3.0

    No 4-star standard, quality and quantity leave to be desired, as the russians more remains on the table have as German tourist only food get.

  • Service
    2.0

    No German speaking staff with bulgarian friendliness, room service well.

  • Sport & Leisure
    1.0

    Animation almost nothing, overactive nothing, at the beach almost all loungers broken, no cushions, stony beach with sand, quality of the water ok. , already a week used pool bar closed, a part of chairs and umbrellas away and the guest was left themselves. On the complex a beautiful aqua park, unfortunately not more usable, because probably no more desire of the staff.

  • Hotel
    3.0

    From the outside a beautiful hotel, behind the facade looks's different. Almost only russians, that says everything.

  • Location
    5.0

    Located directly at the beach. Transfer time acceptable, shopping in few shops respectively supermarket possible.

Close
Chris
Lovely hotel with a few weaknesses archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
All in all it was a very nice holiday been. The whole hotel area has a very good impression made. There is also a good connection to Sunny Beach and to Nessebar. The hotel has a small, nice aquapark. The proximity to the beach is wonderful and if you early is, you also get a good beach chair. The biggest criticism is the staff at reception and the waiters at the bar and in the restaurant. They are not very friendly and treat the guests not courteous. Our rep told us, that it the employees at the reception not necessary ..., to learn german. But in english and russian you could communicate very well. The medical service is good (in hotel area integrated and german ), however very expensive. The caretaker was very friendly. As a young couple we would however no 2 time book this hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
Close
Michael
Once okay, again? Without perfect Russian no! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
In August 2012 we were for 12 nights here. A friend from Kiev is also for 7 nights it encountered. He was a real help for communications: front desk seems English nor good to be aware of, but further you to dining/ bars or club center weakens this more and more from. The complex is completely OK, but around is not much. Who after BG comes to partying, should directly on the Sonnenstrand search! The hotel was the period of stay very well written off, about 80% Russians, 10% other Eastern bloc countries, 5% English, 3% Germans and the rest ... here and there of. In case of any problems with the booked all inclusive offer it is advisable the tour operator to visit, since it was already time occurs, that one for beverages within the all inclusive-time pay should - no thank you! If anyone vacation only in the room, by the pool, at the beach and about the food would like to be must like to book, but for a bit variety is this hotel unfortunately not suitable! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    3.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
Close
Robert
Relaxed? Rather tense archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Unfortunately the hotel is not so beautiful anymore, as its grounds. The rooms were already very run-down and the toilets leaked. The everything would be not a problem for us been, if the cleaning of the rooms work... Of 7 days stay were two days the rooms not cleaned. Once was our room briefly visited and dirty towels nice way to the beds geschmissen. In general were the towels unfortunately not the most beautiful, partially with lipstick stains: s we tipped the first days given, then it was pointless-money and not clean make is very nice cheeky! read hotel review
  • Room
    3.0

    The rooms were big enough, a small balcony is one of them. The furnishing of the rooms is normal, but already very worn. The bedspread had a blood stain, the but also never again during our stay übergezogen, this was certainly too much work for the cleaner... The air conditioning has luckily during our stay works \u263a the mini bar also not refilled, because the 4 small bottles of water (0.5 liter) to 7 days rich. The safe costs additionally 5 lev per day, that we found very nice steep.

  • Gastronomy
    4.0

    The offered buffet -food was versatile, but rather on the russian and english cuisine considerate. No typical german food, only the bulgarian kitchen was represented. Unfortunately the majority of the guests no eating culture, because it was partly like i was in the pig sty. Since all 'free' was, were unnutz the plates fully loaded and almost completely back given. The cooks gave themselves safe much trouble, but unfortunately we thanks of the other guests the food spoiled.

  • Service
    1.0

    Thanks to the all-inclusive offer we had free choice a drink - the problem: without tip you can get nothing... No one spoke german and with english is the staff also very hard. If one appreciated you looked very angrily.

  • Sport & Leisure
    4.0

    There was an animation team on site, which was daily the same program made. The loungers at pool and beach must early by 7:30 a. m. with a towel to reserve, otherwise you don't have a chance a place in the sun to find.

  • Hotel
    2.0

    Unfortunately the hotel is not so beautiful anymore, as its grounds. The rooms were already very run-down and the toilets leaked. The everything would be not a problem for us been, if the cleaning of the rooms work... Of 7 days stay were two days the rooms not cleaned. Once was our room briefly visited and dirty towels nice way to the beds geschmissen. In general were the towels unfortunately not the most beautiful, partially with lipstick stains: s we tipped the first days given, then it was pointless-money and not clean make is very nice cheeky!

  • Location
    5.0

    The hotel has a huge area and a private beach section, which is kept clean. There is no natural beach, but beautiful sand. The beach you directly reached comfortably over a few steps. Shops are direct in front of the hotel and some shops are in the hotel. We would purchase during a trip rather recommend, since some things overpriced.

Close
Miroljub
Good from outside, but inside really bad. archived
  • Hotel not recommended
  • Families
  • Beach holiday
  • August 2012
Exterior is good, the sea, the beach well, but not clean enough. Room service is not good. Very crowded, especially in the restaurant where people are scrambling for food. The food is the same every day. Hygiene is poor especially public toilets. read hotel review
  • Room
    4.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    2.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
Close
Rita
Four star for the, the doubly see archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
From the outside the hotel makes a very good impression, the however deceptive. The staff makes the impression, no effort to give, German understand or even to speak. Russian and bulgarian are usual, because the hotel to 90% of russians ( with children) occupied is. The rooms are very worn. Floor with carpet laid out, the already suffered greatly. Far from enough sunbeds at the pool and the beach for the lots of people. If you are a late riser you need not any more to go. read hotel review
  • Room
    3.0

    The rooms are very nice furnished, only cared nobody around. Material from the bed, augefranselt, curtain rod was hanging down, carpet very worn and guest bed the purest disaster.

  • Gastronomy
    3.0

    The food is not very varied, two types of sausage for breakfast, so for a four-star hotel you could expect more.

  • Service
    2.0

    The staff are rude and snotty. The rooms are in 10 minuten cleaned. In the restaurant one occurs oneself as in the former gdr, queue to eat and if you're lucky, one finds even plates and cutlery. The staff seemed disorganized, clears the tables only from, if you told.

  • Sport & Leisure
    1.0

    The water in the pool was freezing cold.

  • Hotel
    2.0

    From the outside the hotel makes a very good impression, the however deceptive. The staff makes the impression, no effort to give, German understand or even to speak. Russian and bulgarian are usual, because the hotel to 90% of russians ( with children) occupied is. The rooms are very worn. Floor with carpet laid out, the already suffered greatly. Far from enough sunbeds at the pool and the beach for the lots of people. If you are a late riser you need not any more to go.

  • Location
    5.0

    Shops in the hotel and before some small shops. The beach is in the immediate proximity. To the Sonnenstrand, sunny beach, it was about 8 kilometer, with the taxi 20 leva, about 10 Euro and one is in the middle of what's happening. It is worthwhile.

Close
Alex
Great value for money. Coming back next year. archived
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2012
A friend recommended this hotel and although initially I had some second thoughts about the location (Bulgaria etc.), I was very happy with the stay and I am probably coming back again next year with my wife and daughter. The all-inclusive package is great value for money, especially considering similar options in Greece and Dubai. Highly recommended for families with kids because of the available playground and activities. The location (waterfront) could not be better - just grab your towel and you are at the beach. Staff were very friendly, which came as a nice surprise - I admit ... I had other expectations, but I was wrong. Facilities and food - very good (even my wife was happy). It turned out to be a very affordable, yet a very pleasurable experience. Six stars from me. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Manuel
Beautiful relaxed vacation archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • June 2012
Had 1 very relaxing week in the hotel for relaxing very nice one has the sea on the doorstep. Hotel complex very nicely done a lot of green. Food in the dining room at some times, really bad for the food quite good really big selection was. Very much animation nice entertainers. But there are little German locally majority are Russians, Ukrainians, Englaänder but they behavior all quite friendly and nice. Room decor normal standard the room is quite clean. I had a room with a view of the sea was good. To the shops in the hotel rather poor ... but you saw outside before the fence build efficient so it also soon right much further stalls soutenant. The bus to shops to Sunny Beach and Nesseba runs every 40 minutes so good. So I would go again. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
Close
Anja
Great Hotel-again at any time archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2011
I was the second time in the hotel. I liked it very good again. I wanted to live a couple of days longer. Plan the next year once again to flies. I really liked it. :-) read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
Close
Lilia
Nice facade, but not much behind archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2011
From the outside, the hotel is very large and busy, with the more exact hinsehen but you discover many faults. The location is wonderful-the beach is in the immediate vicinity, the aquapark of fun especially for families with children. We relax, the only thing that bothered us, was the long queues in the restaurant, as well as the food, the partly took some getting used to was. Checking-in to the hotel was a satisfactory recreation and beach holiday. A week was completely enough, to relax and to want to go home... read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
Close
Antonia
See great and that's it archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2011
all inclusive? Everything was paid, fight for liegestuele, bathroom smells of marsh, food-the cheapest of the cheapest. The beach was full of rocks, had in the restaurant fight, that the children fruit -that was rarity, as everything a bit better tasted. Nescafé in plastic cup in the all inclusive package, for decent coffee I had to pay, and tidy. My mother had to 7 hours to the beach in order to get-is the chairs relaxed vacation? read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Quality of the beach
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Livia
On the whole a beautiful vacation archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2010
The hotel makes from the outside, like from the inside a very good impression. The lobby is arranged generous and works comfortably. By the rooms we were positively surprised shr: They are not very roomy, generally in a good condition and also the baths exhibited anything on up to very small, cosmetic errors no larger lack. The rooms were daily cleaned, also, if one slept times somewhat longer and to the door hung the appropriate sign. Guest clientele consists mainly of citizens from the Eastern Bloc and Great Britain. The universe inclusive achievements were to our satisfaction: Meals and drinking ... were always in sufficient quantity present. read hotel review
  • Room
    4.0

    The rooms were very roomy and even if furniture were not the newest ones, everything was nevertheless maintained very much. TV with German transmitters was present, as well as a small refrigerator with water and chocolate. We had 2 telephones, one in the room and one in the bath. The small balcony to the inner court was provided and sufficient with one table and 2 chairs. The rooms were general in a good condition, only we discovered a substantial formation of mould in a mattress.

  • Gastronomy
    5.0

    Apart from the food offer, which was not necessarily varied rich, but, offered by the hotel, the possibility exists Carte in restaurants A la to meals, however one should inform before exactly, where these restaurants are to be found. The tables must be reserved to 11 o'clock morning at the reception. The meal in the restaurants is part of the universe inclusive offer and must be not specially paid. In the hotel restaurant were cutlery, plates and glasses always in sufficient quantity and normal condition present. Hungry none had sleeping to go.

  • Service
    3.0

    At this point I must unfortunately draw a very bad result: The straight employees at the reception were in such a manner unfriendly, such a thing I never before experienced. The Fremdsprachenkenntnisse in the reference to German were not at all present minimum to. Fortunately our English knowledge was very good, so that communication was well possible in this way. The rooms were cleaned daily, every 2 days were referred the beds freshly and towels got we also daily.

  • Sport & Leisure
    5.0

    We did not notice, but however the animation offers the disco in the hotel plant, in which there are alcoholic and anti-alcoholic beverages in the morning to 2 o'clock in the context of the all inclusive offer. Music and location pleased us. The sanitary plants were complete correct. The beach and also the water were very clean. Couches and sun screens one had to pay not specially and was present in sufficient quantity, so that one did not have to rise extran early, around which “reserves”. The pool plant was likewise very much maintained and cleanly, the water not too chloric. In the hotel there was the possibility textiles of acquiring cigarettes and food. Owing to the national currency everything is quite favorable in the price. Also Internet entrance gave it.

  • Hotel
    5.0

    The hotel makes from the outside, like from the inside a very good impression. The lobby is arranged generous and works comfortably. By the rooms we were positively surprised shr: They are not very roomy, generally in a good condition and also the baths exhibited anything on up to very small, cosmetic errors no larger lack. The rooms were daily cleaned, also, if one slept times somewhat longer and to the door hung the appropriate sign. Guest clientele consists mainly of citizens from the Eastern Bloc and Great Britain. The universe inclusive achievements were to our satisfaction: Meals and drinking were always in sufficient quantity present.

  • Location
    3.0

    The beach is only some steps distant for pool bar from that. One achieves the next place comfortably with the bus number 8. The direct before the hotel holds, also taxes was always stationed before the hotel area. For extensive purchase-stroll must one toward sun beach drive, since the hotel complex is self-contained. Trip possibilities were offered by the tour operator.

Close
Nancy.
Super vacation? Yes and no! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2010
The hotel plant was simply super. That external area like for example: Pool and green belts were maintained and cleaned each day. Also the rooms were very roomy in a good condition and. The offer of the all inclusive was really good and sufficient. Only which disturbed was that the hotel was occupied by Russian fellow citizens predominantly and the staff did not speak German. read hotel review
  • Room
    4.0

    The rooms were very large and roomy. Furniture is already somewhat older however nevertheless in a good condition. The bathroom was OK ONE and cleanly. The room had a television with German transmitters, a refrigerator in which one even water bottles and chocolate found. The rooms were cleaned each day and freshly referred each second day the beds.

  • Gastronomy
    5.0

    In a hotel also over 350 rooms there were really sufficient place and tables. The meal was on the whole completely OK ONE, it gave the same became however full often one always. Since the hotel was written off, it was when eating very much according to however that me not continued to disturb.

  • Service
    3.0

    The friendliness of the staff left to be desired strongly. Staff at the beach lunch made predominantly a tracing and left us for holiday-makers untouched despite long queue and boarded themselves only times. No German is spoken is naturally for 4 stars a hotel very bad and particularly for older guests very difficult. With a little English one can inform well and also complaints and lack in the rooms immediately repaired itself. The rooms were daily cleaned.

  • Sport & Leisure
    5.0

    The beach and the pool were the couches and sun screens are there free very cleanly and also. Also the animation was super, each evening gave it another program and also for the children gave it to enough maintenance and play possibilities. Before the hotel a mini golf area and a tennis court find direct for which one however to pay itself must. In the hotel there were also Internet entrance and Billardtische. (against fee)

  • Hotel
    5.0

    The hotel plant was simply super. That external area like for example: Pool and green belts were maintained and cleaned each day. Also the rooms were very roomy in a good condition and. The offer of the all inclusive was really good and sufficient. Only which disturbed was that the hotel was occupied by Russian fellow citizens predominantly and the staff did not speak German.

  • Location
    5.0

    The beach was direct at the hotel. Also the airport was to be achieved within 40 min. The place Elenite is arranged like a village with only 5 hotels. If one which to see and undertake wanted had one with the bus or taxi some kilometers to drive. (Is not expensive)

Close
Olga
Never again! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2010
The service staff was very friendly!! In our room 4 days air conditioning system did not function! It interested none. River was switched off mehre marks. To otherwise dirty towels, defective beach chairs, broken sun screens, always queue at the buffet, missing glasses. And nearly all children got ear inflammation. It is enough or? read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    2.3
    Quality of the beach
    2.0
    Child care or playground
    4.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    1.0
    Distance to the beach
    6.0
    Other leisure activities available
    2.0
Close
1