BEST WESTERN Hotel President(4 stars)

An der Urania 16 - 18 10787 Berlin View on map

Average rating

265 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.4
  • Service
    4.7
  • Location
    5.4
  • Food and Drinks
    4.5
  • Sport & entertain
    3.6
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135 reviews for this hotel sorted by travel date
Theofilos
A very good and comfortable hotel
  • Recommended hotel
  • Singles
  • Business trip
  • March 2014
A very nice city hotel with a very nice bar and service. Generally we spent 5 nights there and it was a comfortable and joyful stay. We really enjoyed the bar and the personel serving us. The reception was very helpful and very kind. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    2.5
    Quality of the beach
    1.0
    Child care or playground
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    1.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Dirk
Great hotel, well run, good location.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
The first impression of the hotel was good. When we arrived there, we first parked right outside the door and asked where we park. On the hotel's parking garage out, in the i drove, after the bags had dropped. The parking garage is very small with winding parking and some pillars. I luckily found a place. Costs €1 5.5/day Very nice welcome at the reception. Room at first glance clean and well maintained and a good size. Guests completely mixed. From young couples, to youth groups to families and also international. In general, the hotel made a very clean ... impression. Had 512 megabyte inclusive wlan volume and breakfast buffet. read hotel review
  • Room
    5.0

    Had a room to the roadside and despite much traffic, it was quiet. As already said, the first impression was very good, only in the detail it the one or the other flaw. Had in the shower on the joints mold, however still was in the framework, as it is probably difficult to avoid. The only free wall has a dark marks (shoes, bags or so). The mattress was a little too soft for our taste, but not negatively in the evaluation included, because you with a mattress not all can make right. Since i was ill, i had unfortunately a little time on the room spend and noted, that the alleged free blockbuster program didn't work. A call to the reception helped unfortunately not further. It was nice, that a kettle in the room was. So could i have regularly a hot lemon for the recovery. Because small flaws only 5 suns.

  • Gastronomy
    6.0

    There is a bar and a restaurant. Only ate at the breakfast buffet took part. This was included in the offer. Sunday it was very busy but all of the guests got nice seats. The food was plentiful. Rolls, toast, bread, different kinds of cheese and sausage, jam, salad, fruit, scrambled eggs and boiled eggs and quark, orange juice and mulitvitaminsaft there was everything you need for a good breakfast was offered. Everything was, if it was empty, promptly restocked (the scrambled eggs). Coffee pots stood on each table (we are not coffee drinkers). Only the cocoa, we have missed or simply ignored. Everything was clean and the tables were immediately after leaving cleaned and newly laid. Everything tasted perfectly.

  • Service
    6.0

    Very friendly and helpful in the reception area, dining and also the charwomen greet always friendly. Room was cleaned well.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The first impression of the hotel was good. When we arrived there, we first parked right outside the door and asked where we park. On the hotel's parking garage out, in the i drove, after the bags had dropped. The parking garage is very small with winding parking and some pillars. I luckily found a place. Costs €1 5.5/day Very nice welcome at the reception. Room at first glance clean and well maintained and a good size. Guests completely mixed. From young couples, to youth groups to families and also international. In general, the hotel made a very clean impression. Had 512 megabyte inclusive wlan volume and breakfast buffet.

  • Location
    6.0

    The location is ideal for all your requirements. Shopping in direct environment. Night life Berlin anyway (could do nothing, since i with arrival in the hotel was ill... Flu) Public transport links top. Bus 100 almost directly in front of the door.

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Jukka
Good value for money
  • Recommended hotel
  • Singles
  • City break
  • December 2013
I give 7,5 out of 10 pts. Some rooms need redecoration; carpeting is stained and worn-out and walls need repainting and during my last stay there was un unpleasant smell coming from the sewers. Location is excellent for shopping and sightseeing. Hotel restaurant is quite good not luxurious but reasonable good. Smokers are delighted for the lobby-bar where smoking is allowed. There is also parkinglot for motoring guests. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Katharina
4 stars?
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • December 2013
4 stars? Probably the hotel has seen better days. The carpets are faded, the furniture rather dated. The staff is very friendly. The breakfast is unfortunately not acceptable. The selection was very limited and was partly little reasonable. Toast was still frozen, the granola was a documented, undefinable mass. Very sad. The standard of a 4 star hotels, we must unfortunately say: sorry but this is no four stars! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Jimmy
Quite disappointing
  • Hotel not recommended
  • Singles
  • Business trip
  • September 2013
There were a number of bad experiences during my 2 nights stay at this hotel. First, most of the light bulbs in my room had to be changed when I arrived, the room was dark, and the bulbs did not work. The room itself was old and quite run down, the view was to an inner court yard. The Wifi was down for half of the stay and the only suggestion form the staff was to go to the reception of a neighbouring hotel and ask for wifi access from there. Drinks in the bar were rather overpriced. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Stefan
Not again
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2013
Good location-right on the kdw-room was not cleaned properly otherwise ok, beds were very soft-breakfast buffet for the price very poor, only standardwurst, very little selection! Unfortunately on arrival no parking as the parking garage publicly rented-no other parking available-very negative-when we finally, after driving around a parking lot got we had to stay there, because otherwise no more parking places has secured. Very musty unfriendly staff! F-you had to ask about all-was in other chains completely different read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    2.3
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Peter
Good location, great name, the usual standard
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2013
The Hotel Präsident has a large name, everywhere in the building are illustrations of major president to see, even the restaurant hei8t still the white house restaurant with a rather bombastic décor with houssen on all chairs. One is almost tempted to, to think, will soon introduce a us president again. But the best thing about this hotel is its location: not far from the Wittenberg-square with the legendary kadewe, nearby the liitzow-square, where many buses to reach, and close to the zoo. But it can hear the specialty-the presidential one can-on: actually the hotel is a normal Best Western-hotel ... in a completely normal city. The reception is professional cool and competent, the elevator to the room, the holder of a gold crown club card than upgrade allocated, works only once not, what even the random present sales hotel manager surprised. The room is quiet, well appointed, although the bed a little only with short ceiling is. The bathroom is sufficiently large and well equipped. The wi-fi worked well and quickly, the lighting is also good, only the curtains to the quiet inner courtyard is not so close, that the light of the morning hidden remains. In other words: acceptable international standard, as Best Western expect. Cheap is then again the price, of the performance ratio as a little under the other international chains is. read hotel review
  • Room
    5.0

    Usual size, sober decor, bathroom is sufficiently well equipped.

  • Gastronomy
    0
  • Service
    4.0

    Moderate, as mostly in international hotels in this class

  • Sport & Leisure
    0
  • Hotel
    4.0

    The Hotel Präsident has a large name, everywhere in the building are illustrations of major president to see, even the restaurant hei8t still the white house restaurant with a rather bombastic décor with houssen on all chairs. One is almost tempted to, to think, will soon introduce a us president again. But the best thing about this hotel is its location: not far from the Wittenberg-square with the legendary kadewe, nearby the liitzow-square, where many buses to reach, and close to the zoo. But it can hear the specialty-the presidential one can-on: actually the hotel is a normal Best Western-hotel in a completely normal city. The reception is professional cool and competent, the elevator to the room, the holder of a gold crown club card than upgrade allocated, works only once not, what even the random present sales hotel manager surprised. The room is quiet, well appointed, although the bed a little only with short ceiling is. The bathroom is sufficiently large and well equipped. The wi-fi worked well and quickly, the lighting is also good, only the curtains to the quiet inner courtyard is not so close, that the light of the morning hidden remains. In other words: acceptable international standard, as Best Western expect. Cheap is then again the price, of the performance ratio as a little under the other international chains is.

  • Location
    5.0

    The location is rather good, because nearby the zoo and at the same time nearby the tauentzins (with kadewe). From the airport easy to reach by bus, also from the main train station so convenient.

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Fabian
Four stars, the four stars worthy
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2013
The hotel is ideally located a few minutes from the underground station 'Wittenberg Platz' away. The room was absolutely the expectations accordingly. The treatment of the front desk staff was extremely courteous and helpful. It has a very cosy bar, also by a very nice lady served. The breakfast was good, whereas the scrambled eggs, as many of the other hotels, of something could (the problems the fresh scrambled eggs brings, for hotel-und tourismuskaufmann but known). Although i not a big fan of Berlin am, but i felt really good in this hotel. :-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Franziska
Perhaps again
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2013
The location of the hotel is in our opinion very good. The zoo even in walking distance and the kadewe ebenson. Within ten minutes is on to the first underground station. The room is in order. Unfortunately, the showers the whole bathroom under water. The staff's hospitality left to be desired. If you a voucher for a drink or other has one in our opinion down fynde treated. read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Hans
Good value for money
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
For a city tour a well suitable and located hotel with an excellent price-performance ratio. Especially pleasant: the direct location at the important underground station & quot ; Wittenberg Platz. read hotel review
  • Room
    4.5
    Cleanliness & linen change
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Quality of food and drinks
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Stephan
Never again
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2013
Front desk staff seemed overstrained. Air conditioning by 'heating' adjustable. Coffee in the afternoon not possible. Price-performance ratio was not correct. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
Close
Detlef
Short break
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2013
I will this hotel my next travel again. The room was very quiet and people at the front desk was extremely polite and helpful. I have around comfortable. read hotel review
  • Room
    4.5
    Cleanliness & linen change
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Quality of food and drinks
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Lars
Good hotel in a central location near gay area
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • May 2013
Very nice, large and clean rooms, free internet, and a small coffee bar equipped. read hotel review
  • Room
    6.0

    The rooms are very quiet, clean and tidy. I made the room feel a bit too large even to be. There was in every room free internet, and a free coffee and tea self-service bar.

  • Gastronomy
    0
  • Service
    4.0

    The service seemed very professional but cool.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Very nice, large and clean rooms, free internet, and a small coffee bar equipped.

  • Location
    6.0

    The hotel is located not far from the metro station Wittenberg Platz the lines 1-4. there nearby is the department store kadewe and the famous gay area of Berlin.

Close
Silke
Good hotel close to the Kurfürstendamm
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2013
My first vacation in Berlin i stayed in the Best Western president. Walking fast on Kurfürstendamm and so for me it is the ideal starting point. The size of the room was alright. The hotel is clean and well-kept. The gastronomy i a to the room ordered club sandwich didn't use it. It was plentiful and delicious. A nice hotel for a reasonable price. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Norbert
Central hotel in Berlin
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Typical gescäftshotel... Last time it is but unfortunately clearly worse (defects in the sauna area, general cleanliness). Probably too many tour groups. Otherwise location etc. Is ok. Also the price is for berlin standards alright. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
Close
Dagmar
Super city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We were very satisfied. Great hotel for a multiple day city tour in Berlin. Centrally located, all sights easy to reach. Suggestion: the"bar for the evening sundowner"should a nichtraucherbereich have! What are the issues sport, recreation and pool? The offers did not give it and are for a city hotel was also not necessary. read hotel review
  • Room
    5.5
    Cleanliness & linen change
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Quality of food and drinks
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Siegfried
Not good for a city break
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • March 2013
Once, but never again. Rent a parking space in our underground car park, since it is a public parking garage is, and therefore the parking garage constantly occupied. It is also the hotel management seemed to be designed more any debris or old/new baths, in the garage to store. Has in the morning at the breakfast buffet no friendly head waiter. Best not to address. The bed was worse than a old barrasliege. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Eugen
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Is somewhat older house but overall very positive phenomenon Very friendly staff and the location is very good with the easy access At public transportation read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.7
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Gisela
In the center of Berlin
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Close to church and kadewe with good connections to the public transportation, nice city hotel, but more upscale star hotel. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Joe
Did not supply advertised services
  • Hotel not recommended
  • Singles
  • Business trip
  • January 2013
Very Small Lift to top floor Did not clean my room on one day Only cleaned areas that are visible In room internet Business guest Heating was off when I checked into the room. Outside temp -5C. read hotel review
  • Room
    1.0

    I stayed in the best room. It was worse than a normal roon in a 3 star hotel. Very small, very old, decor was very old and needed an upgrade. i do not think the rooms have been refurbished for about 20 years. Dirty and old fittings in bathroom. Room cost €149/night, no breakfast. Very poor for the rate charged.

  • Gastronomy
    0
  • Service
    2.0

    Lobby day staff friendly. Night manager not knowledgeable. English Language OK Did not clean my room on 1st day Internet in Room - could not log on because too many guests were logged on. I booked this hotel because it had free internet in the room. I complained to night manager and he said nothing he can do about internet. he tried to log on on his Iphone and could not as internet too busy. He did not compensate me for breaking their contract with me by not supplying internet in my room. Next day i told day manager and she phoned the hotel manager. he did not reduce my rate as compensation and said i had to pay the full rate, even though i could not work in my room as there wa no internet.

  • Sport & Leisure
    0
  • Hotel
    2.0

    Very Small Lift to top floor Did not clean my room on one day Only cleaned areas that are visible In room internet Business guest Heating was off when I checked into the room. Outside temp -5C.

  • Location
    3.0

    Did not have time to look around. Was very cold.

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