Bergkristall Natur & Spa Hotel(4.5 stars)

Willis 8, 87534 Oberstaufen Show map
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Average rating

5.7/6

451 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.8
  • Service
    5.9
  • Location
    5.4
  • Food and Drinks
    5.9
  • Sport & entertain
    5.5
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263 hotel reviews in Englishsorted by travel date
Doreen
Great hotel

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Great hotel, beautiful rooms, very friendly staff completely a very lovely vacation. Unfortunately, we can the food not evaluate, there we the schrothkur had booked. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ulrich & Birgit
A great hotel with a heart and soul

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Gorgeous location; all areas of the hotel, such as, room, restaurant, lounge, terrace and spa area top; sauna and pool area without comparison. Excellent cuisine, owner family and the staff was very welcoming and cordial. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martin & Marianne
In good hands - we will be back

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2013
The weather no ideal week caught. This hotel offers such a large beneficial, that bad weather for a perfect holiday adds. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Jacqueline & Markus
Welcome home!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
Very nice, informally run, hotel, at the turn of the right one the feeling 'welcome at home '! The hotel left absolutely no wishes open : informal atmosphere, modern rooms, excellent cuisine! read more
  • Room
    6.0

    Different categories possible, also the elder rooms ( hochgrat ) are recommendable - comfortable are of course the newer room! (this time we had the wohnappartement hochgrat and were very satisfied)

  • Gastronomy
    6.0

    Short and crisp : very delicious, very courteous service-great!

  • Service
    6.0

    I count just everything on, what does not fit: ' Finished! :-)

  • Sport & Entertainment
    6.0

    Here is for everyone which required: curling, guides hikes, snowshoe, water aerobics, pilates and and and

  • Hotel
    6.0

    Very nice, informally run, hotel, at the turn of the right one the feeling 'welcome at home '! The hotel left absolutely no wishes open : informal atmosphere, modern rooms, excellent cuisine!

  • Location
    6.0

    Somewhat remote from the large commotion, but quiet and with a fantastic view of the mountains. To Oberstaufen about 800 meters, with the shuttle bus in a very short time to create (if one from the hotel out)

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Ursula
Be comfortable and arrival

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
We were for the first time after the renovation the wellness area again in the rock crystal and i have to say, one thing is certain - we would come back again and again. My husband and i have us so well and very good relaxed, the wellness area with its panoramic swimming pool, the view over 4 countries and the deer antlers is not more to beat. Food was excellent. On arrival i had headaches, the staff were immediately very hard for me and i was after a few hours again good. Because of the informal entertainment and care ... of the family lingg we felt immediately well. If one comfortably runs you are in 30 minutes in Oberstaufen, where it a few nice shops and cafes. We felt here in the Hotel Bergkristall very comfortable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Lilo
This hotel leaves nothing to the imagination!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
The welcoming at the reception is very friendly and accommodating. The hotel lies beautiful on the slope, away from the street with a magnificent view of the allgäu alps and the alpstein. The rooms are bright and spacious. The spa area with the heated outdoor swimming pool leaves nothing to the imagination. There is a varied programs. The cuisine is exquisite and the wine prices are moderate. The hotel is in all areas great and very recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Markus
Very beautiful hotel, all really friendly!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
We were three times now on wonderful rock crystal and can only the best recommend. I am sure it not the last visit by my wife and myself rock crystal was. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Love on the first glance

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
A wonderful hotel, which we by accident before 4 years ago. Since that let each year in january or february the soul baumeln. Family lingg this house lovingly decorated, that be comfortable is pre-programmed. The new spa area (middle 2012 built) is spectacular. A panorama sauna from the deer watch, a heated outside pool in the one in the allgäu mountain world swims are just some highlights. The geniesser full board with breakfast buffet, lunch; afternoon cake and a 5 course dinner menu leaves nothing to the imagination. The balanced wine list goes without saying. The service in the entire ... place is very friendly and has in any case an ear to lend for our wishes had. In addition the hotel offers a free weekly programme with several events a day. Also here something for every taste. One thing is for sure, we will be back read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Lisa
Relaxation and be comfortable

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
In the rock crystal feel the guest immediately comfortable and informal reversed. The new spa area and the creative meal times make the stay a sustainable experience read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Oliver
Wellness vacation in paradise, couldn't be better!

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2013
The best hotel, i know, to genießerurlaub, wellness vacation or schroth treatment to make. You feel good straight away in good hands, the hospitality is proverbially excellent. You feel, that everyone gladly works. The owner family is extremely committed to their guests and the new wellness area is very nice became. The spa room are very recommendable, as the genieserpension to Michel montiniac. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andrea & Mark
Wonderful place in Oberstaufen

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
Hotel with wellbeing atmosphere and very personal touch Holidays like in paradise. Staff very friendly and polite. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gudrun
Personally managed hotel with service and comfort

  • 5.3 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • December 2012
Good service, there are many benefits without calculation offered, the food is excellent and plentiful, The leisure time offers versatile, the spa services and in particular Ayurveda from competent employees and the cosmetics of trained staff are provided. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Other leisure activities available
    5.0
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Elisabeth
Very suitable for a time out

  • 5.6 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2012
This was my 5. stay at this hotel, appreciate very much the staff's hospitality, as well as the amazing kitchen read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Jacqueline
Best wellness holiday

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
It was a wonderful holiday in entering of the hotel you had the pure holiday feeling. Always a vacation worth read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Norbert
We will be back

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2012
For the 4. time in the bergkristall, and we will be back. The new sauna and a heated outdoor pool-both with a mad panaormablick are the icing on the cake for this unique family-run hotel. That the staff, the kitchen, the rooms simply brilliant are, must not also be mentioned. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Marianne
Warmth and hospitality

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
The atmosphere is very warm and cozy, it is easy and it is the quality upscale. You feel extremely comfortable and is in the best way umsorgt. The service is very accommodating and friendly! Very recommendable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Angelika
Feel good hotel - detached from the hustle and bustle of eve

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
A feel good vacation on the whole line, %blank% family, staff, the service/attention is excellent. We had a wonderful christmas like in a private family with excellent feast with matching music. New year's eve was a great party with pleasant people, great conversation, the be comfortable was a guest to feel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Uwe
Relaxation in the snow

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
We were after september a kurzerholungsurlaub as from the first second on comfortable and directly with the recovery begun. The atmosphere the white winter landscape system contributed to it. To chill out and be spoiled to spoil for us there were no better than the bergkristall. To highlight the excellent work, the ladies and the gentleman from the spa area have done. That was total relaxation. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ruth
Deceleration pur

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Whoever fastest way relax wants, should the paradise of bergkristalls not to be missed. The spa area is hardly to exceed, the food (the schrothessen!) Excellent, the whole team competent and friendly. When the renovation for more rooms with internet access (if you all want to use) is finished, then there is also for furnishing of the rooms (tv, internet...) Full marks. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ellen & Jean-Pierre
A wonderful place to be comfortable and relax

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
This was our 3. time in the bergkristall and are again and again filled with new enthusiasm. The family lingg is a wonderful host and leads this hotel with heart and soul : you feel simply very probably! A wonderful place to be comfortable and relax coupled with culinary delights. We are already looking forward to our next stay in november. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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