2 reviews for this hotel sorted by travel date
Kinda works out of the ski-season
- Recommended hotel
- Countryside & spa
- August 2015
The hotel is located on the route to the Snezhanka tower, so it's one of the higher hotels in Pamporovo. We visited during the off-season, but even then the weather was rather mixed - sunny during the day and very chilly at any point when there was no direct sunlight or a gust of wind appeared. The room was fairly spacious, as bringing a baby cot and not taking the time to sort out all our luggage still didn't eat all the space in it. The service was good overall (all requests handled, but nothing to write home about). The ... pool is pretty small and its curvy shape and narrow depth were not ideal for swimming. The food was a slight disappointment - it was satisfactory, but some items were worse than bland. I noticed yesterday's fried potatoes being "recycled" in today's dish which was kinda puzzling. Overall the hotel left us with a mixed feeling, although it looks like it's a great proposition during the season.
Worst case archived
- Hotel not recommended
- Skiing and winter sports
- January 2012
This is family K. I cannot understand the good comments. I which in many hotels around the world, but this was the worst case scenario. Our experience was really extreme bathroom. The hotel is 4 kilometer from the village center. That means you need minimum 20 euros for the taxi, if you don't want to the, fromentertainment' in the hotel, there is nothing. Ad 20 euros to the price to hotel. For some days we are alone (high season!) in the hotel, they switched the insulated down, it is because the money, to heat a big hotel for 2 persons. ... I spoke with the management and the interbank borrowing offered us 20 people next day. I what more skindeep 20 people for the 4 days. But what nobody coming? I would change the hotel, when I know, that I m alone. The cooked for us alone, (no buffet, like before). We can't eat the food, because what it frozen and them' out-what it is burned. Everything is in bathing much oil. In the morning we promulgado 10 minutes for the bus to the lifts, the bus which going, but what nobody other persons there. We are 30 minutes for the bus skindeep, nobody what talking to us. We asked, but the lady by front desk didn't answer us, she said to my supervisor, we are to late, that what's called a taxi weekend. In 8 days I have never seen somebody 's smiling, this is the important thing for sheets main hotel, they really arrogant what, we don't feel comfortable there. They give you the feeling, you disturb them. Pleas when you need a special bathroom experience, us this hotel, for all others: don't use this hotel extreme! A by the way, I tried to use the'sauna'. Terrible. It was not to relax, the tourists lout. I asked talk very lazy 2, talking women (mass agee) for towels, they didn't understood me. The guest took their sweat to the benches and in the hot stones, it was really smelling.