Hotel MPM Kalina Garden(4 stars)

SUNNY BEACH RESORT 8240 Sunny Beach BG View on map

Average rating

339 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    4.7
  • Location
    5.3
  • Food and Drinks
    4.7
  • Sport & entertain
    4.9
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97 reviews for this hotel sorted by travel date
Bettina
Friendly, welcomed, ideally located hotel!
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
Staying at the Bulgarian Riviera was part of our Eastern Europe trip. Did the booking last minute directly to the hotel. Simple process to go through and catch a good deal. Hotel has a very convenient location for exploring the resort, going to the beach every day and enjoying the night life. Reasonable all inclusive package and every day noticed smiling staff in the restaurant and bars. Will definitely visit again, hopefully next year ! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Владислав
Hotel MPM Kalina Garden!
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
Remarkable hotel, a personnel is pleasant always with a smile, kitchen the very various was liking to all even children. Every day animation worked with children and adults. All very pleased! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Svetlana
Great holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
Great value for money.The hotel is most oriented for youg people and party groups.The hotel is preaty quiet, but the surounding area is very loud and noisy.Party drunk groups are passing around the hotel with screams during the night. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Veronika
Super hotel in a great country!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
I want to recommend Hotel Kalina Garden to all tourists who want a hotel with great location and service! Me and my family enjoyed the pool, the animation team and also the room ! It was big and clean- for the price even excellent. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Monika
Super hotel, in my oppinion - six stars!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Everything is very, very good! Super hotel, in my oppinion - six stars! The animation (dancing, sports, fun) deserves ten stars. I hope next year to come back here !! Me and my daughter really like everythingin Kalina Garden. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Igor
Next year - back here!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
It was great to come to Bulgaria and especially to Kalina Garden in Sunny Beach ! Fabulous hotel for not very high price and located near the beach and centre, but not very noisy. It is good for families but for young couples too ! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Olga
All my family likes staying in this hotel. Thanks!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Hello, i am staying in MPM Kalina Garden Hotel for three weeks. In general I like the hotel: location is ok-not so noisy in the evening. Good entertainment programe - everyday different show. My daughter likes your kids` club and discos in the evening. But i want to offer to improve kids` zone outside and kids menu. Somethimes the food is saulty. Good and friendly staff. Proffessional work of animators (especially Sergy and Ani). All my family likes staying in your hotel. Thank you! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Evgeniy
One of the best hotels we have ever seen!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We were in the hotel fom 12th to 19th of July. We`ve arrived at 20.45 and the end of the dinner was at 21.00, so we managed to eat some food. After that, we asked for extra bed for our child, she is 1 year old, and they gave us extra bed for free !! Abot the food:it was good. Abot the administrators: very helpful!! Abot the room: very clean, we have everything we need, even refrigerator was there. Conclusion: one of the best holtels we were at ! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Galina
Very nice experience in Hotel Kalina Garden
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We are family coming to have a great holiday and we really did! It was amazing and really comfortable! The service and animation for the kids were great! The room was big, clean and with everything we needed! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Nazarii
My experience in Kalina Garden
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
I was in Kalina Garden Hotel with my family in July and it was amazing ! The hotel is rally good beacuse it is not very far away from the beach and it is near the centre of Sunny Beach and the busstation ! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Mark
We had a nice stay archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Pretty decent hotel Sonnenstrand. We found it to be neat and clean. 6 stories high and the reception area was bright and friendly. We had booked all inclusive and were fully satisfied. read hotel review
  • Room
    5.0

    The room was clean and relatively spacious. The only negative was, that our room fitted carpets had (we found not so hygienic) otherwise, the room was in good condition, the air conditioning, tv, hair dryer, etc. Worked well.

  • Gastronomy
    5.0

    In the dining room was despite the many guests relatively quiet. The buffet had a large selection and it was always alternation in the courts. We liked it actually very good.

  • Service
    6.0

    The staff in the kalina garden was helpful and friendly. Most spoke english and a little german. The child care and the entertainment was also in german, as we saw. Our room was cleaned thoroughly every morning. The entertainment was nice and never pushy decorated.

  • Sport & Leisure
    5.0

    The spa offers at the hotel is quite cheap and good. Otherwise we did not much done, since we were often at the beach. The outdoor area in the kalina made on us a very good impression.

  • Hotel
    5.0

    Pretty decent hotel Sonnenstrand. We found it to be neat and clean. 6 stories high and the reception area was bright and friendly. We had booked all inclusive and were fully satisfied.

  • Location
    6.0

    The hotel lay not far away from all the shopping and bars. Beach was can be reached very quickly. Public transport we didn't use, therefore no review on that.

Close
David
Wonderful vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Wonderful vacation because I recommend it will, every day there was new different dishes, the cleaning crew is constantly clean. Hotel room was very big, ok one two small eyesores in the room but since one can confidently through way see. The anemationsteam has every day from the morning until the evening great atmosphere widespread, every hour, they have since vacations new games! Our summary the reports we are inside, no only is true. We will definitely the next years spend another vacation there. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Susanne
Hotel is with drawbacks okay archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
The dining room and the pool bar were of hygienic an impertinence. In the field of drinks station in the dining room prevailed always chaos, the staff were only for clearing of the tables since, for so lots of people in the hotel there was in the dining room not enough staff and no leadership. Same goes for the pool bar, from cleanliness nothing was to be felt. Ground and tables stuck. One must show evenly a blind eye. The pool, the weather, the beach and the area these circumstances compensated. The hotel in our opinion so only partially recommendable. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
Close
Simone
My experience! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2012
In the rough, it was okay if you're not fussy, just with a couple downsides... See reviews! Pool bar leaves a lot to be desired, in every aspect. If you would like to book 'please', but expected not too much. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Bernd
Not recommendable! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Bad service, lack of cleanliness, worn things. We have a night stayed in this hotel, then the hotel changed. The rooms were schnmutzig, and worn. The staff unfriendly, the food an impertinence. All inclusive meant, that you had to wait until everything was toppled, which partly up to hours could. read hotel review
  • Room
    2.0

    Not clean Worn, partly broken Fly screen on the door broken, carpet except for the subfloor worn.

  • Gastronomy
    1.0

    The buffet only obligatory new, so were then new food not about with dne old changed, but simply on the old to tilt. ( in case still which from the old was there)

  • Service
    1.0

    Staff reacted irritated, communication on Engleisch impossible. Service quantity.

  • Sport & Leisure
    0
  • Hotel
    1.0

    Bad service, lack of cleanliness, worn things. We have a night stayed in this hotel, then the hotel changed. The rooms were schnmutzig, and worn. The staff unfriendly, the food an impertinence. All inclusive meant, that you had to wait until everything was toppled, which partly up to hours could.

  • Location
    5.0

    The location is good only a couple of minutes to the beach.

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Kate
Terrible hotel, save yourself a lot of trouble archived
  • Hotel not recommended
  • Friends
  • Beach holiday
  • August 2011
The hotel is quite big, 6 floors – but only one elevator works! My friend and me got a room on the first floor, above the reception. When we were using the shower the pipes were leaking and flooding the reception, so they asked us not to use the shower! We waited 2 days for a change of rooms and had to constantly remind the receptionist about it, he didn’t care! After a few days we had a problem with hotel towels, the cleaning lady took them and didn’t leave any new. At the reception they said we lost them ... and they made us pay 40 euro for them or they wouldn’t give our passports back! Seems impossible? It’s just the start! read hotel review
  • Room
    3.0

    The sheets and pillow cases are dirty, the doors leading to the room wouldn’t close without a huge bang (which was making the neighbors angry) and the bathroom handle was constantly falling off. Besides that the room is rather big, with a joined bed, a nice sofa, a tv and a fridge. The bathroom is also big and rather comfortable as well as the balcony.

  • Gastronomy
    1.0

    The food is dreadful, every day the same, the meat is undercooked – it gives you stomach trouble. We had all inclusive – and regretted it dreadfully. Outside the hotel food is good and rather cheap, and after 3 days we just couldn’t stand the hotel food. The same goes for the alcohol. It’s not original, it’s being poured to the original bottles of Savoy but you don’t really know what it is and it tastes horrible.

  • Service
    1.0

    The staff is rude and incompetent, only the bartenders were nice, probably because we are girls. When you go to the reception to complain about anything they don’t really care, hardly anyone speaks English! When you want to see the manager they bring you someone looking like a cleaning lady who is absolutely incompetent and speaks only Russian.

  • Sport & Leisure
    1.0

    no such thing exists in that hotel

  • Hotel
    1.0

    The hotel is quite big, 6 floors – but only one elevator works! My friend and me got a room on the first floor, above the reception. When we were using the shower the pipes were leaking and flooding the reception, so they asked us not to use the shower! We waited 2 days for a change of rooms and had to constantly remind the receptionist about it, he didn’t care! After a few days we had a problem with hotel towels, the cleaning lady took them and didn’t leave any new. At the reception they said we lost them and they made us pay 40 euro for them or they wouldn’t give our passports back! Seems impossible? It’s just the start!

  • Location
    5.0

    The only advantage of the hotel is it’s location – in the strict centre of the town. But if you plan a family holiday – it gets very loud in the evening.

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Eddi
Holiday sun archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • August 2011
At the beginning skeptical. We read the reviews. Very surprised after arrival. Nice welcome. Great large room with pool view in the fifth floor. Service in the restaurant and bar were very polite and friendly. At the reception German was spoken. The room was clean. Food was typical for the country. There were two beautiful weeks. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Yvonne
For party, great hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2011
We were with 4 girls since, and we the vacation loved it. The hotel is from the rooms forth, well equipped. The showers are so big, to 5, would have showers can go. The service was every day and everything thoroughly cleaned and also things again properly and even the ashtray emptied xd. The beds were every day freshly made and the size of the room is' abnormally large ' so we could loosely with 7 people in the room drink-) we had the balcony luckily in sight of the pool, it was every day even amusing, the people ... by the pool to beobachtenm, because some really only mist in the head had. The staff were every day tried hard, everything to make. The hotel owns a private kiosk, was very advantageous for us was, since we only half board had booked. However in Bulgaria enough also perfectly breakfast, there the food not in our Interest and some really Schmeiße tasted. The selection was also nothing special large, but the dining room was always clean. If you are looking for the disco came home, you could be noisy, and it was no one is complaining, so as mentioned to party, great hotel:-) read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Tanja
Never again Kalina garden... archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
Never again in this hotel! We only ended up there, because our hotel, which we had booked six months ago, was overbooked? The hotel is not suitable for children. It is very noisy during the night between two and six o'clock and the hotel staff took care of that at all! In the area would love to come back again and again, a large detour around the hotel! For party people is the Hotel super! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    3.5
    Quality of the beach
    6.0
    Child care or playground
    2.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Celine
Never again Kalina garden archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The all inclusive offer is the amount. The food is inedible. One of the cleaning ladies on Bulgarian turned on. Outside of the hotel are that the people are not nice. This hotel doesn't deserve four stars. read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.8
    Quality of the beach
    4.0
    Child care or playground
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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