Hotel MPM Kalina Garden(3.5 stars)

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Average rating

251 hotel reviews

    Rating by categories

  • Hotel in general
    3.3
  • Room
    4.6
  • Service
    3.3
  • Location
    5.0
  • Food and Drinks
    3.3
  • Sport & entertain
    3.6
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86 hotel reviews in Englishsorted by travel date
David
Wonderful vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Wonderful vacation because I recommend it will, every day there was new different dishes, the cleaning crew is constantly clean. Hotel room was very big, ok one two small eyesores in the room but since one can confidently through way see. The anemationsteam has every day from the morning until the evening great atmosphere widespread, every hour, they have since vacations new games! Our summary the reports we are inside, no only is true. We will definitely the next years spend another vacation there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Susanne
Hotel is with drawbacks okay
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
The dining room and the pool bar were of hygienic an impertinence. In the field of drinks station in the dining room prevailed always chaos, the staff were only for clearing of the tables since, for so lots of people in the hotel there was in the dining room not enough staff and no leadership. Same goes for the pool bar, from cleanliness nothing was to be felt. Ground and tables stuck. One must show evenly a blind eye. The pool, the weather, the beach and the area these circumstances compensated. The hotel in our opinion so only partially recommendable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
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Simone
My experience!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2012
In the rough, it was okay if you're not fussy, just with a couple downsides... See reviews! Pool bar leaves a lot to be desired, in every aspect. If you would like to book 'please', but expected not too much. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Bernd
Not recommendable!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Bad service, lack of cleanliness, worn things. We have a night stayed in this hotel, then the hotel changed. The rooms were schnmutzig, and worn. The staff unfriendly, the food an impertinence. All inclusive meant, that you had to wait until everything was toppled, which partly up to hours could. read more
  • Room
    2.0

    Not clean Worn, partly broken Fly screen on the door broken, carpet except for the subfloor worn.

  • Gastronomy
    1.0

    The buffet only obligatory new, so were then new food not about with dne old changed, but simply on the old to tilt. ( in case still which from the old was there)

  • Service
    1.0

    Staff reacted irritated, communication on Engleisch impossible. Service quantity.

  • Sport & Entertainment
    0
  • Hotel
    1.0

    Bad service, lack of cleanliness, worn things. We have a night stayed in this hotel, then the hotel changed. The rooms were schnmutzig, and worn. The staff unfriendly, the food an impertinence. All inclusive meant, that you had to wait until everything was toppled, which partly up to hours could.

  • Location
    5.0

    The location is good only a couple of minutes to the beach.

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Kate
Terrible hotel, save yourself a lot of trouble
  • Hotel not recommended
  • Friends
  • Beach holiday
  • August 2011
The hotel is quite big, 6 floors – but only one elevator works! My friend and me got a room on the first floor, above the reception. When we were using the shower the pipes were leaking and flooding the reception, so they asked us not to use the shower! We waited 2 days for a change of rooms and had to constantly remind the receptionist about it, he didn’t care! After a few days we had a problem with hotel towels, the cleaning lady took them and didn’t leave any new. At the reception they said we lost them ... and they made us pay 40 euro for them or they wouldn’t give our passports back! Seems impossible? It’s just the start! read more
  • Room
    3.0

    The sheets and pillow cases are dirty, the doors leading to the room wouldn’t close without a huge bang (which was making the neighbors angry) and the bathroom handle was constantly falling off. Besides that the room is rather big, with a joined bed, a nice sofa, a tv and a fridge. The bathroom is also big and rather comfortable as well as the balcony.

  • Gastronomy
    1.0

    The food is dreadful, every day the same, the meat is undercooked – it gives you stomach trouble. We had all inclusive – and regretted it dreadfully. Outside the hotel food is good and rather cheap, and after 3 days we just couldn’t stand the hotel food. The same goes for the alcohol. It’s not original, it’s being poured to the original bottles of Savoy but you don’t really know what it is and it tastes horrible.

  • Service
    1.0

    The staff is rude and incompetent, only the bartenders were nice, probably because we are girls. When you go to the reception to complain about anything they don’t really care, hardly anyone speaks English! When you want to see the manager they bring you someone looking like a cleaning lady who is absolutely incompetent and speaks only Russian.

  • Sport & Entertainment
    1.0

    no such thing exists in that hotel

  • Hotel
    1.0

    The hotel is quite big, 6 floors – but only one elevator works! My friend and me got a room on the first floor, above the reception. When we were using the shower the pipes were leaking and flooding the reception, so they asked us not to use the shower! We waited 2 days for a change of rooms and had to constantly remind the receptionist about it, he didn’t care! After a few days we had a problem with hotel towels, the cleaning lady took them and didn’t leave any new. At the reception they said we lost them and they made us pay 40 euro for them or they wouldn’t give our passports back! Seems impossible? It’s just the start!

  • Location
    5.0

    The only advantage of the hotel is it’s location – in the strict centre of the town. But if you plan a family holiday – it gets very loud in the evening.

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Eddi
Holiday sun
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • August 2011
At the beginning skeptical. We read the reviews. Very surprised after arrival. Nice welcome. Great large room with pool view in the fifth floor. Service in the restaurant and bar were very polite and friendly. At the reception German was spoken. The room was clean. Food was typical for the country. There were two beautiful weeks. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Yvonne
For party, great hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2011
We were with 4 girls since, and we the vacation loved it. The hotel is from the rooms forth, well equipped. The showers are so big, to 5, would have showers can go. The service was every day and everything thoroughly cleaned and also things again properly and even the ashtray emptied xd. The beds were every day freshly made and the size of the room is' abnormally large ' so we could loosely with 7 people in the room drink-) we had the balcony luckily in sight of the pool, it was every day even amusing, the people ... by the pool to beobachtenm, because some really only mist in the head had. The staff were every day tried hard, everything to make. The hotel owns a private kiosk, was very advantageous for us was, since we only half board had booked. However in Bulgaria enough also perfectly breakfast, there the food not in our Interest and some really Schmeiße tasted. The selection was also nothing special large, but the dining room was always clean. If you are looking for the disco came home, you could be noisy, and it was no one is complaining, so as mentioned to party, great hotel:-) read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Tanja
Never again Kalina garden...
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
Never again in this hotel! We only ended up there, because our hotel, which we had booked six months ago, was overbooked? The hotel is not suitable for children. It is very noisy during the night between two and six o'clock and the hotel staff took care of that at all! In the area would love to come back again and again, a large detour around the hotel! For party people is the Hotel super! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Celine
Never again Kalina garden
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The all inclusive offer is the amount. The food is inedible. One of the cleaning ladies on Bulgarian turned on. Outside of the hotel are that the people are not nice. This hotel doesn't deserve four stars. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Thorsten
Party hotel for young people
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • July 2011
The first and last time at this hotel. There are better hotels at the sun beach. But the food in the restaurants in the surrounding area is very good and cheap. There you need no all inclusive! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Imre
Only suitable for partying young 18-25 years
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
With 43 years too old for this hotel. There were very many young people all day and all night parties partying. So there is no alcoholic mixed drinks at the bar, because the pool was empty. Tanked, the partying young people on the balcony into the night away. A lot of fun with the night's sleep. If older guests were there, there were mostly polish or Russians. The hotel as they were five stars hotel's offers. I give it two stars of the hotel Kalina garden and nothing more. The cleaning lady of our (rooms kept clean has), is the ... worst restaurant I've ever had in a hotel. When we got our room were hairs and crumbs on the floor (carpets). They were still on the floor after two weeks. The same was on the flushing to see. Friendliness know the bulgaren does not. Tour operators and where is it? read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.7
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
Hotel for party vacation OK, food was poor
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • June 2011
Food is very mangellhaft , tasted. not many things more inedible. I would take no all inclusive in the hotel in the surrounding restaurants eat. Room are totally OK. are only minor defects such as, for example, it is no remote control for the TV, Cleanliness in the room is also Okay, the cleaning ladies are very helpful and efficient! It speaks in the hotel unfortunately no German, Only the lady behind the counter was very nice money! Otherwise you could also something more friendliness opposite the guests wish! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Daniela
The hotel is a catastrophe
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2011
June 2011 were in there, not to recommend the hotel. Room are OK. The food was found inedible, each day the same. Tables were dirty. Waiters cleared the food just your table. all inclusive not good, on bracelets is not respected, tourists with other colors avail oneself also just at all and no one pays on it. Poor service, hardly anyone can understand German or not as an aside. Would never go to this hotel again read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Daniel
Great place archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2010
All in all it was super nice everything was ok... Food, drink, room few small drawbacks one must make but no dramatic... Cheap and good! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Horst
Yes No sun Hotel archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2010
All inclusive need not. The food was always the same. In the bar there was only plastic cups, glasses were not cleaned, only flushed, if at all.! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Silvia
Never again Kalina garden! archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2010
Never again this hotel! It's dirty and unfriendly and there are no complaints for children! The food is horrible. The tablecloths were not changed, the cups and glasses were dirty, as was everything else! It does not have a star! read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Sandra
All in all was ok archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2010
The hotel is in need of a renovation. Elevators, pool and "kids club" more than poor. The elevators in the hotel are not enough for the quantity of guests, as it's usually 2 of 3 lifts out of order. Also the umbrellas as well as the pool chairs at the pool in a very good condition (not really use updating). The staff is friendly and nice (not like many reviews posted). You should than vacationers polite and nice across the street from the staff. We had no problems at all - even without a tip. The rooms were clean and ... tidy. The towels were changed every day. The drinks at the all-inclusive bar were ok. Here the staff was also nice and friendly. All in all the holiday was ok. You should see here we got the value for money. What we now in the summer holiday for all inclusive paid (Euro 700,00 for 2 weeks) is perfectly acceptable. The most negative thing in this holiday was the food. Breakfast was alright, lunch one evening, but absolutely awful. From 1100pm was quiet in the hotel, we had no complaints. So the most of the negative reviews here in the network, are very high. Most guests came from Italy, Israel and Eastern Europe. Less Dutch, German and English. read more
  • Room
    5.0

    The rooms were large and clean. The bathroom was clean and the shower big and very clean. The furniture is worn out (the hotel didn't eat more the newest). The hotel is under construction and then was never something to it.

  • Gastronomy
    2.0

    The dining room was clean. Tables were cleared quickly. The breakfast was ok. Lunch - was tolerable dinner - absolutely awful

  • Service
    5.0

    The staff at the reception and in the gastronomy area was very nice. The housekeepers were also very friendly. We had a complaint because of the air conditioning, also taken care of immediately and the errors.

  • Sport & Entertainment
    1.0

    Sports and entertainment at the pool is non-existent.

  • Hotel
    3.0

    The hotel is in need of a renovation. Elevators, pool and "kids club" more than poor. The elevators in the hotel are not enough for the quantity of guests, as it's usually 2 of 3 lifts out of order. Also the umbrellas as well as the pool chairs at the pool in a very good condition (not really use updating). The staff is friendly and nice (not like many reviews posted). You should than vacationers polite and nice across the street from the staff. We had no problems at all - even without a tip. The rooms were clean and tidy. The towels were changed every day. The drinks at the all-inclusive bar were ok. Here the staff was also nice and friendly. All in all the holiday was ok. You should see here we got the value for money. What we now in the summer holiday for all inclusive paid (Euro 700,00 for 2 weeks) is perfectly acceptable. The most negative thing in this holiday was the food. Breakfast was alright, lunch one evening, but absolutely awful. From 11 :00pm was quiet in the hotel, we had no complaints. So the most of the negative reviews here in the network, are very high. Most guests came from Italy, Israel and Eastern Europe. Less Dutch, German and English.

  • Location
    5.0

    Central location - great for young people. 2 Minutes from the strip. The beach is about 10 minutes.

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Martin
Friendly from the outside but inside?! archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2010
The first day of my trip was enough to this hotel reviews effect. We arrived at 8 August early at eleven and are not even in the hotel. We were often pointed out that the 'check-in' for my hotel room was only 14 hours, as I had the audacity to ask if I at least my 'all in' small band was told me I needed to get to but I could wait 14,30 me my food or completely understandable in 38 degree buy my coke. Although I did not had booked half a day ☺ the people had making ... sure that we also missed the lunch, until 2:30 P. M. So that was the first day. to further the hotel is quite old and worn out except for the pool (the was totally dirty, because there is no shower.) but everything was clean and the hotel room was cleaned properly. The bar at the pool was more or less a calling room to put behind the counter cable installations and hoses. finally, you have to say the except for the language and communication was the staff friendly and nice if you have a few cents in the tip box threw the bellhops. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    2.0
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Nicole
Moldy bread, moldy room. archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2010
At first glance everything was quite nice. However, you should really look carefully. We arrived at the hotel at 9 in the morning, but could not have breakfast, as we could check in until 2PM. The first room we had was moldy on a wall. The second room had a connecting door to the next room, which was not completed. There was also a TV on each side of the door of the hotel, which was very lärmbelastend as our neighbors seem very noisy watch TV all night. read more
  • Room
    2.0

    The room was very large. & except for the connecting door in order. The bathroom was also big, especially the shower. But the shower door didn't fit properly to make the toilet brush & the railing was missing.

  • Gastronomy
    1.0

    On the first morning there was moldy bread for breakfast, which wasn't appetizing! The next few days searching for breakfast you have to find something really edible. The orange juice machine was very dirty, so that you make it not really wanted to drink something. In the evening there was always the same. Unless we were maybe two dishes prepared with other things. Unfortunately you couldn't even with fries (there was not) or spaghetti (cold & overcooked) find enough to eat. Also in the evening the bread was often moldy. Cleanliness left a lot to be desired. The table cloths were only with Handfegern swept & won't be changed. If ever turned over.

  • Service
    1.0

    After our complaint of our first room, the front desk staff was very (! ) RUDE. The manager also stated that it was not his problem. The staff in the gastronomy area was not very motivated & cleared also only after 10 minutes the dirty dishes. The cleaning is only the most necessary (& not even the). We got clean towels every day, which sometimes were dirty. It has also taken trash (there was no trash can in the room, so we had to get bags, so that we could collect the trash anywhere). Unfortunately, it wasn't really vacuumed & the bed sheets weren't changed. The shower was also no times a week after purified, so that we had our own beach, because of the sand.

  • Sport & Entertainment
    1.0

    The pool was on the first look. However, you should take exactly where it force. They were all the tiles broken and at the Ablaufgittern once again or missing items are high. If you go up to the site of the pool area, there is a strong chlorine smell, which is actually saying that the pool is dirty (which he was). However our rep said that meant the pool clean. The beach chairs at the pool were often broken which resulted just down the headboard slammed ... Also the umbrellas were very limited.

  • Hotel
    2.0

    At first glance everything was quite nice. However, you should really look carefully. We arrived at the hotel at 9 in the morning, but could not have breakfast, as we could check in until 2PM. The first room we had was moldy on a wall. The second room had a connecting door to the next room, which was not completed. There was also a TV on each side of the door of the hotel, which was very lärmbelastend as our neighbors seem very noisy watch TV all night.

  • Location
    4.0

    The location is quite central. The beach was about a 5 - 7 minutes. & On the way there were plentiful shopping.

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John
Kalina garden is okay to fine archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2010
Even the hoteltester by Vox was there and also had a lot of the hotel. The food and drinks are lower level. In all the corners and edges there is partly broken in the hotel, where you could get hurt. The palm middle of the pool is a dry Mace, had been there for years apparently dried up. At the reception, one have to be patient and try not to use the elevators, otherwise you could just a few hours spend his holiday in the elevator. The rooms are not clean and not cleaned whether you tip or not :( read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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