Hotel Koala Garden Suites(3 stars)

Geminis 2, Campo Internacional Show map

Average rating

130 hotel reviews

    Rating by categories

  • Hotel in general
    4.1
  • Room
    4.5
  • Service
    4.5
  • Location
    4.0
  • Food and Drinks
    4.2
  • Sport & entertain
    4.2
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39 hotel reviews in Englishsorted by travel date
Robert
Koala-only for children and families
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • March 2013
The room in the soon 3 kilometer from the beach away area greeted me with a breathtaking smell of cleaning agents-or was it nevertheless kläranlagenduft? The window to open because of the übersteuernten always same entertainment music not always possible. The flight to the beach was often necessary. The friendly and efficient staff breakfast and dinner made up a lot. The eating and drinking was always good and plentiful. read more
  • Room
    1.0

    Size of the room, the quality the furniture was ok. But size is single not crucial. With the tv missing the remote control. There were only 3 german tv channels. Wanted one in the evening times not 'into town' go, remained a reading or the tv. More german channels would be passable defendendo. The penetrante smell and the broken shower fixtures, but also the small trash can, as well as the only every 3 days changed towels a massive devaluation.

  • Gastronomy
    5.0

    The eating and drinking was always good and plentiful. There was always enough space. The dishes were varied, a glass of red wine for 1,50 Euro was even good (what not always is usual). The küchsenstil was upscale european standard. The service friendly and accommodating, the spoke english and german powerful and humorous.

  • Service
    2.0

    The 'food' -staff was completely okay. For the money the food was and also the service surprisingly good and friendly. As described above the from the front desk doesn't say. This front desk staff seemed from the actions of tour operators didn't know. So informed you go wrong. Departure wrong to describe is an absurdity. Good, that the travel agent a missed island tour on the next day rectification could. As already described used the staff the room cleaning a detergent with the penetranten smell a sewers pissstein -mixture. The cleaning of the room was all three days (more was also not necessary). From the 2. day overcome the smell something.

  • Sport & Entertainment
    3.0

    There were leisure time offers for children; these were adequate. For teenagers and adults there was still billiards and Kicker. A library or board games may for offer his. The pool was okk, but you don't need to Gran Canaria go.

  • Hotel
    3.0

    The room in the soon 3 kilometer from the beach away area greeted me with a breathtaking smell of cleaning agents-or was it nevertheless kläranlagenduft? The window to open because of the übersteuernten always same entertainment music not always possible. The flight to the beach was often necessary. The friendly and efficient staff breakfast and dinner made up a lot. The eating and drinking was always good and plentiful.

  • Location
    1.0

    It was known, that the beach 2,5 kilometer away was. But the bus was not to the from the hotel specified depart. Other waiting and i went blank back. Many badewilligen left not statements and marched just on foot: 50 minutes. Another time waited 3 persons on a coach. The staff at the hotel knew nothing about this, erkärte other departure and times. Without twice daily per 50 minutes' walk to the center Playa del Ingles or to the beach remained only the internet or the pool. An indoor pool with solarium at home would be cheaper.

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Holger
The golden years are over!
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • February 2013
The hotel itself looks on the first glance fairly decent, a lot of green, beautiful hibiscus hedges, several pools, one of them was even heated, at a place to be comfortable, the first impression was perfect. But behind the façade crumbled it. The last renovation of the really small rooms needs an eternity ago. On the kissenauflagen the sofa bed, on the our daughter sleep should, drew a unpleasant 'map' all last visitors from. The sheets were clean, but the pertinent ceilings an eternity not washed. Missing or defective traps in the bathroom had a constant geruchbelästigung entailed. Only the ... nice weather in february let us all uncomplainingly. We had the hotel with half board booked. The breakfast was not huge but adequate, the daily fresh rolls. For dinner there was a regular fish, the buffet was again and again refilled, repetitions in the food are normal and that's why nothing to complain about, that no sternekoch to works went, but you could taste. The friendly staff in the restaurant gave always their best, there are four stars. The guests come from de, narrow, nor, nl represented from young to not so young. If you need to surf the web, is for small money at the front desk via wi-fi network. read more
  • Room
    2.0

    Absolutely in need of renovation! Small kitchen with coffee maker, kettle, stove and refrigerator, and microwave available. Tv is also there.

  • Gastronomy
    4.0

    1 restaurant for breakfast and dinner, the offered drinks are good and as i do not think overpriced. The cleanliness in the restaurant is not to complain about, the waiters who work there are efficient and always friendly.

  • Service
    3.0

    The friendliness of the staff is remarkable. The waiters come with all languages and give themselves the largest trouble. The cleaning of the rooms auslieferung sporadically and is deficient.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    The hotel itself looks on the first glance fairly decent, a lot of green, beautiful hibiscus hedges, several pools, one of them was even heated, at a place to be comfortable, the first impression was perfect. But behind the façade crumbled it. The last renovation of the really small rooms needs an eternity ago. On the kissenauflagen the sofa bed, on the our daughter sleep should, drew a unpleasant 'map' all last visitors from. The sheets were clean, but the pertinent ceilings an eternity not washed. Missing or defective traps in the bathroom had a constant geruchbelästigung entailed. Only the nice weather in february let us all uncomplainingly.. We had the hotel with half board booked. The breakfast was not huge but adequate, the daily fresh rolls. For dinner there was a regular fish, the buffet was again and again refilled, repetitions in the food are normal and that's why nothing to complain about, that no sternekoch to works went, but you could taste. The friendly staff in the restaurant gave always their best, there are four stars. The guests come from de, narrow, nor, nl represented from young to not so young. If you need to surf the web, is for small money at the front desk via wi-fi network.

  • Location
    4.0

    A bit off the beaten path from the beach but quiet in the upper part from Maspalomas. Supermarkets are in the immediate vicinity. Taxis are plentiful and reasonable prices (for about 4 Euro) is for example Playa del Ingles and its shopping center to reach.

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Paul
Just bad
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
So it if only every 3 days the room cleaned and not times with prior said, i think it was very bad. Or if you have 2 towels needed and then said. There are back in 2 days towels... I think the money is not worth read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    3.0
  • Location
    1.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Stephan
Vacation with great value for money
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Very nice and clean mittelklasseanlage, all important things like supermarket/restaurant/market in the immediate area, bus to the beach, the location is nor to point out - very quiet! Rental car is recommendable... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martin
For individualists, hiking and walks... Great
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
As run- and wanderfan i am least always Rio Maspalomas (now canary garden) experienced (before Maspalomas lago and Vista Flor). Canary garden have the prices after extensive renovation but enormously increased. Here in the koala, i have a really good alternative found. Comparison koala: canary for one week in january in at short notice booking 430:680 Euro. The bungalows in the koala are furthermore even bigger, clean anyway, the mattresses are very good, as fairly new, and there is even a bath tub and shower. A little less green on the complex, but if you are traveling, it is ... didn't matter. For evenings now free tv with ARD, ZDF, RTL and ProSieben; enough so perfectly. Safe per day in the room for circa 2 Euro. With bus-shuttle bus of course 3 times a day to the beach and back. Taxi to the beach: 3,75, to Playa del Ingles: 3,90. very reasonably priced. Pool is not heated, was very cold. Was altogether really recommendable; great value for money. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Sascha
Satisfactory
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Since we only 330 €for 6 days paid, was the value for money good. For the price i would go back. The room was in this period unfortunately only once cleaned and the fitness room is also rather spartan. The breakfast buffet is sufficient, it is everything there, which one needs in such a way, however also hardly anything furthermore. The beach is very far away, so that we preferred it right to Playa del Ingles to walk. This takes around an hour on foot. We have a hired car booked, however not from the hotel, but at a roadside. ... That folded well and was only half as expensive. The place itself is rather empty. A big shopping center there is, however are from devaluate from the 50 shops only 5 in use. Everything seemed a bit deserted. The next time but perhaps more 50 Euro more pay and right to Playa del Ingles, because there was more going on. Altogether is grand canaria a very nice and island worth seeing! Car hire is a must!-) read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Esther
Beautiful relaxing sunny holidays
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
The hotel is actually a long way from the beach but there is a free shuttle service. The complex is very green and well maintained. Depending on where one lives, is more or less go. Area 1 and 2 is the entertainment kids club and restaurant and things to do (noise). Area 4 and 5, it was mostly very quiet. The houses are although it is very noisy but it was ok for us, nevertheless we a family with two children about us. Without a car you only the possibility the small supermarkets around the corner to use, Lidl and ... more supermarkets are not within walking distance. Best was the great sunny and hot weather in january. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Jeannette & Rolf
Pleasant vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
For the from us payed price was the complex top and absolutely sufficient. The food could have been a little more taste stand. The selection of salad was adequate. We had room 279, which directly to the pool area and the inner area was. In spite of the opposite playground and animationsbereiches it was quiet. Recommendable is in any case, a hair dryer taking, as no hair dryer was available. The beds were huge large. The mattresses were actually pretty good. After 1-2 nights one could sleep well. Apart from that this suite right close by to lots of large ... furniture. The waiter in the hotel were fast as the weasel. It has always everything well folded. Dishes were immediately refilled. read more
  • Room
    4.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    2.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
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Damian
Family-friendly hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
A family-friendly hotel in wahsten meaning. Almost every guest is with its family - that means not for singles. The staff at the reception is extremely friendly and really helpful. The rooms are clean. Wifi is expensive (6,00 Euro on day for zimmerbenutzung ). The food at the pool bar isn't recommendable. The hotel is for a family trip. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Bea
Brown and slim!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • December 2012
For a cheap, nice holiday, without requirements the food, the hotel is recommendable. The rooms were big and bright. Regularly cleaned. The hotel complex and the pools also very good. The staff are child friendly. Shuttle bus is on time. And even with the weather we had luck. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
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Antje
Old but good
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Old, absolutely dated apartments. Resort but otherwise nice and tidy. Complaints, here the fersehprogrammes and broken towel rack in the bathroom were immediately and very nice service repaired. Room clean. Service in the restaurant very pleasant. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    5.0
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Hartmuth
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We had a sunny and quiet apartment asked and this got. Large bathroom, living room, bedroom and balcony. The breakfast and dinner buffet was very tasty and diverse. The heated pool was in november and december very enjoyable for us. The complex is very quiet and in spite of the far distance to the dream beach maspalomasdünen it is not a problem this indicated free pendulum bus to reach. This hotel we can really recommend read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Thomas
Friendly apartment hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
For a few enough big apartment, kitchen only in closet and therefore only through move the furniture really usable, altogether clean and friendly staff, car urgently recommended as a bit off the beaten path! Recommendation especially because of the favorable price! read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Katharina
Unfortunately so Lala
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • February 2012
We have no large requirements for 400 euros for the week for a studio. But what I basically as urgently consider is the cleanliness of the room. This was a total catastrophe! From hair on the 'fresh' related bed sheets, up to Staubwölcken behind it. The kitchenette (in a closet) is absolutely functional, 3 times cutlery and plates, mugs and 3 small glasses. We had the studio 516, which you only on the pool walk away should. If the outside rum is, as advertised, were smaller accidents because of lousy lighting take. The only positive was for us the bathroom ... intestine what really large, functional but at least was clean. It had also a bath tub. We would because of the really big distance to the beach not more to the hotel travel, a rental car this is of great advantage. Taxis costs not much( 2 euros to the beach and for example the jumbo), but that is in the money go if you several times a day counts. There were almost no German to our travel time in the complex, which but also it was not that bad. French and Scandinavian heard mostly. For Urlaubskumpels thus rather badly. If you just wanted to sleep and otherwise blind eye can, the hotel can book. Otherwise rather not! (Maybe we were only just bad luck with the room, we could on demand no other relate. ) read more
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    2.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Kathrin
really recommendable hotel -TOP!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • January 2012
The apartment was very large and spacious. For the price unbeatable! The staff were always very accommodating and hard-working the vacation perfect to make. Everything was clean and the audience pleasant. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Franziska
Not really recommendable nonetheless
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2012
We were with 2 couples 2 weeks there and thought OK. For the price you can't all too much expect and with that in mind we arrived. But it has much untertroffen. We were fourth onto a apartment what also in the description as four-bed room described will. We knew, that 2 of us on the sofa had to sleep and that was OK. But we knew not the permises so small were. The kitchenette was the cook completely unsuitable and for cooking were the pots anyway not really ideal. They were to small. There was one evening, when we ... came back because I have the fridge open and I came cockroach contrary to. We have also always on the sink ants had. It was not very pleasant. Türlich we also had PET( cats) but they didn't bother us. The rooms were irregular cleaned and we had also not always sufficient fresh towels. The first shock was the we sufficient Blankets had, as I must mention Baumwohldecken waredn not really clean we were arranged us but I would not recommend it again and I would not recommend it to anyone. Dear I 200 euros more on it and I have a schickeres room without occupants read more
  • Room
    1.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Andy
Decent
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • January 2012
I this holidays because its position on certain history bus lines elected, because I have some trips with urban public transportation wanted to make, as well as because of the inclusive breakfast. It was the cheapest offer in maspalomas, which was my criteria. The complex is indeed conveniently located and is from the airport with the bus line 1 without having to change reachable (the stop at the airport it's a little off on the highway, however steps-and safe reachable). Elle from the 'Faro 2' - about 300 meters away one drives palmitos park and the stop 'Vista Flor' in ... approximately 800 meters distance line 18, the island inside explore can. A large Disadvantage from the point of view of non-motorized tourist is however, that the complex across a busy and unlit Highway is, far and wide no choice Pedestrian crossings provided. The street must be crossed at your own risk, the crash barrier and a trench must overcome. For younger or sporty people not a problem, for older or disabled completely impossible. And market and a supermarket is located in maspalomas everything beyond this highway, also the mentioned bus stops, as well as the stop Direction airport/ Las Palmas. The hotel has a shuttle bus to the beach, however with whimsical timetable: four daily, only in the morning, and the last shuttle bus back at 16:30, but it only at 19 o'clock dark. The road map is on families with children relax in comfort and style. The complex itself is divided into three sections, the small access ramps are separated. The restaurant was only open in a subdivision, for breakfast you had approximately 400 meters walk. That was the price for the accommodation in the calmest corner of the plant. Must say, that the building around the pools are arranged in a circle, whereas the bedroom window to street are, section 5 is only quiet, because the window to undeveloped area are. The title' garden it's a bit suites' exaggerated, the green areas well-kept, is however as everywhere on the island quite sparse. The apartments itself really small, good furnished and clean. The bathroom was however large and had shower and a bathtub. The hot water in the showers only enough for a adults, but the WW supply to the Canary Islands a general Weak point. The kitchenette is extremely small, between the stove and the sink was only very little space (for the coffee machine). There was also a microwave and a kettle. Of course fridge, dishes and cutlery. Maintenance could be better, it was missing for example some lamps. I missed a normal dining or desk. All the great food either on the terrace or in the low glass table are taken. The complex will overall frequented by Scandinavians, however was the breakfast from the guy English breakfast, so more than enough. The drinks were however almost not enjoyable (very artificial taste). The room safe cost 2 euros on the day extra charge. All together for the price quite acceptable, if you no choice beach vacation has in mind, with smaller downsides. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Linda
Large, quiet complex. Perfect for relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We were only there to short break in this hotel. We hadn't booked catering, therefore I cannot comment upon them. The complex was just as, as has happened in Spain, in booked 3 star. Not too much luxury, not newly renovated, but to quite be comfortable. The apartment complex in various zones divided, each with a private pool. Great thing, only there were also already in January here vacation guests, already before breakfast their lies reserve. The whole area is very nicely arranged and well maintained. The accommodation in 2- geschössigen houses. The lower apartments are equipped with a terrace ..., the upper over a balcony. The rooms are practically equipped and the size is adequate. The kitchenette hidden behind 2 doors. In the bedroom stand 2 beds. Unfortunately, each only about 1, 20 meters wide, so you as a couple either tight cuddle or separated must sleep. But for 5 days it was for us no problems dar. Unfortunately the supermarket during our travels closed, so that we in the morning in a neighboring complex had to rolls get. Small tip: if you a car or motorcycle would like to rent, should the outside of the hotel do, since there a lot cheaper is. All together we were with the choice of the hotel content and can this in any case recommend it. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Axel
pleasant stay
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2011
we felt very comfortable during our stay, the staff were friendly and alert... The room was cleaned every day, the fabric partly outdated... General the complex in good condition, according to its category opportunities for shopping nearby are limited by small supermarkets, etc. save. About 20 minutes within walking distance, a car is not recommended the beach easy to reach on foot, a car is recommendable, the shuttle we didn't used read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Tobias
better than expected!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
the hotel is in 5 zones divided. Depending on location you have to footpaths to the individual institutions. the hotel itself at first impression a clean condition, the it longer see stop. guests: less german guests locally, more Spanish and Scandinavian mixed ages. cleanliness: spanish standard, we could in relation to the cleanliness nothing to complain about, read more
  • Room
    4.0

    we were positively surprised. With 2 persons we were expecting a studio, got however a 2 rooms apartment with living room and separate bedroom. It is a shame, especially for couples the 2 large single beds somewhat impractical are. however this is probably the Spanish standard. our apartment had a terrace and a small lawn. kitchen was practically equipped and submit the normal Claim. coffee machine, kettle, microwave, Toaster, dishes etc.. Large surprise, large bathroom. With tub, separate shower, Bd and window. however: we had no warm water. however we did not complain, since at 28 degrees it definitely not was necessary. cleanliness was for Spain reasonable. There is no five star hotel!

  • Gastronomy
    0
  • Service
    4.0

    very friendly staff, however without large knowledge of German. however one comes with enlgisch very well. the room was in our 4 Day stay 3 time cleaned. complaints we had no (expressed; see also on the subject of room)

  • Sport & Entertainment
    4.0

    All 5 zones have a private pool, so it usually is not crowded. beach, as already mentioned, with the taxi or bus easy to reach. but also the hike does not and you also saw a lot.

  • Hotel
    4.0

    the hotel is in 5 zones divided. Depending on location you have to footpaths to the individual institutions. the hotel itself at first impression a clean condition, the it longer see stop. guests: less german guests locally, more Spanish and Scandinavian mixed ages. cleanliness: spanish standard, we could in relation to the cleanliness nothing to complain about,

  • Location
    4.0

    the hotel is not directly at the beach! If the descriptions read it before decide, whether you direct beach area like it or not. on foot to the beach it was about 35 minutes with the taxi not even 5 minutes for 4 euros inclusive tip. Also a hotel shuttle bus is available. ( however we did not use it) shopping: the FARO 2 there is a good assorted supermarket the also Sundays was open. around 10 minutes away on foot. furthermore there was the fun world in 5 minutes Distance( footpath) where you in comparison to other centers good and cheap food. If you're not äfters with the taxi go( prices really cheap) should rental car organize. excursions there is depending upon organizer enough, we have however abandoned.

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