Hotel Melia Tamarindos(4.5 stars)

Retama, 3 - 35100 - San Agustin - Gran Canaria View on map

Average rating

308 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.8
  • Location
    4.9
  • Food and Drinks
    4.9
  • Sport & entertain
    4.8
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132 hotel reviews in Englishsorted by travel date
Dieter
No hotel for us more.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
The hotel is old, bathroom renovation, cleanliness for 3 stars in order. Bewertung lesen
  • Zimmer
    3.0

    Bathroom too small for two persons, no shower, only local outlet to shave not suitable.

  • Gastronomie
    3.0

    The food was always the same food and the selection variety was not a 5 star hotel

  • Service
    3.0

    Are used to something else, foreign languages only a few. Room cleaning only in the afternoon.

  • Sport und Unterhaltung
    0
  • Hotel
    3.0

    The hotel is old, bathroom renovation, cleanliness for 3 stars in order.

  • Lage und Umgebung
    4.0

    Location ok, the bus not far, the beach ok, but not for swimming.

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Daniela
Always gladly again.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • December 2013
Great hotel, stayed over Sylvester and will do so again. Only our erachtensmpfehlen even if the pool wasn't heated, and the spa treatments are not what they promise, but the rest is wonderful, the staff was great ☺, Alberto the eggs cook must still the smile learning ☺. The sylvesterbüfett was genuinly the knaller, we have never seen anything like it and the boss of the house is very nice, we are coming again. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Bernd
Good hotel.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2013
The hotel corresponds to the descriptions in the brochure. For dinner christmas and new year's eve There was a very rich buffet! The new year's program before midnight was super, then what From 0:00 a. m. was offered, was something for children! The entertainer his hampelschau, the after - noon with the kids in the pool made, again with the adult tourists. The volume was simply unbearable, so that the guests quickly became less and more discontented. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.7
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.3
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Karl
In this hotel you can make good holiday.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2013
The size of the room was okay. You can relax in the room including balcony comfortable. The condition of the hotel unit is partly due to the age (built in 1975) needs renovation. Concerning the cleanliness there is no complaints - it is often difficult for the staff cleaning suppres, since the existing structure difficult to maintain is. The food, we had half board, was ok. The using different ingredients the food could have been a bit be more intensive. The guest structure was also in order. All age groups were represented. The nationalities there were mostly german, english, Sweden ..., dutch, norwegian represented. Bewertung lesen
  • Zimmer
    5.0

    Size of the room ok Wallpapers are to renew Furniture is acceptable Minibar drinks were too expensive Size and cleanliness of the toilet and bathroom is ok.

  • Gastronomie
    5.0

    The number of restaurants and the seating capacity is perfectly adequate and generous bemsen. We had never problems a suitable seat to find. The cleanliness and hygiene in the restaurant was up to the rules governing foodstuffs. On the extensive buffet was always something for that. Only the breakfast i quark or cream cheese missed.

  • Service
    5.0

    The friendliness of the staff was good. Foreign language skills at the reception no problem. The service staff spoke only spanish - but that was not a problem - it is you always agreed. The room cleaning was nothing to complain about. In the bathroom we had even a small water - but immediately achieved,

  • Sport und Unterhaltung
    4.0

    The entertainers we didn't use. With 74 years and my wife 73 years this is not our case. The hotel pool is great. Good possibilities for swimming, the water temperature was just right. Unfortunately for the pool changing rooms really missed. There were as changing rooms in each case 2 toilet for ladies and 2 toilet's for men available. I believe this alone from the hygiene and as a 5 star hotel not ok. Here is a repair urgently needed. The fitness center is a disaster, which the decor of the equipment concerned. The equipment and facilities of the devices with a fitness center nothing to do. The fitness center they required, has no idea of fitness centers. All devices were totally outdated, worn and partly not working. The number of beach chairs is exemplary. There were not problems. Noticed, that the blödinnige reservation of beach chairs was to see - as the number of beach chairs was correct.

  • Hotel
    5.0

    The size of the room was okay. You can relax in the room including balcony comfortable. The condition of the hotel unit is partly due to the age (built in 1975) needs renovation. Concerning the cleanliness there is no complaints - it is often difficult for the staff cleaning suppres, since the existing structure difficult to maintain is. The food, we had half board, was ok. The using different ingredients the food could have been a bit be more intensive. The guest structure was also in order. All age groups were represented. The nationalities there were mostly german, english, Sweden, dutch, norwegian represented.

  • Lage und Umgebung
    6.0

    The location of the hotel is excellent - right on the ocean. Could not have been better. Public transport directly at the hotel. Purchase possibilities for the daily need in the immediate vicinity.

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Claudia
Nice place to relax and enjoy.
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Wander- und Wellnessurlaub
  • November 2013
Very nice hotel right on the beach, beach but rather windy. Many spa offers, but a bit more expensive. With wi-fi access. Very nice pool area, plenty of quiet spaces, great food. San Augustin is rather small and nothing was offered, but tourist places are quickly reached, buses leave from directly in front of the hotel. Beautiful hikes and excursions with pick-up from the hotel with free motions, (german) Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.7
    Kinderbetreuung oder Spielplatz
    4.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    3.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Restaurants & Bars in der Nähe
    2.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Inka
Unfortunately disappointing holiday...
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
• transfer was not clarified • the posted 'sea sides room' was full - so only ' landseiten rooms' not renovated. • hotel built in 1975 very old Bewertung lesen
  • Zimmer
    2.0

    Our extra for the sea view room we had booked was full, so we were given a room to the land side (including free booking to universe inclusive.). However, the room was no comparison. Street in front of the door, toilet/rest of the bathroom 2 small miniräume divided, without ventilation. Water gave it only with chlorine. Beds were hard and squeaked extremely. With the cleaning lady could we in a 'sea-room' look. No comparison. Large renovated bathroom without mold, etc. Complain at the reception had no sense, the people in front of us did, then they were in a room on the 'sea' right next to a lift and over the noisy/smoking bar stuck. Then we took but rather our room. At least this hotel is no 5 star hotel, probably 3 *!

  • Gastronomie
    3.0

    Every night there was pasta, fish, meat, salad in different variations a buffet. Breakfast was the same every morning.

  • Service
    5.0

    Friendliness = great Foreign language skills = good (english & german) Zusatzleistungen = fitnesspavillon free of charge from 8:00 to 10:00 p. m., aquagym 12:00 a. m.; otherwise rather relaxed (quiet) entertainment in the background.

  • Sport und Unterhaltung
    5.0

    • sportpavillon free of charge from 8:00 to 10:00 p. m. • spa area good • clean pool • couches sufficiently (trolleys however dirty/sticky) • tennis court (lessons available) • (lava -) beach close to the hotel area, so good for other sports activities.

  • Hotel
    2.0

    • transfer was not clarified • the posted 'sea sides room' was full - so only ' landseiten rooms' not renovated. • hotel built in 1975 very old

  • Lage und Umgebung
    5.0

    Airport in 20 minutes (about 20 kilometer). Fastest transport were taxis (directly in front of the hotel. Drive from 6 kilometer after Maspalomas circa 7 Euro ). Bus stop directly before the door, supermarket across the street.

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Kerstin
This 5 stars not once again
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
The hotel was already older and quite worn. Most of the guests were retired from germany and england. During our stay, the carpet on the stairs changed. It was urgently necessary, but then we had the vapours of the adhesive several days to watch. Even in the dining room you had to this smell in the hotel. How the hotel 5 stars, i can't explain. 3 stars are from. Bewertung lesen
  • Zimmer
    3.0

    The room is simply equipped. One sees that also here the age of the furnishings.

  • Gastronomie
    3.0

    The food was average. Unfortunately were the salads, the vegetables, the pasta and fish seasoning. The selection of cheese was good. For breakfast there were many sweet parts, the recently thawed were. Bread rolls were fresh aufgebacken. Jam, honey, butter... Everything is in small kunststoffpackungen offered. There are certainly better solutions. The orange juice was freshly squeezed.

  • Service
    3.0

    The staff is friendly. It is also something was always cleaned, but very superficial. At the pool bar were sticky spilled drinks on the floor, the small tables at the umbrellas were not wiped and in the room you will find the copper, in the corners of the cabinet, the magnifying mirror, the cover of the air conditioner and so on. Dust and dirt, the already long not removed. We have these things in the room said, it was a cleaning done. The 'dirty' remained.

  • Sport und Unterhaltung
    3.0

    The water gymnastics was quite funny. The beach chairs were already very early reserved with towels. After 8:00 a. m. there were only a few free beach chairs. The cleaning of the pools was very adventurous. A bucket with schaumwasser and a broom, so that the edges cleaned. The wastewater land for large part was in the pool. After this observation i was not in the pool, but only still go swimming in the sea. With a demand we are assured, the values of water quality are correct. On the following days, there was no broom and bucket more, but a cleaning with a vacuum.

  • Hotel
    3.0

    The hotel was already older and quite worn. Most of the guests were retired from germany and england. During our stay, the carpet on the stairs changed. It was urgently necessary, but then we had the vapours of the adhesive several days to watch. Even in the dining room you had to this smell in the hotel. How the hotel 5 stars, i can't explain. 3 stars are from.

  • Lage und Umgebung
    4.0

    The location of the hotel is good. The bus stop is direct before the door and the gardens, the beach. Unfortunately also here construction with excavators and other heavy equipment instead. In the vicinity there is the usual shopping possibilities for tourists, not recommended.

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Marie
Here price achievement is correct!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2013
The hotel is now a bit dated, it is however nevertheless large trouble. The average age was about 55 years. If you're looking for peace and quiet in the hotel in any case correct. The hotel is right on the beach. Bewertung lesen
  • Zimmer
    5.0

    The rooms are good. The size was really sufficient!

  • Gastronomie
    5.0

    The food was really good. Especially the fruit offer. Every day there would be fresh fish, meat... Especially the always freshly made pizza is highly recommended! The restaurant is in the next few years be renovated! On the outdoor terrace you could eat very well!

  • Service
    4.0

    The friendliness of the staff we couldn't confirm. They are just stressed as a little understaffed! The room cleaning is good. With english you could get around the whole hotel, spanish was obviously better!

  • Sport und Unterhaltung
    4.0

    The pool is ok. There is also entertainment these but we did not use it.

  • Hotel
    5.0

    The hotel is now a bit dated, it is however nevertheless large trouble. The average age was about 55 years. If you're looking for peace and quiet in the hotel in any case correct. The hotel is right on the beach.

  • Lage und Umgebung
    6.0

    The hotel is right on the beach. But several other beaches and bays in the immediate area so you are not a is bound. The dunes of Maspalomas one reaches after about 2 kilometer walk. The place San Augustin is rather small, you can't really do something. After Playa del Inglés it is very close - but it is not really nice. With taxi for 5 €one comes to Maspalomas-as you can also in the evening very easily bear. In front of the hotel is a bus stop. There was also a bus to Las Palmas.

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Petra
Good hotel in nice location
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • September 2013
The hotel is relatively large, already come into the years, but still in very good condition. It is also constantly being worked on. The 5 star (country category) but there are not forth, 4 stars are appropriate. The cleanliness was very good. We had booked half-board, but there are also all-inclusive, but in our opinion no 2 - class society exists. You are a half board guest not different/better/faster as well as the all inclusive guest. The guests were mixed, at our travel time clearly 40 +, there were many german, austrian, swiss, italian and also many spanish - last ... but not least also very well was the birds of the 'reservation', the very international. Bewertung lesen
  • Zimmer
    5.0

    Our room (junior suite in 6. floor) was great, we were surprised by the size. There was a 'living room' with a couch, coffee table, coffee table, flat screen tv, telephone, mini-bar, in addition, the matrimonial bedroom is entered to with desk, flat screen tv, telephone, also a 'dressing room' with a large 3 - door sliding mirror wardrobe with free safe, bathroom with 2 sinks and shower-bathtub, separate toilet with bidet. Separately controlled air conditioning in living room and bedroom. On the large balcony 2 beach chairs, 2 chairs, 2 table. We were really positively surprised. Of course, there is the one or the other body renovation, here are just mentioned the fixtures in the bathroom, the your best times for a long time behind itself, but everything was fully functional and clean. However, we have not 'in the number of crumbs which ended searched', finally we have holiday and are not profimäßigen hoteltester.

  • Gastronomie
    4.0

    There are two bars (lobby and pool), as well as two restaurants (main buffet restaurant and snack bar, also at the pool). The quality and quantity of the food was very good, local or canarian dishes were - except paella, papas arrugadas and mojo - unfortunately not available. Everything was okay, all in all the food was in the long run but quite boring. Every day the same salads, each 3 different types of meat, of which 2 in 'show-cooking', which means short fried, and 2 sorts of fish, each 2 vegetables and kartoffelbeilagen. There was also a buffet with pizza and pasta (daily 2 sauces). This sounds like a lot of variety, actually it was but, as i said, on the duration boring. Cleanliness and hygiene in the restaurant was also very good - here we can the partly extremely bad evaluations of other user couldn't understand. For breakfast was everything available, which for a hotel of this category is, various breads and bread rolls, sparkling wine, egg dishes (also freshly prepared omelets), sausage, cheese, cereal, etc. , fresh fruit, cake. All in all we would 5 suns, are nonetheless a again, because everything was ok and nothing was missing, but for us anything special was or at least some, of which one gladly still another 2. portion got could have been.

  • Service
    5.0

    Friendliness very good everywhere, foreign languages - at least at the reception - also very good, otherwise one naturally everywhere with a few words of spanish. The room cleaning was also always very good at no time to complain about. In the last days of our stay there was (again?) A mini club for the children, there is now the autumn vacation time has begun. Complaints of any kind we had not. The service (here: service in the restaurant and at the bars) from employee to employee very different - times prompt service, more than 15 minutes of waiting, until the order was taken), the service in general was very good.

  • Sport und Unterhaltung
    5.0

    A small 'fitness room' in the garden (as a pavilion built) was available, but we did not use it, the existing appliances did not really on sport animated (2 bikes, 1 or 2 treadmills, 1 cross trainers, various weights and 1 or 2 equipment for strength training). To the pool we cannot say anything, since we didn't use it. Seem sufficient to be available, but there is the beach chairs tourist in no doubt, in the morning at sunrise to be active. Showers were also available, which we didn't see, were changing rooms. Animation gave it also, but we did not use it and was, as far as we could see, only a few people. Through the beautiful garden area of the hotel by the hinterausgang over the beach promenade right on the beach. There were umbrellas and beach chairs for rent (7.50 euro for 2 beach chairs and 1 umbrella/day). We stayed in spain and the canary islands a far more paid, so also nothing to complain about. The evening entertainment was surprisingly good (however always a matter of taste), on the other side you can otherwise do not do anything about this, if you not by car/taxi/bus go would like.

  • Hotel
    5.0

    The hotel is relatively large, already come into the years, but still in very good condition. It is also constantly being worked on. The 5 star (country category) but there are not forth, 4 stars are appropriate. The cleanliness was very good. We had booked half-board, but there are also all-inclusive, but in our opinion no 2 - class society exists. You are a half board guest not different/better/faster as well as the all inclusive guest. The guests were mixed, at our travel time clearly 40 +, there were many german, austrian, swiss, italian and also many spanish - last but not least also very well was the birds of the 'reservation', the very international.

  • Lage und Umgebung
    5.0

    The hotel is located in a very quiet area, right on the beach and actually 'in the middle' in san agustin. Small and larger supermarkets there is just around the corner, taxi rank directly in front of the hotel, bus stop in the proximity. Also a few restaurants and a shopping center are nearby and within walking distance to find, but if you in san agustin the nights experience would like, is here wrong and should a place to playa del inglés. The transfer time from the airport took about 35 minutes (with stops). In sight of the hotel there was also a (private) clinic (clinica roca), so that even medical care is guaranteed.

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Ralf
A beautiful holiday on the atlantic ocean.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • August 2013
Here we have a nice, relaxing holiday. The hotel including the pool and spa are very nice and clean. The staff is friendly and courteous (of course there was an exception, but it's like that everywhere). The food offers something for everyone, the partly long waits for the preparation of fresh dishes (omelets, pasta, meat, fish) unusually were. The entertainment in the hotel were not pushy, but is rather to spanish speaking tourists. The evening live entertainment at the pool were from professional artists presented. Also there was something for everyone (soul, jazz, dance etc.). For young people party ... goers the hotel is not suitable, since one should rather directly in Playa del Inglés lower. Great was the direct beach location of the hotel. 2-3 -minute walk away from the pool, the atlantic ocean. Deckchairs and umbrellas are at the beach numerously available, but must be paid (7,50 Euro for 2 beach chairs and an umbrella). At the pool were also enough beach chairs available together with cushions and umbrellas (a reservierungswettbewerb from early around 07 hours is not necessary-although again some holiday makers not to do could). The beach chairs/umbrellas at the pool are of course free and the pool towels could be changed every day. A fitness room is located in the spacious landscaped garden area and has the most important sports equipment. A casino is also located on-site and offers guests plenty of opportunities your vacation dollars to multiply or verzocken. The rooms are functional equipped (toilet was separate), have a large flat screen tv, free safe and fridge with all-inclusive once daily with free drinks (water, Cola, beer, juice) refilled. There are certainly in the rooms in need of renovation, but it was always clean and tidy. The only really annoying thing about this holiday was the constant sign evidence of drinks. Although we booked all inclusive, we had the consumption of all drinks at the service with name and room number countersign. This one should be tremendous! Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Kinderbetreuung oder Spielplatz
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.5
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Beate
New favorite cycling for years!?
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • August 2013
The hotel is ok, very clean, guests multicolored mixed! Bewertung lesen
  • Zimmer
    6.0

    Double room ok, adequate size, bathroom and extra toilet. Shampoo, shower gel, soap always refilled. Beds very large and comfortable, the air conditioning always worked. Great with all inclusive is: the mini bar was replenished every day: 2 beer, 2 Cola, 2 Fanta and minimum 3 water!

  • Gastronomie
    2.0

    On the first day we were at the dinner dismissed as my husband no long pants turned on! On 2. day for dinner we refused, because my husband on his long pants, no t-shirt, but a ax shirt carried! As was our expectation huge and what can i say: Never 5 star standard! Mini buffet! Tables were slowly cleared!

  • Service
    2.0

    Staff always unfriendly and very slow, we got rarely what we ordered, not with other countries to compare, shame, had spanish differently! The room cleaning was super and also very quickly, the women could smile!

  • Sport und Unterhaltung
    5.0

    No annoying animation. Pool area and beach really great, the work out! Beach chairs, umbrellas, showers, everything super! Which has gene ffs was 1 times a more overzealous pool were the us a green paper wrote. We immediately at the front desk and it was said: not reserve. Funny was only, we were in the sea bathe. All the beach chairs around were reserved, no tourists in sight!

  • Hotel
    5.0

    The hotel is ok, very clean, guests multicolored mixed!

  • Lage und Umgebung
    5.0

    Finally, not an endless driving directions to the hotel. If you are looking for then after Maspalomas or Playa de ingles! Both tried. 2 super restaurants left and right from the hotel, bus and taxi in front of the door. The latter is recommended, comfort at a fair price.

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Simone
Hotel for older people who it very quiet
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • July 2013
An outdated hotel.. Staff was rude and not very efficient. Air conditioning is very cold temperatures set. One needs a jacket. Gentlemen in the dining room only wear long trousers. Women must almost naked come. Imbalance. Bewertung lesen
  • Zimmer
    4.0

    The best at the hotel. Good beds. Only the mini bar was to your liking accounted for, although you don't need anything.

  • Gastronomie
    4.0

    Catering trade up for dessert ok. Dessert buffet was unimaginative.

  • Service
    3.0

    Staff was rude and not very efficient. Table at the pool bar with a napkin from nachbarstisch (from the previous customer) cleaned, after we have asked, the table to clean. For us a NO GO! Dining room was extremely cold, and you need a jacket, curtains are all closed. The terrace was very nice, but a few places and spanish are preferred. Complaints or wishes were rather they laughed. Rooms were cleaned well.

  • Sport und Unterhaltung
    3.0

    Child animation to 12 years. But it is only for small children. Activities through the day (water aerobics, etc.) Was very good. To reserve beach chairs was' actually ' prohibited. But it was from the staff not controlled, so you either 07:00 a. m. its cloth place was, or stop all day long in percussions the sun sas. There were enough pool chairs, but not enough umbrellas. Advertised disco is closed. Entertainment ends abruptly at 11:00 p. m.. Then sleep. Very 'very old people' laid out, even though the majority in the middle alterssegment was. No talks available.

  • Hotel
    3.0

    An outdated hotel.. Staff was rude and not very efficient. Air conditioning is very cold temperatures set. One needs a jacket. Gentlemen in the dining room only wear long trousers. Women must almost naked come. Imbalance.

  • Lage und Umgebung
    3.0

    Right on the beach, with a card access to the hotel. Shopping night life, restaurants, rather sparse. Taxis are always available, also the bus, but expensive like taxi for a family with 4 people.

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Muriel
Great holiday with little flaws
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • July 2013
The hotel is somewhat old but still very well maintained. The grounds are beautiful but also the rooms are really in order. Except like so often quite badly soundproofed are. It's clean too everywhere. Wi-fi is available in the lobby for free, we were on the 2. floor and had also best front desk ☺ We had booked all inclusive. This is to say, if you so is used, you'll certainly be satisfied. But we had in the last vacation as well as all inclusive and there was really everything included in the price. Here it is only certain drinks ... and some snacks. So we were a bit disappointed, but you can live with. Bewertung lesen
  • Zimmer
    5.0

    Everything ok air conditioning worked, the mini bar was daily refilled, tv worked, furniture and bathroom were in order, clean is it also. Only as mentioned above, quite badly soundproofed.

  • Gastronomie
    6.0

    What we really 100% were convinced, was the food/drinks. It was really great, varied and there was always something for everyone. There was also a pasta/pizza corner, where every evening different things. Also otherwise the buffet at all nothing to be desired. Likewise, one found always a place, also outside on the terrace, the especially at lunch extremely pleasant.

  • Service
    6.0

    The staff were mostly very courteous and very friendly. With english one does not have problems. German partially also. Room service always occured in the absence, which was great and also cleaned thoroughly. It is with all inclusive every day the mini bar was refilled.

  • Sport und Unterhaltung
    6.0

    The activities were varied. There were also sports equipment in a smaller area outside of the hotel, near the pool, which one cannot use. Beach chairs at the shade you have about around half nine reserve, otherwise remains just the pure sun. The pool is also nice and large.

  • Hotel
    5.0

    The hotel is somewhat old but still very well maintained. The grounds are beautiful but also the rooms are really in order. Except like so often quite badly soundproofed are. It's clean too everywhere. Wi-fi is available in the lobby for free, we were on the 2. floor and had also best front desk ☺ We had booked all inclusive. This is to say, if you so is used, you'll certainly be satisfied. But we had in the last vacation as well as all inclusive and there was really everything included in the price. Here it is only certain drinks and some snacks. So we were a bit disappointed, but you can live with.

  • Lage und Umgebung
    5.0

    Beach is directly in front of the hotel. Airport is also not far away, about 20. minutes. The village has about 2 going minute removes a small super market. You walked about 10 minutes you got to a smaller 'center' with many different stores. After Playa del Inglés and Maspalomas you can get very cheap with the taxi and also fast.

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Janina
Beautiful beach
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • July 2013
It was all in all very nice! For those who prefer bathe in the sea goes is right at home here! The sea was gorgeous and the waves were really fun. The chairs at the pool were already very early in the morning occupied with towels and you had hardly a chance in the afternoon in the shade. Breakfast was really very good. The snack offer for lunch was also good. And the food in the evenings was always varied tasty it was' buffet ' food. A very large plus was the mini bar which one could with all inclusive ... and is refilled everyday. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    3.0
  • Lage und Umgebung
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Elke
Attractive hotel with beautiful park by the sea
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • July 2013
Holiday on the beach and in the middle of the park Attractive hotel in a quiet location with beautiful park, but would only 4 stars 5 stars are not necessarily appropriate: Entrance a bit dreary, the red carpet on the stairs very worn, in the actual property to arrive are only stairs, this' elevator ' wrongly at the place, is also not sternegemäß, seemed very cheap Bewertung lesen
  • Zimmer
    5.0

    Room was big enough, the bathroom and toilet were separate, air conditioning, flat screen tv and mini bar available (population unfortunately not daily), otherwise clean and tidy

  • Gastronomie
    6.0

    Very varied food, was always freshly prepared Selection of drinks for all inclusive guests very extensive

  • Service
    5.0

    Staff speaks good german and is very friendly and helpful, waiters in the restaurants was very courteous Timmerreinigung ok, re-filling of the minibar unfortunately not daily,

  • Sport und Unterhaltung
    5.0

    Enough beach chairs and cushions at the pool, just a shame, that there was no free beach chairs was

  • Hotel
    5.0

    Holiday on the beach and in the middle of the park Attractive hotel in a quiet location with beautiful park, but would only 4 stars 5 stars are not necessarily appropriate: Entrance a bit dreary, the red carpet on the stairs very worn, in the actual property to arrive are only stairs, this' elevator ' wrongly at the place, is also not sternegemäß, seemed very cheap

  • Lage und Umgebung
    5.0

    Located right by the beach, but public beach are the few couches only against fee to preserve a shame San Augustin a very quiet place with a few shopping possibilities, but buses cheap and in the immediate vicinity, so that Playa del Inglés, Las Palmas and maspolomas well and favorable to reach

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Daniel & Diana
Relaxing and party
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • July 2013
A very nice and quiet hotel. There are many excursion possibilities. We had each day a evening entertainment, music at the pool bar or dinner every few days live on the piano music. You can take a taxi for 7 €to Maspalomas where you want to go shopping or the lighthouse to look at. We booked all-inclusive and were very satisfied with the services. It is not all-inclusive but it gives is sufficient selection. The mini bar is part of the all-inclusive package and is daily filled up. If one wanted to rent a car, it can also outside hire ... is cheaper. But you take a taxi anywhere in the city and it seen over the week is cheaper. There was german tv. The food was served in buffetform with live cooking. The only negative thing i can say is the the chairs by the pool from the guests already at 9 hours are reserved. One must at the latest around 9:30 a. m. at the pool the couches to reserve so that you after the breakfast capacity under the umbrella. The beach was just super. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.8
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    4.5
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Tobias
Good 4 star hotel with all inclusive relaxation
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • June 2013
We are in our early june 2013 for one week to this hotel traveled. The house is for Gran Canaria with its 7 floors one of the 'smaller' hotels. Directly at the beach of st. agustin location, is the entire area from lobby via interior corridors and rooms to pool and garden very nice, clean and well maintained. We in the apron of the journey from several reasons deliberately decided for this hotel: 1. it is not in the middle between the concrete in Playa del inglés, but outside in st. agustin. 2. we wanted a direct access to the ... beach 3. we wanted us in a great hotel relax and unwind, but also always go in the evening celebrating can. 4. it was at our time at wich resvrtn was made the only 4- star hotel with all-inclusive offer. This much in advance: the hotel has with minimal drawbacks all fulfilled our expectations, if not exceeded. More in addition in the single categories Bewertung lesen
  • Zimmer
    6.0

    The rooms are in short, just like in the catalog: Clean, tidy with a large closet, safe (free of charge), a large television with 5 german programs, air conditioning, telephone The bathroom is with bath toilet/bidet and sink also big enough. A hair dryer is also available. For me the bed was just right, for my fellow travelers a bit too hard. But also all nothing to moan about.

  • Gastronomie
    6.0

    We had booked all inclusive, so we almost all meals and offers came. In the morning, afternoons and evenings there was a very rich buffet. But at noon also still from the specials menu the pool-restaurants be ordered could. At the pool bar there was from 11 o'clock all kinds of drinks. Even some cocktails ranked among the all-inclusive deal. The minibar on the rooms was every day free of charge again filled up, which for trips a great service. To the meals, all including with good quality were able to persuade (didn't eat there, which did not taste us) some key points: Breakfast (8-11 hours) - at the table: coffee, warm milk, tea - various cereals - fruit and vegetables - various freshly squeezed juices - jams, honey, nutella - american breakfast: sausage, roasted ham, omelette - freshly roasted fried eggs, boiled eggs - croissants, rolls, bread - fresh sausage and cheese - toastbackstation - cakes - and and and Lunch (13-16 hours) - live fried fish - live grilled meat - warm side dishes (fries, potatoes, various vegetables, etc. - hot pasta dish - soup of the day - salad buffet - cold salads (tuna salad, potato salad, and many more) - ice cream - cakes - and and and Dinner (19-23 hours) - 3-4 finished dishes, including side dishes (for example chicken breast with curry and rice) - soups - live grilled meat and fish - salad buffet - various fruit and vegetables - pizza and bruschetta - live boiled noodles with various sauces - cakes - ice cream including various ingredients - warm chocolate sauce - crêpes - and and and From 22 o'clock then there were the pool bar-menu in the premises internal bar in the lobby.

  • Service
    5.0

    Even if the german tourist there obviously always very like, if it is all in its mother tongue can be, so we found it not as very bad, that we mostly spoke english. Because the staff was always very friendly and nice, but it is even more important: with each guest very discreet. In the respective restaurants (dining room and at the pool) the service was nice, but right next to the one or another place a bit unattentive newly the restaurant arrived guests. But that is really complain about of a high standard. The room was cleaned every day on request. There were also every day fresh towels. (towels are provided by the hotel) we had absolutely no complaints. According to the then again very german virtues: clean, punctually and tidy!

  • Sport und Unterhaltung
    4.0

    The pool area is just as beautiful, as the pictures look. Everything is super clean and the limited also absolutely scherbenfrei. Thus can one also times barefoot to the bar go, without nasty surprises to come. All toilet facilities stayed in the pool area very clean and were cleaned repeatedly daily. There is free beach chair mattresses, the while we were there always in wunschbereich were free. (no matter, whether with a view of the pool or the sea) In the hotel itself, there is also against payment two billiards and two airhockeytische. As far as 5 stars! We will come back but the only negative side: we like it was quiet, but the evening entertainment at the premises internal bar was rather for seniorenkreuzfahrten, as for people with a little unterhaltungsanspruch. With a alleinorgelunterhalter is rarely atmosphere. Unfortunate was, that there is no evening entertainment in the beautiful outdoor area of the hotel was. Here could with little effort, much more! Therefore only 4 suns!

  • Hotel
    5.0

    We are in our early june 2013 for one week to this hotel traveled. The house is for Gran Canaria with its 7 floors one of the 'smaller' hotels. Directly at the beach of st. agustin location, is the entire area from lobby via interior corridors and rooms to pool and garden very nice, clean and well maintained. We in the apron of the journey from several reasons deliberately decided for this hotel: 1. it is not in the middle between the concrete in Playa del inglés, but outside in st. agustin. 2. we wanted a direct access to the beach 3. we wanted us in a great hotel relax and unwind, but also always go in the evening celebrating can. 4. it was at our time at wich resvrtn was made the only 4- star hotel with all-inclusive offer. This much in advance: the hotel has with minimal drawbacks all fulfilled our expectations, if not exceeded. More in addition in the single categories

  • Lage und Umgebung
    6.0

    20 -minute drive away from the airport the hotel area was located directly at the beach of st. agustin. Facing the ocean, the park and the pool area. The access to the sea is via room card by a door to the 'boardwalk' (here i mean a 2.50 meters wide, paved path). The beach consists of somewhat darker sand, but far into the bay extends. The fact that it is not the main one in Playa del inglés is, there is enough space for sunbathing or build sand castles. On the edge of the beach are some rocks, but for the condition not continue to disturb. The old (!) -traveled island road directly behind the hotel in the evening rather little busy and there is also in the rooms with mountain or side sea view not for excessive noise pollution. Of course a room to the the ocean much quieter, but one must, the topography payable, adequate do. Our room was absolutely quiet, the balcony door closed. And thanks to the air conditioning was the night no problem. Please please don't let the first quite secluded tranquil location of the hotel deceptive. With the taxi one comes in 5-minute drive, and for about 3 €in the middle in the city center of Playa del inglés. For 7,80 Euro lighthouse to Maspalomas. The shuttle cheaper to have wants, can also at the 50 metres away, a bus stop in the bus and to Maspalomas for 2,50 Euro drive. The footpath after Playa del inglés on the aforementioned 'promenade' takes about 1 hour to the lighthouse to Maspalomas at the water edge along are there about two-and-a-half hour gentle walk. We are often after dinner after Playa del inglés dangers for nightlife. Especially nearby the Kasbah-center there are many small clubs and discos. There should be for every age and something for everyone there his. During the day all inclusive relaxation and in the evening party works with the melia tamarindos very good!

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Martina
Great pool area!
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • June 2013
Ideal for a relaxing beach holiday. Pool area, the beach and the large garden is unique! Taxi and bus stop directly on the doorstep. The food is varied, but the quality of meat is not good. Generally too little peppered. All-inclusive is highly recommended, since the drink prices were quite high. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Siegfried
Great star hotel on the beach
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • June 2013
A top well-kept star hotel right on the beach. Not too large area with beautiful garden, a large pool area, nice pool bar with restaurant. The food was great and varied. After Playa de ingles for 5 Euro with the taxi. Very quiet at night with nice bar. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Angelika
Want more?
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • June 2013
The discrete and attentive friendliness of the staff, it is at the front desk, in the restaurant or at the pool is very pleasant. The thoroughness of the cleaning staff was excellent. The complex has a beautiful garden, the lovingly arranged and top maintained. I found the generous offer of the entertainment team: from spanish lessons, on yoga and tai-chi and dance lessons etc. , you can also a 'pinnacle' in the observatory treat yourself. We spent a week in the tamarindos very much. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.3
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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