Hotel Melia Tamarindos(4.5 stars)

Retama, 3 - 35100 - San Agustin - Gran Canaria View on map

Average rating

343 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    5.0
  • Service
    4.8
  • Location
    4.9
  • Food and Drinks
    4.8
  • Sport & entertain
    4.8
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137 hotel reviews for undefined sorted by travel date
Dieter
No hotel for us more.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel is old, bathroom renovation, cleanliness for 3 stars in order. read hotel review
  • Room
    3.0

    Bathroom too small for two persons, no shower, only local outlet to shave not suitable.

  • Gastronomy
    3.0

    The food was always the same food and the selection variety was not a 5 star hotel

  • Service
    3.0

    Are used to something else, foreign languages only a few. Room cleaning only in the afternoon.

  • Sport & Leisure
    0
  • Hotel
    3.0

    The hotel is old, bathroom renovation, cleanliness for 3 stars in order.

  • Location
    4.0

    Location ok, the bus not far, the beach ok, but not for swimming.

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Daniela
Always gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2013
Great hotel, stayed over Sylvester and will do so again. Only our erachtensmpfehlen even if the pool wasn't heated, and the spa treatments are not what they promise, but the rest is wonderful, the staff was great ☺, Alberto the eggs cook must still the smile learning ☺. The sylvesterbüfett was genuinly the knaller, we have never seen anything like it and the boss of the house is very nice, we are coming again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Bernd
Good hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel corresponds to the descriptions in the brochure. For dinner christmas and new year's eve There was a very rich buffet! The new year's program before midnight was super, then what From 0:00 a. m. was offered, was something for children! The entertainer his hampelschau, the after - noon with the kids in the pool made, again with the adult tourists. The volume was simply unbearable, so that the guests quickly became less and more discontented. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Karl
In this hotel you can make good holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
The size of the room was okay. You can relax in the room including balcony comfortable. The condition of the hotel unit is partly due to the age (built in 1975) needs renovation. Concerning the cleanliness there is no complaints - it is often difficult for the staff cleaning suppres, since the existing structure difficult to maintain is. The food, we had half board, was ok. The using different ingredients the food could have been a bit be more intensive. The guest structure was also in order. All age groups were represented. The nationalities there were mostly german, english, Sweden ..., dutch, norwegian represented. read hotel review
  • Room
    5.0

    Size of the room ok Wallpapers are to renew Furniture is acceptable Minibar drinks were too expensive Size and cleanliness of the toilet and bathroom is ok.

  • Gastronomy
    5.0

    The number of restaurants and the seating capacity is perfectly adequate and generous bemsen. We had never problems a suitable seat to find. The cleanliness and hygiene in the restaurant was up to the rules governing foodstuffs. On the extensive buffet was always something for that. Only the breakfast i quark or cream cheese missed.

  • Service
    5.0

    The friendliness of the staff was good. Foreign language skills at the reception no problem. The service staff spoke only spanish - but that was not a problem - it is you always agreed. The room cleaning was nothing to complain about. In the bathroom we had even a small water - but immediately achieved,

  • Sport & Leisure
    4.0

    The entertainers we didn't use. With 74 years and my wife 73 years this is not our case. The hotel pool is great. Good possibilities for swimming, the water temperature was just right. Unfortunately for the pool changing rooms really missed. There were as changing rooms in each case 2 toilet for ladies and 2 toilet's for men available. I believe this alone from the hygiene and as a 5 star hotel not ok. Here is a repair urgently needed. The fitness center is a disaster, which the decor of the equipment concerned. The equipment and facilities of the devices with a fitness center nothing to do. The fitness center they required, has no idea of fitness centers. All devices were totally outdated, worn and partly not working. The number of beach chairs is exemplary. There were not problems. Noticed, that the blödinnige reservation of beach chairs was to see - as the number of beach chairs was correct.

  • Hotel
    5.0

    The size of the room was okay. You can relax in the room including balcony comfortable. The condition of the hotel unit is partly due to the age (built in 1975) needs renovation. Concerning the cleanliness there is no complaints - it is often difficult for the staff cleaning suppres, since the existing structure difficult to maintain is. The food, we had half board, was ok. The using different ingredients the food could have been a bit be more intensive. The guest structure was also in order. All age groups were represented. The nationalities there were mostly german, english, Sweden, dutch, norwegian represented.

  • Location
    6.0

    The location of the hotel is excellent - right on the ocean. Could not have been better. Public transport directly at the hotel. Purchase possibilities for the daily need in the immediate vicinity.

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Claudia
Nice place to relax and enjoy.
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • November 2013
Very nice hotel right on the beach, beach but rather windy. Many spa offers, but a bit more expensive. With wi-fi access. Very nice pool area, plenty of quiet spaces, great food. San Augustin is rather small and nothing was offered, but tourist places are quickly reached, buses leave from directly in front of the hotel. Beautiful hikes and excursions with pick-up from the hotel with free motions, (german) read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Inka
Unfortunately disappointing holiday...
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2013
• transfer was not clarified • the posted 'sea sides room' was full - so only ' landseiten rooms' not renovated. • hotel built in 1975 very old read hotel review
  • Room
    2.0

    Our extra for the sea view room we had booked was full, so we were given a room to the land side (including free booking to universe inclusive.). However, the room was no comparison. Street in front of the door, toilet/rest of the bathroom 2 small miniräume divided, without ventilation. Water gave it only with chlorine. Beds were hard and squeaked extremely. With the cleaning lady could we in a 'sea-room' look. No comparison. Large renovated bathroom without mold, etc. Complain at the reception had no sense, the people in front of us did, then they were in a room on the 'sea' right next to a lift and over the noisy/smoking bar stuck. Then we took but rather our room. At least this hotel is no 5 star hotel, probably 3 *!

  • Gastronomy
    3.0

    Every night there was pasta, fish, meat, salad in different variations a buffet. Breakfast was the same every morning.

  • Service
    5.0

    Friendliness = great Foreign language skills = good (english & german) Zusatzleistungen = fitnesspavillon free of charge from 8:00 to 10:00 p. m., aquagym 12:00 a. m.; otherwise rather relaxed (quiet) entertainment in the background.

  • Sport & Leisure
    5.0

    • sportpavillon free of charge from 8:00 to 10:00 p. m. • spa area good • clean pool • couches sufficiently (trolleys however dirty/sticky) • tennis court (lessons available) • (lava -) beach close to the hotel area, so good for other sports activities.

  • Hotel
    2.0

    • transfer was not clarified • the posted 'sea sides room' was full - so only ' landseiten rooms' not renovated. • hotel built in 1975 very old

  • Location
    5.0

    Airport in 20 minutes (about 20 kilometer). Fastest transport were taxis (directly in front of the hotel. Drive from 6 kilometer after Maspalomas circa 7 Euro ). Bus stop directly before the door, supermarket across the street.

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Kerstin
This 5 stars not once again
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2013
The hotel was already older and quite worn. Most of the guests were retired from germany and england. During our stay, the carpet on the stairs changed. It was urgently necessary, but then we had the vapours of the adhesive several days to watch. Even in the dining room you had to this smell in the hotel. How the hotel 5 stars, i can't explain. 3 stars are from. read hotel review
  • Room
    3.0

    The room is simply equipped. One sees that also here the age of the furnishings.

  • Gastronomy
    3.0

    The food was average. Unfortunately were the salads, the vegetables, the pasta and fish seasoning. The selection of cheese was good. For breakfast there were many sweet parts, the recently thawed were. Bread rolls were fresh aufgebacken. Jam, honey, butter... Everything is in small kunststoffpackungen offered. There are certainly better solutions. The orange juice was freshly squeezed.

  • Service
    3.0

    The staff is friendly. It is also something was always cleaned, but very superficial. At the pool bar were sticky spilled drinks on the floor, the small tables at the umbrellas were not wiped and in the room you will find the copper, in the corners of the cabinet, the magnifying mirror, the cover of the air conditioner and so on. Dust and dirt, the already long not removed. We have these things in the room said, it was a cleaning done. The 'dirty' remained.

  • Sport & Leisure
    3.0

    The water gymnastics was quite funny. The beach chairs were already very early reserved with towels. After 8:00 a. m. there were only a few free beach chairs. The cleaning of the pools was very adventurous. A bucket with schaumwasser and a broom, so that the edges cleaned. The wastewater land for large part was in the pool. After this observation i was not in the pool, but only still go swimming in the sea. With a demand we are assured, the values of water quality are correct. On the following days, there was no broom and bucket more, but a cleaning with a vacuum.

  • Hotel
    3.0

    The hotel was already older and quite worn. Most of the guests were retired from germany and england. During our stay, the carpet on the stairs changed. It was urgently necessary, but then we had the vapours of the adhesive several days to watch. Even in the dining room you had to this smell in the hotel. How the hotel 5 stars, i can't explain. 3 stars are from.

  • Location
    4.0

    The location of the hotel is good. The bus stop is direct before the door and the gardens, the beach. Unfortunately also here construction with excavators and other heavy equipment instead. In the vicinity there is the usual shopping possibilities for tourists, not recommended.

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Marie
Here price achievement is correct!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel is now a bit dated, it is however nevertheless large trouble. The average age was about 55 years. If you're looking for peace and quiet in the hotel in any case correct. The hotel is right on the beach. read hotel review
  • Room
    5.0

    The rooms are good. The size was really sufficient!

  • Gastronomy
    5.0

    The food was really good. Especially the fruit offer. Every day there would be fresh fish, meat... Especially the always freshly made pizza is highly recommended! The restaurant is in the next few years be renovated! On the outdoor terrace you could eat very well!

  • Service
    4.0

    The friendliness of the staff we couldn't confirm. They are just stressed as a little understaffed! The room cleaning is good. With english you could get around the whole hotel, spanish was obviously better!

  • Sport & Leisure
    4.0

    The pool is ok. There is also entertainment these but we did not use it.

  • Hotel
    5.0

    The hotel is now a bit dated, it is however nevertheless large trouble. The average age was about 55 years. If you're looking for peace and quiet in the hotel in any case correct. The hotel is right on the beach.

  • Location
    6.0

    The hotel is right on the beach. But several other beaches and bays in the immediate area so you are not a is bound. The dunes of Maspalomas one reaches after about 2 kilometer walk. The place San Augustin is rather small, you can't really do something. After Playa del Inglés it is very close - but it is not really nice. With taxi for 5 €one comes to Maspalomas-as you can also in the evening very easily bear. In front of the hotel is a bus stop. There was also a bus to Las Palmas.

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Petra
Good hotel in nice location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel is relatively large, already come into the years, but still in very good condition. It is also constantly being worked on. The 5 star (country category) but there are not forth, 4 stars are appropriate. The cleanliness was very good. We had booked half-board, but there are also all-inclusive, but in our opinion no 2 - class society exists. You are a half board guest not different/better/faster as well as the all inclusive guest. The guests were mixed, at our travel time clearly 40 +, there were many german, austrian, swiss, italian and also many spanish - last ... but not least also very well was the birds of the 'reservation', the very international. read hotel review
  • Room
    5.0

    Our room (junior suite in 6. floor) was great, we were surprised by the size. There was a 'living room' with a couch, coffee table, coffee table, flat screen tv, telephone, mini-bar, in addition, the matrimonial bedroom is entered to with desk, flat screen tv, telephone, also a 'dressing room' with a large 3 - door sliding mirror wardrobe with free safe, bathroom with 2 sinks and shower-bathtub, separate toilet with bidet. Separately controlled air conditioning in living room and bedroom. On the large balcony 2 beach chairs, 2 chairs, 2 table. We were really positively surprised. Of course, there is the one or the other body renovation, here are just mentioned the fixtures in the bathroom, the your best times for a long time behind itself, but everything was fully functional and clean. However, we have not 'in the number of crumbs which ended searched', finally we have holiday and are not profimäßigen hoteltester.

  • Gastronomy
    4.0

    There are two bars (lobby and pool), as well as two restaurants (main buffet restaurant and snack bar, also at the pool). The quality and quantity of the food was very good, local or canarian dishes were - except paella, papas arrugadas and mojo - unfortunately not available. Everything was okay, all in all the food was in the long run but quite boring. Every day the same salads, each 3 different types of meat, of which 2 in 'show-cooking', which means short fried, and 2 sorts of fish, each 2 vegetables and kartoffelbeilagen. There was also a buffet with pizza and pasta (daily 2 sauces). This sounds like a lot of variety, actually it was but, as i said, on the duration boring. Cleanliness and hygiene in the restaurant was also very good - here we can the partly extremely bad evaluations of other user couldn't understand. For breakfast was everything available, which for a hotel of this category is, various breads and bread rolls, sparkling wine, egg dishes (also freshly prepared omelets), sausage, cheese, cereal, etc. , fresh fruit, cake. All in all we would 5 suns, are nonetheless a again, because everything was ok and nothing was missing, but for us anything special was or at least some, of which one gladly still another 2. portion got could have been.

  • Service
    5.0

    Friendliness very good everywhere, foreign languages - at least at the reception - also very good, otherwise one naturally everywhere with a few words of spanish. The room cleaning was also always very good at no time to complain about. In the last days of our stay there was (again?) A mini club for the children, there is now the autumn vacation time has begun. Complaints of any kind we had not. The service (here: service in the restaurant and at the bars) from employee to employee very different - times prompt service, more than 15 minutes of waiting, until the order was taken), the service in general was very good.

  • Sport & Leisure
    5.0

    A small 'fitness room' in the garden (as a pavilion built) was available, but we did not use it, the existing appliances did not really on sport animated (2 bikes, 1 or 2 treadmills, 1 cross trainers, various weights and 1 or 2 equipment for strength training). To the pool we cannot say anything, since we didn't use it. Seem sufficient to be available, but there is the beach chairs tourist in no doubt, in the morning at sunrise to be active. Showers were also available, which we didn't see, were changing rooms. Animation gave it also, but we did not use it and was, as far as we could see, only a few people. Through the beautiful garden area of the hotel by the hinterausgang over the beach promenade right on the beach. There were umbrellas and beach chairs for rent (7.50 euro for 2 beach chairs and 1 umbrella/day). We stayed in spain and the canary islands a far more paid, so also nothing to complain about. The evening entertainment was surprisingly good (however always a matter of taste), on the other side you can otherwise do not do anything about this, if you not by car/taxi/bus go would like.

  • Hotel
    5.0

    The hotel is relatively large, already come into the years, but still in very good condition. It is also constantly being worked on. The 5 star (country category) but there are not forth, 4 stars are appropriate. The cleanliness was very good. We had booked half-board, but there are also all-inclusive, but in our opinion no 2 - class society exists. You are a half board guest not different/better/faster as well as the all inclusive guest. The guests were mixed, at our travel time clearly 40 +, there were many german, austrian, swiss, italian and also many spanish - last but not least also very well was the birds of the 'reservation', the very international.

  • Location
    5.0

    The hotel is located in a very quiet area, right on the beach and actually 'in the middle' in san agustin. Small and larger supermarkets there is just around the corner, taxi rank directly in front of the hotel, bus stop in the proximity. Also a few restaurants and a shopping center are nearby and within walking distance to find, but if you in san agustin the nights experience would like, is here wrong and should a place to playa del inglés. The transfer time from the airport took about 35 minutes (with stops). In sight of the hotel there was also a (private) clinic (clinica roca), so that even medical care is guaranteed.

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Ralf
A beautiful holiday on the atlantic ocean.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2013
Here we have a nice, relaxing holiday. The hotel including the pool and spa are very nice and clean. The staff is friendly and courteous (of course there was an exception, but it's like that everywhere). The food offers something for everyone, the partly long waits for the preparation of fresh dishes (omelets, pasta, meat, fish) unusually were. The entertainment in the hotel were not pushy, but is rather to spanish speaking tourists. The evening live entertainment at the pool were from professional artists presented. Also there was something for everyone (soul, jazz, dance etc.). For young people party ... goers the hotel is not suitable, since one should rather directly in Playa del Inglés lower. Great was the direct beach location of the hotel. 2-3 -minute walk away from the pool, the atlantic ocean. Deckchairs and umbrellas are at the beach numerously available, but must be paid (7,50 Euro for 2 beach chairs and an umbrella). At the pool were also enough beach chairs available together with cushions and umbrellas (a reservierungswettbewerb from early around 07 hours is not necessary-although again some holiday makers not to do could). The beach chairs/umbrellas at the pool are of course free and the pool towels could be changed every day. A fitness room is located in the spacious landscaped garden area and has the most important sports equipment. A casino is also located on-site and offers guests plenty of opportunities your vacation dollars to multiply or verzocken. The rooms are functional equipped (toilet was separate), have a large flat screen tv, free safe and fridge with all-inclusive once daily with free drinks (water, Cola, beer, juice) refilled. There are certainly in the rooms in need of renovation, but it was always clean and tidy. The only really annoying thing about this holiday was the constant sign evidence of drinks. Although we booked all inclusive, we had the consumption of all drinks at the service with name and room number countersign. This one should be tremendous! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Anne
100%recommended for the future!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
Overall the hotel is in a very good condition, the whole area is well maintained and the staff was always friendly and helpful. The rooms are comfortably furnished and it has a splendid view over the sea or the mountains of the island. The guest structure is multicolored mixed, you met young families with children, and young and older couples in the hotel. read hotel review
  • Room
    5.0

    The rooms are big enough and comfortably furnished. They include bed, wardrobe, luggage bank, and writing desk with a tv, a minibar, a telephone and a balcony with a seating area. The bathroom is functional, clean, and has shower, towel rack, sink with hair dryer, toilet and bidet.

  • Gastronomy
    6.0

    The main restaurant, in the dishes for breakfast and dinner were offered, had a daily new selection of dishes (international & regional). There was always something for every taste. At lunch time you could additionally snacks at the pool bar, this we however, since we had booked half board, not in use.

  • Service
    5.0

    The entire hotel staff was always friendly and helpful. The staff at the reception and in the restaurant possessed foreign language skills, so the communication usually problem-free anyway. The room was cleaned every day and very thoroughly, on request, towels and bed linen changed.

  • Sport & Leisure
    5.0

    The hotel offers some sport activities, such as yoga or water sports. To the guests a free fitness room with a variety of equipment available. At the pool there were enough pool and beach chairs with cushions for the guests, there are both sun, and shade.

  • Hotel
    6.0

    Overall the hotel is in a very good condition, the whole area is well maintained and the staff was always friendly and helpful. The rooms are comfortably furnished and it has a splendid view over the sea or the mountains of the island. The guest structure is multicolored mixed, you met young families with children, and young and older couples in the hotel.

  • Location
    5.0

    The beach borders directly on the hotel area, shopping possibilities are on foot in just a few minutes of our erachtensrreichen, as well as the bus stop, from the you without problems in nearby major cities arrived. The travel time to the airport Las Palmas took about 30 minutes

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Beate
New favorite cycling for years!?
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
The hotel is ok, very clean, guests multicolored mixed! read hotel review
  • Room
    6.0

    Double room ok, adequate size, bathroom and extra toilet. Shampoo, shower gel, soap always refilled. Beds very large and comfortable, the air conditioning always worked. Great with all inclusive is: the mini bar was replenished every day: 2 beer, 2 Cola, 2 Fanta and minimum 3 water!

  • Gastronomy
    2.0

    On the first day we were at the dinner dismissed as my husband no long pants turned on! On 2. day for dinner we refused, because my husband on his long pants, no t-shirt, but a ax shirt carried! As was our expectation huge and what can i say: Never 5 star standard! Mini buffet! Tables were slowly cleared!

  • Service
    2.0

    Staff always unfriendly and very slow, we got rarely what we ordered, not with other countries to compare, shame, had spanish differently! The room cleaning was super and also very quickly, the women could smile!

  • Sport & Leisure
    5.0

    No annoying animation. Pool area and beach really great, the work out! Beach chairs, umbrellas, showers, everything super! Which has gene ffs was 1 times a more overzealous pool were the us a green paper wrote. We immediately at the front desk and it was said: not reserve. Funny was only, we were in the sea bathe. All the beach chairs around were reserved, no tourists in sight!

  • Hotel
    5.0

    The hotel is ok, very clean, guests multicolored mixed!

  • Location
    5.0

    Finally, not an endless driving directions to the hotel. If you are looking for then after Maspalomas or Playa de ingles! Both tried. 2 super restaurants left and right from the hotel, bus and taxi in front of the door. The latter is recommended, comfort at a fair price.

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Thomas
Not recommended!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
The 5 star than 3.5 to look at. The hotel makes one on wannabe plush, the men on the dinner wear long trousers, but the beer is served in a wine glass poured in, because the staff is too putrid to another glass to get. read hotel review
  • Room
    4.0

    The room was best of all. It was clean, spacious and the sea view was good.

  • Gastronomy
    3.0

    The buffet was ok, had something for everyone.

  • Service
    1.0

    Not at all satisfactory. We were always ignored and not even notice. Very old, incompetent staff, which the older guests were favoured. The pool was dirty and one had to 10 minutes in line for 1 Cola.

  • Sport & Leisure
    0
  • Hotel
    2.0

    The 5 star than 3.5 to look at. The hotel makes one on wannabe plush, the men on the dinner wear long trousers, but the beer is served in a wine glass poured in, because the staff is too putrid to another glass to get.

  • Location
    3.0

    Not centrally located. If you don't only want to stay at the hotel, this is the bottles place.

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Janina
Beautiful beach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
It was all in all very nice! For those who prefer bathe in the sea goes is right at home here! The sea was gorgeous and the waves were really fun. The chairs at the pool were already very early in the morning occupied with towels and you had hardly a chance in the afternoon in the shade. Breakfast was really very good. The snack offer for lunch was also good. And the food in the evenings was always varied tasty it was' buffet ' food. A very large plus was the mini bar which one could with all inclusive ... and is refilled everyday. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Simone
Hotel for older people who it very quiet
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2013
An outdated hotel.. Staff was rude and not very efficient. Air conditioning is very cold temperatures set. One needs a jacket. Gentlemen in the dining room only wear long trousers. Women must almost naked come. Imbalance. read hotel review
  • Room
    4.0

    The best at the hotel. Good beds. Only the mini bar was to your liking accounted for, although you don't need anything.

  • Gastronomy
    4.0

    Catering trade up for dessert ok. Dessert buffet was unimaginative.

  • Service
    3.0

    Staff was rude and not very efficient. Table at the pool bar with a napkin from nachbarstisch (from the previous customer) cleaned, after we have asked, the table to clean. For us a NO GO! Dining room was extremely cold, and you need a jacket, curtains are all closed. The terrace was very nice, but a few places and spanish are preferred. Complaints or wishes were rather they laughed. Rooms were cleaned well.

  • Sport & Leisure
    3.0

    Child animation to 12 years. But it is only for small children. Activities through the day (water aerobics, etc.) Was very good. To reserve beach chairs was' actually ' prohibited. But it was from the staff not controlled, so you either 07:00 a. m. its cloth place was, or stop all day long in percussions the sun sas. There were enough pool chairs, but not enough umbrellas. Advertised disco is closed. Entertainment ends abruptly at 11:00 p. m.. Then sleep. Very 'very old people' laid out, even though the majority in the middle alterssegment was. No talks available.

  • Hotel
    3.0

    An outdated hotel.. Staff was rude and not very efficient. Air conditioning is very cold temperatures set. One needs a jacket. Gentlemen in the dining room only wear long trousers. Women must almost naked come. Imbalance.

  • Location
    3.0

    Right on the beach, with a card access to the hotel. Shopping night life, restaurants, rather sparse. Taxis are always available, also the bus, but expensive like taxi for a family with 4 people.

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Muriel
Great holiday with little flaws
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
The hotel is somewhat old but still very well maintained. The grounds are beautiful but also the rooms are really in order. Except like so often quite badly soundproofed are. It's clean too everywhere. Wi-fi is available in the lobby for free, we were on the 2. floor and had also best front desk ☺ We had booked all inclusive. This is to say, if you so is used, you'll certainly be satisfied. But we had in the last vacation as well as all inclusive and there was really everything included in the price. Here it is only certain drinks ... and some snacks. So we were a bit disappointed, but you can live with. read hotel review
  • Room
    5.0

    Everything ok air conditioning worked, the mini bar was daily refilled, tv worked, furniture and bathroom were in order, clean is it also. Only as mentioned above, quite badly soundproofed.

  • Gastronomy
    6.0

    What we really 100% were convinced, was the food/drinks. It was really great, varied and there was always something for everyone. There was also a pasta/pizza corner, where every evening different things. Also otherwise the buffet at all nothing to be desired. Likewise, one found always a place, also outside on the terrace, the especially at lunch extremely pleasant.

  • Service
    6.0

    The staff were mostly very courteous and very friendly. With english one does not have problems. German partially also. Room service always occured in the absence, which was great and also cleaned thoroughly. It is with all inclusive every day the mini bar was refilled.

  • Sport & Leisure
    6.0

    The activities were varied. There were also sports equipment in a smaller area outside of the hotel, near the pool, which one cannot use. Beach chairs at the shade you have about around half nine reserve, otherwise remains just the pure sun. The pool is also nice and large.

  • Hotel
    5.0

    The hotel is somewhat old but still very well maintained. The grounds are beautiful but also the rooms are really in order. Except like so often quite badly soundproofed are. It's clean too everywhere. Wi-fi is available in the lobby for free, we were on the 2. floor and had also best front desk ☺ We had booked all inclusive. This is to say, if you so is used, you'll certainly be satisfied. But we had in the last vacation as well as all inclusive and there was really everything included in the price. Here it is only certain drinks and some snacks. So we were a bit disappointed, but you can live with.

  • Location
    5.0

    Beach is directly in front of the hotel. Airport is also not far away, about 20. minutes. The village has about 2 going minute removes a small super market. You walked about 10 minutes you got to a smaller 'center' with many different stores. After Playa del Inglés and Maspalomas you can get very cheap with the taxi and also fast.

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Manuel
Unique holiday ok, but certainly not a 2 time.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Hotel is in the comparison to the adjacent hotel a large impression; unfortunately, the entrance no welcoming atmosphere; read hotel review
  • Room
    3.0

    Room was fine, but already quite strongly worn; also in the bathroom is on the first view of, that everything was already strong dated is, both the design as well as the condition of the decor.

  • Gastronomy
    4.0

    Restaurant was ok, also the selection of dishes at lunch and in the evening; a 2. drinks for example at dinner to get was a real challenge;

  • Service
    3.0

    The service staff should be clearly separated. Start at the cleaning staff: very friendly and courteous; the front desk was friendly, but not in the extent friendly and competent, like in c, ; with the waiters it was difficult: in principle were all forced friendly, some also always; but some of the waiters my opinion the sense of 'all-inclusive' didn't understand: after a drinks, we ignored, no matter, whether for lunch or dinner, or at the pool bar, the waiters work fast unhappy and overstrained, throw sometimes with the plastic cups at the pool (there are no glasses) and all of this, despite tips - some waiters make the impression of an unhappy ferialpraktikanten.

  • Sport & Leisure
    4.0

    Pool was ok, only from early morning no beach chair with umbrella longer available; activities under the section; 4 stars because of the beautiful palm garden between the hotel and pool and the hotel's own casino (optically ok, dealers sometimes a little inexperienced, but a genuine enriching)

  • Hotel
    4.0

    Hotel is in the comparison to the adjacent hotel a large impression; unfortunately, the entrance no welcoming atmosphere;

  • Location
    5.0

    Distance to the beach is ok; the distance to the shopping and nightlife (taxi around Euro 5,-); especially to be recommended, if you like it somewhat quieter and still the option of 'action' want.

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Nadine
Never again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Never again! It was the worst holiday. The staff was rude, unfriendly, overtaxed, too old and unhappy. I was 3 time here: the 1st time, the only time and the last time! read hotel review
  • Room
    5.0

    The rooms were the best, clean and nice.

  • Gastronomy
    4.0

    Food was ok, had something for everyone.

  • Service
    1.0

    Catastrophic! Real under all sow. As young people you did not notice, just overlooked. The staff must be changed are. We had at the buffet 10 minutes on the fish are. The order for the drinks after the first course welcome. Terrible. The worst part was it at the pool bar, they were absolutely overstrained. Everywhere dirty dishes. Pfui i can say as only.

  • Sport & Leisure
    4.0

    The pool was cleaned every day.

  • Hotel
    1.0

    Never again! It was the worst holiday. The staff was rude, unfriendly, overtaxed, too old and unhappy. I was 3 time here: the 1st time, the only time and the last time!

  • Location
    4.0

    The hotel is quite far away from the happening. Otherwise, you can't negatives, except, that you not have chairs on the beach, one is through a fence blocked (like in prison).

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Elke
Attractive hotel with beautiful park by the sea
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2013
Holiday on the beach and in the middle of the park Attractive hotel in a quiet location with beautiful park, but would only 4 stars 5 stars are not necessarily appropriate: Entrance a bit dreary, the red carpet on the stairs very worn, in the actual property to arrive are only stairs, this' elevator ' wrongly at the place, is also not sternegemäß, seemed very cheap read hotel review
  • Room
    5.0

    Room was big enough, the bathroom and toilet were separate, air conditioning, flat screen tv and mini bar available (population unfortunately not daily), otherwise clean and tidy

  • Gastronomy
    6.0

    Very varied food, was always freshly prepared Selection of drinks for all inclusive guests very extensive

  • Service
    5.0

    Staff speaks good german and is very friendly and helpful, waiters in the restaurants was very courteous Timmerreinigung ok, re-filling of the minibar unfortunately not daily,

  • Sport & Leisure
    5.0

    Enough beach chairs and cushions at the pool, just a shame, that there was no free beach chairs was

  • Hotel
    5.0

    Holiday on the beach and in the middle of the park Attractive hotel in a quiet location with beautiful park, but would only 4 stars 5 stars are not necessarily appropriate: Entrance a bit dreary, the red carpet on the stairs very worn, in the actual property to arrive are only stairs, this' elevator ' wrongly at the place, is also not sternegemäß, seemed very cheap

  • Location
    5.0

    Located right by the beach, but public beach are the few couches only against fee to preserve a shame San Augustin a very quiet place with a few shopping possibilities, but buses cheap and in the immediate vicinity, so that Playa del Inglés, Las Palmas and maspolomas well and favorable to reach

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Daniel & Diana
Relaxing and party
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
A very nice and quiet hotel. There are many excursion possibilities. We had each day a evening entertainment, music at the pool bar or dinner every few days live on the piano music. You can take a taxi for 7 €to Maspalomas where you want to go shopping or the lighthouse to look at. We booked all-inclusive and were very satisfied with the services. It is not all-inclusive but it gives is sufficient selection. The mini bar is part of the all-inclusive package and is daily filled up. If one wanted to rent a car, it can also outside hire ... is cheaper. But you take a taxi anywhere in the city and it seen over the week is cheaper. There was german tv. The food was served in buffetform with live cooking. The only negative thing i can say is the the chairs by the pool from the guests already at 9 hours are reserved. One must at the latest around 9:30 a. m. at the pool the couches to reserve so that you after the breakfast capacity under the umbrella. The beach was just super. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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