Heidehotel Anna(0 stars)

Saarlandstrasse 2 Show map

Average rating

10 hotel reviews

    Rating by categories

  • Hotel in general
    2.3
  • Room
    2.6
  • Service
    2.8
  • Location
    4.8
  • Food and Drinks
    3.1
  • Sport & entertain
    6.0
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5 hotel reviews in Englishsorted by travel date
Angela
Fantastic value for money - lovely hotel
  • Recommended hotel
  • Couples
  • City break
  • February 2012
At first we were greeted by very friendly staff who showed us to our room, which was very clean and up to a high standard. Staff were always willing to help us out and gave us information of things to do in the area. Breakfast and meals were of excellent standard and catered for special dietary need when asked. read more
  • Room
    6.0

    Room was spacious with a cosy feel, equipped with a minibar and a TV. The bed was very comfy - best sleep I have had!

  • Gastronomy
    6.0

    The hotel had a very friendly restaurant and bar and helped us to translate the menu, also recommending what was suitable for our vegetarian needs, also willing to create meals that were not on the menu. Prices are excellent value!

  • Service
    6.0

    Staff spoke excellent standard of English and were really friendly - couldn't have asked for better people to stay with! Room cleaned on regular basis up to a high standard.

  • Sport & Entertainment
    6.0

    I was surprised to find that this hotel offered free Wi-Fi to all guests and it was available in every room.

  • Hotel
    6.0

    At first we were greeted by very friendly staff who showed us to our room, which was very clean and up to a high standard. Staff were always willing to help us out and gave us information of things to do in the area. Breakfast and meals were of excellent standard and catered for special dietary need when asked.

  • Location
    6.0

    Excellent shopping facilities, great swimming pool nearby, and in the hotel they gave us plenty of leaflets and vouchers that they had. Also Heide-Park was just a bus ride away.

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Udo
Never again, hotel is very rund-down
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2011
for many years it has been nothing in the rooms, you have the impression, that a quick money. The information provided in the description of hotel deceive. Conclusion: not recommendable, once and never again. read more
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Alexandra
Boss nice, but the rest?! archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • May 2010
As already written. The boss is nice. But otherwise must at this house, be invested. Both the rooms, as well as the cleaning staff. When we after more than three hours of waiting period our room on the second floor we wanted to move forward a large clouds. The 'cleaning lady' their cigarettes held 'our' room. When we as it was not okay snlt good, a sufficient 'in the rooms may be smoked'. Yes but not in my own. She made only with the windows open. At the reception we were lucky enough to get, even though they were booked ... up, another room. This was, as well as booked, on the non-smoking floor. The rooms are very old and urgently in need of renovation. For our stay 1tägigen it was so straight. There was a restaurant, in which we wanted to drink a beer in the evening, we were right in front of our nose off the light with the comment 'there were the whole time no people there, because I thought I would also make it'. Good. If you want to eight people are not earning anything. Please. The breakfast was really okay. There was everything you needed. After plowed but a bit slow. Really only for a short break. For longer stay in our opinion not suitable. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Jens
Value is really good archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2009
I was very surprised by this hotel, they offer free WiFi internet, minibar with the same prices as below in the hotel's restaurant. The breakfast buffet was very rich, there were freshly cooked eggs. There was also plenty of meat, cheese, cheese, jam, bread rolls, bread and several sorts of cereal. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Jan
Only for a few days! archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • April 2009
The rooms are very small and the bathroom! Throughout the hallway smells food! The town is lovely, amazing!!!! She could very many excursions! Example: Heideerlebnis-park, the swimming pool ... And ... And ... And! The heath is great!!! The morning buffet is very very small!!! But it was enough!!! Thank you have read my description and hopefully did you help!!! Your janst! read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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