A-ROSA Kitzbühel Resort(5 stars)

Ried Kaps 7 6370 Kitzbühel Show map

Average rating

174 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    5.6
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82 hotel reviews in Englishsorted by travel date
Anne
Further recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Except for some small things with the cleaning of the room, we were with our stay very satisfied. Especially worth mentioning is the friendliness and skills the complete staff. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
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Rudolf
Dreamhotel
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2012
The Arosa is a extraordinary hotel. It is not only the kindness and competence of the whole Staff's with, it is also the beautiful location of the hotel, his excellent facilities in all areas(room, Restaurant, spa etc.) And the amazing kitchen which us the stay so pleasant left. The quality of the treatments in the spa area was excellent read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jana
Wonderful hotel in a fantastic area
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
We have made a short trip for relaxing and it was again sensational in 'my favorite hotel'. We are definitely coming again. Thanks for fantastic days in this beautiful hotel! Would love to have stayed longer. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Anke
Simply only great
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We do not understand, why some people here about the hotel to suspend have. We stayed over christmas 5 wonderful days at the Arosa spa Kitzbühel and I can't report anything negative, completely on the contrary, we can it only each really recommend. The ski shuttle to the lift was perfect, all of the staff were just warm and friendly (not fake ) the food was the absolute best. The buffet the streif restaurant was unbelievably varied and very tasty - everything was fresh and plentiful. Also the breakfast was absolute best, we have rarely seen such a selection in ... a 5 star hotel. Also the restaurant Monti mare was great and very romantic, very recommendable! After skiing in the saunas and in the spa area-simply the perfect relaxation. Also the massages are really very recommendable, we had a st. Barth harmony few massage-amazing. The place you can in 10 minutes on foot walk, not a problem. We will definitely stay there again and the other houses the chain visit. If you are looking for relaxation, good food loves and a warm hospitality to experience would like is in the Arosa spa Kitzbühel perfect cared for. Strong praise and thanks to the entire team for the wonderful days! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Werner
Arrived.
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • December 2012
Beautiful, lavish designed hotel, quiet (s) room, good and large bathroom with generous shower. Well structured bar area, chic, open fireplace. The smokers lounge could be more spacious. There are probably more smokers than we thought. Sumptuous breakfast buffet in the something for every taste should have. Didn't try everything \u263a spa and pool were top. Prudent sauna, makes professional infusions. The 5. star purchases one however not with architecture, nice view, good food and wi-fi internet access, but with the people the people. Big praise the service staff in the bar area, which us attentive, discreet and friendly cared. ... Valley station Hahnenkamm is on foot not reachable, is however because of the shuttlebusdienstes no role. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to ski lift
    3.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Maria & Niko
Big disappointment for a five-star hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
Formerly beautiful room, unfortunately very worn. Stains in the carpet, view unfortunately in the inner courtyard, everyone can all into the room look! Very dirty, bad it bed, otherwise was not recognizable, the room service there was. Spa was crowded, which was probably due to the season could. Wi-fi free of charge, but only very limited merely at of the lobby/bar and not one step further. Breakfast was just. Half board means evenings below average buffet, rather in a three-star hotel to find. A culinary flop! This smell the food in the entire hotel. Staff overburdened, long waiting periods with ... the order. Our bottle came to the end of the 2. Ganges/piled up. Otherwise seems to at the front desk not for our complaints to have interested. We wanted because of the bad service and the quality of the kitchen the good faith in advance booked half board unsubscribe; was unfortunately not possible, a responsible not to speak. For us was the last visit here. read more
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
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Bernhard
Great hotel with excellent wellness area
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • November 2012
Great hotel, me very well, great wellness area, good location to Kitzbühel, i will definitely return read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ernst
The Arosa is commendable
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • September 2012
Everything was OK. Only at breakfast and at dinner would be a more attentive staff the service ( Clearing and neueindeckung) helpful. Here was missing the checker-chef. Food was great! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ute
Does not correspond to the expectations five star hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Location of the hotel good, only few minutes on foot away from the center. Service had the whole range of unfriendly to very competent and ready to help we had every day the whole bandwidth, unfortunately for a five star hotel. Half board likewise from excellent to dreist and cold everything was there, Breakfast buffet was excellent. Spa was disappointing. No supervision, evenings limited cleanliness. Massages too expensive for the value, with exception the pool was good. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Alois
Not so
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
The Arosa is still one of my favorite hotels, unfortunately were very lots of guests the you would normally not in a five-star hotel finds, however therefor the hotel can't. Unfortunately the spa neglected think work there no real masseurs, however rather this ' wellness masseurs' with 9 days ausbidung. Used even a spa run therefore I see very fast. Breakfast is super, the half board unfortunately not. Will in any case there again and again some days spend but no Treatments more. The problem wellness massage therapist is unfortunately in the last time more frequently, but should From a ... certain price not be. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Elisabeth
Great service, great hotel
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • August 2012
We had a little bad luck at the check-in, since here the staff completely overburdened was. Disadvantage of the hotel the few room with real balcony. Usually there was only a small offtake without seating possibility. We had over a Sonderkontingend booked, that's why was our price oK, but apart from that, the hotel is probably too overpriced. Possibilities for hiking nearby: it depends on, what you want. Mostly it is here but on forest roads. Very good and exceedingly friendly the staff were. The deal was really fun. Dinner and breakfast there are as a buffet. The dishes were ... tasty and fresh. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Other leisure activities available
    4.0
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Christian
It was dreamlike!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
The arrival was already great, we were greeted with a drinks and luggage, etc. Everything worked out perfectly. The suite (we had the kaiser suite) was huge & the view wonderful. Cleanliness was perfect and also the staff really friendly. You feel very at ease and cared for! The breakfast and also the restaurant was sublime and can only be recommended! read more
  • Room
    6.0

    The suite was the worst thing happened. 2 bathrooms, huge terrace ( with great view directly on the Hahnenkamm), bedroom was great. Also the eating area and lounge was great. Cleanliness as you expect from a five-star hotel!

  • Gastronomy
    6.0

    Food was gigantic, the bar was super - great cocktails and the room service and the offered food was great. No wishes were left unfulfilled.

  • Service
    6.0

    The staff were top. No matter what you wanted, every wish was fulfilled. :-) because of whose we come end of October again there and will definitely stay here again great days experience!

  • Sport & Entertainment
    6.0

    The in-house spa was great. The staff there also very friendly. You feel repealed and simple really. If times unhitch would like to, is right at home here!

  • Hotel
    6.0

    The arrival was already great, we were greeted with a drinks and luggage, etc. Everything worked out perfectly. The suite (we had the kaiser suite) was huge & the view wonderful. Cleanliness was perfect and also the staff really friendly. You feel very at ease and cared for! The breakfast and also the restaurant was sublime and can only be recommended!

  • Location
    6.0

    Gorgeous area, great view of the alps and the Hahnenkamm. Shop went right at the hotel ( great jewelry!) and since Kitzbühel centrally located, you can reach everything fast ( Munich etc.)

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Claudia
Dream vacation in Kitzbühel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
It was really fantastic. A hotel adorable. To eat I can't say that we had only with breakfast. However the Standardfrühstücks -coffee you should not drink, that is not anything. But you can have a coffee his election order. The service was just great. The Austrians unbeatable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jürgen
Perfect stay at the perfect hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
An almost perfect hotel. We booked half board and the dinner in buffet form with front cooking was every evening varied and really great. Wellness area sensational - location and interior also we will come again! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Manuel
Very beautiful hotel in the middle of Kitzbühel
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • August 2012
Very beautiful hotel and excellent service. Everything is clean, however very lot of snobs who think they are what better. read more
  • Room
    5.0

    Always clean and very nicely furnished

  • Gastronomy
    6.0

    The food was also very good:-)

  • Service
    6.0

    The service it was perfect

  • Sport & Entertainment
    6.0

    The wellness area is wonderful

  • Hotel
    6.0

    Very beautiful hotel and excellent service. Everything is clean, however very lot of snobs who think they are what better.

  • Location
    5.0

    Only about 5 minutes to the center Kitzbühel

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Johanna
Honeymoon in a pink Kitzbühel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
The hotel has a nice complex. The spa area is really nice, unfortunately you always had to over the entire 'marktplatz' to go with him to arrive. We had the half board. The staff at breakfast were is very friendly, evenings the staff were rather unfriendly. The food was rather average. But had a large offer. The fish and the vegetarian dishes were not so appetizing. Our room was unfortunately small, dark and dirty. The floor was nasty stains and the lampshades also. Shower and toilet had water stains, in any cleaning fixed were. The room was in the rear ... area of the hotel. We had loads of stairs and elevators take around to the spa, marktplatz or food to come. However the room was really nicely decorated (with roses and a gift of the hotel to our honeymoon). Really nice. Unfortunately, that the rest was not quite as nice! Room service was twice requested (refresh and luggage pick-up) and no only run. We have a day parking for free. At least. The staff has we didn't completely convinced: after the spa we came no longer in our room inside. We had loads of stairs and elevators to take to the front desk to arrive, the us three times a new card development, before the road with us is, to find out, that it is a further away and the battery on the door is empty! We had to go to the bathrobe wait and cold and we were not even a drink at the bar for the period or circumstances offered. And the for a five-star hotel? We were not really loved it! The marketplace information on half way in a deep conversation deepened and has also not hard. The' guest structure' was great. A mix of everything! read more
  • Room
    2.0

    We had a small room, dark, on the ground floor, with terrace area and a view of different rooms. The terrace area was not shielded the neighboring rooms. Very unpleasant. However there was a blank room next door without recognizable stains on the floor. We asked ourselves, why we didn't' clean' room got or, if it was due to the special-rate was, we via internet booked. Minibar was available and stocked. There was in two bottles of water, afterwards no more. Different rooms had fresh apples in the bed, we do not! Cleanliness: carpet, lampshade, dirty walls and in the bath the old water stains were not so appealing.

  • Gastronomy
    4.0

    We had the half board and a very large selection. However it was only meat really delicious prepared. Fish and vegetarian were not so the hit! With the dessert was the apple strudel the absolute surprise. Very recommendable!

  • Service
    3.0

    Friendliness so so. Not very attentive. Cleaning of the rooms: was ok, beds were always nicely done, but the stains I think for a five star hotel absolutely not acceptable. Amenities: refresh of the room in the evening and ge- päckabholung: was simply not done. The luggage pick-up at least an apology.

  • Sport & Entertainment
    5.0

    Pool was nice. Unfortunately hardly any service outside. Loungers were comfortable.

  • Hotel
    4.0

    The hotel has a nice complex. The spa area is really nice, unfortunately you always had to over the entire 'marktplatz' to go with him to arrive. We had the half board. The staff at breakfast were is very friendly, evenings the staff were rather unfriendly. The food was rather average. But had a large offer. The fish and the vegetarian dishes were not so appetizing. Our room was unfortunately small, dark and dirty. The floor was nasty stains and the lampshades also. Shower and toilet had water stains, in any cleaning fixed were. The room was in the rear area of the hotel. We had loads of stairs and elevators take around to the spa, marktplatz or food to come. However the room was really nicely decorated (with roses and a gift of the hotel to our honeymoon). Really nice. Unfortunately, that the rest was not quite as nice! Room service was twice requested (refresh and luggage pick-up) and no only run. We have a day parking for free. At least. The staff has we didn't completely convinced: after the spa we came no longer in our room inside. We had loads of stairs and elevators to take to the front desk to arrive, the us three times a new card development, before the road with us is, to find out, that it is a further away and the battery on the door is empty! We had to go to the bathrobe wait and cold and we were not even a drink at the bar for the period or circumstances offered. And the for a five-star hotel? We were not really loved it! The marketplace information on half way in a deep conversation deepened and has also not hard. The' guest structure' was great. A mix of everything!

  • Location
    5.0

    The location is great. You can lots of tours on foot undertake. All the paths are quite amusing. On the market-information you get tickets for the Hahnenkamm, however only hin-und return trip. Always summer is worthwhile however a descent on foot! Shops ( spar, dm, etc.) are very close to reach ( comfortable 5 to 10 minutes)

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Evelin
Sensational
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
A dreamlike short break for the whole family! The spa area, particularly the experience -sauna- Aufguesse are unforgettable, great kids Club, kind care, dreamy room with stunning views of the Hahnenkamm! Look forward already to the next time! We would definitely come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Carina
Deluxe honeymoon
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2012
There were wonderful honeymoon in a wonderful hotel. We were greeted with a romantic decoration in the room welcome and could the whole week on friendly service, very good food and the total relaxation in a great spa area enjoy. The hotel lies in a varied area definitely worth a trip. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Harry
A beautiful house Arosa
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
A beautiful house Arosa, getting a bit old. Here and there are already small inconvenience in which you in a house as Arosa not expected. The hotel is located somewhat away from Kitzbühel in beautiful peaceful location and is in very good constructional condition. The rooms were relatively new and clean, however stains on the carpet and in the bathroom and other Unreinlichkeit. Reasonable size. Quality of breakfast and dinner were the highlight. Something for everyone, a lot of fish, super Salatbüfetts, vegetables and side dishes and alternating meat dishes. Price of drinks upscale. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Jürgen
Great hotel and total relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
The hotel fulfilles all wishes. It was by far one of the best hotels which I so far visited. There is really almost no point of criticism. From the check-in, over the room, the location and the view, the food, as well as the sporting activities ( the offer for courses and care the sport), the fitness room and wellness area - there is nothing to fault. The daily changing Saunaufguss offers something for everyone and very professional and friendly carried out! Very convinced the so-called ' hostess'. With their can one all Info to the hotel, the region or ... excursions ask. The booked wellness Anwedung was really worth the money. At two days however was the service in the restaurant respectively terrace clearly understaffed. Thus it came to longer waiting times ( Bill, used dishes). The is however also the only small point of criticism I a-Rosa -hotel statement. All together the hotel offers everything, what you need for a break from everyday life need. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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