Hotel Park Plaza County Hall(4 stars)

1 Addington Street SE1 7RY London View on map

Average rating

81 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.1
  • Service
    4.9
  • Location
    5.3
  • Food and Drinks
    4.7
  • Sport & entertain
    4.3
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38 hotel reviews for undefinedsorted by travel date
Julia
Very good hotel in a central London
  • Recommended hotel
  • Friends
  • Proof of booking
  • Business trip
  • February 2014
This was my first time in London and I really liked the hotel. It is close to Big Ben and London eye. Few minutes from restaurants and bars. Staff was able to help with problem resolution. Hotel offers Full English breakfast + Continental breakfast. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Rolf
In the middle in London, clean modern hotel.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2014
Studio: no separable rooms. Breakfast area in 'rush hour' long waits, bad regulated. Otherwise but clean, nice staff. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Bärbel
Great location, good for families.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2014
Hotel in very good location! Right on Waterloo Station. Walking distance to lots of sights. Well run hotel with a very friendly staff from the morning till the evening. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
Close
Priska
A successful birthday surprise.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
A large hotel on a good location in London with many extras to my birthday. Free wi-fi available. read hotel review
  • Room
    6.0

    We were given a free upgrade and had a large room with a small kitchen. Also views of the London Eye and the parliament.

  • Gastronomy
    4.0

    A typical breakfast buffet. On sunday you had to stand in line for the breakfast long lines, which somewhat is a pain. The italian restaurant for dinner was delicious with an average range of dishes.

  • Service
    6.0

    Very friendly and courteous staff. I celebrated a milestone birthday and was very delicate: free upgrade for the room, a bottle of wine and a card in the room, cake with the breakfast. Breakfast at the birthday also had to be paid. A really great experience.

  • Sport & Leisure
    0
  • Hotel
    6.0

    A large hotel on a good location in London with many extras to my birthday. Free wi-fi available.

  • Location
    6.0

    Good location, but still not in a busy area. Waterloo station, London Eye, themse is to foot very fast to reach.

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Carol
Hotel in a great location
  • Recommended hotel
  • Friends
  • City break
  • October 2013
Whilst the accommodation in this hotel is very good, the service in the restaurant and coffee lounge is very poor... be prepared for a long wait! Although not overly busy, we were left unattended at our table and had to attract a waiter before we could get any service... we were left with the feeling that we were rather an inconvenience... although we had booked our table in advance. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
Close
Mario
Good but bad
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • October 2013
The hotel is a little built up. Some rooms go into the inner court, in which the restaurant is located. Who has luck, then you get a nice view, if you are unlucky looked on the roof of the waterloo station or the backyard. In the rooms on the upper floors, the view was better. An open wi-fi is offered. In our room the front desk but not stable. The same goes for the cell phone. The hotel is child-friendly! Children get a private welcome pack with colored pencils, tinkering material, a small toys and free serviceable coupons for drinks ... or ice cream. Our room (1st floor) was very loud. Behind our wall was a water spout for waste water. Each spülvorgang the guests above us was clearly heard. Several schlafunterbrechungen in the night were the result. This room is actually unacceptable! read hotel review
  • Room
    5.0

    We had for us and our kids a studio. The room was very well equipped. There was enough storage space, space for bags and laundry and lots of light. Everything was ok and worked. There was among other things also two schuko-the outlets, the when you leave the room still worked. Very nice accumulator's or cell phone's in a passage load up to may. The small kitchen and minibar we didn't need it. Windows did not open, not ankippen! For 'fresh air' provides a zuschaltbare air conditioning.

  • Gastronomy
    1.0

    In the gastronomy area, willing but poorly managed and trained staff. The restaurant, in the inner courtyard of the building has no cosy atmosphere. It is easy under, much too loud and at the table was a bit too dark. The staff speak simplest rules profession not! Instead of a simple division of labour every care to everything. Chaos is the score! Long waiting times at the breakfast or you earlier! Reservations at night. Prices are for london usually. The continental breakfast buffet is very well equipped. The english breakfast costs extra charge. For example, managed, although hardly any guests were present, the spectrum bar, a simple (over 10 pound expensive) gin tonic to serve. The two scoops of ice cream the children needed over half an hour.

  • Service
    1.0

    The staff at the front desk or restaurant is friendly, speak but no other foreign languages. For guests with little or no english language skills a problem. Staff of comparable hotel must be elsewhere at least two languages. From an effort the guest to understand is hardly noticeable. Complaints about shortcomings are therefore logically pointless. The room cleaning (with übl. Tip) is always very well cleaned. Hand towels upon request daily, linen every 2 days were changed.

  • Sport & Leisure
    0
  • Hotel
    2.0

    The hotel is a little built up. Some rooms go into the inner court, in which the restaurant is located. Who has luck, then you get a nice view, if you are unlucky looked on the roof of the waterloo station or the backyard. In the rooms on the upper floors, the view was better. An open wi-fi is offered. In our room the front desk but not stable. The same goes for the cell phone. The hotel is child-friendly! Children get a private welcome pack with colored pencils, tinkering material, a small toys and free serviceable coupons for drinks or ice cream. Our room (1st floor) was very loud. Behind our wall was a water spout for waste water. Each spülvorgang the guests above us was clearly heard. Several schlafunterbrechungen in the night were the result. This room is actually unacceptable!

  • Location
    6.0

    Central location with good transport links. Westminster bridge, big ben, london eye or sea life aquarium london are within walking distance. The tube stations waterloo and westminster bridge also. A few restaurants as an alternative to the hotel's restaurant are nearby.

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Frank
Hotel near Westminster with studio rooms
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • October 2013
Hotel near Westminster bridge, closeby to underground stations. Rooms are studio size, offering seperate sleeping / sitting area. Rooms are sound proof, even on 2nd floor no noise from traffic. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
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Joanna
Poor with very bad acoustic
  • Hotel not recommended
  • Families
  • City break
  • July 2013
We have passed 2 nights at the hotel and it´s main advantage is the very central location just near the Great Wheel and the bridge. A táxi to Victoria station is about 12 pounds and it´s very close to Waterloo, 5 minutes walk to Big Bem. The major dissapointment was the room itself, very VERY little, bathroom with poor amenities and worse of all: you could hear everything from the rooms around. Literally it seemed as the neighbours were inside of our room. I remeber we booked the hotel mainly because of it´s central location and the price, but definately ... wouldn´t repeat my stay in there. read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Andreas
Brilliant hotel in a central location
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2013
A very nice hotel in heart of London. Circa 2-minute walk from London Eye away. The rooms are top furnished with television, additional sofa bed (family room) very spacious. Very friendly front desk. Breakfast buffet has everything that your heart could desire as, scrambled eggs or fried eggs, bacon, sausage, sausage, cheese, muesli and so on. And of course the legendary beans, a london attendance of course may not be missing. All in all a clean, friendly, spacious, modern and central hotel, which we definitely further recommend can and with security for the next London trip again! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marco
Great central hotel & wireless & transport links!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
Great hotel, centrally located - some attractions on the doorstep (5 minutes on foot) direct underground connections (also 5 minutes on foot) very friendly staff. The breakfast buffet is tidy and with a varied selection. The bar is nice cozy. Our kids have pleased, at easter there was even kinderbrunch - we would gladly come again! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Werner
Good hotel, centrally located.
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
Good hotel, very centrally located. Waterloo Station is 5 minutes far away. Room are very good insulated, you can hear the bahnhofsaktivitäten not. Giant ferris wheel 100 meters far away. Big Ben just across the Westminster bridge walk, already in place, around 10 minutes away on foot read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Bojana
From two reasons unfortunately not highly recommended
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • December 2012
The hotel is ideally located. Big Ben, London Eye and Waterloo Station in few going minutes attainable. Unfortunately the beds very uncomfortable and the elevators you have to wait forever. We had to regularly the buggy the stairs down to carry. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Dominik
Very great hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2012
This hotel really pleased me. So, we had absolutely no problems! The food tastes also super! And the rooms are friendly and modern design! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Elisabeth
Super nice hotel in a central location - large 3 bedroom archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2012
The hotel is very centrally located ( Waterloo station to around the corner), most western ermin abbey, houses of parliament and so on we had a 3 -bedroom - very big and spacious. Very clean! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Pascal
Well located hotel for a city trip in London archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
The hotel is about 5 minutes on foot from Waterloo subway station away. The London eye is also in about 5 minutes away on foot. The rooms are big and functional. Breakfast buffet is this price ( cIRCA 13 pound) not recommendable. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
Close
Yannik
Great hotel nearby from the London eye archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • March 2012
Great hotel good by train reachable is. Beautiful and big room ( modern ) Inside very modern decor. Very good Check out, within one minute. Is definitely to be recommended... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Petra
Very child-friendly archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2012
Hotel in a great location. Bus and subway nearbyin the check in there were misunderstandings due to the booked breakfast. But friendly cleared up. Our children (9 + 11) received a 'welcome package' with toys and to redeem coupons 3 at the bar. Suite with 2 rooms, separated by the hallway, in which the 'kitchenette' (Micro, sink, dishes) is. Commodious bathroom. Room on the seventh floor with a view of London eye. Breakfast very good, staff are very friendly. Sauna from (broken?), Turkish OK. All in all uncomfortable. Highlight for our children after sightseeing marathon in the evening: County hall ... on the London eye (10 pence) with slot machines and afterwards at the bar Redeem coupons. the hotel is very highly recommended- overall for families. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Melanie
super hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • January 2012
I was with 2 friends for 3 days in January in this hotel, it is really super, very beautifully prepared and was also the rooms were large and comfortable. The employees all nice and helpful. The breakfast buffet is also good. The hotel lies also very central, recommendable nonetheless if you sights london want to see. The room of us was something to cold, but that is the only negative. I would come back to this hotel. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Recep
Good hotel with good location( direct on the Waterloo) archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • January 2012
A clean and very well located hotel, with easy access to local networks (Waterloo-train station right next door), West Mister in about 5 minutes walking distance. London eye is immediate nearby, westmister abbey, big Ben in walking distance, not far from Buckingham Palace. you can from this hotel many sights both on foot, as well as with REACH. negative: 1) room was on the arrival day at 11:00 A. M. not finished yet, if you have wait to 1:00 P. M. 2) on our request for a room not towards the train station (, because loud) of the ... front desk with the clue answered: for about 15 pounds we could you a other rooms offer (, even though other with the same category available were). we left our backpacks at the front desk around the city to explore, late in the evening we received after 19:30 repeated request a room without extra charge! otherwise the hotel is recommendable nonetheless. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Herbert
Excellent hotel for city break archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
An excellent hotel for a London visit. Is very centrally located, 400 meters from the London Eye. From Heathrow airport you take the piccadily line to piccadily station, in the bakerloo line to Waterloo station, five minutes walk to the hotel. There are many sights within walking distance (Big Ben, Westminster Abbey, London aquarium. Buckingham Palace) bus stop directly in front of the hotel. The rooms were very spacious, clean, with a double bed, a sofa, and two flat-screen televisions equipped safe. At the front desk was also spoken in German. Very good European breakfast for about €twelve 00. We ... will be back to this hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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