Schlosshotel & Orangerie Klink(4 stars)

Schlossstrasse 6 17192 Müritz Show map

Average rating

314 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.5
  • Location
    5.2
  • Food and Drinks
    5.5
  • Sport & entertain
    5.4
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222 hotel reviews in Englishsorted by travel date
Andreas
Wonderful getaway
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
It were wonderful days in a very nice hotel near best location. We had a room the lakeside get (very recommendable), although only facing the land side booked. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Katja
Some faults, but nevertheless ok.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2013
In january we have a wellness weekend at schloss klink spent. All together we found it quite good. To be criticized is however, that by the pool or in the wellness area not enough loungers available are, if the hotel is booked. In the wellness area was missing to us a ice cabin, because only to shower after a visit was enough for us for a wellness hotel - not from. Really bad is the access to the beach - or wellness area, as you pass through the breakfast room should go. In the bathrobe between rolls and sausage was ... not our thing, so that we in the swim in the morning did without (unfortunately). The wellness treatment (full body massage ) was very good. The carpeting material in the hallways could be changed. But nevertheless we would go there again. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
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Reinhard
Dream castle on the müritz
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
In winter as well a hotel for feeling good and unhitch. The hotel is very clean, the dishes very tasty. The offer in the wellness area very good. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Rainer
Amazing whole concept!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Beautiful hotel with large activities, friendly staff, rich and quality of high quality selection of dishes in beautiful surroundings. Definitely again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Birgit
Unhitch and a nice kitchen enjoy
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
We had a relaxing short break, in which we every day the wellness area enjoyed and excellent massages read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Irene
Relax in the schloss
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
It was a successful new year's eve holiday. Absolute peace and quiet at night, the beds good for the back. At my request I immediately a kopfkeilkissen receive. The bathroom small, but everything was there, which one to be comfortable needs. The breakfast was extensive, for any taste laid out. The coffee Was always and long hot. The dinner in 5 courses excellent in the assembly And the taste was always appetizing arranged. New year's eve, there was a rich buffet and Dance, plus fireworks. The pool with a view of the müritz and saunas were well used. The beautieabteilung ... /spa offers many treatments in pleasant surroundings. The masseuses Understand their handicraft, we effectively and outgoing treated. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
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Sylvia
Orangerie was disappointing
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
When booking you should be aware of what you booked, a room in the schlosshotel or in Orangerie. From kostengünden we wanted on the Orangerie fudge, but bitter disappointed. The entire installation, except the spa area was pretty old fashioned, mint green dominated the room and the breakfast room. Unfortunately no that comfortable as we thought. The breakfast and the restaurants are very good. The wellness area is very kind. We will be back an apartment take. The are very recommendable. If cheap wellness, it can in Orangerie to try. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Reiner
Highly recommended hotel with friendly staff B
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The top -hotel with the ideal location for excursions can only be recommended. The trained staff were in any case helpful. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabine
Relaxation and feast with castle atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
We spend a 3-day time out in the hotel and we had a very spacious room in Orangerie. The breakfast buffet left nothing to the imagination and it was constantly refilled. As a part of of the booked arrangements we enjoyed a 3-course entenmenü in artus keller and a 4-course candelight dinner in the castle. Of the ingredients and imaginative combination of the two menus, we were so thrilled, that we were on the 3. evening for an à la carte meal in the artus keller have chosen and also not disappointed were. Straight to cold season we could the ... large wellness area with a pool enjoy. We will definitely come back again, which not least the friendly staff is exceedingly! read more
  • Room
    5.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Janine
Definitely again! Holiday in fairytale castle.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
It was a wonderful escape. Was nice the spa area, the very high-quality food and the unique ambience. We stayed in a castle room, which i would highly recommend. Firstly, the ambience was good and to the other, because separate (and much nicer ) for breakfast eats. Unfortunately were all schlosszimmer smoking room, but this will soon change. We were fishing on the müritz. The perfect compensation, for a woman, with her angelverrückten husband in the angelurlaub 'must'... \u263a everyone could get their money worth here. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michael
Wonderful days at the schlosshotel klink
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
The staff's hospitality is remarkable. The breakfast buffet is magnificent, as well as the evening 4-course menu. We enjoyed the setting very much and will be recommend the hotel. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Birgit
In the schnitzlerschen latifundia
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
In 2011 we saw from the müritz from the schlosshotel klink with its unique location. It was called, it would K.-E of schnitzler belongs, according to our research, this but not. Nevertheless we were attracted. A year later we had a half week booked and weren't disappointed. We lived in Orangerie ( landside) in a big enough clean rooms with bath and balcony, in the be comfortable could. The sleep was by no noise affected. The breakfast in Orangerie was good, however the eggs were too hard and too long cooked. Evenings we once in the ' fischerhus' and ... once in the restaurant 'ritter artus keller 'eaten, whereby the' fischerhus' both from the value for money, as well as the food was better section. The spa area convinced by cleanliness and very friendly staff, but we had so beautiful weather, we did not often used. We liked the ' schlossboten ' with daily weather forecast and many useful tips. The only restrictions: no ban on smoking in the bar, there we could not for a long time. In short: we will in any case like to come again! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Angelika
We were satisfied all around, great holiday
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2012
I had a wonderful and well-kept double room with a balcony to the lake. The room was very thoroughly by a young, very friendly Mrs cleaned. The breakfast left nothing to be desired and in the conservatory the Orangerie we were served. Evenings you had the agony of the choice of 4 different restaurants, all the castle belonged. Each, in his way excellent. The bar was with its cocktails was attractive only a young lady schnuddelte rather, than to inquire, if we wishes could have been. But they are details, the everywhere occur. The rest of the staff were attentive ... and very pleasant. Particularly the women from the breakfast area and Knight's hall fell by large activity on. A fully successful holiday. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Martina
Dream castle
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2012
We were this year already the 2. time in this closed. Once again, we were very satisfied overall. Quite i would particularly like to highlight also, that we our dog Aska with on vacation could. In the room arrived there were already a dog bowl and a leckerlie for Aska. So that we didn't do it justice. The room was again very clean, the breakfast more than enough and the walk at the water front and in the adjoining forest us a lot of fun made. We already know, that we not there for the last time spend a vacation. ... The castle is really recommendable. There is nothing to moan about. The staff are for every question open and very friendly. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Anne
Golden fall - romantic short break
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
We enjoyed our 1. Wedding anniversary the castle-sea side-here and will come again. Hotel and service in the restaurant and wellness area were good, great value for money! Environment is ideal for biking, hiking and relaxation a read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Anja
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Accommodation in the castle itself and the adjoining Orangerie. We had a beautiful, very clean double room in Orangerie with a view of the müritz. It was possible without a problem, in a non-smoking room to move. Very peaceful location. Good furnishing of the rooms. Pleasant: flip-flops (free of charge) and bathrobes available. Altogether rather older audience. We felt as a young couple nevertheless very comfortable. read more
  • Room
    6.0

    Clean, big enough, good facilities. Relatively new ( Orangerie). Tv, balcony, everything, that you need. Free of charge mineral water in the room.

  • Gastronomy
    6.0

    Fantastic food in the restaurant eden. Already long not so good anymore eaten. Praise goes to the kitchen. Guest room in our opinion although it is very plush, but brightly lit and uncomfortable. By the very friendly staff and the great food but made up for it. Sumptuous breakfast buffet in the sunny breakfast room. Nothing to be desired we could have stayed longer. Great tea offer from althaus. We have at home for us just ordered. There was also free of charge in the wellness area.

  • Service
    6.0

    Normally friendly and helpful.

  • Sport & Entertainment
    6.0

    Very nice wellness area with a pool and beautiful sauna area. Friendly staff, both in the service, as well as in the wellness area. Could the very short term a massage appointment for us agree.

  • Hotel
    6.0

    Accommodation in the castle itself and the adjoining Orangerie. We had a beautiful, very clean double room in Orangerie with a view of the müritz. It was possible without a problem, in a non-smoking room to move. Very peaceful location. Good furnishing of the rooms. Pleasant: flip-flops (free of charge) and bathrobes available. Altogether rather older audience. We felt as a young couple nevertheless very comfortable.

  • Location
    6.0

    In the small village of klink. Right on the lake. Wonderful views of the lake. Not far from were.

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Hans -Dieter
Pamper days
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2012
Pampering days in a great historic environment. Possibilities for relaxation and experience possibilities on the müritz simply said: great! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Wolfgang
Dreamlike landscape, hotel with drawbacks
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
The whole hotel area seemed rather neglected. Many spider webs at the windows and walls were during our stay not a only Removed once. Furniture in the breakfast room as well as in the room partly. Run-down. For example, guests probably with jams soiled chair-seat bolster not cleaned and to the last day of vacation unappealing in the breakfast room. Carpets in the room but in particular in the corridor faded and stained. A renovation the carpets would be long have been necessary. The half board-food (27 Euro) is tasty really tidy. To complain about is however, that the so-called ... ' greeting from of the kitchen', 2 slices of bread and 2 different bread spreads before administration of the dinner during our 10-day stay always the same fish- and tomatoes -pasty stock. This is for a hotel, but in particular for a four-star hotel unworthy. Furthermore were daily the same steps to garnish of the food, and almost daily a crayfish enough (unimaginative and boring). The prices for mineral water were clearly too high. With a dinner was an open, but empty common mussel enough. The service responded only with a smile. Apart from that did nothing. Waiting times between the various dining halls were partly much too long and therefore unacceptable (2 - 2,5 hours for dinner). The overall impression of the hotels would be more cleanliness the 3-star -complex attribute. Many of these downsides for the vacation stay the castle -hotel could through the unique location of the hotel and the enchanting scenery around the Müritz lake and neighboring lakes again be made. Unfortunately, from the hotel would be much more to make. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.5
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Heide-Marie
Family reunions after several years
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2012
The location of the hotel unique, staff are very friendly and wishes were fulfilled quickly. Cleanliness perfect. The breakfast with our 10-köpfigen group permanent damage left it was perfect something for everyone. For our stay were almost everything german guests, average age about 50 plus. read more
  • Room
    5.0

    Sufficient with a relaxing sofa, overall good facilities with a terrace

  • Gastronomy
    5.0

    Knight's hall and garden ides. Bar from 20 o'clock. Delicious cake in the afternoon. The cleanliness was good. Kitchen typical of the country and Maritim, german something for everyone. Atmosphere accordingly to the hotel, prices were ok.

  • Service
    4.0

    The staff are friendly, i didn't need it but english of course. Pleasant staff with the cleaning. With our room the door was hard to open, was best done.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The location of the hotel unique, staff are very friendly and wishes were fulfilled quickly. Cleanliness perfect. The breakfast with our 10-köpfigen group permanent damage left it was perfect something for everyone. For our stay were almost everything german guests, average age about 50 plus.

  • Location
    5.0

    The distance to the investors and beach approximately 100 meters. After were 10 kilometer. were is a good shopping possibility. By bike offer beautiful tours. Also cruises on the müritz are very recommendable.

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Sigrid
Relaxing and enjoying pur
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2012
Orangerie: nice, clean room with furnished balcony (table and two chairs) and there were bednets in in front of the balcony door, the mückentechnisch very sense-and effectively is. A great breakfast buffet, with everything, what the heart and stomach desire including sparkling wine. Very positive: at end of breakfast time everything was still there and it was refilled without the demand needs. Nice spa. read more
  • Room
    5.0

    Pleasant large double room with a balcony. Nice: small seating area in the room. Bathroom is ok, could still or other shelve space more.

  • Gastronomy
    5.0

    Good choice restaurants in and around the castle. For every budget and taste

  • Service
    6.0

    Very friendly staff - no matter, in which area.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Orangerie: nice, clean room with furnished balcony (table and two chairs) and there were bednets in in front of the balcony door, the mückentechnisch very sense-and effectively is. A great breakfast buffet, with everything, what the heart and stomach desire including sparkling wine. Very positive: at end of breakfast time everything was still there and it was refilled without the demand needs. Nice spa.

  • Location
    6.0

    Very nice directly at the müritz location. In the immediate area is a landing stage, so that the region also very good by boat explore and the car also times can leave. On land are cycling or hiking. Very nice routes. Shops are then rather from 10 kilometer distance only given.

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