Steigenberger Airport Hotel(5 stars)

Unterschweinstiege 16 60549 Frankfurt/Main View on map

Average rating

362 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.8
  • Service
    5.0
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    4.8
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233 hotel reviews for undefinedsorted by travel date
Harriet
Another excellent stay, great business hotel.
  • Recommended hotel
  • Singles
  • Business trip
  • July 2014
Great hotel for business trips, althought not sure how I would of managed in a room without air conditioning as it was warm in the room although it was not so warm oustide. I would not think of staying at this hotel for any other reason than business as there is not much to do. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Matthias
Good start to the holiday.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
A hotel in the proximity of the airport, the shuttle bus is within easy reach. The rooms were at all nights very clean and in a well kept condition. The staff is very attentive and helpful. We got with our stays there was always the same room, with which we already in the first night were very happy with it. The frühstücksbüfetts were delicious and plentiful, of pastries, cold meats and jams to nuremberg sausage everything was there. We can book the hotel again, if our next journey Frankfurt starts. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Baldur
Nice central hotel for transit
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
For durchreisende people an ideal point to relax, rest and good food. Central but nevertheless quiet. We were very satisfied and will visit the hotel again at the next opportunity. Price-performance ratio was very good. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Gabriele
Lousy room - loud and dirty - never again!
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • December 2013
We in the night to the 25 december before a flight in the USA unfortunately in this hotel. The 5 stars for this hotel are a joke. The hotel prides itself for it, a hotel with the 'highest noise' to be. For the noise from the outside shall be construed, but i have never stayed in such a noisy hotel room slept, the air conditioning (you could not be turned off) was totally loud, in addition at the very early morning an unspeakable noise, a thud and vibrate - probably from the hotel's own pool area or similar on the ... floor. A note on the cleanliness: a large part of the hotel made a very worn and dirty. Our room had two windows with large spaces between domestic and external windows - in the 80's probably bars near the hotel were totally a good thing. The windows were really dirty; and in the distance was a dead bug (chic gladly on demand the photo). Now you may ask, why we do not immediately complained have: if i christmas eve at midnight and waking up at 7:00 a. m. is planned - with two children in a hotel arrive, i start not, about the quality of the room or upgrades to discuss. Since we with our older daughter (15) was in the bar were - at least the opening hours 24/24 are very positive - and 2:00 a. m. were in bed. But the food was terrible, they had a supposedly asian noodle soup ordered. ☹ It is simply a craziness, such rooms to rent - no matter at what price. I have, before i began, this to write this review, some of the negative reviews for this hotel: there is always a very detailed answer the management blah-blah-promises, that they renovate the rooms and the service further improvement will. But this is an outrage to customers. Naturally i book (because i specially not on booking. com, but the side went) the cheapest room for planned 4-6 hours sleep. One was with limitations positive: the hotel shuttle bus drives free of charge every quarter of an hour to the airport and back (however, i should say, that the reception/or reservations responsible staff always overstrained works: i was assumed, that the Steigenberger (had it with the Sheraton confused) closer to the terminals and had called the hotel, to ask, where one parking may be, and because i had all serious the information got, you should at the terminal 1 parking, then walk back to the hotel! - about 1 kilometer walk with suitcases! - then on the next morning with a shuttle to the airport. Oh well, i am really a notorious complainers - but it was really too much. As i said, four to six hour sleep before a long-distance flight with two children (it is my time to precious) i shall begin no discussions with überfordertem front desk staff. This customizes the response to our departure: on my complaint because of the noise and my announcement, that this hotel does not have a good rating from us is, there were no excuse, but only a schnippisches'they can love.'. For me - i am Baden-Baden großgeworden - had the Steigenberger always a good name. But after this experience i must unfortunately say: never again Steigenberger! read hotel review
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    1.3
    Family friendliness
    2.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    4.0
    Transportation connection and available excursions
    4.0
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Marlies&Heinz
. Gladly again night before takeoff in Frankfurt.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2013
We had 2 time in a room with breakfast before our takeoff in Frankfurt booked. The price performance ratio was okay.. We were given because of a mass rally a Rooms in the executive tower than upgrade. The rooms are very tastefully furnished The bathroom and the shower also, underfloor heating. The breakfast buffet was of a high quality and quantity excellent, however the breakfast restaurant because of the event are overcrowded and it just a 'bahnhofsvorhalle' and the staff came not to to clean the tables and they quote. Free 24 hour shuttle service to the airport. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
Close
Trevor
A business person review
  • Hotel not recommended
  • Singles
  • Other stay
  • October 2013
As a hotel by the airport, it was extraordinary to see that the TV system failed for (at least) three days so that no television programs, no movies and no other entertainment was available to clients. "Maybe on Monday" is no a professional approach to clients on Friday and Saturday. read hotel review
  • Room
    1.0

    A primary goal of an airport hotel is to provide assistance to travellers between elements of their journey.

  • Gastronomy
    2.0

    Average. But, while the hotel is close to the airport but does not cater to the needs of transit travellers.

  • Service
    2.0

    Poor. The hotel is close to the airport but does not cater to the needs of transit travellers and makes no apologies for poor service. Staff are friendly, but service is not provided by hotel management.

  • Sport & Leisure
    2.0

    This is not a primary concern of most transit business travellers.

  • Hotel
    1.0

    As a hotel by the airport, it was extraordinary to see that the TV system failed for (at least) three days so that no television programs, no movies and no other entertainment was available to clients. "Maybe on Monday" is no a professional approach to clients on Friday and Saturday.

  • Location
    4.0

    Irrelevant. The hotel is close to the airport but does not cater to the needs of transit travellers. Transit to the airpot is reasonable and the buses run on time.

Close
Rosmarie
Best location for Terminal 2 Frankfurt Airport
  • Recommended hotel
  • Couples
  • Other stay
  • September 2013
Very pleasant overnight stay for departure from Terminal 2 Frankfurt Airport. Short and frequent shuttle service to all parts of the Airport. Friendly service. Excellent Restaurant close by. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
Close
Sandra
Good airport hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • September 2013
We at short notice one night in Steigenberger Airport Hotel spent, since we only one day later fly out. On the airline Emirates we free of charge could. We got a room, the was renovated. The room is more like the standard of a 4 star hotels. However the stay was super for one night. The cocktails at the bar was very tasty. The breakfast tasted great. Especially worth mentioning is the nice lady at the front desk upon check-in. All 15 minutes there is a shuttle bus to the airport. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
Close
Tracey
Wonderful facility, but...
  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2013
Hotel was great with a superb staff, room and restaurants. We chose the hotel for relaxation before our journey home. The SKY (spa) was a disappointment - not due to facility. The sauna/steam room area was constantly invaded by families and singles in swim wear, including children with goggle and floaties - with no spa etiquette. The staff did an excellent job of keeping unaccompanied children out of pool and work out area. However, the sauna/steam room area was not managed as well. I suggest the staff tell quests proper etiquette and dress for use of those facilities as well ... as additional signage so guests like us can enjoy the excellent facilities. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Nicola
Modern and nice at the airport
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2013
Large, partly modern hotel am airport read hotel review
  • Room
    5.0

    The rooms of the standard category are not renovated and offer right biederen charm, a distance of 5 *. From the elevated category (about 10-20 euro more expensive during my stay) the rooms are very modern and pleasant decorated. Very good soundproofing, you can hear nothing from the planes with the windows closed. In august i was at 32 degrees there, the air conditioning was very efficient. Otherwise we enjoyed the modern rooms are very good.

  • Gastronomy
    5.0

    Very varied (and expensive) restaurant, 2 restaurants and 1 bar available. The bar was around the o'clock (!) No matter when one arrives one was always friendly served. Altogether was the restaurant well visited.

  • Service
    5.0

    It is a large business hotel, so the service is completely so not individually. They just crowds of passengers etc. Guided through. The lady at the check-in was quick and friendly, the bar staff was not. Everything was right.

  • Sport & Leisure
    5.0

    Big plus. The hotel has one of the few in frankfurt and probably only at the airport a large pool. Sauna and fitness also good and free. Overall a nice area.

  • Hotel
    5.0

    Large, partly modern hotel am airport

  • Location
    5.0

    Not directly at the airport, but with shuttle bus (all 15 minuten good and reliable to reach). One of the few airport hotels with free shuttle. Vehicle about 5 minutes for fra city suitable, s-bahn circa 15 minutes, with the car in about (depending on traffic)

Close
Christian
Modern and close to the airport.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2013
Modern house, close to the airport, good shuttle. read hotel review
  • Room
    5.0

    Here one must distinguish, the rooms of this category are not renovated and quite old fashioned, the subsequent category not much more expensive but better. The own homepage, the room fairly. The new superior rooms pleased us, modern, rain shower, nespresso machine, has everything and was nice. Impressive the peace in the room, you can hear no plane and nothing else.

  • Gastronomy
    5.0

    2 restaurants and breakfast not tested. Bar 24 h always open, good with early takeoffs or late arrivals. You get very little. Nice terrace in the summer.

  • Service
    5.0

    Actually there is nothing to complain about, compared to the previous stay some time was the front desk staff helpful and friendly. Also at the bar, etc. We were nicely served.

  • Sport & Leisure
    5.0

    Nice pool on the top floor, gym good. Both free of charge. The airporthotel in my opinion with a pool.

  • Hotel
    5.0

    Modern house, close to the airport, good shuttle.

  • Location
    5.0

    For airport, good location, not directly at the airport, but in 5 minutes with the shuttle, every 15 minutes, reliable runs. There is a proper bus, so that all guests always be taken could. Reservation not necessary, you can take the bus flexible use. Around the corner there is also a regular bus one quite quickly to Sachsenhausen brings.

Close
Michael
Recommended airport hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • July 2013
Class Airport Hotel with 1/4 hourly shuttle. Unfortunately not walking distance. Especially recommendable is the wonderful garden with good food/wine selection. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    2.5
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
Close
Mandy
Outside hui inside pfui...
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • July 2013
This hotel is an absolute impudence. In the input area everything is very nicely done. Clean, bright, friendly and very modern decor. The rooms, however, were horrible. The heating was extremely noisy, the bathroom small and musty. The room was rather than 'dingy' to describe. From our predecessors were still large handprints on the windows, long black hairs in the bath and the toilet was soiled (to put it charitably). There we with infant on the way were, we had a baby cot. That was approximately 20 years old and the mattress was worn out. For 89,00 Euro per ... night, i expect but what else. As well as the lunch buffet for 35,00 Euro per person! Was disappointing. Even a bottle of water had to food can be bought. In the evening a cheap frozen pizza for 18,50 Euro is for me not, what the hotel wants to be. We have within not even 24 hours with two people almost 150,00 Euro left there for two food and drinks. You can say in conclusion: outside hui inside pfui. We would never stay there again. read hotel review
  • Room
    3.7
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    2.0
    Restaurants & bars in the area
    2.0
Close
Matthias
Hotel with small flaws but otherwise great!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2013
Moin, A chic hotel, we got an upgrade as i am on morning email dispatch have ask. The room was brilliant we have very gutu slept and no fkugzeuge belongs. In the morning we wanted to in the pool and the sauna. I bar the lady at a 2. towel, this could not giving it to me as the washing machine or so was not ready. Hmmm 5 stars? Then we wanted to stay in the sauna, there ar a saturday morning 9:30 and the two saunas were unfortunately both from. The doors hung down, as were the screws ... nachegezogen. Otherwise was the wood worn and the dirchtungen hung simply so down. We were very disappointed and then the sauna hallway. Then we wanted to at least a little swim. The pool is large but we saw some things at the soil to swim and decided to leave. A clean pool is a must. In the parking garage made me feel like i was staying in a frankfurt disco with stroboskoblicht. I digest so what did not and i was easily bad. The lady at the reception said the tenant the garage would be bankrupt and the wärre sunday Hmm ok! Thank you read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Claas
Good business hotel by the airport
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2013
Great hotel for business travelers, the airport to do. For travelers due to the slightly cumbersome opportunities into town to come not really suitable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Carsten
Highly recommended...
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
We were just for a short break there, but had to learn, the friendliness, kindness and competence in this house sincerely are. We were in a better room than actually booked upgegradet, and the whole thing for lau. If we come again times a short stay in Frankfurt should have, we will would gladly come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Frank
Great service!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
We stayed for 2 nights guests of the Steigenberger Airport Hotel. Check-in was very friendly. Unbidden and we kept free a upgrade from standard to executive rooms. These rooms are fantastic. Large, modern with a great bathroom. The kindness and atention of the staff i found particularly impressive. Small tips for the breakfast presentation of the 'ham specialities' : perhaps not so carelessly stack. This is without additional costs, much nicer. Otherwise, the breakfast buffet is very good. Large selection, cook the eggs cooked to order, lots of juices. Perfect! Conclusion: if Frankfurt - then Steigenberger! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stanislav
Excellent value for money
  • Recommended hotel
  • Families
  • Business trip
  • May 2013
Very nice hotel, lots of amenities read hotel review
  • Room
    6.0

    Large, high quality, large choice of TV channels though a bit more English channels would be beneficial

  • Gastronomy
    0

    Didn't eat there - quite expensive

  • Service
    5.0

    Excellent, very friendly staff, otherwise didn't engage with them too much, I must say...

  • Sport & Leisure
    6.0

    Excellent complimentary spa, swimming pool sauna, complimentary towels and other staff

  • Hotel
    6.0

    Very nice hotel, lots of amenities

  • Location
    4.0

    By the airport, free shuttle, easy access to the city

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Massimiliano
Very good business hotel
  • Recommended hotel
  • Singles
  • Business trip
  • May 2013
Nice and relaxing environment, it's perfect for business travellers due to location and airport available connections. Steigenberger Hotels also offer a variety of good drinks and food to facilitate customer and collegues intimacy. Definitely a nice to stay Hotel read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Petra
Steigenberger Airport Hotel
  • Recommended hotel
  • Families
  • Other stay
  • April 2013
Staying here about 2-3 times a year, mostly business. This time stay was private, with entire family, incl child and Infant (3 rooms). All our requests were perfectly handled by saff. Staff is very capable; beds are super comfortable; breakfast buffett is awesome; airport shuttle service the moct convenient I have ever had. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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