Hotel Hafen Hamburg(4 stars)

Seewartenstraße 9 20459 Hamburg Show map

Average rating

384 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.8
  • Service
    5.1
  • Location
    5.4
  • Food and Drinks
    5.2
  • Sport & entertain
    3.0
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278 hotel reviews in Englishsorted by travel date
Jürgen
Great hotel near best location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Great hotel right at the port with clean rooms and good restaurant. International guests every age. read more
  • Room
    5.0

    The rooms were in terms of size ok, the interior was simply but tastefully. Nice large bathroom. Mini bar, tv, wi-fi... Were everything available.

  • Gastronomy
    5.0

    Nice simple and tastefully furnished restaurant with best view to the harbor. The quality and the anrichteweise the food was top. Pleasant atmosphere.

  • Service
    6.0

    Very friendly staff in the restaurant and at the front desk. Uncomplicated with problems or requests.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Great hotel right at the port with clean rooms and good restaurant. International guests every age.

  • Location
    6.0

    Best location as close to the landungsbruecken bridge, close to the public transportation, to Reeperbahn and to the center.

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Klaus
Excellent hotel in a great location
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2013
Big hotel in a great location between restaurants and Reeperbahn. Walk to the Reeperbahn, landing stages and fish market about 10 minutes (in different directions). We stayed in a new part of the hotel building, with view of the port (very nice in the evening), and it was to our complete satisfaction. Next time again! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Basti
Big harbor hotel with some pitfalls
  • Recommended hotel
  • Friends
  • Business trip
  • February 2013
Kaptänsklasse, but only with a view to the inner garage. Hotel was clean and the service was ok. read more
  • Room
    4.0

    Room was clean, size was ok. Bathroom was big. Some annoying sounds in the night from the air ventilation of the hotel. No WiFi in the rooms, only possible by LAN-cable.

  • Gastronomy
    4.0

    Nice, big and good breakfeast. The barkeeper in the TowerBar was unfriendly and the TowerBar was full of smoke.

  • Service
    3.0

    Service was good. Left my jacket in my room after check-out, didn't get it back...who took it?

  • Sport & Entertainment
    2.0

    Wellness is only in the sister hotel at the other end of the road possible.

  • Hotel
    4.0

    Kaptänsklasse, but only with a view to the inner garage. Hotel was clean and the service was ok.

  • Location
    5.0

    central, near the harbour and the train station

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Peter
Good hotel, not cheap
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
A nice hotel with great location. The location should accordingly be paid. The rooms have normal size. Apart from that you should strongly in the wallet. Recommendable is the bar on the 12. floor. A great view over the harbor. It is small and very comfortable. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Danny
The hotel with the best location from Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
The hotel lies directly between port and the Reeperbahn, that means everything is within walking distance. To that the room was very modern (in the new building of the hotel) with direct view of the musical Lion King, as well as the jetties. It is not a party hotel, although the towerbar the hotel is attached. The towerbar is however difficult to achieve, since the lift very slow and small, here it is recommended, the stairs or another bar to use. The hotel is however really recommendable. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jordis
Nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
The port hotel is recommendable and an absolute must the tower bar and there are a good 5 minutes to to Reeperbahn. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Moritz
Standard hotel with minor defects
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • January 2013
January 2013 - reason for trip musical king the löwem We booked through the online portal of the hotel in the 'new part ' a room the kapitänsklasse booked. The expectations this room type were accordingly high, unfortunately we are here disappointed were. It was a standard room. To the mill, we suffer no review give, because the for 20 €per person/day too expensive was. Here we have a comfortable breakfast in the town enjoyed. The arrival by car turned out to be difficult since. There was no possibility right on the hotel parking and the parking garage was completely ... overcrowded, furthermore cost a day ticket 16€. Positive to say, it was clean, central location and quiet. For a reisetripp after hambrug i would the empire riverside hotel recommend. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sven
Not again!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
Narrow but very expensive room, unbelievably noisy breakfast room, hardly parking for the hotel guests, maids smoking in the hotel! read more
  • Room
    3.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Boris
Really recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Have 2 nights in this hotel spend. Have prior to the more modern part of the residenz booked. We had a room the kapitänsklasse with a view of the port. The view was fantastic! Looked directly the building the musicals Lion King, which we also visited. Small drawback was, and ter this complex a regular S-Bahn drove along and d this a little noise verusachte. Also we had to at the check-in bos 15 hours wait until we into the room could. The breakfast for lush 18 € we didn't use. Personally, i found the angerentende towerbar worth seeing even ... if the cocktail at the average here 10 €cost. Conclusion the location and view of the hotel is absolutely great. Harbor, Reeperbahn, musical and d other attractions can be reached on foot within a few minutes. The service and zimmservice is a 4 star hotel absolutely fair. We would gladly come again. Small tip as a city tour i would only the 'blue line' recommend, as this the only the außenalster lake and a personal tour guide. Tickets for that were available at the front desk. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Werner
Highly recommended city hotel in Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The Hotel Hafen Hamburg is a central starting point for sightseeing tours and events in Hamburg perfectly suited. Directly above the piers, located, can all possible transport used amongst others the S-Bahn + subway with connections the stations (Altona, dammtor, main station), port- + city tours, as well as the ferry to musicalhaus 'Lion King' start here. The hotel offers bright spacious rooms with a great view on the Elbe and the harbor, the Michel and the elbe philharmonic hall In the restaurant 'port 'with its' logenplätzen' you can get a magnificent view of the port with its docks, in ... which precisely cruise ships become outdated, enjoy. The power-bar on the 12. floor is certainly unique in Hamburg and accessible for everybody. The drawback: who a room that looks great over the harbor elected, from the driving by subways in the sleep (however therefor there are ear plugs). And then the breakfast: either you pay Euro 18 per day/head or you walked for about 200 meters away bakery, because there, there are the extensive gourmet breakfast for 2 people to the price from €15.40. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Bodo
Gladly again at any time!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Our 3. visit to the Hotel Hafen Hamburg was again top. This time we had a cabin room with a view of the street in the new wing of the hotel. The rooms are although small but well equipped with flat tv, free safe (very easy to use), hair dryer and mini bar. We have around us (at night as well) as good as nothing noticed, it was very quiet, which harbour is not the case should be, because rumbles the train was quite loud before itself. Lucky we had was with the parking situation. Directly in front of the ... hotel we could a free parking and did not in the narrow and expensive parking garage of the hotel. At the saturday afternoon we wanted to stay in the tower bar, the was well stocked. There was a sign with the instruction: 'and we placed '. Since i'm not to put put, we saw on the paragraph returns made. The views are above is however brilliant, you must admit. We are then down to the small bar next to the reception where there are numerous perfect draught types of beer there is. Also here very attentive and nice serving staff. Fed had we not, what from of the kitchen came was but delicious from! To the location of the hotel you don't need to write much, within walking distance of you in a couple of minutes either at the restaurants or on the Reeperbahn, couldn't be better! In short: the rooms are although not straight cheap, however therefor small oasis of wellbeing. Gladly again at any time! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Karsten
Functional, traditional but there's more
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We stayed in this hotel, because it is a great proximity to musical 'Lion King' has. General condition is ok, but in the room really very strange for the category 'decorated'. You had a great view to the harbor, but you with higher rates have to pay. Very annoying is the volume, because the hotel lies directly at a large busy intersection and right on the hotel is a line along. On the beds were ' nachthupferl' concern also ear plugs. A small antlers on the wall looked in such a way, as if one it forgotten depend and had ... now times purely nothing at all with Hamburg and port to do. ☺ it was rather funny. The bar next to the entrance was very nice and functional. Drink prices are already very demanding. That especially disturbed, was the fact that in the skybar of the hotel as a hotel guest as before a disco in a doorman past and it for the hotel guests no quota of free places are. We wanted to go to the musical nice and the view at night over the harbor enjoy, it remained us but left unattended. Recommendable is however in any case a visit from 'portuguese quarter' with its lots of tasty dishes in the restaurants. It was so very delicious. As the centre for the investigation or cultural visits of the city hh it is okay, but we would not have longer stay book. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marco
We will be back!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
It was our third stay here. The staff are just unbeatable. Wether for breakfast, at the front desk or during dinner, they are very simple motivated and it came towards the guests. We had a room with a view to the harbor(50523) and thank god was on the Elbe also something going on. Since custom one no tv. The towerbar is very recommendable, not only a drink because of, but also the beautiful view over Hamburg. It is worthwhile again and again a dinner in the restaurant port drives. And with a little luck you had also again the best ... view to the harbor. One evening have we this time in Willi's lounge bar. A uhrige bar in which you good drink but also food. The kapitänszimmer are very well equipped. About this hotel from there are lots of possibilities spend your free time. The location is for this simply great. Whether the atmosphere, Hafencity, Reeperbahn or Rathaus and Michel are easy to reach. Because Hamburg is always worth a trip. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Elke
Great hotel, really recommendable
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
An absolutely great city hotel. The kajüt -rooms are a bit small, but very functional. But who Spend a lot of time in the room, if you in 5 minutes on foot the Reeperbahn or for the business traveler Distance? Breakfast is very good and plentiful. For me is sure: on my next stay In Hamburg I will definitely again book this hotel. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Mechthild
Good hotel in a central location.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
A good, clean hotel in a central location. The staff were friendly and capable. You can recommend the hotel. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kathi & Heinz
Ideal starting point
  • Recommended hotel
  • Families
  • Translated
  • City break
  • November 2012
We had this hotel selected, to quickly to the musical 'lion King' to arrive. It is really ideal starting point. In 5 minutes one is at the landing stages and can Hamburg explore. The only dtörende for us was the next to the hotel long key subway - so it was but at night very badly sound-proofed. This we would in the next reservation, otherwise this hotel however again and again choose! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Petra
Comfortable traditional hotel with a lot of charm
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
We will gladly come in this magnificent hotel! Yes, it is true, the night was already a bit noisy (we close the windows). Also the parking lot is very limited, but somehow we got still a parking space on the street. However everything else compensated us for it. The lateral view the jetties (30408), the clean rooms included bathroom and since a apfelhalter in the room ( at Apple one day.). Nice idea. Breakfast is also just not inexpensive, but it offers everything in abundance ( apart from the cold cuts plates perhaps a bit too small are). After ... a visit to the imtech-arena, we can still in willis comfortable bar and douse the victory (what not this time the case was \u263a ). At the day of departure we take a last walk at the port and we know exactly: we will be back, because somehow it was like coming home. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Nadine & Daniel
In short, we are very much looking forward to go back!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
I had our stay (2 nights) as a surprise wasted and our expectations were by far exceeded. We had a room in the kapitänsklasse (in the residence) and it was just perfect! When booking I had to a room with view of the harbor asked, just, because it is a gift was. This desire was met us and the views of the harbor was simply stunningly beautiful. Especially because of the floor-to-ceiling windows of the room. Furthermore I had a few tools booked, which we absolutely convinced us. So that surprise also succeeded, I had the employee at reception at ... check in a little discretion asked. Firstly, regarding the costs, to the other regarding the extras. Also this request was met and the surprise succeeded. Visiting the tower bar we can really recommend. It is worthwhile! A instruction: in spite of the central location, we found it not noisy at all. Previously I had again and again negative reviews ( because of the alleged volume) read. The hotel lies directly at the harbor and more central it does not go. For us absolutely incomprehensible, if you have 'volume' complained. It is of course very simple, right at the port and super central location and then but then to complain about, that on the doorstep the city begins. In short: we are very much looking forward to go back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Alec
Loud room
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2012
Unfortunately you can hear the neighbors very, very good. You should prefer the ear-drop need. The front desk in our experience unfortunately not really helped, we had look for another hotel around all night to be able to sleep. Are safe not always such noisy neighbors in the hotel, I would have nevertheless requested the hotel more trouble there is a solution to find, We had to look for another hotel. Not 4 stars. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Christian
Tradtitionshotel with flair and best location
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • October 2012
Hotel in a great location on the wonderful hamburg harbor. Directly at u-bahn and s-bahn station atmosphere, only a few stops away to the center and to the shopping. Price/performance ratio of the hotel is mediocre, better conditions the hotel has not necessary, because it's one of the best ausgelastetsten hotels in germany is. Small service drawbacks or certain habit in some rooms but the location and the harbor view room again good. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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