Hotel Müggelsee Berlin Conference & Resort(4 stars)

Müggelheimer Damm 145 12559 Berlin Show map

Average rating

211 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.5
  • Service
    4.4
  • Location
    4.4
  • Food and Drinks
    4.2
  • Sport & entertain
    4.3
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140 hotel reviews in Englishsorted by travel date
Gudrun
Felt no four stars
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • February 2013
It is a large rectangular construction (the official hotel photo gives a round of optics) older. From the outside works the building ageing. The hotel's car park can be reached by a barrier and a short walk through the forest. Parking fees per day: 5 Euro for the hotel guests. The lobby is well maintained and pleasant. To the rooms leads a lift. Everything was clean. Wifi is in of the lobby free, on the rooms one must for this unfortunately are charged. I had only booked accomodation and breakfast. read more
  • Room
    5.0

    Very nice, clean and new small bathroom without a window with only moderate space. The room is small, the furniture and curtains from other times, but well-kept and therefore alright. The tv is also not up-to-date anymore. Overall but nevertheless very comfortable, if it wasn't a 4 star standard.

  • Gastronomy
    5.0

    The restaurant is the whole day for the guests ready. The breakfast buffet offered all you could ask for, we have afternoon coffee, the selection of cakes and quality was very good, prices were ok, cleanliness perfect. The one before the adjacent terrace is only by a few trees separated from the lake, in the summer certainly beautiful. The furniture inside comes from (gray?) Previous times. But since the tables far apart is possible, one felt really good there.

  • Service
    6.0

    The staff was very exceedingly friendly and helpful.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    It is a large rectangular construction (the official hotel photo gives a round of optics) older. From the outside works the building ageing. The hotel's car park can be reached by a barrier and a short walk through the forest. Parking fees per day: 5 Euro for the hotel guests. The lobby is well maintained and pleasant. To the rooms leads a lift. Everything was clean. Wifi is in of the lobby free, on the rooms one must for this unfortunately are charged. I had only booked accomodation and breakfast.

  • Location
    5.0

    Who city with nature want to combine, is here correct. The hotel is directly because of the lake, no road in sight. To the center berlin you need a half hour, no matter wether with a car or by bus/train.

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Sabrina
The Müggelsee from it's best side
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • December 2012
Why ramble in the holidays... The house is for those seeking relaxation from Berlin ideal: direct location on the Müggelsee - running time by car from Ku'damm 40 minutes - very good value for money - great with a dog and for relaxing without anreisestress! Many authoren describe, that the building like prefabricated building looks: i can't confirm. No gem but verse. White, building with lots of green around and representative Rondell before of the lobby... read more
  • Room
    5.0

    Normal 'around the 20 metres ²' size. No boutique hotel or adlon style but timeless 4 stars traditionschic. Big balcony. Practical bathroom (hooks available ) especially clean.

  • Gastronomy
    5.0

    I had an aperitif in the 'captain's bar' : a 'eternal' fire ( projeziert ) and very original seemannsausstattung. Nice atmosphere (also with sea view). In the main restaurant i could a dug leg with green cabbage and dumplings't resist: on the point refined & crispy. Only could the lichtsituation in the restaurant something cozier (indirect light) be changed. For groups but ideal! The breakfast buffet was normal 4 star standard = not outstanding but also nothing to complain about.

  • Service
    5.0

    The public spaces and my room were in top condition. The staff is friendly, even if you with special requests sometimes a bit hooks must...

  • Sport & Entertainment
    6.0

    There is a bowling alley and a sauna. Stressgeplagt, i a privatmassage in the room retreat: the lady came with a top modern couch (heated) and the one hour massage was perfect! Reservation directly about the hotel (external provider!).

  • Hotel
    5.0

    Why ramble in the holidays... The house is for those seeking relaxation from Berlin ideal: direct location on the Müggelsee - running time by car from Ku'damm 40 minutes - very good value for money - great with a dog and for relaxing without anreisestress! Many authoren describe, that the building like prefabricated building looks: i can't confirm. No gem but verse. White, building with lots of green around and representative Rondell before of the lobby...

  • Location
    6.0

    The hotel is idyllic directly on the Müggelsee. At this time of the year, a fantastic view from the room on the lake with romantic fog, fowl and small ice floes... No street noise, no vorweihnachtshektik. There was even a campfire with mulled wine (for groups) outside offered. From the stadtautonahn are it only 5 minutes to the christmas decorated altstadt köpenick's town and 5 minutes in the forest (by car). In kopenick (everything still Berlin) there is a historical weihnachtsmakt and shopping possibilities.

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Steffen
Modernisation? Yes, please! star hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Business trip
  • October 2012
I was as part of a geschätfsreise in this hotel quartered. The single room was a double room single use with a balcony to the forest. Cleanness rather 3-4, since it very dusty and the carpet, as well as all other substances clear were showing signs of wear. The bathroom was way too small. Toilet inconvenient location behind the door, drain broken. The water window during the duschvorgangs and was only moderately from. In the room my counterparty, the same problem with the drain and the holder for the shower head, the leidert completely missing. In his room, however, it ... was a bit cleaner. The way to the room with deckenspots lit. But unfortunately are at least 10% broken. Also here is the cleanliness to be übbrig. The dinner, and breakfast was in the form of a buffet. Wide range of products, but the breads mediated the impression, they are already the 2. time on the buffet. The dinner, however, waited with a beeindurckenden variety of dishes, but unfortunately they were partly cold (fish and pork cutlet) and the croquettes through the long period spent in the containers to keep them warm not very appetizing. Overall the hotel makes, which at the time social wohnungsbaues established, a mediocre and not the 4 stars relevant impression. The price would be realistic 4 star standard adequately. But unfortunately not. Never showed up as are not adequate. Off course is the location obviously, it is very quiet location, no traffic noise or similar and it is close to the town. read more
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Johannes
Only for recommended
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • October 2012
I unfortunately cannot recommend. We had during our short stay be moved twice (once even at night!) , since we every time a so-called ' klopfzimmer' has been made. The room, in which constantly noises (for example from the ventilation system) wahrzusehmen are. As' compensation 'we' gracefully ' on demand the parking fees adopt. Customer orientation is different, i think! read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    2.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Frank
Expectations not met
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The complex is altogether very big, but spacious and seemed therefore well arranged. Altogether there are about 180 room available and about 10 meeting rooms. A large sauna area with indoor and outdoor areas for sunbathing, as well as a bowling-bahn are part of the hotel. Unfortunately is the whole area in many places a strong in need of renovation. This applies to the rooms ( stains on the carpet, moldy joints in the bathroom, dirty balcony), exactly like for the restaurant ( stained carpets, unsteady chairs), or sauna area (4 of 5 saunas were broken). The outdoor area looks ..., he would have to the surrounding forest belong. A great shame, because a few decades is precisely this outside area with a lot of love laid out. Breakfast is not inclusive and is also not the level, the you from a 4 star hotel might expect. The types of people are, as varied as Berlin itself: many modern, but rather in the middle age 40-60. read more
  • Room
    3.0

    The rooms are to your furnishings were rather simple and the furniture from different epochs. There is however air conditioning and a small fridge. A mini bar-machine is on the corridor and a safe at the front desk. The overall condition of shower, room and balcony is in need of renovation.

  • Gastronomy
    4.0

    The breakfast buffet is ok, however far away from 4 *. The dinner buffet is varied and tasteful. The bar is at the weekend not open, although actually daily from 18:00 until 01:00, opened should be.

  • Service
    2.0

    The service takes place only from mo-fr instead. Saturday and sunday are both front desk, as well as dining and wellness area only limited available. The staff are ' always make an effort', you would in a certificate frame. Unfortunately is also here the 4 *-nimbus long faded. Overall the hotel is mercilessly understaffed, or even in training. The cleaning of the rooms is just poor and also already times to unusual times. Complaints will be taken note of, but does not mean, the lack is turned off.

  • Sport & Entertainment
    2.0

    Entertainment does not exist. The bowling alley is only sporadically open (if staff is available), aufgussaroma for the sauna you have to bring your own, but the use included.

  • Hotel
    3.0

    The complex is altogether very big, but spacious and seemed therefore well arranged. Altogether there are about 180 room available and about 10 meeting rooms. A large sauna area with indoor and outdoor areas for sunbathing, as well as a bowling-bahn are part of the hotel. Unfortunately is the whole area in many places a strong in need of renovation. This applies to the rooms ( stains on the carpet, moldy joints in the bathroom, dirty balcony), exactly like for the restaurant ( stained carpets, unsteady chairs), or sauna area (4 of 5 saunas were broken). The outdoor area looks, he would have to the surrounding forest belong. A great shame, because a few decades is precisely this outside area with a lot of love laid out. Breakfast is not inclusive and is also not the level, the you from a 4 star hotel might expect. The types of people are, as varied as Berlin itself: many modern, but rather in the middle age 40-60.

  • Location
    5.0

    The hotel is located directly at the Müggelsee (30 meters until the banks) and it was by a wonderful mixed forest surrounded. The nice location calls for however also their toll. To the next village ( Berlin-kopenick) there is at least about 8 kilometer, or 20€ with the taxi. As recommends rather the day pass the bvg, with the glistening developed transport within 1 hour to Berlin-Mitte to drive.

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Susanne
General are in this hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Business trip
  • October 2012
Cleanliness of the room and in the restaurant leaves much to be desired. Breakfast buffet (16,00 Euro per person) overpriced, no good quality of food, tk-commodity and cold for example the scrambled eggs. Dinner buffet for 19,50 Euro, cold food and also overpriced. Guest parking right on the hotel only against parking fee 9,00 Euro per night. In short: Hotel staff very nice and attentive, cleaning staff rather pushy. Location very nicely located directly at the Müggelsee, but apart from that no possibilities in the direct periphery. It's not recommendable in this hotel to stay. read more
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    5.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Helga
Of Köpenick far away in the forest on the lake
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
From the outside just effective hotel- inside however 4 stars-moderately equipped, although some problem power, for example the bar was in the evening the prior not open (Sunday, 30,9.) the restaurant serves à la carte consists of two main dishes and a Spartan buffet at low quality. Also the service was depressing (half hour waiting time) complaint my manager brought no Enrgegenkommen, however we were after invitation to next evening-courteous service and the manager monitored the Abendablauf -not for any problem compensated. Breakfast. Very hesitant offer ( for example scrambled egg with baked beans-matches not at all!). No ... fruit. We said-small selection and often lacking here and there. Rooms have also in October no lake view-to none (trees) from the beginning October the shipping it. No fitness room. Access Behindreter the breakfast room? Have only a staircase or you would need to off the beaten track sit. Than Animod-customer to special prices a good buy- normal prices the hotel is because of the food not recommendable. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    2.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Nelly
Past beauty...
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
An outdated hotel. You feel, that we were in the former east are. The staff's hospitality leaves much to be desired. The location is great nice if you nature loves and peace is just perfect. A particular meal possibility we stayed at the train station kopenick found. Super Doner, great service - really recommendable and the beer cost only 1.30. Something unusual environment, but clean and well. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Wolf Dietrich
Definitely again - no understanding for naggers
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
In spite of the filthy weather and herabfallenden pressed leaves left not conceal, that a bit more for the outside area and the hotel façade done could be. Nevertheless we were from the inside and the furnishing of the rooms positively surprised. An instruction at the naggers: it ireland standard time A toilet and no library! On the balcony missing a little color and the plastic chairs belong probably in the 90 my chair in the restaurant did not waggled, at all 5 days not. Nevertheless there were chairs the wobble may, because some people have since weeks nothing and ... smash plates so full, that the staff only runs (really runs) to as quickly as possible refill. read more
  • Room
    5.0

    Thumbs up only the old tv it doesn't match the time, nevertheless are we not go there... And for the news it was enough

  • Gastronomy
    5.0

    The food was always good for the price. The high school of cookery should expect but in the city center in the ranks again. A stupid self-proclaimed hotelkritikergast (he has too many dokusoaps on alleged hoteltester!) said it is in this restaurant and the dinner no 4-star standard to remember.! Idiot! Four star restaurant-4 star food-everything clear and at home he eats only the expired stuff from the pool was experienced as quite bad but to sophisticate made-ridiculous...

  • Service
    6.0

    They run as the ants and get only rarely a' thank you very much' from the guests. I would have a hotel I would set.

  • Sport & Entertainment
    6.0

    Bowling was fun and not so crowded... A few more decorations would be good, it looks as if it would be incomplete

  • Hotel
    6.0

    In spite of the filthy weather and herabfallenden pressed leaves left not conceal, that a bit more for the outside area and the hotel façade done could be. Nevertheless we were from the inside and the furnishing of the rooms positively surprised. An instruction at the naggers: it ireland standard time A toilet and no library! On the balcony missing a little color and the plastic chairs belong probably in the 90 my chair in the restaurant did not waggled, at all 5 days not. Nevertheless there were chairs the wobble may, because some people have since weeks nothing and smash plates so full, that the staff only runs (really runs) to as quickly as possible refill.

  • Location
    6.0

    It was raining but it matched the fall to the nature and to agree on the quiet season. Nevertheless left bad tempered guests their displeasure on staff from. We live with the guests complained why children extra ice handed, ' that they too want! ' incredible - great guests from the staff and admiration for the version opposite the guest-I would have him angespuckt!

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Marion
Beautiful location by the sea
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
A beautiful hotel on the lake; large free car park in 300 meters; to the parking back unfortunately noise through air conditioning. The good traffic connections to the city center is the distance to the center not a problem. One represents the car and drives with the public transport links. The hotel is large, clean, has a beautiful wellness area and friendly staff. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christine
Really recommendable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The hotel is definitely in great shape. It has 176 room, partially air-conditioned. We had booked overnight stay/breakfast. read more
  • Room
    5.0

    There is a tv, a small fridge, balcony, wi-fi. The bathroom is as usual quite small, but sufficient. Duschshampoo and handwaschcreme were available, as well as a hair dryer.

  • Gastronomy
    6.0

    We have although it is only 2 breakfast once, but the offer was really super rich and two days a bit different, something for everyone! Is very recommendable in the evening the captains bar!

  • Service
    5.0

    The staff is really very friendly, there is nothing to complain about there. Laundry you could for washing can give, a second pillows is on request brought. In the hallways there was device the shoes cleaning. At the cleaning of the rooms there are only minor drawbacks, for example the sticky remote control, fngerabdrücke on the cosmetic mirror and under the sink were the tiles already longer no more polished. The carpet is really stains on, but it's more the edges of old, away stains! All together but it is already very clean. As you can also enjoy a longer trip be comfortable.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel is definitely in great shape. It has 176 room, partially air-conditioned. We had booked overnight stay/breakfast.

  • Location
    5.0

    The hotel is located somewhat away berlin. With bus/S-Bahn is the citiy about minutes away. On the first night bothered us a little small noise from the planes at the airport schoenefeld, but from the 2. Night you get used to it. Apart from that, the hotel is very quiet, even if larger reisegrupen are present.

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Annett
Weekend break with small defects
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
We spend a weekend on short-time-way. De in September 2012. During dinner travel's groups were preferentially treated. You could either to people to the table, outside food or 2 hours later the dinner nehmen. The service was quick. The captains bar is very recommendable. One was friendly and fast served. The breakfast buffet was sporadically filled up. The waiters were easy overburdened with the clearing of the tables. In front of the hotel you could for 9 Euro per day parking or the car about 500 meters away on a parking free parking. We had a wochenendticket the football club ... bvb in the travel offer, which we to Berlin-kopenick times By bus respectively via tram used. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Wolfgang
Präventionskurs as a short stay
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
The sound hotel directly on the Müggelsee allows a magnificent vacation. Around the hotel the wooded landscape with many lakes for hiking or in the summer for swimming a. A cruise on the Müggelsee and visit of the center Köpenik is worthwhile. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ingrid & Dieter
Absolute service desert!
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2012
I would like to first of all the absolutely bad service complain about! For breakfast to 20 minutes still no coffee received. On the Eve of 40 minutes on the outdoor terrace and from the only service totally ignored! At the next evening again 30 minutes waited, the service staff member asked and as an answer get :' complain when my boss, I am here today alone'. And so what if a 4-star hotel Sen? read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Elfriede
Finger away, the frustration is programd.
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • August 2012
Value for money does not correspond to the expectations Room- and the size of the bath do not four stars close. Each breakfast pension has a larger selection and better quality, the price is a cheek. The dinner buffet around 19.90 reminiscent of a canteen in taste and quality. The staff are not very attentive, ignorant and incompetent. So stay away read more
  • Room
    3.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
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Michael
Bad service in the dining room and terrace
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2012
The cleanliness of the rooms was ok, the size of the rooms also, the bathroom was quite good, the exterior of the hotel could be soon once a new paint, as on the balconies the color more and more peel. The parking in front of the hotel is, if you are not at least 3 nights, with Euro 5, -/ night oK, in several 100 meters distance you can also free parking, but the parking is very remote in the forest. read more
  • Room
    5.0

    Reasonable size, bathroom quite nice. The air conditioning we have 36 °C enjoyed. Cleanliness was also ok.

  • Gastronomy
    2.0

    In the course of the last 4 years, the diversity the breakfast buffet worse, the kitchen staff has no about, when something refilled must.

  • Service
    2.0

    Actually we find the hotel very good, since we were already the 4. time anyway. But already before 4 years ago the service in the restaurant and on the terrace not good and professional and it is in the next years continuously worse. This is definitely not at the staff, the service, but on the number of service. With a person than service in the breakfast room respectively on the terrace it can at the number of 176 rooms no great service give. We had to the dirty dishes the predecessor even aside rooms, newly restocked was not respectively only after a request the only waitress. Also worked the diversity of various foodstuffs at the breakfast buffet not at all. The management should perhaps the costs not too much shutdown, but a little bit more and trained staff set.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    The cleanliness of the rooms was ok, the size of the rooms also, the bathroom was quite good, the exterior of the hotel could be soon once a new paint, as on the balconies the color more and more peel. The parking in front of the hotel is, if you are not at least 3 nights, with Euro 5, -/ night oK, in several 100 meters distance you can also free parking, but the parking is very remote in the forest.

  • Location
    5.0

    . It lies somewhat outside of the city and requires an tight hour to get there by bus and S-Bahn to arrive, but not everyone wants to go definitely to the center and in the east of the town there are very nice places at the water front.

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Marina
Dreamlike location by the sea
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • August 2012
It is located exceptionally beautiful and this is its biggest capital. Breakfast on the terrace wonderful, if the staff not a typical Berlin' friendliness' display would. It could be improved! read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Jacqueline
Terrible hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • August 2012
I was on a business trip in this hotel and I am glad, that I no money pay had. Everywhere are spiders! Dead spiders are on the floor hanging on the walls, live animals crawl by the restaurant, at the window, come down from the ceiling and hanging by the chairs. Very unpleasant! On the rooms are small tag, the instructions, that spiders please do not scheduled to be killed, but please ecologically minded again should not be subjected to. Who spiders not like, will never feel at home. I could the window never open, from fear, that several spiders ... into the room come. The food is carelessly, dried out and quality poor. Unlovingly presented without signs, fly romp around in the food and in (!) salad Dressing. The salad is totally collapsed and old. The service is quasi not available. It is not or only rarely cleared, after drinks only seldomly asked. The hotel was only partly ( luckily in the rooms) renovated. Apart from that but very hreuntergekommen. In Berlin's supposedly most beautiful lake you can because of the bad quality of the water unfortunately not baden. The bowling alleys did not work. A altogether very unpleasant stay, where I also with hunger to bed went. read more
  • Room
    3.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.8
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    4.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Roswitha
Nice location, relaxing days
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
The room was big and friendly lateral lake view, the bathroom large and clean. The sauna facility is beautiful and gives possibility to relax and get some rest. In the restaurant could the staff more attentive. Apart from that met all our expectations, like once again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Brigitte
Bad management, hotel more potential
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • July 2012
Poor preparation despite Bankettvertrag, Loss of air conditioning in 2 rooms at 31 degrees Temporary workers the service (clearing on head and spillage of leftovers) Intonation at the front desk ( complaint) left a lot to be übrigb to cheeky Buffet on 1. Tag lousy (dry Schnitzel and fries, pasta fish) and the for a four-star hotel, Only after complaint better The staff needs a tight line read more
  • Room
    4.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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